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Reviews of Best Western Malmia Hotel

3 out of 5
Best Western Malmia Hotel
Torget 2, Skelleftea

Reviews

7.8

Good

Rating 10 - Excellent. 264 out of 1001 reviews" "
Rating 8 - Good. 451 out of 1001 reviews" "
Rating 6 - Okay. 203 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Audrius

Stayed 3 nights in Dec 2023
Response from Receptionen on 9 Dec 2023
Hej Audrius, Tack för att du tog dig tid att lämna en recension. Vi får önska dig en fin dag och varmt välkommen tillbaka!

8/10 Good

Takanori

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 1 night in Oct 2022
Response from Receptionen on 10 Oct 2022
Tack för att du tog dig tiden att lämna en recension. Varmt välkommen tillbaka!

8/10 Good

Linus

Stayed 3 nights in Oct 2022
Response from Receptionen on 10 Oct 2022
Tack för att du tog dig tiden att lämna en recension. Varmt välkommen tillbaka!

10/10 Excellent

Ruvimbo

Stayed 1 night in Jul 2022
Response from Receptionen on 19 Jul 2022
Tack för att du tog dig tiden att lämna en recension. Varmt välkommen tillbaka!

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BW Malmia was great choice for use while staying in Shelleftea because of location. Staff was excellent and the breakfast buffet was very good. Room was hot, however, due to very high local temps. Could be noisy at night in the town square in front of hotel.
Stayed 3 nights in Jun 2022
Response from Receptionen Annelie on 28 Jun 2022
Dear Jonathan. Im so pleased that you enjoyed your stay with us at Malmia Hotel in Skellefteå. Welcome to visit us again.

8/10 Good

Conny

Stayed 2 nights in Mar 2022
Response from Receptionen on 29 Mar 2022
Tack för din recension. Varmt välkommen åter!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Receptionen on 25 Feb 2022
Tack så mycket för din recension. Varmt välkommen åter!

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Receptionen on 1 Feb 2022
Hej Robert! Tack för att du tog dig tiden att lämna en recension. Varmt välkommen tillbaka till oss!

8/10 Good

Cedric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Receptionen on 22 Jan 2021
Hej, tack för att du tagit dig tid att ge oss feedback, är det något vi kan hjälpa dig med i framtiden så hoppas vi att du hör av dig!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bang for the buck indeed!
Jätte nöjd. 👍 Jätte trevlig personal, fräscht och fint rum med väl tilltagen dusch/WC, riktig hotellfrukost trots de märkliga tider vi nu är inne i, läget som inte kan bli mycket mera än verkligen mitt i stan och alltihopa till ett bra pris.
Stayed 6 nights in Aug 2020
Response from Receptionen on 6 Sept 2020
Hej, tack för att du tagit dig tid att ge oss feedback, är det något vi kan hjälpa dig med i framtiden så hoppas vi att du hör av dig!

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, room comfort
eview
Good hotel but old standard and the tv did not work
Stayed 1 night in Aug 2020
Response from Receptionen on 6 Sept 2020
Thank you for your feedback! We are sorry for any inconvenience regarding the broken television. Your feedback is important to us and will help us improve in the future. We hope you had a pleasant stay regardless.

8/10 Good

Simo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very incompetent receptionist!
I got a wrong information about the first bus to the Skelleftea airport from the reception! They told me that the bus will leave 04:45 and I wrote it up while the receptionist was looking. The first bus to the airport was in reality 05:20. So I had to stand outside in -6C over a 1/2 hour! The hotel was closed for me as I had to leave the key-card in the post box ...
Stayed 2 nights in Oct 2019
Response from Receptionen on 25 Nov 2019
Hi! I'm sorry you got the wrong information, we will look into this. Thank you for your feedback, it helps us to improve!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Receptionen on 5 Oct 2019
tack för att du tagit dig tid att ge oss dina betyg, det uppskattas! Varmt välkommen tillbaka

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Reception on 31 Jul 2019
Thank you for your feedback! Welcome back to our hotel :)

4/10 Poor

Verified traveller

Travelled with pets
Disliked: Amenities
No AC No working Tv No batteries in remote c. Out door area badly layout No refund.
Stayed 1 night in Jul 2019
Response from Reception on 25 Jul 2019
Hi! I'm sorry you didn't enjoy your stay with us. Thank you for your feedback, it's helps us to improve!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Not Fancy but Got the Job Done
Originally when I got in my first room was very small, tidy, but a little old and dirty. I could not picture myself staying in that room so I asked to be switched. I got upgraded to a suite that although the furnishings were old was really nice. Very very spacious and the bed was very comfortable. Restaurant was under renovations but the food was good. Not gourmet but solid. My impression of the area was that all rooms would be pretty similar in style and furnishings so I went in with that expectation. Proximity to the downtown area (like every hotel) was really close so that was nice. I would stay there again but I’d request my same suite as this last time for sure.
Stayed 3 nights in Jun 2019
Response from Reception on 25 Jun 2019
Thank you for you're response and feedback! Welcome back to Malmia hotel and Skellefteå.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2019
Response from Receptionen on 3 Mar 2019
Tack för att du valde att bo hos oss. Vi uppskattar din feedback.

8/10 Good

Ulf

Great staff
Fantastik staff!!! Room a bit run down. Was told that 2nd and 3rd floors are renovated. I was on the 4th. Breakfast area is dark, uncomfortable and depressing. So was the food. Staff is delightful though in the reception!
Stayed 2 nights in Sep 2018
Response from Receptionen on 14 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Receptionen on 14 Sept 2018
Tack för att du valde att bo hos oss. Vi uppskattar din feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Clean, fresh, very small. Staff needs training.
A very small room, clean and recently renovated. After being in the room for about an hour, a member of the hotel staff just unlocked the door witout knocking and walked into the room. The furnishings are meager; no side tables for the beds for example. If you are in Skellefteå for more than one night, there are many better options for more comfortable rooms.
Stayed 1 night in Jun 2018
Response from Receptionen on 26 Jun 2018
We would like to apologize for not fulfilling the expectations you had for your stay with us. Your views are important to us and we are constantly working to develop and improve. We will continue working

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right in the middle of town center and next to bus station. Fast check-in and checkout process. The hotel staff is polite and helpful.
Stayed 4 nights in Jan 2018
Response from Emma on 9 Feb 2018
Hi! We are so happy to hear that you had a nice stay with us! We look forward to seeing you again! Best regards Emma, Best Western Malmia Hotel

8/10 Good

Ulf

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great stagg!
The hotel has great staff. It's an older hotel in need of renovations.
Stayed 1 night in Nov 2017

8/10 Good

Divakar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, nice staff
Happy to see friendly reception.
Stayed 12 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
central location with restaurants close by
had a pleasant stay, took a stroll along the river and had a meal on the square
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Jun 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in central location
Good Central location hotel, rooms are smallish but clean everything works
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel, good service.

8/10 Good

Frode Kristian, Sandefjord

Liked: Staff & service
In centre of Skellefteå.
Nicely located in centre of town. The hotel garage was full. Public parking not to far away. Free from 1800 - 0900.

8/10 Good

Vaughn, Durban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy overall.
It was a quick check in, friendly staff, easy to find food nearby. Overall a good experience the only gripe is the parking for hotel guests was extra.

6/10 Okay

Bob, Vancouver, Canada

Liked: Staff & service
Great Location
Good location on the main square. The hotel is a bit tired (aged) and could use some upgrading. Breakfast is good - especially the fresh squeezed orange juice.

10/10 Excellent

Ahmed, Umea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is a 2 minutes walk with small children from the Buss station. Clean, nice, helpful staff, good breakfast, perfect place for finding a place to have dinner, including inside, and overall nice.

8/10 Good

Else-Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Receptionen on 30 Apr 2024
Hej Else- Mari!Tack för din fina recension och att du tid och engagemang att lämna ett omdöme. Vi hoppas att du besöker oss snart igen.

8/10 Good

Janis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Receptionen on 19 Feb 2024
Hej Janis! Tack för den fina recensionen. :) Vi får önska dig en fin dag och varmt välkommen tillbaka!

8/10 Good

Camilla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk service minded i receptionen.
Stayed 1 night in Feb 2024
Response from Receptionen on 16 Feb 2024
Hej Camilla!Tack för den fina recensionen. :) Vi får önska dig en fin dag och varmt välkommen tillbaka!

10/10 Excellent

Risto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Receptionen on 16 Feb 2024
Hej Risto Tack för den fina recensionen. :) Vi får önska dig en fin dag och varmt välkommen tillbaka!

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed vegan
We stayed one night and it was ok, would not say it’s worth the price. Very outdated in general, breakfast had different choices but for me as a vegan and gluten-free a disappointment. As a suggestion make vegan/gf pancakes, have premade oatmeal instead of offering to make it in the microwave (taste like poop), candles at the tables for cosyness AND switch out the plastic bowls and bigger cups for tea, would make the experience much better. The staff seemed very friendly, big plus for animal friendly hotel and garage (because it was negative 20 outside) just be careful, the garage is tight!
Stayed 1 night in Feb 2024
Response from David Receptionen on 12 Feb 2024
Hej Emma!Tack för att du tog dig tid och engagemang att lämna ett omdöme. Vi hoppas att du besöker oss snart igen Vänliga hälsningar Personalen i receptionen

6/10 Okay

Pierre Anders

Stayed 1 night in Feb 2024
Response from Receptionen on 7 Feb 2024
Hej Pierre, Tack för att du tog dig tid att lämna en recension. Vi får önska dig en fin dag och varmt välkommen tillbaka!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Trevligt bemötande i receptionen, tack :-)
Stayed 2 nights in Jan 2024
Response from Receptionen on 31 Jan 2024
Hej, Tack för den fina recensionen. :) Vi får önska dig en fin dag och varmt välkommen tillbaka!

6/10 Okay

Fredrik

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Receptionen on 31 Jan 2024
Hej Fredrik, Tack för att du tog dig tid att lämna en recension. Vi får önska dig en fin dag och varmt välkommen tillbaka!

10/10 Excellent

Anna-Carin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from David Receptionen on 29 Jan 2024
Hej Anna-Carin, Tack för att du tog dig tid att lämna en recension. Vi får önska dig en fin dag och varmt välkommen tillbaka!

10/10 Excellent

Jan Andreas

Response from Receptionen on 7 Feb 2024
Hej Jan, Tack för att du tog dig tid att lämna en recension. Vi får önska dig en fin dag och varmt välkommen tillbaka!

8/10 Good

Anna

Stayed 2 nights in Dec 2023
Response from Receptionen on 21 Dec 2023
Hej Anna! Tack för att du tog dig tid att lämna ett omdöme. Vi hoppas att du besöker oss snart igen.

4/10 Poor

Jenny

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Receptionen on 20 Dec 2023
Hej Jenny!Tack för att du tog dig tid och engagemang att lämna ett omdöme. Vi hoppas att du besöker oss snart igen Vänliga hälsningarPersonalen i receptionen

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Receptionen on 17 Dec 2023
Hej Leif, Tack för att du tog dig tid att lämna en recension. Vi får önska dig en fin dag och varmt välkommen tillbaka!

8/10 Good

Kerstin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Receptionen on 11 Dec 2023
Hej Kerstin, Tack för att du tog dig tid att lämna en recension. Vi får önska dig en fin dag och varmt välkommen tillbaka!

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from David Receptionen on 9 Dec 2023
Hej Charlotte! Tack för din fina recension och du tog dig tid att lämna ett omdöme. Hoppas du väljer att besöka oss snart igen.

6/10 Okay

Henrik

Stayed 1 night in Dec 2023
Response from Receptionen on 8 Dec 2023
Hej Henrik, Tack för att du tog dig tid att lämna en recension. Vi får önska dig en fin dag och varmt välkommen tillbaka!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Slitet, men ok
Slitet, men rent hotell. Helt Ok men inte mer. Hårda sängar. Frukostutbudet var bra, men det fanns ingen personal som torkade av borden mellan gästerna.
Stayed 3 nights in Nov 2023
Response from David Receptionen on 5 Dec 2023
Hej, Tack för att du tog dig tid att lämna en recension. Vi får önska dig en fin dag och varmt välkommen tillbaka!

8/10 Good

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from David Receptionen on 5 Dec 2023
Hej Dennis! Tack för din fina recension och du tog dig tid att lämna ett omdöme. Hoppas du väljer att besöka oss snart igen.

8/10 Good

Per

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from David Receptionen on 5 Dec 2023
Hej Per! Tack för din fina recension och du tog dig tid att lämna ett omdöme. Hoppas du väljer att besöka oss snart igen.