Shah Alam Holidays from NZ$2,052

Noisy inside the building

I had a really wonderful time staying at the Orchid Hills Hotel in Kuala Lumpur, Malaysia. From the moment I arrived, I was extremely well looked after, and the level of care and attention from the staff really stood out. The area itself is fantastic—great location with plenty around, which made the whole experience even more enjoyable. The hotel was absolutely amazing, with clean, comfortable rooms and everything you need for a relaxing stay. I’m so happy with my experience here and genuinely very pleased with every aspect of my stay. A big thank you to the hotel for taking such great care of me—it really made a difference. Lonely Traveler Productions absolutely loves this hotel, and I would highly recommend it to anyone visiting Kuala Lumpur.

Overall a decent hotel, friendly staff, great location (for amenities) and pretty clean with spacious rooms. Right next to a main road so if you had a road side view, you may experience a lot of noise. Can’t be helped by the hotel but part of the issue was the window (not shutting all the way). Id stay again if washing was included and a change of room, I just couldn’t be bothered to ask for a change.

It was okay, if you don't mind the cleanliness of the room. Upon entering, I don't mind how small the room was because it's cozy. They had the water bottles, vanity set, shampoo, soap, shower gel, and slippers (if they're not from the last owners though). They also had the prayer mat for those who are Muslim. And whenever you need something, the staff will get it done right away. The downside is the cleanliness of the room, and the bath towels (which had either brown or grey stains, which prompt me to buy my own disposable towels). It doesn't seem like the room is well maintained as some areas are clearly painted over, or were chipped off. There were sticky/oily things stuck on the wall AND the head of the bed. There were mold and dust, the remotes had dirt on them and I honestly felt grossed out this whole time. Normally, I'm not a germaphobe but this place activated it.. I wish I could get a refund but it's too late now. One of the lights of the bed wasn't working either. This was honestly the time where I wish I got a room with windows because I really felt suffocated/congested in there. The only thing that saved my germaphobic panic was the air conditioner, but even then I don't wanna think about if they clean it as well. Unfortunately, I can only post 8 photos so I had to choose the worst of the worst. I hope that the staff will look into these and take extra measures on the cleanliness of their rooms. This would be my last choice if I were to travel back there again.

Rooms were comfortable and well-appointed. The Staff was never intrusive, and help was delivered promptly when called upon. A few issues need to be addressed, but overall a good experience.