Double Room, Terrace

Reviews of Hotel Plaza

3 out of 5
Hotel Plaza
Albareda 15, Seville, Seville

Reviews

7.0

Good

Rating 10 - Excellent. 54 out of 229 reviews" "
Rating 8 - Good. 75 out of 229 reviews" "
Rating 6 - Okay. 51 out of 229 reviews" "
Rating 4 - Poor. 27 out of 229 reviews" "
Rating 2 - Terrible. 22 out of 229 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a perfect location. We loved being able to experience the old parts of the city by just walking everywhere. The restaurants, entertainment and shopping were all right there. The staff was kind and responsive. The only issue we had was that the internet was out the entire 5 nights we were there. That made some of our planning and ticket purchases etc difficult as we couldn’t get service and needed to go elsewhere to complete it.
Stayed 5 nights in Mar 2024

6/10 Okay

Brian, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is perfect.
Stayed 2 nights in Mar 2024

8/10 Good

Iesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small Room but clean , smelled good but the shower head did not stay on and there was a mildew smell after a day.. Front desk was very helpful and friendly. Other people slammed doors alot and were very loud. Good for location,clean towels and bedding. Cozy space for two. Bed was comfortable, soft linens. Overall it was a pleasant place to spend a few days. Again front desk was very nice and helpful. Happy face to see & talk to.

6/10 Okay

Ryan

Travelled with group
Liked: Cleanliness, staff & service
Good location… very basic accommodations
The doors are all operated by code and we had to call the receptionist to get the outside door code. To be fair, we had been traveling from the US for the better part of 24 hours and did not respond to the email we received, and I assume they would have sent the code at that time. Luckily one of the girls in our group speaks Spanish so she handled the call. The elevator was broke (I highly suspect it has been broke and will be broke- I would just plan on it being broke). So, we lugged our luggage (4 girls on a week long international vacation) up 4 flights of stairs. One room had a very odd smell. No windows. Small. Overall it was just basic. Had the elevator been working, I think we would have just shrugged the room off as a good price in a good location, but after our hike up the stairs, we admittedly had a gray attitude about everything else.
Stayed 1 night in Nov 2023

6/10 Okay

Judy

Stayed 1 night in Sep 2023

8/10 Good

Elizabeth

Stayed 1 night in Sep 2023

2/10 Terrible

Firas, Sydney

Disliked: Cleanliness, property conditions & facilities
I’ve already raised a complaint and I am waiting for the outcome
Stayed 1 night in Sep 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

8/10 Good

JEAN PIERRE

Stayed 2 nights in Mar 2023

8/10 Good

Maninderjeet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hassle in check in and check out, all we needed was a code to get in the property and same for the room, property was clean and location was beautiful, the only area to improve was in the size of bed it was definitely not for 2 people and pillows were short in size and too thick for my liking.
Stayed 3 nights in Mar 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Ernesto

Stayed 3 nights in Oct 2022

2/10 Terrible

Alibech

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty room, with even sewage smells in the room. The room was never cleaned or the linen changed during our stay.
Stayed 5 nights in May 2022

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y hospedaje magnífico Muchas gracias
Stayed 3 nights in May 2022

8/10 Good

Paul

Travelled with group
Basic Hotel in Great Location
Basic hotel, no bar or food - however excellent location surrounded by great bars and cafes
Stayed 4 nights in Dec 2019

8/10 Good

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom had a distinct sewage smell to it (though this may be a general problem in Seville?). They tried to cover it up with a very strong air freshener (those bamboo stems soaked in scented solution) which we found were too strong. The hotel front desk helped us print our boarding passes and allowed us to keep our luggage there for the day (as we departed on our flights at night).
Stayed 1 night in Oct 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Malaga!
Beautiful view. Great room.
Stayed 2 nights in Aug 2019

2/10 Terrible

Maria Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel in my trip to Spain, I had to change hotels next day
Stayed 4 nights in Jun 2019

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great local hotel, good location
Awesome property all the way around except for language barrier with front desk.
Stayed 2 nights in May 2019

2/10 Terrible

Martina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DP NOT RECOMMEND
Even though they had a bigger room, they didn't give it to me. I was willing to pay extra. I ended up paying for a another room for daughter. THEY LIE RIGHT TO YOUR FACE AND WILL NOT GIVE COMPLAIN FORM UNLESS YOU FILL IT OUT RIGHT IN FRONT OF THEM
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

RK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is conveniently located within walking distance to most of the major tourist spots, however, the room (with 2 twin beds) and a balcony does not match the picture. The room was exceptionally small for two people. There was a floor to ceiling beam at the foot of one bed and you had to squeeze around it to get to the other side where the bathroom was located. You had to close the bathroom door before anyone can squeeze around the foot of the bed. We didn't use the balcony. The weather wasn't that nice but we didn't even step foot on it. It had this artificial grass carpeting it.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Affordable getaway
The local of this hotel is excellent. You literally walk into both plaza nueva and the shopping district. The room is quite tiny but manageable. Only thing I wasn’t happy with was that the toilet seat was loose and your knees literally touch the bathtub. Staff were super friendly.
Stayed 1 night in Nov 2018

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Dean, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy to get around and clean, modern rooms. Excellent base for visiting Sevilla.
Stayed 3 nights in Jul 2018

10/10 Excellent

Jerry, Arizona, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small, but comfortable for two people. Bathroom was very new and very comfortable to use.
Stayed 1 night in May 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We had asked for breakfast but no one told us that the place does not have a restaurant! We should have been told beforehand! otherwise the hotel is good. The location is excellent. And the staff very helpful

2/10 Terrible

Stella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We never got to stay at this hotel, they booked us out to a hotel further away from our friends hotel, we had to relocate at our own expense, and then they charged me for a no show on the night of our arrival. I am still trying to get that refunded.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Hotel needs TLC.
Few issues need to be fixed.. Waited a couple minutes for hot water. Old furniture in the room. Stained towel. I thought paying around $90 a night in holiday season for this tiny room is a little too much. Great location at the centro of the old Sevilla.

4/10 Poor

jenny, mill bay bc canada

Disliked: Staff & service, property conditions & facilities, room comfort
Sewer smell and no wifi.
We were really excited about our stay at the Hotel Plaza in Seville. It was in a great neighborhood, very close to the sights and shopping areas. Unfortunately our room was so small, you could barely move around the bed, there was a strong sewage smell coming from the bathroom, the wifi did not work, the phone did not work and the front desk staff spoke no english. We requested a room change but were denied. Sadly I would not recommend this hotel although the location was awesome.
Stayed 2 nights in Oct 2017

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
The location was perfect!!! Walking distance to everything. The staff is friendly and helpful. The room is a bit small but with that type of location we didn’t care.
Stayed 3 nights in Oct 2017

2/10 Terrible

Olly, Raunds

Disliked: Cleanliness, property conditions & facilities, room comfort
City break before villa retreat- room 304
I booked this hotel based on its location- which was great. However, the beds were uncomfortable, everything was in a shabby state, rooms had suffered water damage and everything felt grubby. We stayed two nights and due to the plumbing- everytime the rooms above and around flushed the toilet, it was as if it was in th same room andthe lack of sound proofing hardly slept more than two hours each night. Therefore I cannot recommend this hotel. Location was excellent, everything else was dire.
Stayed 2 nights in Sep 2017

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mucho Nice!
Very close to everything, staff super friendly, very helpful. We loved it.
Stayed 3 nights in Jun 2017

8/10 Good

Robert S

Liked: Cleanliness, staff & service
Clean hotel with a good location
Clean hotel with a good location. Staff was very helpful and accommodating.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, friendly staff, only complaint would be that there was an odd odor in the hotel room, I asked if the reception can change my room and she did it without hesitation. I would stay here again, good price for what you get. Can be loud at night since you're in the heart of the city.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Location is awesome!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Room was a little on the smaller side, but the location was great! Walkable to all of the tourist areas.

4/10 Poor

Sevillanos

Disliked: Room comfort
Great location but...
Great location but very basic. Shower room is badly designed and the shower cubicle has no shelving or hook to put soap/shampoo, etc. You have to be very slim (both my husband and I are) to slip between the opening of the shower and the toilet. Shower water leaked from the gap underneath the glass brick wall and soaked the floor in front of the wash basin. When we mentioned this to the receptionist, all she said was all rooms are like this and it's normal. The popup plug in the wash basin was not working, it wouldn't stay in so we couldn't fill the basin although we reported this to reception it was not rectified during our stay There is no mirror in the room and the lighting for the shower room is so dark that it was impossible to use the mirror. It could have been a much better room if the layout was better designed. It is right in the middle of restaurants and bars so is very noisy till early in the morning at weekends but this was expected in Spain. We stayed in room 305.

4/10 Poor

VICKY, TORONTO, CA

Disliked: Staff & service, property conditions & facilities, room comfort
HORRIBLE HOTEL, LOOKS MORE LIKE A PENSION SOMEONE FLUSH THE TOILET AND U CAN HEAR IT SMELLS REALLY BAD

8/10 Good

E Bossa, Miami, Fl

Liked: Cleanliness, staff & service, room comfort
Nice hotel in the center
Great location. I have paid a lot more for worse places.

2/10 Terrible

very displeased, Montreal, QC.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel with incompetent staff
Arrived at hotel plaza late at night off a flight. I was so tired and needing a shower. My shower was filled with hair balls of other guests and was overall very dirty. I finally got into bed only to find other guests' hair in the bed sheets. The room itself was also so dirty. At this point I was repulsed. The following day my water stopped working in both my sink and shower. I kindly complained to the staff who barely understood anything I said and asked them to compensate me somehow. After pleading with them, they finally said I can take one free coffee in the morning, which by the way was horrible coffee. Seriously, this is horrible quality and I was so dissatisfied with my stay and lack of sympathy or care that the staff had.

10/10 Excellent

sun, houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.good location
Great location and a very easy walk to key tourist spots like the cathedral and the moorish palace. The staff were very helpful and gave us a lot of directions on how to get around and where to see. We also were able to store our luggage for a few hours after we checked out so we could tour the city before we leave. Highly recommend this place!

8/10 Good

Julia C.

Liked: Cleanliness, staff & service, room comfort
Great Location in Seville
This is a small hotel: small lobby, small elevator, small rooms, small breakfast, but...the location is excellent - walking distance to the Cathedral, the bullring, the river promenade, great places to eat. The staff is friendly, and it you will find clean, fully equipped rooms, with good A/C, TV, full, clean bathroom, but small room size. If you want great location but no frills, this is a good place to stay.

6/10 Okay

Pavlos A.

Liked: Cleanliness, staff & service
Cheap hotel in city centre
Stayed here for Semena Santa in April 2015 for 2 days. Stayed here because it was the cheapest we could find. The room was quite small. the beds were comfy but not much space to move in the room. no tea/coffee facilities in room. the bathroom was nice with hot water. no bad smells. there were some scratches on the wall but we weren't bothered. a nice touch was the small balcony that we had that was quite good for the evening. Excellent location for city centre, 15min walk from bus station. lots of tapas and bar options near the hotel. if you look for cheap stay in city centre, then this hotel its ok.

6/10 Okay

Jan, Colorado

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room was tiny! Couldn't get wifi to work.
The location was great. We were visiting during semana santa so were very close but still the hotel was out of direct traffic. however the room was so tiny that we were constantly tripping over our things and each other. could never get wifi to work on our phones and the air conditioning blew directly on the bed giving me nasal congestion. Bathroom door stuck due to previous water damage. For the price would not stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Room small but functional. Nice shower. Location is perfect, in a quiet street and round the corner from the main attractions and restaurants

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
So So
A hotel is located in the center of the city. Walking distance to stores, famous restaurants, and other attractions. The hotel room was tiny and conditions were not good, but you get what you pay for. The overall is not bad compared to what I paid. Staffs were ok. If you need just a place to sleep for a day or so, I think it's a pretty good choice.

8/10 Good

Anne, Mpls

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny but clean rooms - awesome location
We liked this place and especially for the price. It was simple and clean, modern, but with little room to spare. The hostel staff was exceedingly helpful and friendly.