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Reviews of Shearwater Resort

3.5 out of 5
Shearwater Resort
17- 23 Shearwater Boulevard, Shearwater, TAS

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 49 reviews" "
Rating 8 - Good. 23 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 5 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Simon

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is kept so clean & tidy Excellent facilities. Friendly staff. Great meal Had a great time. See you again soon
Stayed 4 nights in Sep 2023

8/10 Good

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall the property needs a refurb, especially the cafeteria style dining area - unwelcoming and cold - still stuck in the 60's
Stayed 3 nights in Jul 2023

6/10 Okay

Belinda

Liked: Cleanliness, staff & service
The soundproofing between floors was really bad. We heard everything from upstairs.
Stayed 3 nights in Jul 2023
Response from Lauren on 24 Jul 2023
Thank you for your feedback Belinda.We encourage you to request an upstairs unit when next you book, these can be quieter, especially during school holidaysWe look forward to welcoming you back to the Resort.

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fabulous family-friendly place. Plenty of things to do. Great place to unwind and relax
Stayed 3 nights in Jan 2023

8/10 Good

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place to stay although a little outdated. Would definitely stay again
Stayed 3 nights in Jan 2023

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our getaway
room was clean and tidy ,the bed was a bit hard but ok , the room lacked air conditioning nice views of the golf course and sea in the distance , nice free bbq area and pool we enjoyed our stay
Stayed 4 nights in Dec 2022

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the pool, spa and sauna, views from room and balcony, games room and close to the beach.
Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views over the golf course. Sunrise very pretty. Heated swimming pool, spa, & sauna. Pizzas looked good but order before 4pm or not available. Meals from the adjoining resteraunt really good but again best to reserve a table even in the middle of winter. Good place to explore the area.
Stayed 3 nights in Jun 2021

8/10 Good

Aspasia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Chill and calm
While the rooms need an update, SHEARWATER Resort has all you need for a chill, calm and stressless stay.
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed all the facilities at the resort. The pool area was lovely and clean. The 2 sized tennis courts were also fun to use. The early closing time of reception (5pm) and any bookings was unexpected. However the late check in arrangements were well set up.
Stayed 3 nights in Oct 2020
Response from Lauren on 9 Nov 2020
Thank you so much for your feedback

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay at Shearwater Resort
Accommodation is ideal for a family getaway with an indoor pool, tennis court and within walking distance to the beach and supermarket. Across the road is a nice fish n chip.
Stayed 6 nights in Dec 2019
Response from Lauren on 12 Jan 2020
Thank you for your feedback

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

sandie, blackmans Bay Tas

Liked: Cleanliness, staff & service, room comfort
Comfortable and clean and meals very good.
Was fine no complaints. Central location not too far from beach.
Stayed 2 nights in Aug 2018

4/10 Poor

Relles, Mandurah WA

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Unfortunately we were incredibly disappointed with this resort. The room was in desperate need of renovations, with cupboard doors hanging off, mouldy grout in the bathroom and old, stained furniture. The beds were reasonably comfortable but considering it was sold to us as a 2 bedroom room for 6 people, you would think we would have had enough furniture to all sit at the same time. The staff were unhelpful at best and in one case, just plain rude. Perhaps in need of training in HOSPITALITY. Although we were led to believe that there were 2 pools, we discovered after checking in that we were only able to access one of them, although the people staying in the other block could use both (not sure why) This place was overpriced and a bit depressing. Disappointing end to a wonderful Tasmanian holiday.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort had lots of activities for our three children to enjoy - especially the pool/spa area. I found the resort very child friendly and the restaurant served great meals.
Stayed 6 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
rooms very very stuffy - need ceiling fans as air doesn't circulate
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a relaxing holiday.
Everything you need for an enjoyable stay. Bathroom needs upgrading, but was clean. Comfy bed. Great price.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of golf course
Good location. Nice meal at bistro. Cool dragster bikes available for free! Room OK. Toilet ran constantly and sheets "bally" but otherwise good. Whole complex looks a little tired and needs a refurb. Most of staff friendly and helpful. Kitchen staff very helpful with function we had there! Recommended.
Stayed 2 nights in Oct 2017

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The best place in Tasmania to stay with the kids. Everything you need is close by and beach is amazing.
Stayed 2 nights in Oct 2017

10/10 Excellent

Fer, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious
We thoroughly enjoyed our two day stay. First night in 2 bedroom apartment we had 6 adults and a baby. Cot was arranged and high chair also offered which was handy. The room with a single bunk and a single bed had so much floor space we could have fitted another rollaway bed and not used the sofa bed at all (in retrospect). Great to have the facilities of the bistro and pools so close and lovely having windows and outdoor space looking over the golf course. Not as private or safe for toddler as a balcony (we were downstairs) but much more roomy.. The one negative would be that the walls between the units are not sound proof. From our bedrooms we could pretty much hear every word of the people in the adjoining apartment.. fortunately they didn't stay up too much later and we had an end apartment so only an issue on one side.
Stayed 2 nights in Sep 2017

8/10 Good

jeremy, melbourne

Liked: Cleanliness, staff & service, room comfort
Spacious rooms
We liked the space. Room for our children to play inside our on the grass out front. Good value apartment

4/10 Poor

Harold

Disliked: Cleanliness, property conditions & facilities, room comfort
Could be good, but tired
Some parts of the resort are VERY tired. Other parts eg GYM are bot available

6/10 Okay

Wendy, Tasmania

Comfortable but needs upgrading!
Four adults in a 2 bedroom apartment. Balcony overlooking golf course was great. No air-conditioning so had to go to reception for a fan. When the one & half toilet rolls ran out we asked for more but were told we would have to buy them. Room information book needs updating as we went to use the pool but times on the pool gate are different to the book which is what most guests would read first. Overall good stay but these few incidents marred our stay slightly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all facilities
Nice and relaxing love the swimming pool would have preferred to stay on lower level next time maybe .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to the beach
Great place to stay, well equipped apartments. Some renovations happening so were not able to access the pool in the part of the resort we were staying in however we were notified of this prior to arrival. Supermarkets close by and food in the restaurant was great

4/10 Poor

Anne Maree, Launceston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not Really a "Resort"
Website states the "resort" overlooks a golf course, we were overlooking a supermarket car park which was really disappointing. There are 2 indoor pools onsite and one was closed for repairs (since October apparently). This meant the other pool was overcrowded which was also disappointing.

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
A terrific spot to stay, and a comfortable and family-friendly resort.

8/10 Good

fiona, launceston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
We had a lovely time, room was great, there were more beds than expected, so handy having our own kitchen especially with children, I think we used the pool facility at least 1-2 times per day, close to shops & beaches

4/10 Poor

April, S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Dirty, outdated room. No air conditioning. As soon as we opened the door to the apartment all we could smell was stale alcohol. Rang reception to advise & we were told someone would come with a plug in air freshener - but it would take 3 hours as no one from maintenance was available! What pathetic service - any other hotel would send someone from reception! The room wasn't cleaned properly, there was layers of grease & dust all over the appliances. The TOILET was still dirty. The towels were so old a couple had holes in them & they were so rough! The balcony was unusable due to water leaking down from the balcony above us - you could see in the structural beams that they were starting to rot away from water leakage. Reception not available after 5pm, pretty disappointing when you have problems and need to get in touch with them. Definitely not worth the money, it may have some facilities similar to a proper resort but the state of the room & indifferent attitude of staff are massive turn offs. Just a run down hotel really.

8/10 Good

Graeme, Burnie Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting in lovely little village
great relaxing time in a relaxing setting - just the time and space we needed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice overall

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Extremely friendly staff- we were well looked after

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room for children with lots of space

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disappointed for the price!
For $190 per night, wasn't impressed with the room - ground level facing the car park and a fence. A lot of empty rooms facing the golf course with balconies, could have placed us in one of them. Disappointed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced & handy to beach
Overall enjoyed the stay. Rooms need updated but comfortable & clean. Reception needs to be proactive around meals...if bistro is busy there is little else close by.

10/10 Excellent

mel, geelong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities
All you need on site, pools, activities and entertainment, very peaceful, very enjoyable experience, would go back again

10/10 Excellent

Karen, Sandy Bay

Liked: Cleanliness, staff & service, room comfort
Shearwater resort simply stunning
Very pleasant receptionists. Very well kept grounds and golf course. Excellent Spa Sauna and swimming pools. Very well equipped apartments. Wonderful venue from which to explore the magnificent North West Coast and visit some fantastic wineries
Response from General Manager on 23 Aug 2016
Thank you for your comment Karen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
The cleanest apartment we have ever stayed in. Excellent value. They were well organised for our after hours check in (and it all went smoothly). Meals at the resort are varied, tasty and well presented. Walk across the road to shops. Ideally peaceful and only 20mins from Devonport. Worth the trip here and we would certainly stay here again.
Response from Lauren on 23 Aug 2016
Thank you for your feed back. We look forward to welcoming you to the resort in the future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent view of the golf course.
Had a great stay close to golf corse, ,shops eateries hotel for nice meals, of course the beaches.
Response from Lauren on 23 Aug 2016
Thank you for your feed back.

8/10 Good

B&S, T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment at Shearwater Resort was a nice stay.
Suggestions for improvement: Wall Clock, Free Wi-Fi, More Toilet Paper & Room/Towel/Bed linen Cleaning service twice a week. Kid safe sliding doors.
Response from Lauren on 23 Aug 2016
Thank you for your detailed feedback. We will be looking in to your suggestions

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing break away
Had to view 3 rooms before we found a suitable room. Was walked in on by housekeeping whilst in the shower. pillows were like rocks, no frying pan and had to wash all drinking glasses as there were dirty. Disappointing dinner in their restaurant steak was over cooked and port cutlet was under cooked, and they stop cooking meals 8.00pm

8/10 Good

tania, victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
home away from home
The kids enjoyed the warm flooring in the Unit. The TV in there room, also the warm indoor pool! The bike riding and the tennis was enjoyable by all!
Response from Lauren on 23 Aug 2016
Thank you for your feedback