Interior

Reviews of Dong Hu Garden

3.5 out of 5
Dong Hu Garden
DONGHU ROAD, XUHUI, SHANGHAI,70, SHANGHAI, PVG

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 77 reviews" "
Rating 8 - Good. 37 out of 77 reviews" "
Rating 6 - Okay. 8 out of 77 reviews" "
Rating 4 - Poor. 3 out of 77 reviews" "
Rating 2 - Terrible. 1 out of 77 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
had potential
Could have been a great old style hotel. But not maintained very well. Carpet in the room was horribly stained. Traveling with a colleague and their room carpet was only slightly better. The entire hotel smelled musty everywhere. A/C cooled the room, but did not remove moisture. Shower needed grout cleaning, badly. I was hoping for much better.

10/10 Excellent

Bernard, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Shanghai's French Concession
Set in gardens in the French Concession, rare in Shanghai, this beautiful old hotel is close to many Western-style restaurants and bars but within walking distance of Chinese alternatives and two Metro stations. Air-conditioned taxis can easily be obtained at the gate which can take you anywhere else. Excellent service and comfortable rooms in a 1920s - 30s setting, it has far more character than most hotels in the city.

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a strong sense of history
We enjoyed staying here very much. The location is good with numerous restaurants nearby. The "old" part of the hotel (there is a modern block across the road) is a delightful building, the rooms are traditionally furnished and very confortable, and the staff were immensely helpful. The swimming pool in the new block is a great facility too. There is not much in the way of a bar but otherwise we were very happy with everything.

4/10 Poor

Guest, Shanghai

Disliked: Staff & service
One night at donghu
Dear, I booked the hotel for my business partners who arrived in shanghai very late. We came to the hotel but it was very bad behavior from the reception lady. And didnt even show us to the room so we had to look for it. There was no wifi nor the breakfast included in the room as it showed on your website. Very nice decoration as we all agreed but we had to change our hotel the day after

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Nice large room and pleasant stay all round. Great location.

6/10 Okay

Michael, Auckland, New Zealand

Liked: Cleanliness, room comfort
Good location in the old French Concession
Comfortable historic hotel with reasonable rooms and good standard of cleanliness.

8/10 Good

John, Sarasota,FL

Liked: Cleanliness, property conditions & facilities, room comfort
Nice looking old historic hotel.
Hotel has no functioning bar. Location is good .Staff are reserved, not very outgoing and warm.Otherwise the hotel is attractive.

6/10 Okay

Krysyna

Liked: Staff & service
Hyatt bar, Bund
Location was fantastic, people friendly, great coffee shop across the rd and resturants.

10/10 Excellent

Ron

Liked: Cleanliness, property conditions & facilities, room comfort
roomy old-fashioned hotel
Everything very nice except they purposely arranged a crony taxi driver that took the long route to the airport

6/10 Okay

Laura

Liked: Property conditions & facilities
Disliked: Room comfort
Hotel location was great. Staff was very helpful and knew English. Problem was it was 80 degrees outside and they won't put on the air conditioning. AC use in April is a no-no. The windows opened only about 10 inches. The bed mattress was very firm. That was okay with me but my daughter thought the mattress was very uncomfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Deanne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
A beautiful hotel filled with lots of period character. My only complaint was that the bed was too hard.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location!!
Very nice Hotel, good location, occidental friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Donghu Garden Hotel Shanghai
Marvellous large balcony room, with double glazing. Well situated in French Concession with variety of eating places available in neigbourhood and euwrpoean breakfast available cheaply across road. Only difficulty was willingness or ability of staff to assist in booking tours around/outside Shangahi. No obvious tourist brochures - achieved this by going to Howard Johnson close by and being assisted by concierge

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
not a bad hotel at all , nice old building , massive room

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Friendly Staff and Well Priced.
Staff went beyond expectations to make my stay very comfortable & enjoyable. I would highly recommend this hotel for its location, friendly staff and price.

10/10 Excellent

Hamish, Dorset, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Old Colonial Charm
We stayed here for 5 nights and couldn't have been happier with our choice. It was one of the least expensive of the 4 star and above standard in the French Concession and one of the rare ones that included free internet (ethernet cable provided). The location is excellent with all restaurants bars and shops on the doorstep. The staff are helpful when asked but don't harrass and hover around like in some others I've been to recently. We stayed in the old part of the hotel which I would recommend if possible as the rooms are beautiful (by shanghai standards). The rooms are quite small but have a lot of storage.

8/10 Good

K, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Donghu Hotel in Shanghai
Great value for money in nice & convenient location in the french concession.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay at the Donghu Hotel
We stayed in a deluxe room in building # 1. Lovely large room with 2 double beds. Great value for money. Good mini fridge and easy to order ice. Great service from hotel and incredibly helpful staff in relation to taxis and transport. Would recommend fabulous cafe across the road, Wagas, for breakfast. The hotel breakfast buffet is average. Convenient HSBC ATM at end of the street. Hotel was in a great location for metro. Would highly recommend the Donghu Garden Hotel Shanghai. We travelled in March and it was cold - you need warm gloves and coat.

10/10 Excellent

Naomi, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel with interesting architecture.
The amenities in our room were amazing. Tea, coffee, coffee machine (never had that before) bathroom supplies were incredible. Our room was huge by hotel standards. We were in the "old/original" building which is very impressive. Reception staff can speak reasonable English and if we were using a taxi - wrote the destination in Mandarin for us as the taxi drivers don't speak English at all. Plenty of places to eat within walking distance. Highly recommend this hotel to anyone.

8/10 Good

Bhanavi, Delhi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Things to do
Since this hotel is very conveniently located, one can do a lot around the vicinity... Shooping - you have small, cute, boutique shops where one can get everything possible, from clothes, to accessories, shoes, bags etc etc. Even the malls with big brands are all walking distance. Food - you get everything possible within 5 mins walking distance. Sichuan citizen, coffee beans, local street food etc etc. Leisure - One can indulge in the massages, spas etc, which are hop, skip n jump away from the hotel.

10/10 Excellent

BRIAN, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to return
Well, what can I say. It is not often that I am 100% satisfied with every aspect of my stay. From the brilliant spa building to the resolve of a gated villa to the great service and breakfast. I love that place...!

10/10 Excellent

Margaret & Sven, Santa Barbara, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shanghai Surprise- excelent location & price
We chose the Donghu Hotel for its location and price - which was perfect. Not only are there wonderful places to eat breakfast, lunch and dinner on the same block but it is a great staring point for walking around town. We were in building number one, it has a circle driveway and front garden(they have several buildings). The 4th floor room was very large with high ceilings, bright and sunny. The in-room safe was large enough for our 15" laptops. The only negative thing was the bathroom was outdated.It was clean and roomy but outdated.The staff was very friendly and helpful. We would definitely recommend this hotel to our friends. p.s.The photos don't do the place justice.

8/10 Good

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Donghu, Shanghai - French Concession
Very good location, as most of our business was in French Concession area. Also much quieter than around People's Square and Bund areas. Building One (where we were staying) was very good - old style. Swimming Pool in Building 7 clean but changing rooms a bit shabby. Swimming cap required, which, eventually they lent me free of charge as I didn't have any money on me.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
They gave us a very small room with the window facing to a wall. Our booking was for a superior room. When we asked for a different room they asked us for "more money". After a very serious talk they moved us to a different room 30 minutes later. A very bad and unexpected experience for a luxury hotel after 15 hours in a plane. Also the maitre do not allow us to get our breakfast one day ( not even a cup of coffe) at 9:50 am "to late Sir" (breakfast time is announced from 6:30 am until 10:00 am)

10/10 Excellent

Moneer, Berkeley, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, decent price, and great location...would return the next time I'm in Shanghai
Donghu Hotel is a beautiful set of buildings in the center of the French Concession, which I found to be a great area for tourists and expats a like. I really liked the neighborhood, and I found many food options near by as well as two subway stops with access to four lines...even the Bund and and City God Temple were just a short bus ride away. My only, slight complaint was that the bathroom had a little dingy feel, and I found the mattress to be a bit firmer than what I expected (being Asian myself, I definitely expect firm mattresses in south and east Asian). Let me stress that these were very minor issues, though, and did not ruin my stay in the slightest. I would definitely return the next time I'm in Shanghai.

8/10 Good

Al, NJ

Disliked: Staff & service
great location
hotel is dated and carpets are old and worn,but it was clean and in a great location. I'd stay there again.

10/10 Excellent

John, Poznan, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good place to stay
It was everything we could want. The room was large and well equipped, comfortable and quiet. The hotel was clean and spacious. Business services very good. Reception v. effecient and helpful. Breakfast was expensive but very extensive with many varieties of western and eastern dishes.

10/10 Excellent

Chad, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great neighborhood, great service
This place is a little older, but the rooms are huge and very comfortable. Not to mention the price is right.

10/10 Excellent

David, Indianapolis, In

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely return
The only complaint I have is the unusually hard mattress. However, I suspect this issue is more a matter of cultural than quality. I suspect that Chinese mattresses are not as soft as Westerner's are used to. I solve it by doubling over my duvet-covered quilt and sleeping on half while using the other half as a cover. If I were to visit again, I would ask for an extra duvet/quilt cover to sleep on. My solution worked satisfactorily and was entirely overcome by all the other assets of this hotel. The location is fantastic. The room comfortable and bathroom up-to-date. Very convenient to two subway stops. The staff was very accommodating. Taxi divers had no trouble finding it. The neighborhood was pleasant and fun to walk around. For me, the restaurants in the hotel were a bit expensive, but there are several places close by to get something inexpensive for breakfast and we found a very reasonably priced and excellant Chinese restaurant nearby for dinner (oddly named "Grape".) We liked it so much we went there three times in 10 days. If I found myself in Shanghai again, I would definely return... but would ask for more padding on my bed.

8/10 Good

Armando, Zurich

Liked: Staff & service
Disliked: Cleanliness, room comfort
The location makes up for everything
First we got a very bad room. Too small, not clean and with the worst of beds. Only after complaining we got a much better one. The location is great, only a few minutes from a subway station in the middle of the french concession neighborhood. The food at the restaurant was terrible. The staff was nice but they do not understand the meaning of the "do not disturb" sign...

8/10 Good

Patricia, Berkeley, CA

Disliked: Cleanliness, property conditions & facilities, room comfort
Unbeatable rate and great location
This is an older but charming hotel with large rooms and bathrooms. However, I didn't find the rooms to be very clean. Perhaps the vacuums don't work very well as the floors always seemed to have lint and other random dustballs laying around. The staff at check-in did not seem knowledgeable about the area so we discovered most things on our own. There are wonderful restaurants, shops, massage and parks in the area.

10/10 Excellent

Brauna, Portland Or

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location best hotel in Kowloon
The hotel was perfect. The location was outstanding. You are within 3 blks of the Temple market and a great neighborhood for restaurants. No need to eat in the hotel with so much to pick from. We felt we won the lottery.... Starbucks and a foot massage parlor next door to the hotel. Best ever, definitely stay again.

8/10 Good

Ima, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Hotel at Great Histrical Location.
We had 4 nights deluxe room at 3rd floor, histrical old main bldg. Only 5-6 min walk from subway station. There are many cozy shop, restaurant and coffee places at nearby. Only 10 min walk for old French concession area. Hotel service is great. Room cleanliness is almost perfect. There's only one exception. Probably Windows opened during room cleaning, so we found small mosquito almost every nights. Of course there is mosquito-repellent incense in the room.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs A Lot of Improvements!!!!
After I checked in and saw my room, I asked to see a room in the newer building. Decided to stay in the initial dirty carpet, cracked walled, old, very small room. The bathroom was very nice. On my second day I was sitting in the chair and felt water drip on my arm. The ceiling began to leak and I asked to be moved to another room at 11:45 pm. No problem. I was moved to a much nicer larger cleaner room on another floor. This hotel has great potential but unfortunately is in need of repair. If I had gotten the second room first I might have a different opinion, but for now I would not reccommend this hotel. Great location for being away from the madness!

6/10 Okay

Jeremie, Balikpapan, Indonesia

Liked: Cleanliness
good location, breakfast ok, room could be renovated but ok for money
The hotel - old part, not the new one - is well located in the french quarter. Staff was nice, some more english would be appreciated, room deluxe was ok, quiet but would need some renovation, especially the shower. Gym was disapointing, even if there is a large swimming pool, there are no cardio equipment which was for us a real disapointment. Overall good value for money if you look for an hotel withou a gym.

10/10 Excellent

Leah, Cambridge, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
A wonderful hotel, beautifully appointed and charming. The location is excellent, close enough to the center but not too close.It is on the edge of the French Concession, and easily accessible to everything. It has several buildings. I stayed in Building 1, the original, odler building and loved it. The staff is very nice and helpful and the rooms are gorgeous without being pretentious. A real home while in Shanghai

10/10 Excellent

Candace, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice retreat from busy Shanghai , see "positives and negatives."
I really was happy with the Donghu overall and would stay again but I have only a few complaints that frankly I could have taken care of myself but was already overwhelmed w/ the immensity of Shanghai. Positives: Neighborhood is in the French Consession, can walk to boutique shopping, cafes Hotel atmosphere. Responsiveness and friendliness of 95% of staff...I think the breakfast staff were cranky and unaware of diners needs. Breakfast just OK for $9 USD. Room furniture was snazzy. Front desk always helped w/ helping translate into Chinese for our cab drivers. Door men, very nice, not snotty. Pool-EXTREMELY AND I MEAN EXTREMELY CLEAN (see shortcomings on the pool). Shortcomings: The hotel was huge in terms of being spread out (some was across the street). They need a way to orientate the guest to where everything is. We would have eaten at the other restaurants if we knew where they were! They provide this CD and hotel info but no map! No map anywhere as far as I could tell. Swimming pool is a lap pool and you must buy a 5$ swim cap....the "guard" is like a policeman. You swim here, you do not splash around with your friend talking. Too uptight to relax. Metro is a 15 min walk. Housekeeping a little lax, never vaccumed at all. Of all the beautiful views we could have had they twice gave us a cruddy view and they were not full. A/C was not working well in 1503. I could have corrected some of this stuff myself but was too lazy and sometimes intimidated by the language barrier but I am sure they would have tried to make me happy is I had tried. I would absolutely go back, anyone want to buy 2 swim caps, only used once?

10/10 Excellent

Daniel, Chicago. IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Donghu...a hidden gem
I have stayed at this hotel numerous times, it is a great Chinese experience, fantastic location near shopping & restaurants and is located close to two Metro stations on line 1. Beautiful property, gardens, etc. The only negative is the gym, no treadmills, but does have a nice pool.

8/10 Good

Talia, Melb, Aus

Liked: Property conditions & facilities, room comfort
Charming old-world hotel, request Building No.1
The building and location is really what makes this hotel. The foyer and layout of this old mansion provide a more intimate experience, than what you might get a large chain hotel. The old style wooden furniture the complements the building is really nice. Bathroom plumbing and facilities could perhaps benefit with an update. Down side being the occasional spooky feeling that accompanies old buildings like this. The service wasn't amazing but nice enough.

8/10 Good

N, US Citizen living in Shenzhen, Cn

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great French Concession Location
We reserved 2 suites and loved the ambience of the hotel and its location in the French Concession. Our suite needed new carpeting. It was very stained and needed to be stretched. Otherwise the room was perfect. The carpet in my son's suite was just fine. Rooms were large and views of the gardens breathtaking especially at night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God beliggenhed
Godt hotel til prisen. Nemt til metro, spisesteder og shopping. Pænt og rent. Prøvede ikke restauranten, men valgte at spise morgenmad på nærliggende cafe, det var ca halv pris. Kunne fint finde på at vælge Donghu Garden Hotel, hvis jeg igen skal til Shanghai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location,good service.
I stayed 2 nights at deluxe view room and had a good time. The staff was very kind and helpful.The location was great with nice restaurants ,bars,and massage shops,and you can reach the main street(nanjing road) in short time.I especially enjoyed classical mood of the area including hotel. (bathroom requires renovation,but it was clean having all you need)

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Un hôtel confortable et bien situé
Bon petit déjeuner, à la fois occidental et chinois. Chambres bien équipées (balance, pantoufles, brosse à dents, ...) et de bonne taille avec lit "king size". Raisonnablement calme dans le contexte chinois. Par contre la moquette mériterait d'être changée (chambre 11529) et surtout impossibilité d'accéder à Internet malgré le cable Ethernet présent (chanmbres 11529 et 11500).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

y.i, 日本

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
趣あるホテル
日本語がまったく通じないのには参りました。 歴史ある建物なのでそういった雰囲気の好きな方には良いかと思います。 ホテルの側に日本風居酒屋などもあり食事には困らないです。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Standard hotell
Jag tyckte att man fick vad man betalade för. Inget 5 sjärnigt direkt men helt ok standart. Överlag var jag nöjd.

8/10 Good

51956244, Karlstad

Liked: Cleanliness, staff & service
Utmärkt läge
Fantastisk läge på ett mystigt hotell. Nära till shopping, restauranger och andra sevärdheter. Lummig miljö med parker och känsla av det gamla "franska" Kina