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Reviews of Country Inn & Suites by Radisson, Springfield, OH

2.5 out of 5
Country Inn & Suites by Radisson, Springfield, OH
1751 W 1st Street, Springfield, OH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1003 reviews" "
Rating 8 - Good. 253 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lyudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay😉
Stayed 2 nights in May 2024
Response from Stella N. on 23 May 2024
Thank you so much for reviewing our hotel. We are so pleased you had a great stay and we hope to see you again soon.

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a keeper on my list for stays. Slept like a baby! There were absolutely no issues and quiet as a mouse.
Stayed 1 night in May 2024
Response from Stella N. on 23 May 2024
Thank you for taking the time to review our hotel. We appreciate your kind words and look forward to seeing you again!

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff . Kindly changed our room when we complained of a mildew odour. Newly renovated room was excellent
Stayed 2 nights in May 2024
Response from Stella N. on 20 May 2024
We're glad we were able to make your stay wonderful! Thank you for taking the time to review our hotel and we hope to see you again.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds, clean rooms, nice pool, good breakfast!
Stayed 2 nights in May 2024

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the check in was very easy, and that it was also very quiet.
Stayed 1 night in May 2024
Response from Stella N. on 20 May 2024
We always try to make things as smooth and easy for our guests. We're glad you had a great experience. Thank you for taking the time to review our hotel!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 2 nights in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time I’ve ever stayed at a Country Inn and Suites and I throughly enjoyed my stay! The staff was friendly, the room was spacious and clean, the shower water pressure was perfection, the breakfast good, and although I didn’t use the pool, it looked really nice! My only complaint was the TV was VERY poor quality. Def needs an upgrade. Every channel was blurry. Other than that, I look forward to staying at this chain in the future!
Response from Stella N. on 20 May 2024
We're glad you had an overall great stay! We are in the process of upgrading all of our televisions. We apologize for the poor quality you experienced. Thank you for reviewing our hotel. We look forward to seeing you again.

10/10 Excellent

Brandi

Stayed 1 night in Apr 2024

10/10 Excellent

cathie

Good
Stayed 1 night in Apr 2024

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet which was nice. Lots of dining options in walking distance.
Stayed 1 night in Apr 2024

10/10 Excellent

Bob and Deb

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a nice room well planned and comfortable!
Stayed 3 nights in Apr 2024

10/10 Excellent

Susan, Denver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet during sleeping hours. Easy to get to from the highway.
Stayed 1 night in Apr 2024

2/10 Terrible

Maritza

Travelled with group
Disliked: Staff & service, property conditions & facilities
The floor was dirty with visible stains and my socks are ruined. The toilet didnt flush and they gave me 2 queens when I paid for a king. The front desk women didnt even greet me.
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel outside, lobby and room were clean and welcoming. Beds comfortable and enjoyed the quantity of pillows. Definitely would recommend this location
Stayed 2 nights in Apr 2024

10/10 Excellent

Gayle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, great staff. Would definitely stay again
Stayed 1 night in Apr 2024
Response from Stella N. on 15 Apr 2024
Thank you so much for your great review! We look forward to seeing you again.

10/10 Excellent

sean

Stayed 1 night in Apr 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 5 nights in Apr 2024
Response from Stella N. on 15 Apr 2024
Thank you for rating our hotel. We glad you had a great stay and look forward to seeing you again.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Krishna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in
Stayed 1 night in Apr 2024
Response from Stephanie H. on 7 Apr 2024
Dear Krishna,Thank you for taking the time to share your feedback. We appreciate your kind words about your check in experience. We appreciate your business and hope to see you again soon.

10/10 Excellent

JANICE

Stayed 2 nights in Mar 2024

8/10 Good

Laura, Kalkaska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel but upon entering you were hit with the smell of Marijuana. Room did not have the smell though, only the hallway and loby. Room was clean and had a microwave and refrigerator. Bathroom fan was so loud it would be heard in the hallway. If anyone had to use the bathroom at night, everyone was awoken by the fan (room 218).Breakfast was good. Great waffles and a rather large selection of items.
Stayed 1 night in Mar 2024
Response from Stella N. on 29 Mar 2024
We apologize about the smell of marijuana. It seems as if some guests are unaware that our "No Smoking" policy applies to smoking of any kind. The fans are due to be replaced soon, unfortunately I know this doesn't make your stay better. We appreciate you taking the time to review our hotel and hope to see you again.

10/10 Excellent

John

Stayed 1 night in Mar 2024

10/10 Excellent

Marty

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet & Clean
Stayed 2 nights in Mar 2024

10/10 Excellent

AL

Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel near lots of food and shopping options.
Stayed 1 night in Mar 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to airport, and convention center, but pool was closed for renovations so the kids were disappointed.
Stayed 1 night in Mar 2024
Response from Stella N. on 20 May 2024
I believe you have the wrong hotel. We are located in Springfield, OH.

10/10 Excellent

Rev. Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very comfortable and clean.
Stayed 1 night in Mar 2024

8/10 Good

Cierra

Travelled with family
Liked: Cleanliness
It was clean and simple. I would stay again due to the options of restaurants in walking distance.
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with our stay.
Stayed 1 night in Mar 2024
Response from Stella N. on 16 Mar 2024
We're glad you enjoyed your stay. Thank you for taking the time to rate our hotel.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, front desk person was pleasant and efficient
Stayed 1 night in Mar 2024
Response from Stephanie H. on 14 Mar 2024
Dear Charles,Thank you for sharing your positive feedback with us. We appreciate you choosing Country Inn & Suites. We look forward to seeing you again when your travels bring you back to the area.

10/10 Excellent

Gretchen-Mz Gigi, Ashland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in Mar 2024
Response from Stephanie H. on 10 Mar 2024
Dear Gretchen,Thank you for taking the time to share your feedback. We are happy to read that our staff took great care of you during your stay. We appreciate your business and hope to see you again soon.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet, good breakfast. Definitely would stay again.
Stayed 1 night in Mar 2024

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My concern is the ending time for breakfast. It was 9:30 during the week and 10:30 on weekends. When you are staying at the Inn more than one night, we like to sleep late but we will miss breakfast. Not only is the door closed at 9:30/10:30, but the food is immediately removed from the serving bar. Thus, if you get in the door by the cutoff time, you must get the food you want fast for it will be removed. I can understand having a door closing time, but if someone enters the doors before closing, he should be able to eat and not have the food removed.
Stayed 3 nights in Feb 2024

8/10 Good

Donise E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was easy.
Stayed 4 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean.
The staff was friendly, and the breakfast was excellent. Gluten-free options would be a bonus. The only unpleasant experience was the smell in the elevator.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Stayed 1 night in Feb 2024

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Dalaina

Travelled with family
Liked: Cleanliness, staff & service
The lady at check in was very professional and understanding of our needs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious! Staff was super friendly and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michelle

Liked: Property conditions & facilities
Front Desk staff were so friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were AWESOME. We were late getting to the hotel and they kept our the room. The staff were aware that many guest had a place to be and had breakfast open a few minutes early. Night staff quickly addressed the loud room near us. All staff were kind and helpful. We would definitely stay here again and highly recommend this location!!
Stayed 2 nights in Feb 2024
Response from Stella N. on 19 Feb 2024
Thank you so much for your kind words! Our staff is committed to making sure each guest has a great stay. We appreciate you taking the time to review our hotel.

10/10 Excellent

Jeffery

Stayed 1 night in Feb 2024

10/10 Excellent

Kristopher

Stayed 1 night in Feb 2024

8/10 Good

Dee

Stayed 1 night in Feb 2024

10/10 Excellent

Seide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property does not look like a hotel.
Stayed 2 nights in Feb 2024
Response from Stella N. on 14 Feb 2024
Thank you for your 5/5 rating! We're glad you stayed with us and look forward to seeing you again.

8/10 Good

Joyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hard to find and access. Everything was very good as far as service and conditions
Stayed 1 night in Feb 2024
Response from Stella N. on 13 Feb 2024
We apologize you had a bit of trouble finding our hotel. One of our entrances is shared with the restaurant in front of us and it can be a little confusing. We're glad you had an overall good stay and look forward to seeing you again.

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Stella N. on 13 Feb 2024
Thank you for rating our hotel. We're glad you had a great stay!