Room, 2 Queen Beds, Non Smoking

Reviews of La Quinta Inn & Suites by Wyndham Springfield South

2.5 out of 5
La Quinta Inn & Suites by Wyndham Springfield South
2535 S Campbell Ave, Springfield, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1001 reviews" "
Rating 8 - Good. 324 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, bed was very comfy and the check in and out was quick. Front desk employees were great as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool was nice. Staff was great!
Stayed 1 night in Mar 2024
Response from Assistant Manager on 25 Mar 2024
Thank you Zachary. I'm happy to hear you had a great stay.

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
property and staff were very nice, it was very clean and convient location for me , very close to bass pro and good food
Stayed 1 night in Dec 2023
Response from Assistant Manager on 21 Mar 2024
Thank you for the awesome review. We are happy to hear you enjoyed your stay. Hope to see you again next time you are in the Springfield area!

10/10 Excellent

Bret

Travelled with family
Very friendly and clean
Stayed 1 night in Mar 2024
Response from Assistant Manager on 21 Mar 2024
Thank you for the stellar review :)

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and smelled great. Very nice area. Plenty of places to eat and shop. Right down the road from Bass Pro. The front desk staff were AMAZING! They greeted us every single time and were always so nice and helpful. We will definitely be staying again.
Stayed 3 nights in Feb 2024
Response from Assistant Manager on 9 Mar 2024
We are happy to hear that you had a comfortable stay with us and our staff was accomodating to your needs! Thank you for staying with us and we look forward to welcoming you back soon!

10/10 Excellent

Diane, jefferson city

Good breakfast
Stayed 1 night in Mar 2024
Response from Management on 4 Mar 2024
We appreciate your feedback! Thank you for choosing to stay with us.

10/10 Excellent

Daniela, kansas city

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here with the two grandkids. Just a few blocks to the Worlds of Wonder Aquarium and museum (amazing!) and Bass Pro. Lots of dining and shopping options very close by. Hotel was quiet and clean with a great indoor pool. Breakfast had hot options as well as cereal, muffins, yogurt, etc. the staff was very friendly. Great place to stay.
Stayed 1 night in Feb 2024
Response from Assistant Manager on 26 Feb 2024
Thank you very much for staying at our Hotel and we appreciate the great review. We are very glad that you and the grandkids had a comfortable stay with us. We look forward to welcoming you back in the near future:)

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central located. People in room above us was very noisy!!
Stayed 1 night in Feb 2024
Response from Assistant Manager on 22 Feb 2024
Thank you — for taking the time to share your feedback. We look forward to seeing you again soon!

10/10 Excellent

Deborah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to have happy hr available. Staff was very accomodating of my need for an accessible room close to outside door for taking out dogs. I have stayed here before and while the rooms are a bit older, the beds are comfortable and the rooms and hotel grounds are very clean. Lots of restaurant choices within 5 miles or less.
Stayed 1 night in Feb 2024
Response from Assistant Manager on 22 Feb 2024
We are happy to hear that you enjoyed your stay. We hope you come back to see us again soon!

10/10 Excellent

Naomi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I will give this hotel 4 stars. Pretty good for the price!
Stayed 1 night in Feb 2024
Response from Assistant Manager on 16 Feb 2024
Thank you for staying with us. Hope to see you again.

10/10 Excellent

Earl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool
Stayed 1 night in Feb 2024
Response from Assistant Manager on 15 Feb 2024
Thank you for the stellar review!

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet and close to everything. Staff was very friendly.
Stayed 3 nights in Feb 2024
Response from Assistant Manager on 15 Feb 2024
Thank you David. We appreciate the encouraging comments and we are happy to see you enjoyed your stay with us!

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained. The mattress in our room needed replaced
Stayed 1 night in Feb 2024
Response from Assistant Manager on 10 Feb 2024
Hi Linda, thank you for your feedback. I am happy to hear that overall you enjoyed our hotel. I apologize the mattress was not up to your expectations. We tend to hear very mixed reviews on that, but we will certainly consider your suggestion. Thank you for staying with us!

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Assistant Manager on 8 Feb 2024
Thank you for staying with us. Hope to see you again next time your in Springfield.

10/10 Excellent

Barbara, Norfork

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Feb 2024
Response from Assistant Manager on 8 Feb 2024
We're happy to know that you've had a great experience and look forward to seeing you again soon!

8/10 Good

don

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Assistant Manager on 8 Feb 2024
Thanks for staying with us, we appreciate your business. We hope to see you again soon!

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Assistant Manager on 4 Feb 2024
Hi Mary, I have sent you a direct message to address your concerns. We are very sorry that your reservation was nonrefundable and therefore you were charged. I understand how that can be frustrating.

10/10 Excellent

Hokuto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Assistant Manager on 30 Jan 2024
Thank you for staying with us and we appreciate your business!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Assistant Manager on 22 Jan 2024
Thank you for the stellar review Robert

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 4 Mar 2024
Thank you for choosing to stay with us!

10/10 Excellent

Phyllis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was superb. Our room was clean and comfortable. Check-in was easy, the front desk attendant was very friendly.
Stayed 1 night in Jan 2024
Response from Assistant Manager on 16 Jan 2024
Thank you for staying with us, we appreciate your business and the encouraging comments. We hope to see you again soon!

10/10 Excellent

Barbara, Norfork

Stayed 2 nights in Jan 2024
Response from Assistant Manager on 14 Jan 2024
Thank you for staying with us. We appreciate your business! Hope to see you next time you are in the area.

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Assistant Manager on 8 Jan 2024
We're happy to know that you've had a great experience and look forward to seeing you again soon!

10/10 Excellent

Steve

Liked: Amenities
We received a courtesy call to make certain we were still coming. We were greeted so nicely. Each time we came back in after walking our dog we were greeted with sincere ‘welcome back’. Very good value for a nice stay.
Stayed 1 night in Jan 2024
Response from Assistant Manager on 8 Jan 2024
Thank you for your review we greatly appreciate it and we will share it with our team members. We hope to see you again soon!!

10/10 Excellent

Hokuto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Assistant Manager on 8 Jan 2024
Thank you for the stellar review!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Assistant Manager on 8 Jan 2024
Thank you for staying with us and we appreciate your business!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Assistant Manager on 27 Dec 2023
Hi Julie, thank you for staying with us! We appreciate you choosing us for your lodging needs.

10/10 Excellent

Cynthia M

Stayed 1 night in Dec 2023
Response from Assistant Manager on 27 Dec 2023
We're happy to know that you've had a great experience and look forward to seeing you again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Assistant Manager on 27 Dec 2023
Thank you for the stellar review!

10/10 Excellent

Dohyoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Patricia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brady was welcoming & pleasant at the front desk…
Stayed 1 night in Dec 2023
Response from Assistant Manager on 22 Dec 2023
Thank you for the wonderful review. I will be sure to share your comments with Brady I am so happy to hear he made your stay more enjoyable!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bass pro getaway trip
She was very good kids had a great time at the pool… Kind of a breakfast was actually better than most…
Stayed 1 night in Dec 2023
Response from Assistant Manager on 22 Dec 2023
Hello there, thank you for the kind review. We are happy to hear the kiddos had a fun time! Please come back and see us soon!

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m sorry however the Television reception was Terrible for being in the heart of Springfield.
Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This is my hotel of choice when I travel to Springfield. Great location, quiet, staff is very nice and my dogs are always welcome.
Stayed 3 nights in Dec 2023
Response from Assistant Manager on 10 Dec 2023
Hi there, thank you so much for your continued support. We appreciate your business, and hope to see you again soon!

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good location, beds were not comfortable.
Stayed 1 night in Dec 2023

4/10 Poor

Faith

Travelled with family
Disliked: Room comfort
Loud
The pool has a weird film on it that totally grossed us out so we did not partake. The towels and blankets were scratchy. We tried to go to bed around 10 and we’re woken by loud partying neighbors who were shouting down the hall until 3 in the morning. The staff was pleasant and breakfast was good. The room itself was clean. Overall would not choose to stay here again.
Stayed 1 night in Dec 2023
Response from Assistant Manager on 10 Dec 2023
Thanks for staying with us during your recent trip to Springfield and providing your valuable feedback. I am sorry that you had a less than satisfactory experience. I have passed your comments on to our staff so they can address your concerns. Again, thank you for your comments and we do hope to have the opportunity to win back your confidence down the road.

10/10 Excellent

Michael

Business traveller
Liked: Property conditions & facilities, room comfort
Facilities were like new and staff were very friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie, Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and courteous check in. Bed is comfy. Room is CLEAN!
Stayed 1 night in Dec 2023

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless, quiet
Stayed 1 night in Dec 2023

2/10 Terrible

AMANDA

Travelled with family
Will not be staying again
Check-in was a breeze. We only stayed one night. We were gone most of the day, because we were visiting for a gymnastics meet. We got back to the hotel a little after 9pm and decided to let the kids swim for a bit. We got to the the pool around 9:30pm, at 9:45 the fire alarm went off. People were waiting in the lobby, so we kept swimming. Pool is right next to lobby. Whoever was at the front desk, came to us and told us we set the alarm off by splashing the water. We were not splashing water before it went off and not sure how that would affect the fire alarm, but ok, so we left the pool. At around 2:50am, the fire alarm goes off again, a couple of times!!! 5 hours later, fire alarm goes off, but it was our fault?? Pool closes at 10pm, so what set it off this time? Still our splashing?? None of it made sense and did not like being accused of setting the alarms off. Will not be staying here again.
Stayed 1 night in Dec 2023
Response from Assistant Manager on 8 Dec 2023
Thank you — for taking the time to share your feedback. We try hard to provide customers with the best stay possible and apologize that this wasn't your experience. The steam did unfortunately cause a false alarm I am so sorry for the inconvenience it sometimes happens when the weather outside is colder than the temperature inside or when condensations builds. I again apologize I can understand how frustrating that must have been. We hope you will give us another chance in the future to provide you with a more enjoyable stay!

8/10 Good

Debra

Travelled with family
Liked: Staff & service, property conditions & facilities
Big trucks took up a majority of the parking stalls! Hard to get a space and to leave with trucks in the way!
Stayed 1 night in Nov 2023
Response from Assistant Manager on 3 Dec 2023
Hi Debra thank you for the 4 out of 5 review. I apologize about the trucks in the parking lot. We are a busy Hotel that caters to business and leisure guest. I can however see how frustrating that may be. I will look into addressing your concern asap to see what can be done to make parking easier for everyone. We appreciate the feedback and it is our hope if ever in the area again you will give us another opportunity to better serve your needs. Thank you :)

10/10 Excellent

Thomas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and professional.
Stayed 2 nights in Nov 2023
Response from Assistant Manager on 3 Dec 2023
Hello there, thank you for being our guest. We are so happy to hear you enjoyed your stay with us! Especially happy to hear your comment's about our staff. We hope to see you again soon.

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Hotel
Stayed 6 nights in Nov 2023
Response from Assistant Manager on 2 Dec 2023
Hi Earl, thank you for the wonderful review. We appreciate the positive feedback. Hope to see you again next time you are in the area

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will Use Again
My only gripe is the pillows were a little hard and if you're close to the staircases it can get very loud at night. Other than that I had a great stay and the staff was friendly.
Stayed 1 night in Nov 2023
Response from Assistant Manager on 2 Dec 2023
Hello there thank you for the outstanding review. I sincerely apologize about the pillows. I will look into replacing them as soon as possible. Thank you for taking notice of our staff, I will be sure to let them know they are doing a great job

10/10 Excellent

Preston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Clean Hotel. Great Staff
Really enjoyed our stay
Stayed 3 nights in Nov 2023
Response from Assistant Manager on 19 Nov 2023
Hi Preston, thank you for staying with us. We appreciate the positive feedback happy to hear you enjoyed your stay with us!

10/10 Excellent

MICHELLE

Stayed 1 night in Nov 2023

10/10 Excellent

Mendi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Kara and Brady are awesome! Very friendly at check-in. The hotel was quiet, clean and the bed sooo comfy! Very convenient location for work purposes so I will stay again.
Stayed 1 night in Nov 2023
Response from Assistant Manager on 17 Nov 2023
We are happy to hear that you enjoyed our friendly staff, cleanliness and comfortable beds. We hope you come back to see us again soon!

10/10 Excellent

Chassie, Myrtle

Stayed 1 night in Nov 2023

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was excellent.
Stayed 1 night in Nov 2023
Response from Assistant Manager on 12 Nov 2023
We're happy to know that you've had a great experience and look forward to seeing you again soon!

6/10 Okay

Christine

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Assistant Manager on 12 Nov 2023
Thank you for being our guest. We are so happy to hear you enjoyed your stay with us! We hope to see you again soon.