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"Really enjoyed my stay at Grand Kempinski. Location is convenient yet quiet. Several restaurants, a shopping mall and a subway station are all in walking distance. Staff were professional and friendly. Bellboys were very helpful. Our room has a nice view of the Bund. The only minor thing is that although the bathroom is decently-sized, I couldn't find a good spot for my toiletries. A design flaw I guess. Overall I highly recommend this hotel and would stay here again next time I come to Shanghai."

"easy to go any places"

"Laundry room is clean and in great condition."

"I love that they gave out warm walnut chocolate chip cookies at check in. Also they’re very accommodating and quite respectful. I thoroughly enjoyed my time."

"Excellent "

"We stayed in the hotel for 5 days. We enjoyed every bit of what it offered. It’s so fancy, clean, and well organized. We felt warmly welcomed and relaxed. And awesome vibes too. Love it😃"

"Pleasant stay. Love it."

"Perfect"

"The room was modern and very pretty. Location was great, it’s right next to the tallest building in Shanghai and very close to the metro stop. Yet, the walls were too thin so we can hear other people talking. Their checkin process was disorganized, we literally have to check with the front desk each time, and they did not text/call us. "