Room, 1 King Bed, Corner
Check availability

Reviews of Aloft South Bend

3 out of 5
Aloft South Bend
111 N. Main St., South Bend, IN

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 582 reviews" "
Rating 8 - Good. 138 out of 582 reviews" "
Rating 6 - Okay. 58 out of 582 reviews" "
Rating 4 - Poor. 28 out of 582 reviews" "
Rating 2 - Terrible. 31 out of 582 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sejal

Liked: Cleanliness, property conditions & facilities
Nice staff Bar should be open on Sundays!
Stayed 1 night in Apr 2024
Response from Scott on 22 Apr 2024
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

6/10 Okay

Eugene

Travelled with partner
Liked: Cleanliness, staff & service
I liked the proximity to Notre Dame. Fiddler's Hearth is great next door- preferred it better than the hotel bar. The renovation of the rooms and hallways was average at best for the charge. I did not like the open ceilings and the rooms aren't as nice as other Marriott property rooms that I've stayed at, e.g. Del Mar.
Stayed 3 nights in Apr 2024
Response from Scott on 10 Apr 2024
Thank you for your feedback regarding your stay at the Aloft South Bend. We value our guest comments and always strive to provide comfortable and friendly accommodation.However, I'm sorry we fell below your expectations. We will address these concerns. We take all reviews, positive and negative, very seriously and your feedback will help us improve for our next guest or your next visit. Sincerely, Scott G.

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Scott on 26 Mar 2024
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

8/10 Good

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Scott on 26 Mar 2024
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Scott on 23 Feb 2024
Thank you for your feedback regarding your stay at the Aloft South Bend. We value our guest comments and always strive to provide comfortable and friendly accommodation.However, I'm sorry we fell below your expectations. We will address these concerns. We take all reviews, positive and negative, very seriously and your feedback will help us improve for our next guest or your next visit. Sincerely, Scott G.Front Office Manager

10/10 Excellent

Tameia

Stayed 1 night in Feb 2024
Response from Scott on 26 Mar 2024
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

10/10 Excellent

Robert Blake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Scott on 14 Feb 2024
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us.A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Scott on 9 Feb 2024
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

8/10 Good

Kaylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Scott on 29 Jan 2024
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

4/10 Poor

Misty

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Scott on 29 Jan 2024
Thank you for your feedback regarding your stay at the Aloft South Bend. We value our guest comments and always strive to provide comfortable and friendly accommodation.However, I'm sorry we fell below your expectations. We will address these concerns. We take all reviews, positive and negative, very seriously and your feedback will help us improve for our next guest or your next visit. Sincerely, Scott G.Front Office Manager

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convince
Stayed 1 night in Jan 2024
Response from Scott on 26 Jan 2024
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

10/10 Excellent

Allison

Stayed 1 night in Jan 2024
Response from Scott on 8 Jan 2024
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us.A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

10/10 Excellent

Steven

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023
Response from Scott on 19 Dec 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

8/10 Good

Gabriel

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel was beautiful and the staff was friendly. The only thing is that the toilet and shower are separated by a sliding door that does not close all the way, theres no way to lock it. So if you are sharing a room with friends, you can see inside the toilet/shower room. Also the shower sliding door is obviously glass, im not sure what happened but the shower door unhooked while i was mid shower. Thankfully my husband was with me to hold the door while I got dressed and went to seek help from the hotel staff before the door somehow shattered. Not a very toddler friendly hotel but we made it work. Walls were very thin or the doors are loud (slam when they close on their own) because we heard everyone else coming in and out of their rooms all night long.
Stayed 1 night in Dec 2023
Response from Scott on 5 Dec 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. We value our guest comments and always strive to provide comfortable and friendly accommodation.However, I'm sorry we fell below your expectations. We will address these concerns. We take all reviews, positive and negative, very seriously and your feedback will help us improve for our next guest or your next visit. Sincerely, Scott G.Front Office Manager

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only real issue was hot water , Staff was fantastic, food was good wold have gave it 5 stars on everything but one day hot water in shower was scalding next time wouldn't get hot I would stay there again just because of the friendly staff
Stayed 2 nights in Nov 2023
Response from Scott on 22 Nov 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

6/10 Okay

hellen

Travelled with family
No microwave in the rooms.
Stayed 3 nights in Nov 2023
Response from Scott on 15 Nov 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. We value our guest comments and always strive to provide comfortable and friendly accommodation. We do offer microwaves on a request basis. During your next visit just call the front desk and request a microwave and we will be happy to provide one for you. Sincerely, Scott G.Front Office Manager

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Scott on 13 Nov 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

10/10 Excellent

Margaret

Stayed 1 night in Nov 2023
Response from Scott on 5 Dec 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Scott on 3 Nov 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could anything be better?
Everything was fantastic
Stayed 1 night in Oct 2023
Response from Scott on 16 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

10/10 Excellent

Northern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the wrong room but its not big deal still enjoyed my stay and will be returning in the future.
Stayed 2 nights in Sep 2023
Response from Scott on 13 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

6/10 Okay

William

Disliked: Property conditions & facilities, room comfort
Premium price, base level provisions
No cold water, only hot water & scalding hot water. Bathroom door was missing door handle, bare wood cutout exposed with no cover. Single bottle of water for 2 people. $20 parking when the garage next door is free. Gotta love the +$500 asking price for a gameday and the bar is not open at 11 for a 1:30 game.
Stayed 1 night in Sep 2023
Response from Scott on 3 Oct 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the maintenance leadership team to ensure that the appropriate action is taken.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Scott on 3 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!!! Would come back!
Stayed 1 night in Sep 2023
Response from Scott on 3 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

8/10 Good

Jean, South Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Scott on 3 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Scott on 3 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff was five star !!
Stayed 1 night in Sep 2023
Response from Scott on 3 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Best service !!
Stayed 2 nights in Aug 2023
Response from Scott on 3 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
It was an awesome stay. Love the lounge area on the first floor.
Stayed 1 night in Sep 2023
Response from Scott on 3 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Scott on 27 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable for south bend
Free parking is nice. Staff was friendly
Stayed 1 night in Sep 2023
Response from Scott on 3 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Scott on 3 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

4/10 Poor

Alex

Travelled with partner
Disliked: Staff & service
I would like the room I paid for in full to be available to me when I get there and not rented to someone else. Also when I was down graded I feel I should be compensated in some way. This experience will make me never come back to any aloft hotel.
Stayed 1 night in Aug 2023
Response from Scott on 3 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. We value our guest comments and always strive to provide comfortable and friendly accommodation.However, I'm sorry we fell below your expectations. We will address these concerns. We take all reviews, positive and negative, very seriously and your feedback will help us improve for our next guest or your next visit. Sincerely, Scott G.General Manager

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Fun hotel bar
Stayed 3 nights in Aug 2023
Response from Scott on 3 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Honestly, I have stayed here many times in the past twelve months. For the first time disappointed with condition of rooms. Evidence of a water leak noted in the one room and water leaking from floor above into the bathroom of the second room. My husband reported the issue but it was not remedied during our stay. Nor were other accommodations offered. Additionally the toiletry decanters in the shower were empty at check-in. Ordinarily the staff is so friendly and responsive but this visit there appeared to be a disconnect. Hope this is temporary.
Stayed 2 nights in Aug 2023
Response from Scott on 3 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. We value our guest comments and always strive to provide comfortable and friendly accommodations.However, I'm sorry we fell below your expectations. We will address these concerns. We take all reviews, positive and negative, very seriously and your feedback will help us improve for our next guest or your next visit. Sincerely, Scott G.General Manager

8/10 Good

maureen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Scott on 3 Oct 2023
Thank you for your feedback regarding your stay at the Aloft South Bend. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Scott G.Front Office Manager

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just a fun atmosphere
Stayed 1 night in Jul 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, fabulous pillows!!
Stayed 1 night in Jul 2023

6/10 Okay

Alexandra

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
So this is a tough review. We stayed at this hotel for a wedding. It started out with us in a really nice big executive suite, but the air conditioner was broken (it was summer) so they “upgraded” us to a smaller room with two Queen beds. Whatever, things happens. The bathroom door didn’t slide fully closed so you could hear EVERYTHING going on in the bathroom. The water temperature from the shower and sink was only hot or burning hot. We didn’t get any turn down service so I went down and asked and it turned out you had to specifically asked for your room to be cleaned (which wasn’t explained at check in). The room looked nice which was appreciated and the bar in the lobby was great. Otherwise, so so.
Stayed 2 nights in Jul 2023

10/10 Excellent

MINESH

Liked: Property conditions & facilities
Town looks run down. Not hotel problem though.
Stayed 1 night in Jul 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
not the greatest
The property was nice and everything clean however customer service was terrible. We booked a King bed however were told they only had queens available, the parking price had increased from what was listed on their website, and although we also paid extra for breakfast she couldn't find it in the system although ultimately she "comped" it for us. Super snotty during this whole process as well.
Stayed 1 night in Jun 2023

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Hector

Business traveller
Disliked: Cleanliness, property conditions & facilities
Ridiculously low availability of parking and impossible to park with enough room to open doors because of how narrow spots were. Room smelled like smoking. Smelly, unsafe, dirty surroundings. No silent hours observed. For the quality of the location, the room was ridiculously overpriced.
Stayed 1 night in Jun 2023

10/10 Excellent

Chaka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view of the city was very nice
Stayed 1 night in Jun 2023

2/10 Terrible

Emma

Stayed 1 night in Jun 2023

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Friendly staff!
Stayed 2 nights in Jun 2023

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Lisa, WAUSAU

Stayed 1 night in Apr 2023

4/10 Poor

Rebecka

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a small room where it felt like the North Pole despite regulating the thermostat. Not a pleasing experience.
Stayed 2 nights in Apr 2023