Reception

Reviews of Virgen de los Reyes

4 out of 5
Virgen de los Reyes
Calle Luis Montoto, 129, Seville, Seville

Reviews

7.8

Good

Rating 10 - Excellent. 96 out of 292 reviews" "
Rating 8 - Good. 106 out of 292 reviews" "
Rating 6 - Okay. 55 out of 292 reviews" "
Rating 4 - Poor. 22 out of 292 reviews" "
Rating 2 - Terrible. 13 out of 292 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the main train station of Seville and the airport. It's also very close to a big shopping centre and the metro station for going into the centre. Due to issues with our flight we arrived much later than expected and we were upgraded to a superior room. We were mostly out in town during our stay so did not make much use of the facilities, however the free wine that came with the superior room was most welcome as our departure day was my birthday. Our stay was very pleasant and we would definitely stay there again if we were to go back to Seville.
Stayed 3 nights in Mar 2024
Response from Iñaki Ambrojo GM Hotel Virgen de los Reyes on 20 Mar 2024
Dear Marios,Thank you for this great review.We're delighted to hear that our proximity to the main train station and local shopping centers added convenience to your stay. It's fantastic to know that the complimentary wine was a pleasant addition to your birthday celebration. We're also glad that the unexpected upgrade to a superior room enhanced your visit.We look forward to welcoming you back in the future.Yours sincerely,Iñaki Ambrojo GM Hotel Virgen de los Reyes

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great hotel, very nice staff! Pool is nice, but not roof top.
Stayed 3 nights in Oct 2023
Response from Iñaki Ambrojo GM Hotel Virgen de los Reyes on 9 Oct 2023
Dear Christina,Thank you for taking the time to leave a review of your recent stay.We are delighted to hear that you found our staff to be very nice and appreciated the pool area. Our team always strives to provide excellent service to ensure a comfortable stay for our guests.Regarding our outdoor swimming pool, we hope you were pleased with it during your stay, although it is not located on the roof terrace.We hope to welcome you back in the future. All the best,Iñaki Ambrojo GM Hotel Virgen de los Reyes

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just had a one night stay and it was fine
Stayed 1 night in May 2023
Response from Iñaki Ambrojo GM Hotel Virgen de los Reyes on 21 Jun 2023
Dear Caroline,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,Iñaki Ambrojo GM Hotel Virgen de los Reyes

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!
The breakfast at this hotel was terrific - fresh fruit, a selection of fresh bread, hot food, cured meat, cheese and pastries including freshly made churros. Terrific!
Stayed 3 nights in May 2023

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

WANMEI, Boyds

Travelled with family
We stayed for two nights touring the city and surroundings. The room is clean and quiet. The breakfast is ok. The hotel location is convenient. You have bus 21 stop in front of the hotel, which will lead you to all the attractions. We are satisfied.
Stayed 2 nights in Sep 2022

10/10 Excellent

Tomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and amazing staff !! Thank you !
Stayed 3 nights in Jul 2022

4/10 Poor

Barry

Disliked: Staff & service, amenities, property conditions & facilities
Don’t book it! It’s a dump.
Stayed 4 nights in May 2022

8/10 Good

Lorenzo

Stayed 3 nights in Apr 2022

8/10 Good

Savannah

Stayed 1 night in Apr 2022

10/10 Excellent

Carlos, Miami Beach

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a nice social area where you can sit, bring your own food and drinks, watch TV and have a good time. Te rooms were very comfortable and clean and the staff was extremely helpful.
Stayed 3 nights in Apr 2022

8/10 Good

Trifon

Business traveller
Liked: Cleanliness, staff & service, room comfort
In the middle
Before 3 years was better, need freshness and more breakfast choise. Very noisly and hard to find I place for street parking.
Stayed 1 night in Mar 2022

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2022

10/10 Excellent

Musan

Travelled with group
Liked: Cleanliness, staff & service
Very quiet which was ideal. Close to all bars and restaurants. Staff very helpful. Will stay here again.
Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Its not 4 star hotel it’s not even 1
Stayed 1 night in Dec 2021

10/10 Excellent

Senen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍👍👍👍
Stayed 6 nights in Nov 2021

8/10 Good

Alberto, MIAMI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and Staff
Stayed 6 nights in Oct 2021

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and easily accessible by public transit. Comfortable rooms.
Stayed 1 night in Oct 2021

4/10 Poor

Cintia, Weehawken

Travelled with partner
Liked: Staff & service, amenities
One of the front desk staff was not welcoming.
Stayed 3 nights in Oct 2021

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 days in Seville
Nice hotel and value for money
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality-price
Close to Santa Justa Train station and Sevilla FC stadium, and around 30min walk from city centre. Clean, comfortable, really nice staff.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect. Staff were helpful. 2 shopping centers close by. It is a good area to stay only 10 mins away from the airport and about 15-20 mins from City centre. One of the cons was that the passing cars on the road could affect your sleep. Overall I would give them an 8.5.
Stayed 5 nights in Jan 2020

6/10 Okay

Stacey

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The pictures on the website were a bit deceiving. The room had paper thin walls and doors and we could hear everything that was going on in the rooms both besides us and across from us. The beds only had sheets on them and I had to ask for blankets, as it was chilly in the room. Outside of the lobby and breakfast area, the hotel looked like it hadn't been updated since the 70's.
Stayed 3 nights in Dec 2019

8/10 Good

Luis B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una noche antes del avión
El hotel está sencillo pero bueno. Un poco lejos del centro pero cerca a la estación d antes justa y cerca del aeropuerto (en el bus EA)
Stayed 1 night in Jan 2020

2/10 Terrible

Amaya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 27th to 31st December 2019 Positives The rooms are large and clean. No issues with hot water. Breakfast was good with decent variety for 7 euros per person. Hotel is 30 min walk from the major attractions in seville and 10 to 12 min from santa justa train station. Plenty of options for public transport. Negatives The noise on the first floor. Avoid the first floor as they appear to make preparations for breakfast there. This will start around 3:45 am and last till 5am. Its a constant movement of carts. It nearly ruined our entire trip. We read reviews about friendly staff, but we have a few observations; 1) Most staff do not understand basic English. Sometimes it was as if they feign not knowing English. When we complained about noise on our room, Julien at reception claimed he did not understand me. Yet the noise severely died down post the call. It would suggest what I said was understood 2) When we ordered room service from the adjoining cafe ( as it was full) the person who picked up the phone could not understand what we were saying in English. Rather than trying to make an effort understand what we wanted, that individual simply discontinued the call. While it is unfair to expect staff in spain to know English, be fore warned that if you dont speak Spanish, do not expect room service. This is especially an issue as there are no tea coffee making facilities. 3) Post us getting a room change we noticed that Ignacio in reception was cold towards us.
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No windows!!!!!
Worst experience I had in Spain. Room 106 had no windows, it was very old but clean. WiFi is horrible and barely works. At 6 am, workers start moving chairs for the breakfast and yell until you wake up. I took pictures of the room which is NOTHING like advertised. It’s far away from all important attractions (about 35 min walk).
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waaay to exepnsive we paid over Euro 100 to stay here, and it's not good value for money - We had to stay here as we needed to be in a certain location and there was nothing else available. You have to pay to use the in room safe, no kettle in room or even a shower cap in the bathroom. Wouldn't stay here again.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice clean rooms and great helpful staff
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

AnnaD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the staff was quite friendly. During the day time they had cold lemon water available in the lobby for us to fill our water bottles with. We were pleased with our stay.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Old building - renovated. It’s ok . The A/c is not great . I m glad that we are staying here for the one night only
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and extended my stay easily. Parking is a problem.
Stayed 1 night in Jun 2019

8/10 Good

Tina, Montreal, QC Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service
For the price that we paid, it's a decent hotel!

4/10 Poor

Abdul, Atlanta

Disliked: Cleanliness, property conditions & facilities, room comfort
Seville on cheap
It was a good hotel. Not in a tourist area, not too far. Just dont ask hotel personnel for a taxi. Taxi adds $20 for ordering a taxi from hotel. Wait outside for taxi or bus is far cheaper and ez

8/10 Good

Alizee, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for a small getaway in Seville
Only 20 minutes from the center in a quiet neighbourhood!

6/10 Okay

holly, new mexico

Liked: Cleanliness, property conditions & facilities
Virgen Hotel Spain
On the review it stated their was wifi . It only works in front lobby it does not work in the rooms. It also states their are is a small fridg in room . There wasn't and sounds like there never has been . They did not offer to rectify either issue and it sounds like that's the way it always is. Not an abundance of restaurants in the area

10/10 Excellent

SAMIR, Pune, India

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel not near city center
Good Hotel, Not in the city center but very convenient bus route 21 to city centre takes 10 to 15 minutes, Good breakfast and pleasant staff.

4/10 Poor

Josh, Chicago, IL

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Looks nice! Cheap too
It says wifi in rooms, but there was no wifi. It would come on if I stood by the wall in one spot, but it was gone quickly and would not reconnect. It also didn't work in the lobby. I was stuck all night with no wifi and no way to check anything or do anything. Also, if you don't speak Spanish, good luck. They don't speak English there. Typical European two twin bed set up. Had I had internet, I would have rated it much higher.

8/10 Good

Manette, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
The hotel is located close to the train station. Clean room and I like that they have hardwood floor instead of carpet. The staff that check us in was very nice but don't speak English which is okay because we can understand and speak a little Spanish. Reasonable price for an overnight stay.

8/10 Good

John c, Orlando fl

Liked: Cleanliness, room comfort
Attending the basketball tournament
I thought the hotel was located in a nice area, breakfast was good, but the refrigerator didn't work. Didn't work in our second room either. I thought it was a good fit, and the price was right.

8/10 Good

Austin, Colorado

Liked: Cleanliness, staff & service
Nothing amazing but nothing bad either
About what you would expect for a bigger hotel away from the city center. The room was a little bit cramped and we had a view of the air conditioning unit, but it was clean and had what we needed. The on-site parking fee is pretty steep, but if you're lucky you can find public parking on the street out front. Receptionists were helpful and friendly in Spanish but more limited in English. The location was ok for the train station if you had a car, and the only attraction right nearby is a mall. So if you're there for sightseeing and you don't like to walk you might be better off finding a hotel in the center. Overall, though, this place was fine.