The hotel provided pick-up from the airport which was very easy to arrange; I just called them up and their English speaking staff sorted it out.
When I got to the hotel I realised that the Expedia price was about 1/3 of their rack price - pretty impressive! The hotel was clean and the room was very modern, also really good location - I actually really liked Guilin City as well!!
We enjoyed a couple of days in Guilin, exploring the mountains and the city's Pedestrian Street for tourists. The city has beautiful vistas and knows well how to show them off to its visitors. Many tours, and souvenirs, and shopping opportunities are offered to guests. Some of those things are overpriced, but if you go in knowing that Guilin is a tourist town, you should be able to pick carefully and enjoy a wonderful visit in spectacular nature-wise part of the world.
Best budget hotel for westerners.
Nice rooms - comfortable
Lots of staff, good internet.
Kinda cold pool.
Guilin is kinda tricky with all the scams for tourists.
- Dont get a taxi at the door, walk to the main road and get a taxi and have them use the meter instead of riding my a predetermined price.
Not too many good restaurants close by.
Just recently spent 4 days/3 nights at this property. It was my third trip to Guilin in 3 years, but my first stay here. My travel plans had changed do to domestic flight issues, and I needed to change my reservation at the last minute. With the great help of Expedia, and Mr Liu at the front desk everything was taken care of. This was peak Chinese New year time here, so rooms were at a premium.
My only major complaint was, we attempted to order room service without success. I called the number multiple times with no answer. Finally a male answered and advised they were too busy. The same thing happened the next day, despite being told by the restaurant manager, and assistant hotel manager it would not. There were no problems eating in their dining rooms. The staff was cordial and the food good.
The property is in a good location and an easy commute anywhere within the city. Taxi's are very reasonable and they easily find the hotel returning you.There is a great area to walk, exercise, and relax close to the property.There are two room towers, one(older) having a great view of the lake. The Grand Wing(new) appears nicer and with a high floor, you are still able to have good views.That is what we chose and were very happy.The front desk staff were friendly, and always helpful.The housekeepers were readily available and did an adequate job.
Despite showing it's age a little, it is well maintained.
Overall it was a very good hotel experience, and I look forward to my next visit.