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Reviews of Himalayas Hotel Shanghai

5 out of 5
Himalayas Hotel Shanghai
1108 Meihua Road, Shanghai, Shanghai

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 345 reviews" "
Rating 8 - Good. 117 out of 345 reviews" "
Rating 6 - Okay. 30 out of 345 reviews" "
Rating 4 - Poor. 14 out of 345 reviews" "
Rating 2 - Terrible. 6 out of 345 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
If you are attending any tradeshow at the tradeshow Centre across from the Himalayas, this hotel is ideal. Not only are the staff friendly and welcoming, the service is good, the food is good and the rooms are nice and clean. If you don’t speak Mandarin the staff are accommodating and friendly and will find a member of the staff to communicate with you in a friendly manner. I was never frustrated or left without anything. Going to the tradeshow only minutes away was extremely useful as casual meetings could be organized and were quite pleasant in the lobby area seating area by the bar.
Stayed 6 nights in Oct 2023

8/10 Good

Stanley, Singapore

Stayed 3 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need to be close to the exhibition center, book this hotel. I only book this hotel as it was in walking distance from Maglev station (cca 15minutes). Hotel is nice, but far away from the city center.

2/10 Terrible

Ricardo

Stayed 3 nights in Sep 2023

10/10 Excellent

Ming

Stayed 4 nights in Jul 2023

8/10 Good

Andor

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Kit, SFO

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

SA

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Apr 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness
Check in was quiet but underwhelming for a high STAR hotel chain. No one seemed to care we were there. Ideal location for that side of Shanghai.
Stayed 2 nights in Oct 2021

10/10 Excellent

Valentina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020

8/10 Good

Steve

Stayed 1 night in Sep 2020

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Michael, Charleston, SC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jumeirah Himalayas is my go-to hotel when I stay in Shanghai. The service is top-notch, the rooms are spacious and clean. The food choices and buffets are excellent. Located next to line 7 on the Shanghai Metro (subway), getting around the city couldn't be easier from this location. I would *highly* recommend the Jumeirah Himalayas if you are staying in Shanghai for business or pleasure.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

WEILUN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unclean room
Bathroom doesn't look like it's been cleaned, especially the sink. There are ashes on the floor too. Hard to imagine this is a 5-stars hotel!
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Mainly check in was rough. I waited for about 15 minutes to check in, then there was no assistance with bags. So I took my two large luggage’s and 2 kids up to the room by myself.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Comfortable and convenient (right next to the train station, mall, and convention center). Hotel staff speak English. The quality of food for breakfast could be improved.
Stayed 6 nights in Nov 2019

10/10 Excellent

Rossali, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, they upgraded us to the suite, it was beautiful.The breakfast is amazing.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Nov 2019

8/10 Good

jensheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
I have request to have a statement re-issue with my company info. Please help to send that new statement to make your service perfect. Jason
Stayed 1 night in Oct 2019
Response from Hotel Management on 1 Nov 2019
Dear Guest, Thank you for choosing our hotel for your recent stay in Shanghai and we hope you had pleasant stay with us. Kindly send us an e-mail regarding your booking details so we can get in touch with you directly. Kind Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Table pads not changed
It's great staying here. However, if they can change the table pads during the breakfast hours, it would be perfect.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Mall and metro station. No privacy in bathroom with only glass. Had to call for ice each time.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfectly located next to the exhibition centre . The hotel is clean and service is very good . Only problem is the WiFi is very poor . It was very difficult sending and receiving emails etc. I was forced to use my Uk network which cost me
Stayed 5 nights in Sep 2019

10/10 Excellent

DONGINGIYEON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Room comfort
Dated
A 5 star hotel that is trying to keep standards but looks to be short on business and thus struggling a bit. Good staff but lacking a bit in people skills.
Stayed 4 nights in Sep 2019

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a pleasant stay with the hotel. The room is big and well designed. In particular, the front desk staffs there have been very friendly. I lost my phone on the taxi on my way to the hotel and a number of staffs have made extra effort in helping me to find the phone. In particular, I would like to thank Royal Zhao, Carey Li and Lucas. I definitely will stay with the hotel again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Singapore

Business traveller, Travelled with partner
Disliked: Amenities
bed is sunken bad and cabinets doors are in bad working condition
Stayed 4 nights in Aug 2019

8/10 Good

MJ, Texas, US

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for 4 people (2 adults and 2 kids), then I got to the hotel and they told me breakfast is included for 2 adults and you have to pay for your 2 kids. What is that??? its better to either not give anything (Many other hotels include free breakfast) or give it to the 4 of us. I did not like that. Other than that location is a PLUS
Stayed 2 nights in Jul 2019

2/10 Terrible

Sofie

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I was checked in a non-smoking room with very strong cigarette odor. It took more than 30 minutes for the hotel staff to agree to change a room for me.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. Best out of the 1000+ hotels I've ever stayed in.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was told room will be an hour waited in lounge for almost 2 was told not ready yet so went out for an hour couldn’t believe it when we returned and they said oh it’s not ready yet !! Please tell the truth it’s better. Club lounge advertised until 2300 but it’s only 2230 again just advertised correctly,
Stayed 2 nights in Jul 2019

10/10 Excellent

VISHAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Awesome Hotel
Amazing Property and Front Desk Guy Ronald gave us a Upgrade on very reasonable Price really awesome room and very good Breakfast as well , I will definitely stay again in this Hotel and will recommend to others as well .
Stayed 1 night in Jul 2019

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Genaro Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

4/10 Poor

Steven

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This isn't the Jumeirah group I know with personal friendly service. It's become more like a Hilton! First of all my credit card worked on some devices and not on others so long wait at checkout discussing with my bank and their bank and ultimately ended up paying cash, even though nothing was wrong with my credit card. Although I tried to explain to the manager that I had a Dubai credit card and this problem may occur in the future so they should fix it, the problem was not solved. Anyway the hotel build quality is so so. Only advantage is connectivity to the exhibition centre and proximity to Pudong Airport.
Stayed 1 night in May 2019

2/10 Terrible

MB

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is NOT a 5 star hotel. At best 4 stars and at times 3.5. Staff are polite but not friendly and not helpful. The hotel doesn’t offer money exchange which is a major inconvenience. You have to go to the bank across the road which opens at 9 but it’s busy so it takes around 45 mins to 1 hour for money exchange. The rooms are not cleaned correctly. You can see dust snd dirt specially around the corners. The bedding was changed however the new bed had orange stains on it. It was a very hot day and we wanted to close the blinds but the blinds don’t work. The curtains does but doesn’t stop the sun beaming through. The mini bar was almost empty. Had 2 cokes and thats all. You get 3 coffee puds which 1 is decaf. We rang to ask for more and was told we had our share for the day and when cleaner come and clean the next day we get our next day share and then she hung up the phone.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No big mirror in the room. Overall is good. Free mini bar and great location.
Stayed 1 night in May 2019

8/10 Good

MAN YIN LEO

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Hotel for the exhibition.
Excellent location for the exhibition centre. Obviously the manpower of concierge is not sufficient and they are not so well-experienced in handling massive enquiry and providing solution.
Stayed 1 night in May 2019

8/10 Good

Angel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

MADEVEN

Liked: Staff & service
Stayed 5 nights in Apr 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tube station is next to the hotel. Easy access to city centre.
Stayed 1 night in Apr 2019
Response from Vivian Xu on 16 May 2019
Thank you for sharing your experience for your recent visit with us at Jumeirah Himalayas Hotel Shanghai. We are a very short walk to the metro station which offers a multitude of links across the city and the Pudong International airport. We strive to give the best customer service on a day basis, and we do hope to welcome you back to Jumeirah Himalayas Hotel in the near future

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the show ground and near to metro station.
Stayed 12 nights in Mar 2019
Response from Vivian Xu on 21 Apr 2019
Many thanks for taking time to share your review of your recent stay at Jumeirah Himalayas Hotel. We are surely blessed with the convenient location, with the walking distance to the metro station as well as the shopping mall and we do hope you had a great time staying with us.

8/10 Good

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Service great, fittings a bit tired.
The hotel is getting a little tired but they are refurbishing. Aircon not very good. BBC World News available. Service excellent.
Stayed 2 nights in Apr 2019
Response from Vivian Xu on 21 Apr 2019
We have closely read your comments and we do apologize for the inconvenience you encountered regarding your stay particularly with room comfort with respect to air-conditioning system. We have noted with great concern your comments and we have immediately followed it up with our Engineering team to ensure prompt optimization and consistent review of our products and services and avoid any disappointments.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, good staff, good gymnasium, moderately good location. Cant drop the room temprature below 23.4c
Stayed 3 nights in Feb 2019
Response from Vivian Xu on 29 Apr 2019
We have closely read your survey ratings and comments and we sincerely apologize for the inconvenience you encountered regarding your stay particularly with room comfort with respect to air-conditioning system. We have noted with great concern your comments and we have immediately followed it up with our Engineering team to ensure prompt optimization and consistent review of our products and services and avoid any disappointments.