Economy Single Room, 1 Bedroom, City View (Private shower booth & shared toilet)

Reviews of KSTAR HOUSE

3 out of 5
KSTAR HOUSE
431, Cheongpa-ro, Jung-gu, Seoul, Seoul

Reviews

5.4
Rating 10 - Excellent. 7 out of 183 reviews" "
Rating 8 - Good. 38 out of 183 reviews" "
Rating 6 - Okay. 67 out of 183 reviews" "
Rating 4 - Poor. 39 out of 183 reviews" "
Rating 2 - Terrible. 32 out of 183 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Irina

Disliked: Cleanliness, room comfort
Pretty cold and unfriendly
I stayed in this hotel in February, the weather was not so cold, but it was definitely much colder in the room inside! My bed was right next to the window and in the morning I always woke up frozen. Only after everybody started to complain, the hotell switched the heating on, the very next day it was turned. So stay was pretty cold and unfriendly.
Stayed 4 nights in Feb 2019
Response from lauren on 21 May 2019
Hi Thank you for your feedback. I corrected the wrong parts and got a good stay. Thank you

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 10 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, right in the heart of Capital city of soth korea
Stayed 13 nights in Jul 2018
Response from john on 26 Aug 2018
Thanks alot.

8/10 Good

CHLiu, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unbeatable price and good location. Lotte Mart Supermarket is nearby and staff are very helpful.
Stayed 4 nights in May 2018
Response from john on 12 Jun 2018
Thanks

2/10 Terrible

Fabien

Disliked: Cleanliness, staff & service, room comfort
Hostel to avoid in the winter.
Well, by -10 degres at night outdoors, my room did not have any heating, room was so freaking cold, and attendant refused to give me a 2nd blancket...... The truth, I had to sleep with my clothes on (pair of jeans plus double-pair of socks plus sweater plus 2nd poloshirt, .....PLUS my jacket)......... :( and I was still so cold, barely slept for 2 days). :( Just mentioning by the way too, that thin blancket that I had, had some hairs on it when I arrived, and there were weird traces of Idon'tknowwhat on the wall.
Stayed 2 nights in Feb 2018

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No air con after 11pm, that is not acceptable for a room without window
Stayed 3 nights in Jul 2017

6/10 Okay

Thilak

Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room description on Orbitz is NOT accurate at all.
When I got to my room, I realized I was totally scammed. Room was TINY. I'd reserved the Deluxe Room, but it must've been the Standard Single Room. The photos are deceiving. Worse, the description of the rooms is a complete lie. First off the description says, "Private bathroom, shower, rainfall showerhead." There was no toilet or sink in the room...only the shower. That is NOT a private bathroom. And when I asked the guy working there about the private bathroom, he pointed to the shower. I don't know what they consider a "rainfall showerhead," but it's just the normal handheld showerhead in there...nothing special about it. Why are they trying to make the description sound better than it is? Even worse, there was NO air conditioning in the room, even though the description says there is. I asked the guy about that, and he pointed to an old vent in the ceiling that he said is the AC, but that they only turn it on in the summer. Well, that's not AC then. And he was totally rude. The "premium bedding" is also a lie. It's the most basic bed possible. Make sure you understand that you're NOT getting what the description says. It's a scam. The good reviews must either be fake or from people checking in with no expectations. The photos look nice. The actual room does not! I called Orbitz immediately and was on the phone with them for an hour. But they refunded my money & helped me find a new hotel. I checked out of this hostel an hour after I checked in & got the hell out of there.
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

sang un, ulsan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
kyo house is 3D. Dirty, Discomfortable, Death
Single room was located on the 6th floor, but no lift was very inconvenient. The room was very dirty, it had a bad smell from the duvet. Showers were also very uncomfortable when dirty wash. no towel, no soap, no toothbrush, no toothpaste. I will never go back. kyo house is the hell!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Little guesthouse close to Seoul station
Location wise and the staffs are wonderful. Room a bit too small but bearable if only staying for one night. Lots of restaurants nearby. One setback is there's no elevator, so if you have big luggage and top floor...good luck:-) Also toilet is share (co-ed). Overall for the value of money its not too bad.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Illegal from floors 4-6
ILLEGAL HOSTEL Apparently the hostel only has a permit to operate floors 2 and 3, but it goes up to the 6th floor. I was stopped by the Korea Tourism Police when they investigated the hostel and they interviewed me about my stay. The whole hostel smelled weird. "Free breakfast" was just slices of bread/toast and little orange juice/coffee. No soap or bath towel was provided in the room at all. NO ELEVATOR! And my room was on the 5th floor. Get out of Seoul Station Exit 3, then turn right, exit through Lotte Mart, turn right, cross the street and keep walking. Look for "KPOP Star House" and not "Kyo's House." But Kyo's House will show up on Google and Naver Maps.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
sub-average.
Even with 50% disc the bill came up to s$50/night which i dont feel its worth. The toilets was either dripping or out of order.

6/10 Okay

Verified traveller

Good for stopover
+ Hotel location is really close to seoul station , Cleanliness is okay. Price cheap - wifi weak, no lift If just stopover for 1 night ,it is a good choice. If stay longer better find others place.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good price, close to Seoul Station
I needed a place near Seoul Station for a 5:30 train, this place is close enough that walking from the hostel to the station at 4:45 in the morning was no problem. It is close enough that I felt more than comfortable walking by myself. The room was decent sized for a shared-female dormitory. Though, for the future, whenever I need to wake early or want my stuff kept away from others, I will book a private room since there are no lockers and people wandered in until 1 am. However, if I just need a bed to crash in during a trip to Seoul, then this will be the place I go. I have booked it twice more already.

8/10 Good

Nancy, Arizona

Liked: Staff & service, property conditions & facilities, room comfort
Cheap stay at excellent location.
We checked in for one night. The place was clean and the staff was friendly. They carried the heavy luggage up for us! We didn't even have to ask. The location is prime (Seoul Station-THE transportation hub of Seoul). The guesthouse was easy to find and had plenty of cheap eats/convenience stores nearby. The sheets were a little dusty, that was the only con.

4/10 Poor

Yok San, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
It's reasonable for the amount
perhaps they should give either more towels, or allow people to wash the towel for free. It will be an ok location if you know the direction, otherwise it's hard to find the hostel.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Great staff and alright rooms
The room was dirty but despite that, the shared toilets were really clean and nice plus the staff was super friendly. Kyo's House is a good choice if you're looking for a cheap accommodation for a few days.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
20 hours in Seoul
The place was good for a one night stay. It is very small but clean. For the price and length of stay, it was well worth it. The front desk people are efficient, nice, and very helpful.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Big discrepensy with the picture shown
The common area is acceptable, however, the room is grubby and without air conditioning

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room, toilet outside, but good location
Overall okay! Location good. But in Korea one can find cheaper and better Motels

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Good location near to station; clean rooms..
The room is in a good location near the station, which was crucial for an early morning flight. The place was clean enough and the staff friendly. But the room was absolutely tiny…there wasn't even enough room to put my bag down on the floor. The bed was very small. Quite expensive for what it was...

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for a night
We only stayed because it's close to Seoul Station and had an early flight and took the express train direct. Room smelled upon arrival, but cleared up with the A/C and airing it out a bit. Shower in room small. Toilet communal. Pretty clean. Twin room for 2 includes a twin bed and futon on floor. Ok for a night.

6/10 Okay

Verified traveller

Nice guesthouse near to Seoul station
It was a pleasant experience staying at Kyos house for 4 nights on solo vacation trip to S.Korea. The single room size was however really... really small.. in fact smallest I have stayed so far in all my travels... compared with HK rooms which are quite small but nonetheless, for the price paid it was still ok. The room had central air-conditioning/heating system but no fan in the room so it gets a little stuffy and hot.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean.
Extremely small rooms but in a good location.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Affortable. Rooms are small but very clean. Breakfast is poor. The hotel staff are super nice. Its a 10 minute walk from Seoul train station and alot of typical Korean rest in the area. There is one Korean rest next to the entrance of hotel, the most affortable one in the area and the food is great. There is also a supermarket and an outlet mall at Seoul train station.

8/10 Good

John, Nagoya, Japan

Liked: Cleanliness, staff & service
Great location near jimjilbang
Great location near Seould Station and jimjilbang (Koreen spa). Spartan but efficient room. Decent breakfast. Helpful staff. What more do you want?

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

2/10 Terrible

Jim, Japan

Disliked: Property conditions & facilities, room comfort
Noisy and lacking privacy
I had a window that didn't open to the exterior but opened to a corridor so people could see into my room. The blind didn't block the view so privacy was lacking. The en suite bathroom didn't have a toilet, the toilet was shared down the corridor. The doors were heavy and wooden and made a lot of noise whenever someone went to the toilet or came in late. I would not stay here again.

4/10 Poor

the1andonly, Seoul

Disliked: Staff & service, property conditions & facilities, room comfort
The bare basics!
Paid for a private room that was supposed to have its own bathroom with toilet, a pillow top bed, and a view if the city..........let me tell you the truth about that. The bathroom was just a BATH room with just a sink and shower head but no toilet so you had to share a community toilet. The bed had a down comforter/blanket but the bed itself was just as stiff and hard as the ground. And the view was a 1 foot by 2 foot window with a view of a disgusting ally way. And literally the room was just big enough to barely fit a twin size bed reall no room to walk around.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pas du tout satisfait!
Chambre toute petite frigo en guise de table de chevet salle de bain inexistante il s'agit uniquement d'un tout petit espace avec un lavabo. La chambre doit faire à peine 11m2 les lits ne sont pas des lits double mais deux petits lits rapprochés. la fenetre ne s'ouvre pas bien et la vue donne sur un batiment. De plus les toilettes sont à l'étage. Pas pratique du tout.
Stayed 22 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
シャンプー類の備え付けが固形石鹸のみだった。 また部屋に冷暖房が無かったので大変だった
Stayed 1 night in May 2019

8/10 Good

CHIAKI

Disliked: Staff & service
チェックインに時間が掛かりました。 扇風機が部屋に置かれてましたが、扇風機のコードが電源に届かず、届くベッドの上に扇風機を移動して使いました。延長コードがあるといいと思います。
Stayed 2 nights in May 2019
Response from lauren on 11 Jun 2019
감사합니다 더 좋은 숙소 되겠습니다

6/10 Okay

Anastasiia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Отвратный номер
Отвратный номер. Электрическая розетка отваливается, потолок и стены грязные. Не работает холодильник. Кондиционер пыльный. Вместо двуспальной кровати - два матраса рядом. Негде сушить вещи. Нет шампуня и геля для душа. Туалет и электрическая плита были неисправны, но их быстро починили. Пульт от кондиционеоа пришлось искать и просить его выдать. Слишком дорого для такого качества номера. Грязное зеркало. Душевая комната неплохая, есть раковина, лейка,зеркало. Холодильник и кондиционер очень старые и воняют. Из раковины вода долго уходила, пришлось просить помощи обмлудивающий персонал.
Stayed 17 nights in May 2019

6/10 Okay

Cho Ying

Liked: Staff & service
Disliked: Cleanliness
沒有要求的人簡單住一晚也覺得性價比,低。
單人的房間有小強,六人房間也沒有洗手間,沒有電梯沒有升降機,請各位不要帶行李。
Stayed 1 night in Apr 2019
Response from lauren on 13 Jun 2019
你好 感谢您发表评论。 祝你有愉快的一天

2/10 Terrible

지헤

Disliked: Cleanliness, staff & service
シングルのシティビュー(眺望あり)の部屋を予約していたが、案内された部屋には内部屋でした。飲み物を冷蔵庫に入れようと開けたのですが、カビだらけで、入れれる状態では、ありませんでした。女性スタッフに伝えたところ、謝ることもなく渋々他の内部屋に案内してくださいましたが、部屋を替える為に階段を何度か往復したことで機嫌が悪く、部屋を替えてあげたんだから、口コミに書かないように言われました。数分後タオルが、ないのに気付き、伝えたましたが、休憩所みたいなところで、お知り合いの方と、大声でおしゃべりされていたところだったせいか、さらに機嫌を悪くされたようでした。 場所はいいですが、不清潔でスタッフの対応も最悪でした。
Stayed 1 night in Apr 2019
Response from lauren on 21 May 2019
こんにちは 後期を残してくれてありがとうございます 宿泊施設をご利用中に不快感し気持ちナプシン点あった場合 本当に申し訳ありませんこの時いた職員を再教育します もう一度本当に申し訳ありません ありがとうございます

4/10 Poor

Kwok sing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
只是平,地點近地鐵站,不清潔
看照片跟現場看到房間完全不同,床單有黑點骯髒,床邊還有上手人家毛髮留下來,不清潔,服務員態度一般,唯一是地點在首爾站附近,價格很平,沒有空調,廁所在外,但租住放行李可以,住宿就不要了!!
Stayed 2 nights in Apr 2019
Response from lauren on 13 Jun 2019
遗憾 我将是一个好主人,将来会更加小心。 谢谢

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
エレベータがないので6階、7階まで上がるのが大変でした。その他は最低限の設備、という感じでした。シャンプー類は用意されていません。ベッドとシャワーがかなり近いので濡れないように気をつける必要があります。
Stayed 5 nights in Mar 2019
Response from lauren on 18 Mar 2019
こんにちは 不便な点について措置します本当に申し訳ありません ありがとうございます

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ロッテマートやソウル駅、飲食店が近くにあったので便利でした。受付の方も日本語は通じませんが親切でした。 部屋はあまり清掃が行き届いていないようで、壁にも結構シミのようなものがあります。せっかくソウルタワーが見える小さい窓が付いてますが、埃と雨の汚れがそのままで外がほとんど見えません。 暖房もなく、タオルも小さなもの一枚しかなく、シャワーの温度も安定しないため、結局ホテルは一度も入浴していません。3日間近くのサウナで入浴することになり、安いホテルを選んだはずが結局高くついてしまいました。また暖房がないのに布団も薄めで寒かったです。 アメニティは受付に歯ブラシ、歯磨き粉、シャンプーリンスがありました。共用の部屋にはポット等があったかもしれません。 旅慣れた人であればなんてことないかもしれませんが、ホテルでの時間も大事にしてる人にはもう少し設備が整った場所がいいかもしれません。
Stayed 2 nights in Mar 2019
Response from lauren on 19 Mar 2019
こんにちは フィードバックを残していただきありがとうございます ゲストが言われた部分も反映して、より良い宿泊施設なり ありがとうございます

8/10 Good

KANG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ソウル駅から近く、ロッテマートも近いので、次の朝いち早く空港に向かい際には、便利です。ただし、エレベーターがないので、荷物を持って階段を上るのはとても大変でした。
Stayed 1 night in Mar 2019
Response from kevin on 6 Mar 2019
大切なのレビューありがとうございます。早めの人の従業員を再雇用して荷物を運ぶお手伝いいたします。

6/10 Okay

Hui-Chun

Liked: Staff & service
Disliked: Cleanliness
有電梯跟沒有暖氣外,這個價格跟的是很便宜了,離首爾車站又近、樂天超市也超近
我住六樓,飯店居然沒有電梯,早餐有簡單的早餐,有共用廚房跟冰箱,廁所每層樓都是SHARE的 房間有垃圾都沒有辦法丟,只好丟在廁所 除了沒有電梯跟沒有暖氣外,這個價格真的是很便宜了,離首爾車站又近、樂天超市也超近 打掃的非常隨意,很多灰塵,個人淋浴間玻璃都沒有搽,都是水痕 我住單人間,冰箱、抽風的吵的真是夠了,房間隔音很差,還好大家都很自律,就看各自運氣
Stayed 8 nights in Feb 2019
Response from kstar on 20 Feb 2019
Thank you for your reply!! We hope to see you again and will be developed with your comment!

6/10 Okay

Verified traveller

Liked: Staff & service
ありがとうございました。
Stayed 3 nights in Dec 2018
Response from kyo on 30 Jan 2019
ありがとうございます。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
近くのサウナが素晴らしい
寝るだけにして、サウナを使うことがポイント!
Stayed 2 nights in Dec 2018
Response from jm on 4 Feb 2019
2019년 2월부터 사장님이 바뀌어서 최선을 다하겠습니다. 부족한 부분 고치겠습니다.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
접근성이 뛰어나다는데 대체 어느역이 가까운건지...? 좁은건 상관없는데 너어어어어어어어어무 더럽다.......
Stayed 1 night in Oct 2018

2/10 Terrible

あ, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ただの荷物置き場になりました
ソウル駅からも近く、ロッテマートやお店もあり便利な場所ですが、2泊個室を予約しましたが汚すぎて泊まれませんでした。2泊とも近くのチムジルバンで眠りました(雑魚寝のチムジルバンの方がよっぽど快適で清潔でした。) 替えてあるのか分からないような湿気ったシーツと布団、シミだらけの汚い布団をめくれば体毛、備え付けのシャワールームのガラスや排水溝は水垢や髪だらけ、床にも髪の毛、カビ臭い部屋、前の人が泊まってからベッドメイクしてないのではないかと思うほどとにかく不衛生に見えました。ベッドに腰掛けるのさえ躊躇うほど気持ち悪かったです。ゲストハウス全体的に見ても、掃除が行き届いているとはとても思えませんでした。荷物置き場としても利用したくないほど気持ち悪かったです。 もう二度と利用しません。ここで寝るくらいならチムジルバンで寝ます。
Stayed 2 nights in Apr 2018