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Reviews of The Garden Executive Hotel

3 out of 5
The Garden Executive Hotel
101 New World Way, South Plainfield, NJ

Reviews

7.2

Good

Rating 10 - Excellent. 316 out of 1004 reviews" "
Rating 8 - Good. 285 out of 1004 reviews" "
Rating 6 - Okay. 172 out of 1004 reviews" "
Rating 4 - Poor. 108 out of 1004 reviews" "
Rating 2 - Terrible. 123 out of 1004 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

We actually were not able to stay because I did not realize the hotel was not pet friendly. The property was clean, easy to find and the gentleman at the front desk was incredibly friendly and helpful. If we’re in the area again without our pup, we will definitely stay here.
Stayed 1 night in Apr 2024
Response from Rick on 24 Apr 2024
Jessica, i'm sorry you could not stay. i do hope to seeing you in the future. please reach out to us if you are in the area, were here to help.

2/10 Terrible

Selina

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Apr 2024
Response from Rick on 22 Apr 2024
Selina, Thank you for taking the time to write a review on your recent stay and we apologize for not meeting your expectations.

10/10 Excellent

Francisco Angelo, sao paulo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from Rick on 19 Apr 2024
Francisco Angelo, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

6/10 Okay

Gail

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
All seemed well until I opened the closet to get the ironing board and there was a roach on it. And then another one in the bathroom. And a spider on the wall near the desk. Just praying nothing hopped a ride out when we left! Management may want to get an exterminator in there... That being said, staff was very pleasant at check in and check out. Hotel is quiet and in a centrally located area. Oh and heads up...the pictures show a sign that says they have breakfast. They no longer offer it.
Stayed 2 nights in Apr 2024
Response from Rick on 17 Apr 2024
Gail, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for any inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

6/10 Okay

James, Avon

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Rick on 10 Apr 2024
James, Thank you for taking the time to write a review on your recent stay and we apologize for not meeting your expectations.

10/10 Excellent

Telma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024
Response from Rick on 2 Apr 2024
Telma, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We're very glad you enjoyed your stay Your comments have been shared with the appropriate departments I hope we will see you in future.

10/10 Excellent

vivek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was for very reasonable price and surprisingly had free breakfast also for that price. It was very clean, safe and there were lot of shopping/dining options around the place.
Stayed 1 night in Mar 2024
Response from Rick on 27 Mar 2024
Vivek, Thank you for taking time to write a review on your stay, we are very happy your stay was enjoyable.

8/10 Good

Yovan

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Rick on 25 Mar 2024
Yovan, Thank you for taking time to write a review on your stay, we are very happy your stay was enjoyable.

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet and friendly
Stayed 1 night in Mar 2024
Response from Rick on 16 Mar 2024
Sharon, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

Olukayode

Stayed 4 nights in Mar 2024
Response from Rick on 9 Apr 2024
Olukayode, Thank you for taking time to write a review on your stay, we are very happy your stay was enjoyable.

10/10 Excellent

Yasser

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel have a great stuff for cleaning and honestly and have nice people on the Lobby office I feeling good every time I m going to this place
Stayed 11 nights in Mar 2024
Response from Rick on 15 Mar 2024
Yasser, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

Snehal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely looking forward to stay in the future as well :)
Stayed 3 nights in Mar 2024
Response from Rick on 13 Mar 2024
Snehal, Thank you for taking time to write a review on your stay, we are very happy your stay was enjoyable.

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Mar 2024
Response from Rick on 12 Mar 2024
Eliana, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

juan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to be
Stayed 1 night in Mar 2024
Response from Rick on 11 Mar 2024
Juan, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

Takeerah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was easy. Adding an extra night was simple. Rooms are clean and staff is friendly.
Stayed 1 night in Mar 2024
Response from Rick on 11 Mar 2024
Takeerah, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay with your family
Stayed 1 night in Mar 2024
Response from Rick on 11 Mar 2024
Latasha, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

2/10 Terrible

Ravi Chandra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place looks like a haunted place.
Stayed 1 night in Mar 2024
Response from Rick on 5 Mar 2024
Thank you for taking the time to write a review on your recent stay and we apologize for not meeting your expectations.

8/10 Good

Jovino

Liked: Cleanliness, staff & service, property conditions & facilities
I like it because it's near to all of the stores
Stayed 1 night in Feb 2024
Response from Rick on 5 Mar 2024
Jovino, Thank you for your review on your recent stay, we are very happy that you enjoy your stay. we are still working on making thing better our goal is to exceed your expectations and your feedback helps to reach that. I hope we will see you in future.

10/10 Excellent

Jennifer, New Brunswick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t have places to smoke, it is perfect for people that is staying and don’t like the smoke smell
Stayed 1 night in Feb 2024
Response from Rick on 17 Apr 2024
Jennifer, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and quiet enjoyed the stay
Stayed 1 night in Feb 2024
Response from Rick on 28 Feb 2024
Christopher, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

2/10 Terrible

Chris

Stayed 1 night in Feb 2024
Response from Rick on 28 Feb 2024
Chris, Thank you for taking the time to write a review on your recent stay and we apologize for not meeting your expectations.

10/10 Excellent

sequata

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice and easy
Stayed 2 nights in Feb 2024
Response from Rick on 21 Feb 2024
sequata, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in Feb 2024
Response from Rick on 12 Feb 2024
Alan, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

Ghino

Stayed 1 night in Feb 2024
Response from Rick on 25 Mar 2024
Ghino, Thank you for taking time to write a review on your stay, we are very happy your stay was enjoyable.

10/10 Excellent

Ghino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room very clean
Stayed 1 night in Jan 2024
Response from Rick on 1 Feb 2024
Ghino, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We're very glad you enjoyed your stay Your comments have been shared with the appropriate departments I hope we will see you in future.

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and spacious room.Great staff.Felt safe and the room is really nicely furnished!Highly recommend and I will use them again,Great breakfast too.What a plus!!! Thank you!
Stayed 1 night in Jan 2024
Response from Rick on 1 Feb 2024
Lawrence, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We're very glad you enjoyed your stay Your comments have been shared with the appropriate departments I hope we will see you in future.

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2023
Response from Rick on 29 Jan 2024
Alan, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

Iris

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Rick on 29 Jan 2024
Iris, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

Enoch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just signed in. It is great and clean
Stayed 1 night in Jan 2024
Response from Rick on 26 Jan 2024
Enoch. Thank you for taking time to write a review on your stay, we are very happy your stay was enjoyable.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, bed was comfortable, but the WiFi is EXTREMELY weak. I couldn't get any signal unless I was sitting right by the door, and lost signal if I moved away from it.
Stayed 1 night in Jan 2024
Response from Rick on 26 Jan 2024
John. Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We're very glad you enjoyed your stay Your comments have been shared with the appropriate departments and looking into that

10/10 Excellent

Hamashwar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rick on 19 Jan 2024
Hamashwar, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

Saadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe & quiet The only thing we see needs adjusting is fridge...it was Loud sounds other then that everything is good
Stayed 5 nights in Jan 2024
Response from Rick on 17 Jan 2024
Saadi, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We're very glad you enjoyed your stay Your comments have been shared with the appropriate departments I hope we will see you in future.

10/10 Excellent

lionel

Stayed 1 night in Jan 2024
Response from Rick on 16 Jan 2024
lionel, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

4/10 Poor

Lisa

Disliked: Property conditions & facilities, room comfort
Horrible Stay!!!
I felt like i was staying in a cheap motel. The furniture was very old, and all chipped. The bed was hard as a rock, dirt all on top of the heater. The toilet in the bathrooms wasn't againt the wall at all. Not a great stay, no microwave in the room.
Stayed 1 night in Jan 2024
Response from Rick on 11 Jan 2024
Lisa, Thank you for taking the time to write a review on your recent stay and we apologize for not meeting your expectations.

8/10 Good

Chirag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say, it's the best value for your money if traveling as alone.
Stayed 1 night in Jan 2024
Response from Rick on 9 Jan 2024
Chirag, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

Chirag

Stayed 1 night in Jan 2024
Response from Rick on 10 Jan 2024
Chirag, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

8/10 Good

Arno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Only complaint was there was limited selection on tv
Stayed 2 nights in Jan 2024
Response from Monika on 8 Jan 2024
Dear Arno,Thank you for your time to write a review on your recent stay, we are very sorry we don't meet your expectations.Yor feedback its very important to us.

8/10 Good

Chonate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Monika on 8 Jan 2024
Dear Chonate,Thank you for your time to write a review on your stay,your feedback it's very important to us.

2/10 Terrible

Edwin

Stayed 1 night in Jan 2024
Response from Rick on 25 Jan 2024
Edwin, Thank you for taking the time to write a review on your recent stay and we apologize for not meeting your expectations.

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room seemed clean and the bed was comfortable. The bathroom was a little odd, the toilet was about 4 inches away from the wall which took up some of the room in the bathroom. Just an odd configuration. Water was hot and had good pressure. The breakfast was ok, 24 hour coffee was a bonus. We did see a roach on the desk chair the morning we left. Our jackets were hanging on the chair so there is some concern about bringing roaches home. Overall the room was nice and the hotel quiet.
Stayed 2 nights in Dec 2023
Response from Rick on 27 Dec 2023
Kathleen, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for any inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Excellent

lionel

Stayed 1 night in Dec 2023
Response from Rick on 6 Jan 2024
lionel, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

saibo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must try it
Stayed 1 night in Dec 2023
Response from Rick on 18 Dec 2023
saibo, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Rick on 6 Feb 2024
Alexander, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to walmart and target. Also close dining options. I went for Christmas Con weekend. They do free breakfast and parking which is nice. Very cozy room.
Stayed 3 nights in Dec 2023
Response from Rick on 15 Dec 2023
Jennifer, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We're very glad you enjoyed your stay Your comments have been shared with the appropriate departments I hope we will see you in future.

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good for the price
Stayed 1 night in Dec 2023
Response from Rick on 9 Dec 2023
John, We appreciate your feedback, and we're very glad you enjoyed your stay! We are still working on making this hotel a place of comfort and security for all our guests. We look forward to seeing you again soon! Have a great holiday season with your loved ones.

2/10 Terrible

Sylvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stinky mess
The hotel is very outdated and unclean. The noise was loud until 11pm, when I tried to call the front desk, but the room phone didn’t work. I called from my cell twice, before the front desk answered. Whomever answered was reluctant to figure out the noise issue. The whole floor smelled like cooked brussel sprouts.
Stayed 1 night in Dec 2023
Response from Rick on 9 Dec 2023
Sylvia, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for any inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

6/10 Okay

Tatjana

Business traveller
Clean Place, good value, unfortunately, I was unable to connect to Wi-Fi and I had a tremendous amount of work to That is a big issue for me. Thank you.
Stayed 1 night in Dec 2023
Response from Rick on 7 Dec 2023
Tatjana , Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for any inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

8/10 Good

Ronald L

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Rick on 7 Dec 2023
Ronald L, Thank you for your review on your recent stay, we are very happy that you enjoy your stay. we are still working on making thing better our goal is to exceed your expectations and your feedback helps to reach that. I hope we will see you in future.

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and quiet
Stayed 1 night in Nov 2023
Response from Rick on 28 Nov 2023
Charlotte, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.

10/10 Excellent

Jorge

Stayed 1 night in Nov 2023
Response from Rick on 28 Nov 2023
Jorge, Thank you for your review of your recent stay, we are very happy that you enjoyed your stay. I hope we will see you in future.