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Reviews of Holiday Inn Express & Suites Sheldon, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Sheldon, an IHG Hotel
201 34th Ave, Sheldon, IA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 131 out of 199 reviews" "
Rating 8 - Good. 42 out of 199 reviews" "
Rating 6 - Okay. 13 out of 199 reviews" "
Rating 4 - Poor. 8 out of 199 reviews" "
Rating 2 - Terrible. 5 out of 199 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kristin, Orchard Park

Clean. Comfortable. Friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Ashlee

Stayed 1 night in Mar 2024
Response from Penny- General Manager on 12 Apr 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Sheldon.We appreciate you taking the time to leave us a review. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Steve Vander

Stayed 1 night in Feb 2024
Response from Penny- General Manager on 26 Mar 2024
Thank you so much for taking the tome to leave a review! I am glad we met your expectations. We look forward to seeing you again. Have a great day!

10/10 Excellent

Darrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Richard, St. Louis Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good. The only issue I had was that the water pressure was extremely low.
Stayed 2 nights in Nov 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

LEANN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Sonya, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to family.
Stayed 1 night in Sep 2023

8/10 Good

Kristi

Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Stayed 1 night in Aug 2023

6/10 Okay

Rob

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jul 2023

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Kylie

Stayed 1 night in Jun 2023
Response from Front Desk on 29 Jun 2023
Thank you so much for taking time out of your day to leave us a review. We were pleased to hear you enjoyed your stay with us. I am glad we were able to met your expectations. I have passed your kind words along with the Front Desk staff as well as our breakfast team. We appreciate your review and we hope you can come stay with us again in the future!Hotel Management

10/10 Excellent

Hope

Stayed 1 night in May 2023

6/10 Okay

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
New but overpriced, especially considering the road noise. It’s also RIGHT NEXT to the siren….which was loud enough I had to pause a phone conversation at 6pm for it. There’s no place to go in case of tornado, but you certainly wouldn’t die in your sleep!
Stayed 3 nights in May 2023

2/10 Terrible

Beyan

Disliked: Cleanliness, staff & service
Check the sheeets before u use ur room n be careful cz they wouldn’t refund u if u don’t use room
Stayed 2 nights in May 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Mar 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2023

4/10 Poor

Shila

Stayed 3 nights in Feb 2023

10/10 Excellent

Cheryl

Stayed 1 night in Feb 2023

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean. The breakfast was very good (not greasy!), and it was quiet.

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

ANGELA, willmar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Oct 2022

4/10 Poor

David

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They have two ice machines, neither one worked. The front staff wasn't friendly. The breakfast a couple of times had carboard turkey sausage and burnt eggs. They are building a new hotel next door so if you are on that side you look at a building and noise no view. Not worth the price they charge
Stayed 10 nights in Sep 2022

10/10 Excellent

Shirley

Stayed 1 night in Sep 2022

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool breakfast was excellent many choices
Stayed 2 nights in Sep 2022

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service
Nice hotel for the area
Stayed 1 night in Aug 2022

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Dean

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Under construction
Stayed 1 night in Jul 2022

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2022

10/10 Excellent

Paulette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jun 2022

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Error fix
Great stay. Gail (at hotel)was very helpful when it was discovered that somehow i was booked for 2 rooms when I really only needed one.
Stayed 1 night in Jun 2022

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the front desk staff was very friendly. I liked that the room had Dove soap and hair products instead of the typical off brand normally seen in a lot of hotels. The breakfast was not good at all.
Stayed 1 night in May 2022

10/10 Excellent

Tina

Stayed 2 nights in May 2022

10/10 Excellent

Dawson

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and everything was clean
Stayed 1 night in May 2022

10/10 Excellent

Sherwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property.
Stayed 4 nights in Apr 2022

8/10 Good

Rachelle

Stayed 1 night in Nov 2021

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean and thoughtfully laid out with hooks and places for suitcases. Staff was wonderful Only change I’d make is a cleaner pool deck. Lots of “stuff” lying in the concrete pool decking. Quiet. Nice place to stay
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were great, the dog in the room next to mine that barked all night and morning was unpleasant
Stayed 1 night in Mar 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and quiet. Pool and breakfast were great. Friendly staff. This hotel is a little gem in the middle of nowhere. My only complaint is that I called the hotel directly to book, was quickly put on hold and forgotten, no one ever came back on the phone. I wound up booking on Expedia online easily for less $$$, so that worked in my favor.
Stayed 1 night in Mar 2022

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
coffee machine in room did not work !!
Stayed 1 night in Mar 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Sue Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Stayed 1 night in Nov 2021

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in Nov 2021

6/10 Okay

Stacy

Travelled with family
Disliked: Staff & service
Find another hotel
Hotel location was convenient, but the staff was very rude. The rooms smelled of mildew and the hot tub was broken. I would not stay here again.
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Bathroom was dirty. Elevator ding is too loud and can be heard in all guest rooms. Asked for room away from highway truck noise and front desk lady said all rooms were quiet and did not honor my request. Parking lot is dark and most lights are burnt out. Side door would not open with key card. Front desk lady signed me up for rewards program without asking my permission.
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a meeting room which was perfect for our spontaneous family reunion.
Stayed 1 night in Aug 2021