Exterior

Reviews of Candlewood Suites Sioux Falls, an IHG Hotel

2.5 out of 5
Candlewood Suites Sioux Falls, an IHG Hotel
2725 S Carolyn Ave, Sioux Falls, SD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 381 out of 561 reviews" "
Rating 8 - Good. 134 out of 561 reviews" "
Rating 6 - Okay. 33 out of 561 reviews" "
Rating 4 - Poor. 4 out of 561 reviews" "
Rating 2 - Terrible. 9 out of 561 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel every time I travel through the area The staff is excellent and always ensures my special requests are met whenever possible. Newly upgraded, too!
Stayed 1 night in Mar 2024

6/10 Okay

Tim

Travelled with partner
Hotel does not provide breakfast and has no pool. It was difficult to get the room temperature comfortable and the bed was not very comfortable. The room was clean and quiet. Staff was friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Judy

Liked: Staff & service, property conditions & facilities
Good location
Stayed 5 nights in Feb 2024

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

James, Tarzana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This definitely must be the nicest hotel in Sious Falls SD. We stayed with three adults in a 1 BR Suite and liked it so much westayed here again on our way back from our roadtrip to Omaha. Nice large suite with two TV's, a separate bedroom with a king size bed and a full kitchen and a full bathroom. ALl the furninshings look to be new and very high quality. Stafff is super nice and helpful. There is a well outfitted Workout room/ Gym and a laundry room and the lobby is well stocked with snacks and other items at very reasonable prices ($1 for a toothbrush, 1.50 for snakcs like chips or candy, and even mircrowave meals for only $3.50) - What more can you ask for for $135 per night? Highly recommend this hotel and will stay again anytime I am passing through Sioux Falls overnight.
Stayed 1 night in Jan 2024

10/10 Excellent

Angela K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The directions to the property were not accurate due to construction so it was very hard to find it at night. A couple of the front desk clerks were testy. It would be helpful if the cleaning services were more clearly displayed "up front." But the facility was very nice and comfortable and a great price.
Stayed 2 nights in Nov 2023

10/10 Excellent

Bruce, PENSACOLA

Stayed 1 night in Nov 2023

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

6/10 Okay

Elysia

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall good stay. Noticed long black hair on the bathroom floor in corners immediately (my hair is short and light in color). So that made me wonder about overall cleanliness but I found nothing else obvious.
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tracy, Appleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet, staff was very nice!
Stayed 1 night in Sep 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Stacy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Julie, Papillion

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely happy with our stay. The hotel room was larger than I expected. Everything was clean and nice. The hotel was quiet. It's definitely at the top of my list when I travel back to the area again. Highly recommend.

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Really nice rooms, very clean, good location, reasonable pricing
Stayed 2 nights in Sep 2023

10/10 Excellent

Homer

Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and right on the main roads
Great, clean and new hotel. A little loud with walking in the morning but the place is immaculate. Small kitchenette in the room is a great add!
Stayed 1 night in Sep 2023

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were big and clean.
Stayed 2 nights in Aug 2023

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The gal that checked us in was obviously having a bad day. She needed to have more patience with herself, talk louder when dealing with older adults checking in, be more respectful with co-workers and needed to have a more welcoming demeanor when dealing with the public arriving to the hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Dayna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free laundry room for guests. Room was clean, kitchen had dishes and cook wear to use. And staff was nice and friendly.
Stayed 10 nights in Aug 2023

10/10 Excellent

Jodi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great room just wish we had had a floor without barking dogs and meowing cats
Stayed 1 night in Aug 2023

8/10 Good

Uzoma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facility was clean. I wish there was a pool onsite.
Stayed 7 nights in Jul 2023

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Jessie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is very nice and our 1 bedroom suite room is nicer than my college apartment!!
Stayed 1 night in Jul 2023

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service
Homey stay

8/10 Good

Kris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good for extended stay
Location was good, close to Walmart, fast food, dine-in restaurants and the highway. Bathroom hooks and towel bars were loose and fell off so unusable. The guide on the TV remotes did not work and so unable to see what shows were coming up, super frustrating. Would stay here again as the room was comfortable and staff was very pleasant.
Stayed 4 nights in Jun 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like your own apartment!
Friendly staff! Room was spotless! Gym could use some weights but otherwise excellent facilities. Laundry is free for guests which is a big plus!
Stayed 3 nights in Jun 2023

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Checking was easy and enjoy conversation with the front desk
Stayed 1 night in Jun 2023

10/10 Excellent

Miley

Stayed 2 nights in Jun 2023

10/10 Excellent

David

Stayed 2 nights in Jun 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great over night stay.
Friendly, clean, efficient, and with all the comforts of home.
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exterior renovations were in progress and a crew moved large equipment very, very early which woke us up prematurely.
Stayed 1 night in May 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite was excellent with a nice kitchen. Very clean. Bed was only a double which was a little small for us but comfy. Only negative was there was no breakfast.
Stayed 1 night in May 2023

10/10 Excellent

Silas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with lots of places to eat nearby
Stayed 1 night in May 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service
Very nice place if we need to travel that way again will definitely be staying again
Stayed 2 nights in May 2023

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was super nice, the whole room is perfect for families
Stayed 1 night in May 2023

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located, updated and clean. Room was pricey for some reason. Would have expected free waters. Very nice service and quiet.
Stayed 1 night in May 2023

10/10 Excellent

Lindsey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area of town was convenient, but very unattact
Stayed 2 nights in Apr 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These beds are some of the most comfortable we've had. Building seemed very new and clean. Staff were nice and welcoming.
Stayed 1 night in Apr 2023

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We picked this Hotel because it provided a hotel type room on Hotels.com. We paid a higher rate than other hotels in the area for this. The hotel room itself was good clean and and everything we need. However the first floor was completely under construction, tools and construction supplies stacked up everywhere. The floor in the lobby was being re-tiled making it hard to get in and out. you often had to work around pallets of hotel equipment to get to the elevator. The power went out as we were checking out and we had to carry all our luggage down 4 flights of stairs. Housekeeping was great but other staff was not very helpful. we would not of stayed if we knew the level of construction was going on.
Stayed 2 nights in Apr 2023

8/10 Good

Sara

Stayed 1 night in Apr 2023