We did not have much of an interaction with the staff as we did not have any issues; hence the rating as pleasing. As everything else was excellent I am sure the staff are just as good.
Very happy with our room, it was clean, well decorated, spacious and unbelievably quiet and comfortable.
The price was slightly higher than some others who also have an excellent reputation, but were delighted with our choice nevertheless. It was great way to finish off our time in Singapore.