5 outdoor pools, pool loungers
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Reviews of Grand Hotel Capodimonte

4 out of 5
Grand Hotel Capodimonte
Via Capo 15, Sorrento, NA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1000 reviews" "
Rating 8 - Good. 231 out of 1000 reviews" "
Rating 6 - Okay. 46 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luigi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly very clean breakfast was very delicious beautiful view from our room
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we occupied was spacious and comfortable. The views from the hotel are spectacular!! Hotel staff was professional and attentive. The restaurants are first class. We enjoyed our stay and plan to return in the future.
Stayed 3 nights in May 2024

8/10 Good

Fannia

Travelled with family
Good hotel however location in a busy road with difficulty to cross the road and some noise. The property will benefit from a better access for people to avoid the busy road.
Stayed 3 nights in May 2024

10/10 Excellent

Gregg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Grounds were excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property. Gorgeous pool area and wonderful rooms. We would very highly recommend this hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. Staff and property were great and the location was perfect. Very walkable to the center. Would definitely stay there again
Stayed 4 nights in Apr 2024

10/10 Excellent

Ellen, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
It’ beautiful!
Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Donghan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel at the excellent location.
Stayed 2 nights in Apr 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent . Everything was wonderful .coulnt ask for anything better .
Stayed 3 nights in Mar 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good option for being near town and also being inside a resort hotel , breakfast served is really good for being included. I just wished they were more transparent about the view you receive when you book , pictures at time of booking showed a full sea view and once you get there it’s only partial . Misleading , make sure you call before you confirm if that’s something that’s important to you .
Stayed 3 nights in Mar 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel staff as well
Stayed 3 nights in Mar 2024

10/10 Excellent

Mark

10/10 Excellent

Jacqueline

Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay and the staff are lovely.
Stayed 3 nights in Oct 2023

10/10 Excellent

The Guava

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Enjoyed our stay and would definitely return in the near future.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ruth-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spacious and the complimentary breakfast was very nice.
Stayed 2 nights in Oct 2023

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with an amazing view.
Stayed 3 nights in Oct 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with amazing views and delicious food
Stayed 4 nights in Oct 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding especially Carlo and Roberta at the front desk were particularly kind, patient and professional. We wouldn't hesitate to return!
Stayed 5 nights in Oct 2023

10/10 Excellent

Louis

Stayed 4 nights in Sep 2023

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, amenities
The property is in a spectacular location and the decor is a throw back to grander days. The room was large and clean and well appointed. The staff in the dining areas were abrupt to the point of rudeness but in fairness that seemed to be a common feature of restaurant staff throughout Sorrento
Stayed 4 nights in Sep 2023

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto.
Stayed 2 nights in Sep 2023

6/10 Okay

Rosann

Liked: Staff & service
Pricey
The front desk staff was the best. Our first room had a blocked view, so management moved us to a new room nice view (not perfect) and sadly the hotel lights shined right onto you balcony which totally ruined the view and the Ambience. Hotel is Definitely NOT worth the Money!. Breakfast was good. Pools were freezing. The bar was beautiful but no music, no excitement, very dull and boring. Location was walking distance to many bars and restaurants Otherwise, nothing special and for a 8 night stay felt somewhat disappointed.
Stayed 8 nights in Sep 2023

8/10 Good

Jennifer

Stayed 4 nights in Sep 2023

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a stunning view and best-placed/convenient to enjoy Sorrento as it's a 10-minute walk into the centre (restaurants, etc.) and 15-20 minutes to the port, bus/train station, etc. Breakfast is lovely and service is really great. Unfortunately our room had a sudden ant infestation when we came back from dinner one night—we were told it is due to the hotel's proximity to gardens, greenery, etc. Fortunately, we were given a different and better room with a sea view, and the hotel also agreed to launder our clothes that had been on the floor, free of charge, which we appreciated.
Stayed 3 nights in Sep 2023

6/10 Okay

Misty

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Two days before check in. They spontaneously canceled our reservation made with a travel agent 6 months ago. She even called and confirmed before we left for our trip. We were already in Rome and suddenly without a place to stay in Sorrento. We spend several hours of our Rome day; looking at last minute lodging in Sorrento. My husband got on Expedia and was able to book our same room back. When we arrived we had champagne in our room for another couple. They called our room and took it back. Totally fine, but clearly they have issues with booking rooms. We ordered breakfast the day of an excursion. It arrived 30 minutes late. We had to leave as they were bringing it up the stairs. Service by the pool was “do it yourself”. We had to initiate every order. This was our “splurge “ hotel for our trip and it caused us a lot of stress and frustration.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect time here for our honeymoon. The staff was helpful and lovely. Food was absolutely amazing. Massages were perfection. Location was perfect walking distance to town.
Stayed 7 nights in Aug 2023

8/10 Good

elisandro

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, beautiful grounds, had a lovely room overlooking gardens / part sea. 10 minute walk into Sorrento, fantastic location for walking. Restaurant overlooking part sea and town fab views. Swimming area beautifully set out plenty of loungers Breakfast lovely, evening dinner was excellent. Highly recommend and would go back if to stay in Sorrento again.
Stayed 6 nights in Aug 2023

10/10 Excellent

JASON, Hendersonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Friendly staff, clean and amazing rooms. The food was incredible. Loved the musical due at the restaurant. Views for days
Stayed 1 night in Aug 2023

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Great grounds, rooms need love
Gorgeous grounds, very friendly employees, wish the rooms were as maintained as the grounds themselves, there was quite the odor in our room, only 1 sheet on the bed (no comforter), and some visible signs of water decay (mold?) on the ceiling in a few places, and some stains on our sheets and towels. Overall, the experience walking the grounds and at the pool was lovely, but the room was not kept to the same quality.
Stayed 1 night in Aug 2023

10/10 Excellent

richard

Stayed 2 nights in Aug 2023

10/10 Excellent

Ersilia, New Canaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love this hotel. 2nd stay here. The pools are amazing, the location is perfection . 3 mins walk to the centre of town. Our room had the best view and I took about 500 photos of every angle of this hotel. The buffet breakfast is huge, staff amazing . They clean the rooms twice a day . I cried when I left. Highly recommend this hotel. U must stay here .
Stayed 7 nights in Jul 2023

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Sorrento 5*
I arrived very early (about 10am) to see if I could check in. I’d been vomiting with some weird bug for 2 days and was delighted that the lovely lady at reception got me my room immediately. Beautiful room with terrace that had views across the bay of Sorrento. Lovely pool area and tremendous staff. 10/10
Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Special place in Sorento. We enjoyed our stay. It was very busy and likely at full capacity. Staff/rooms/pool/restaurants were excellent!
Stayed 4 nights in Jul 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of five stayed four days in two sea view rooms at c. A$1,000 per room a night through Expedia. The view is incredible although the kid's view was partly obscured by trees. Rooms weren't overly large but adequate. The pools are magnificent, the pool bar and front desk service was competent and we found everything clean. Breakfast buffet is good by European (not Asian) standards and the staff seemed to be trying hard and we found them most of them very friendly, although they were stretched. The hotel is well located, a very pleasant five min walk back into the bustling town and restaurants/shops, a 20 mins walk to the train to Naples/Pompei. We loved our holiday there and would definitely go back. The location, view and pools are highlights. Pay up for a good room. Be mindful of the room you choose/are given and be prepared for a very busy tourist city with all the pressures that puts on hotels.

10/10 Excellent

AMY

Stayed 1 night in Jul 2023

10/10 Excellent

Paul, Hartsdale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stunning views
Stayed 3 nights in Jul 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, aesthetically beautiful. Convenient walk to town and all restaurants. Great and large pool area so you can always find a chair. Highly recommend!
Stayed 4 nights in Jul 2023

10/10 Excellent

Michelle

Stayed 1 night in Jun 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
This hotel is stunning. Beautiful views, pool area lovely and Manuel and Guido provided outstanding service at breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph, Monroe Township

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room AC was not cold and a lot of ants
Stayed 8 nights in Jun 2023

10/10 Excellent

Rachel

Stayed 2 nights in Jun 2023

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of Sorrento and the bay
Stayed 2 nights in Jun 2023

10/10 Excellent

monique

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property was amazing. I had my husband and toddler with me and we enjoyed the staff. They were very friendly and kind. I loved my room. It was cleaned every day that I stayed there for 6 days. I had fresh sheets and towels every day . The floors and bathrooms were so clean. I loved the pools that they have on this property. The food was amazing. The hotel is walking distance to the town of Sorrento where lots of shops are available. I love the hotel and will return…❤️❤️🇮🇹🇮🇹🇮🇹🇮🇹
Stayed 6 nights in Jun 2023

10/10 Excellent

Nancy P.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most beautiful hotels I have ever visited! Service is impeccable! Food is amazing. Would definitely recommend it if you are visiting Sorrento.
Stayed 2 nights in Jun 2023