Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas
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Reviews of Boutique Hotel Helios

4 out of 5
Boutique Hotel Helios
Via Capo, 33, Sorrento, NA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 127 out of 149 reviews" "
Rating 8 - Good. 21 out of 149 reviews" "
Rating 6 - Okay. 0 out of 149 reviews" "
Rating 4 - Poor. 0 out of 149 reviews" "
Rating 2 - Terrible. 1 out of 149 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel
Stayed 4 nights in Sep 2023
Response from Giulia on 9 May 2024
thank you!

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Giulia on 24 Jul 2023
Dear Sir, thank you for your review!We hope to welome you again in the future

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, small, clean, quiet property. The staff provide 5 star service, excellent from the time we arrived. Very attentive to all needs. The included breakfast is excellent in a very nice setting. No issues during the stay. An easy walk to many restaurants and shopping. Would definitely stay again.
Response from Giulia on 5 Jun 2023
Thank you for your review and kind words! We hope to welcoming you again :)

10/10 Excellent

Marisol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a wonderful stay in Boutique Hotel Helios. The staff was always very kind and helpful. The hotel has amazing views. Breakfast selection was extensive and delicious. The breakfast staff was great! What I loved the most was having breakfast in the terrace enjoying the amazing ocean and coastal view. The roof top pool is an added bonus especially on warmer days.
Response from Giulia on 4 Jun 2023
Thank you for your review! We hope to welcoming you again, to use our pool :)

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Giulia on 19 May 2023
Thanks for your review! We hope to welcoming you again! Best regards.

10/10 Excellent

Mark, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay with clean, airy rooms with ocean views. Friendly and helpful staff helped made this a perfect place to stay!
Stayed 5 nights in Apr 2023
Response from Giulia on 10 May 2023
Thanks for your review! We hope to welcoming you again!Kindest regards.

10/10 Excellent

Yehuda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Giulia on 23 Apr 2023
Dear Guest, thanks for your review. We hope to welcoming you again!Kindest regards.

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the property are stunning, upstairs deck is a nice place to relax. Room was good, but the highlight was the staff. Check in staff, bartender, waitress at breakfast were all excellent. Arranged for flowers for my room prior to our arrival and pickup at the airport. A few people have mentioned in reviews that busy road and no sidewalk, but it's only a few meters without sidewalk and it was fine and we enjoyed the walk to town and back to the many excellent restaurants. Great location to stay and visit Amalfi, Capri, etc. Stayed three nights.
Stayed 4 nights in Sep 2022
Response from Giulia on 9 May 2024
Dear Sir, thank you for your kind words.We hope to welcome you again.Wishing you all the best!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind and helpful.
Stayed 3 nights in Oct 2022
Response from Giulia on 9 May 2024
Thank you very much!!!

10/10 Excellent

Alan, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of the Gulf of Naples and Mt Vesuvius. Friendly helpful staff. Excellent breakfast.
Stayed 3 nights in Sep 2022

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Boutique Hotel Helios
The main thing that made our stay at Boutique Hotel Helios was the staff. They were very approachable and extremely helpful. The roof top pool had the most amazing views across the bay of Naples. Having breakfast with the view of Mount Vesuvius was incredible.
Breakfast
View whilst having breakfast
Stayed 9 nights in Aug 2022

8/10 Good

Alisha

Stayed 2 nights in Aug 2022

10/10 Excellent

Diane

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is a real gem. The staff took exceptional care of us and we loved our stay.
Stayed 4 nights in Aug 2022

10/10 Excellent

maria

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent service, extremely friendly staff, beautiful place!
Stayed 7 nights in Aug 2022

10/10 Excellent

Kyriakos, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All in all a great hotel and only a small number of things to make it an amazing hotel. Great things: the size is perfect, the location is so close to town and walk to at least 3 more beaches not including sorrento beaches. Stuff are amazing always helpful. Cleanliness absolutely top. Breakfast options very good. And best of all the views!! pool is small as they say but very nice with drinks service on the terrace with view of the sea. Minor things to make it awesome: kettle in the room and glasses or cups would be great. soap for the sink as well. great view from room but not very private patio (can see next room's patio -- it's fine though). small things anyway for an otherwise excellent property. we will be back.
Stayed 4 nights in Jul 2022
Response from M on 25 Jul 2022
Thank you very much! See you next time ^_^

8/10 Good

ouiam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tremendous staff, great views, and 15-minute walk to Sorrento restaurants. There is a short stretch near the hotel with no footpath/pavement, the swimming pool is small, and the exercise room needs a refresh. They are the only shortcomings and the great service and location more than make up for them.
Stayed 6 nights in Jun 2022

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking by the street was a little dangerous outside of the hotel but other than that the hotel was very clean!
Stayed 3 nights in Jun 2022

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean and centrally located!
We had a wonderful time on our vacation! Will definitely stay again!
Stayed 3 nights in May 2022
Response from Hotel Helios on 15 May 2022
Dear Guest, thanks for your review. Kindest regards.

8/10 Good

Gisela

Travelled with family
Liked: Cleanliness, property conditions & facilities
The place was very good, but they did no have any food after 2pm Late at night, we would like to have peanuts at least
Stayed 2 nights in May 2022
Response from Hotel Helios on 15 May 2022
Dear Guest, thanks for your review. Kindest regards.

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from STAFF on 2 Oct 2021
Dear Guest, thanks for your review. Kindest regards, Boutique Hotel Helios

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Amazing view
Stayed 2 nights in Aug 2021
Response from Giulia on 14 Sept 2021
Thank you for your kind words! We hope to welcoming you again :)

10/10 Excellent

Verified traveller

Stayed 6 nights in Aug 2018
Response from Giulia on 11 Aug 2020
Grazie per aver soggiornato presso la nostra struttura. Speriamo di riaccoglierla in futuro.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Daniela on 16 Oct 2019
Dear Guest, thanks for your review! We are happy that you enjoyed your stay in our hotel. Kindest Regards

8/10 Good

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorrento review
very modern hotel within walking distance to all the sights in Sorento. Beautiful view from the terrace, and the room, but only through a small window in the room
Stayed 1 night in Sep 2019
Response from Daniela on 5 Oct 2019
Dear Miss Eleni, many thanks for your review! We are glad that you appreciated the view from the room and terrace. We look forward to welcoming you again in our hotel! Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Fantastic hotel just a short walk from town worth every step for the beautiful views from your room and breakfast terrace. Highly recommend
Stayed 3 nights in Sep 2019
Response from Daniela on 29 Sept 2019
Dear Guest, many thanks for your review! We are happy to know that you enjoyed the views from the room and our breakfast terrace. We hope to welcoming you again in the near future! Kindest Regards

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Daniela on 19 Sept 2019
Dear Mr. Colin, thanks for your review! We really appreciate your feedback. All the best.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Staff were very friendly and extremely helpful and attentive. Wonderful stay!
Stayed 3 nights in Jul 2019
Response from Daniela on 18 Jul 2019
Dear Guest, thanks for your review! We are glad that you liked your stay at Boutique Hotel Helios. Kindest Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019
Response from Daniela on 15 Jul 2019
Dear Guest, thanks for your review! We really appreciate your feedback. Kindest Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very pleasant check in, and a spacious rooftop to chill out. friendly staff, and nice view from the room. however quite a 15-20 min walk into the centre.
Stayed 3 nights in Jul 2019
Response from Daniela on 10 Jul 2019
Dear Guest, thanks for your review! We really appreciate your feedback. Kindest Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely little boutique hotel
I stayed in room number 4 for 3 nights (from 27th to 30th June). It was my first visit to Sorrento. I wanted a nice, boutique hotel. I read all the reviews and decided to give Boutique Hotel Helios a try. I was not disappointed. My check in was by the lovely Guilia. All the other staff were equally helpful and friendly. I could not have felt more welcome and at home.
Stayed 3 nights in Jun 2019
Response from Giulia on 10 Jul 2019
Dear Miss Jones, thanks for your review! We are happy that you enjoyed your stay with us, and hope to have the chance to welcoming you again in the near future. All the best.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Daniela on 4 Jul 2019
Dear Guest, thanks for your review! We really appreciate your feedback. Best Regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Good and the Bad
Great, but no parking. Not good. Had to walk a klm. Back to the hotel and had to pay for parking 24..00 E for 24 hours
Stayed 1 night in Jun 2019
Response from Daniela on 3 Jul 2019
Dear Mr. Robert, thanks for your review! We hope to have the chance to welcoming you again in the near future. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Daniela on 12 Jun 2019
Dear Guest, thanks for your review! We really appreciate your feedback. Kindest Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Staff were awesome. 20 mins walk to centre but view is fabulous òn way down n back up
Stayed 4 nights in May 2019
Response from Daniela on 3 Jun 2019
Dear Guest, thanks for your review! We really appreciate your feedback. Kindest Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so friendly. The room was lovely and clean and the hot tub on the terrace with an Aperol Sprtiz was great!
Stayed 3 nights in Apr 2019
Response from Daniela on 28 Apr 2019
Dear Sir, thanks for your review! We really appreciate your feedback, and hope to have you as guest again in the near future. Kindest Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Daniela on 7 Apr 2019
Dear Guest, thanks for your review! We really appreciate your feedback. Kindest Regards

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever
This was one of the best hotels that I have ever stayed in. The staff was so friendly and helpful. The hotel was very cozy.
Stayed 4 nights in Sep 2018
Response from Giulia on 14 Nov 2018
Dear Susan, thank you for your review. We really appreciate your kind words about our staff and our hotel and we hope that you have the chance to return soon. We look forward to welcoming you back here at the Boutique hotel Helios.

8/10 Good

Jill, Uk

Liked: Cleanliness, property conditions & facilities, room comfort
Our only complaint is the lack of a means of having hot drinks in the evening. There is no kettle in the rooms and the bar shut early.
Stayed 3 nights in Oct 2018

10/10 Excellent

Joseph C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutigue hotel with wonderful staff
Lovely place. Good service and wonderful deck. The staff is lovely (really wonderful) but there were some minor issues--The hot tub was supposed to be open until 8 but was sometimes closed earlier. The cushions on the rooftop deck furniture were always removed at dusk, but the deck was open until 11. Not sure why. Food was fine. One warning. The hotel is located slightly beyond the end of the sidewalk, which means you have to walk about 30 meters along the road with oncoming traffic on the way to town. Not really an issue since Italian drivers expect pedestrians on the road, but it can be unnerving if you are not used to that.
Stayed 6 nights in Oct 2018

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The women at the front desk went out of their way to be very helpful! Recommending restaurants and telling us about the Sorrento-Naples airport bus. So warm and welcoming!
Stayed 4 nights in Oct 2018
Response from Maria on 12 Oct 2018
Dear Mrs. Marisa, thank you so much for your kind review. We are really glad that you enjoyed our hotel, and also our staff. We always try to do our possible to let our guests'stay memorable! We hope to see you again soon. Best wishes, Maria

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2018
Response from Daniela on 30 Sept 2018
Dear Sir, thanks for your review! We really appreciate your feedback. Kind Regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing environment
Very friendly and helpful staff. Good setting although a 10 minute walk to town on a main road. Wide choice for breakfast on the terrace with view towards Naples. Good wifi.
Stayed 5 nights in Sep 2018
Response from Daniela on 14 Sept 2018
Dear Mr. David, thanks for your review! We really appreciate your kind words about our hotel. Looking forward to welcoming you again at the Boutique Hotel Helios, Kind Regards

10/10 Excellent

Verified traveller

Fantastic hotel in beautiful Sorrento
Fantastic hotel with brilliant staff. We loved it.
Stayed 3 nights in Sep 2018
Response from Daniela on 12 Sept 2018
Dear Sir, thanks for your review! We really appreciate your feedback. Looking forward to welcoming you again in our hotel, Kind Regards

8/10 Good

Jan, Sarasota, Florida USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodating to our needs and very helpful providing restaurant and tour information.
Stayed 3 nights in Aug 2018
Response from Daniela on 31 Aug 2018
Dear Jan, thanks for your review! We really appreciate your feedback. Looking forward to welcoming you again, Kind Regards

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Daniela on 22 Aug 2018
Dear Mr. Daniel, Thanks for your feedback! We hope to welcoming you again in our hotel. Best Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Great hotel. Great staff. Great stay.
Stayed 2 nights in Aug 2018
Response from Daniela on 22 Aug 2018
Dear Sir, thanks for your review and for your kind words about our hotel and staff! We really appreciate your feedback. Kind Regards, Daniela

10/10 Excellent

Paul, Havertown,pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff beautiful rooms would stay there again
Stayed 6 nights in Aug 2018
Response from Daniela on 22 Aug 2018
Dear Mr. Paul, thanks for your feedback! We are glad that you enjoyed your stay at Boutique Hotel Helios. Kind Regards

10/10 Excellent

Paul, Reading, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with an awesome view.
Very nice clean hotel with awesome views across the Bay of Naples and Mount Vesuvius. Staff were very friendly and helpful especially in assisting with tours and other excursions. Breakfast outside on the terrace overlooking the bay was like being on a film set.
Stayed 5 nights in Aug 2018
Response from Daniela on 20 Aug 2018
Dear Mr. Paul, thanks for your review! We really appreciate your kind words about our staff and breakfast. Looking forward to welcoming you again in our hotel, Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Daniela on 13 Aug 2018
Dear Sir, thanks for your review! We really appreciate your feedback. Kind Regards, Daniela