View from room

Reviews of Pan Pacific Seattle

4 out of 5
Pan Pacific Seattle
2125 Terry Avenue, Seattle, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1001 reviews" "
Rating 8 - Good. 151 out of 1001 reviews" "
Rating 6 - Okay. 57 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jandry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in May 2024
Response from Nick on 21 May 2024
Thank you for taking the time to share your feedback and for giving us a 4 out of 5 rating! We’re delighted to hear that you had a positive experience at Pan Pacific Seattle.If there are any specific areas where you feel we could improve to make your next stay a 5-star experience, please do not hesitate to let us know. Your feedback is invaluable in helping us enhance our services and facilities.We look forward to welcoming you back soon.

6/10 Okay

Alice

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There were a lot of things that seemed to be missing for a 4 star hotel. Upon entering the room there was no information on what room service could provide, nor a way to indicate that we wanted our room attended to. Tea bags are a standard amenity in most hotel rooms we've been to around the world, and they were unable to provide them from room service in the evening. Business Centers are also common for hotels of this calibre, but none were found here. The room was wonderful though, and the bed was comfortable. We struggled finding outlets to charge devices, though we made do with what little options there were.
Stayed 2 nights in May 2024
Response from Nick on 21 May 2024
Thank you for taking the time to share your detailed feedback about your recent stay at Pan Pacific Seattle. We truly value your input as it helps us to improve our services and facilities.I apologize for the inconveniences you experienced. We strive to provide a seamless experience for our guests, and I regret that we fell short in several areas during your stay. Your comments regarding the lack of room service information, the availability of tea bags, and the location of the business center have been noted. We will address these issues to ensure they are rectified for future guests. Additionally, we will look into improving the availability of electrical outlets in our rooms.I'm glad to hear that you found the room itself wonderful and the bed comfortable. Your positive comments about these aspects are appreciated.Please feel free to reach out to me directly if you plan to stay with us again. I would like to personally ensure your next visit meets all your expectations and showcases the high standard of service we are known for.

10/10 Excellent

zirka

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with this hotel!
Stayed 1 night in May 2024
Response from Nick on 21 May 2024
Thank you for your wonderful feedback! We are thrilled to hear that you are very happy with your experience at Pan Pacific Seattle. Your satisfaction is our top priority, and it’s always gratifying to know we’ve succeeded.We look forward to welcoming you back for another fantastic stay soon.

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable stay! The room was very nice and definitely would stay again.
Stayed 1 night in May 2024
Response from Nick on 21 May 2024
Thank you for taking the time to share your positive experience with us! We are delighted to hear that you had a very clean and comfortable stay and that you enjoyed your room. Your kind words are much appreciated, and we are thrilled to know you would choose to stay with us again.We look forward to welcoming you back to Pan Pacific Seattle in the near future.

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was advertised as a suite with a king bed and a double sized pull out. We were 4 adults , the pullout was slightly larger than a single. One of us ended up sleeping on the floor because we could not fit on the tiny pull out
Stayed 1 night in May 2024
Response from Nick on 21 May 2024
Thank you for sharing your feedback about your recent stay with us. I sincerely apologize for the inconvenience you experienced with the pullout bed in your suite. We strive to provide accurate descriptions of our accommodations, and I am sorry to hear that this was not your experience.Your comments are very important to us, and we will review our room descriptions to ensure they accurately reflect the bed sizes to avoid any future misunderstandings. Additionally, please know that we do offer extra bedding options, and our team is always available to assist in making your stay as comfortable as possible.We hope you will give us another opportunity to better serve you in the future. Please feel free to reach out to me directly for any assistance with future bookings.

10/10 Excellent

Ian, Yuma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we’ve been in in years. Friendly staff, helpful, excellent rooms and overall accommodation. Great location too - strongly recommend it.
Stayed 1 night in May 2024
Response from Nick on 21 May 2024
Thank you very much for your wonderful review! We are delighted to hear that you consider Pan Pacific Seattle one of the best hotels you’ve stayed in over the years. It's fantastic to know that our friendly and helpful staff, excellent rooms, and convenient location made your stay enjoyable.Your recommendation means a lot to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back for another exceptional stay in the future.

10/10 Excellent

Lana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were over and above wonderful!! I highly recommend a stay at Pan Pacific Seattle!
Stayed 1 night in May 2024
Response from Nick on 21 May 2024
Thank you so much for your glowing review! We are thrilled to hear that you had a wonderful experience at Pan Pacific Seattle and that our staff exceeded your expectations. Your kind words about our team are greatly appreciated and will certainly be shared with them.It’s always our goal to provide exceptional service and create memorable experiences for our guests, so it’s incredibly rewarding to know we achieved this during your stay. We look forward to welcoming you back to Pan Pacific Seattle in the near future.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treated like I was their number one guest even for 1 night! Thank you!
Stayed 1 night in May 2024
Response from Nick on 17 May 2024
Thank you for sharing your wonderful experience at Pan Pacific Seattle! We are delighted to hear that you felt like our number one guest during your stay, even if it was just for one night. Our team strives to provide exceptional service to all our guests, and your kind words are a true testament to their dedication.We look forward to welcoming you back for another memorable stay. Please let us know if there is anything we can do to make your next visit even more special.

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Nick on 17 May 2024
Thank you for staying with us. We are happy to hear you enjoyed your stay and look forward to welcoming you back soon!

10/10 Excellent

Sharee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Pan Pacific Hotel in Seattle was a wonderful experience. The room was spotless, and the view of the city skyline was stunning. The staff were attentive and provided great recommendations for exploring the city. With its prime location near Pike Place Market, I highly recommend the Pan Pacific Hotel for a memorable stay in Seattle.
Stayed 1 night in May 2024
Response from Nick on 15 May 2024
Thank you for sharing your glowing review of your recent stay at Pan Pacific Seattle! We're thrilled to hear that you had a wonderful experience with us. Our team takes great pride in providing spotless accommodations, stunning views, and exceptional service to all our guests.It's delightful to know that you found our staff attentive and helpful in providing recommendations for exploring the vibrant city of Seattle. Being located near Pike Place Market indeed offers our guests easy access to one of the city's most iconic attractions, ensuring a memorable stay filled with local flavor and excitement.We appreciate your recommendation and hope to have the pleasure of welcoming you back to Pan Pacific Seattle for another unforgettable stay in the future! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 7 years ago which is why we wanted to stay here again. It is comfortable, quiet, the staff is great and the amenities are very nice. We like the location for walking to Pike Place and shopping. The Whole Foods is an added bonus.
Stayed 3 nights in May 2024
Response from Nick on 15 May 2024
Thank you so much for choosing to stay with us again at Pan Pacific Seattle Hotel and for taking the time to share your feedback. It's truly heartening to hear that you enjoyed your return visit and that we were able to maintain the comfort, quiet ambiance, and excellent service that you experienced seven years ago.We're delighted to know that our location proved convenient for your explorations, especially with the proximity to Pike Place Market and shopping destinations. It's wonderful that you found the presence of Whole Foods nearby to be an added bonus, offering convenience and additional amenities during your stay.We sincerely appreciate your loyalty and look forward to welcoming you back to Pan Pacific Seattle Hotel for many more memorable stays in the future. Should you have any special requests or preferences for your next visit, please don't hesitate to let us know.

10/10 Excellent

Brenna Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so beautiful and the staff was extremely accommodating. The views were stunning and it was such an easy check in process. I highly recommend and would love to stay again.
Stayed 3 nights in Apr 2024
Response from Nick on 15 May 2024
Thank you very much for your glowing review of Pan Pacific Seattle Hotel! We're thrilled to hear that you found our property beautiful and that our staff provided you with exceptional service during your stay. Ensuring our guests feel welcome and well taken care of is always our top priority.We're delighted that you enjoyed the stunning views from our hotel and that your check-in process was smooth and hassle-free. Providing a seamless experience from the moment you arrive is something we strive for, so it's fantastic to hear that we succeeded in this aspect.Thank you for recommending us, and we would be honored to welcome you back for another stay in the future. Should you have any specific preferences or requests for your next visit, please feel free to reach out to us in advance, and we'll do our utmost to accommodate you.

10/10 Excellent

JIAQI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in May 2024
Response from Nick on 15 May 2024
Thank you for choosing Pan Pacific Seattle Hotel for your stay, and for taking the time to share your feedback. We're delighted to hear that you had an excellent experience with us.Providing our guests with a comfortable and enjoyable stay is our top priority, and we're thrilled that we were able to meet your expectations. If there's anything specific that made your stay exceptional, or if there are any areas where we can further improve, please feel free to let us know.We hope to have the pleasure of welcoming you back to Pan Pacific Seattle Hotel in the future. If you have any special requests or preferences for your next visit, please don't hesitate to reach out to us.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Nick on 15 May 2024
Thank you sincerely for your perfect score and for choosing Pan Pacific Seattle Hotel for your stay. It's truly gratifying to hear that we were able to provide you with a flawless experience during your time with us.We strive to maintain the highest standards of service and comfort for our guests, and your glowing feedback reaffirms our commitment to excellence. If there were any specific aspects of your stay that stood out to you as exceptional, we would love to hear about them so we can continue to exceed your expectations.We look forward to the opportunity to welcome you back for another outstanding stay at Pan Pacific Seattle Hotel. Should you have any special requests or preferences for your next visit, please do not hesitate to reach out to us.

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the most perfect location. I loved the hotel!
Stayed 3 nights in May 2024
Response from Nick on 11 May 2024
Thank you so much for your glowing review! We're thrilled to hear that you found our location to be perfect and that you loved your stay at Pan Pacific Seattle. Providing exceptional experiences for our guests is always our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future! If you have any further feedback or requests, please don't hesitate to reach out.

10/10 Excellent

Tavon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 3 nights in May 2024
Response from Nick on 8 May 2024
Thank you for taking the time to share your wonderful 5/5 review of Pan Pacific Seattle Hotel! We're thrilled to hear that you had such a fantastic experience during your stay with us.Our team strives to provide exceptional service and create memorable experiences for all our guests, so it's incredibly rewarding to receive such positive feedback. We're delighted that you found our hotel to your liking and that you enjoyed all aspects of your visit.Your kind words will be shared with our entire team as they serve as a great source of motivation and encouragement. We truly appreciate your support and look forward to welcoming you back to Pan Pacific Seattle Hotel for another enjoyable stay in the future.

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so amazing and helpful. They give each person a high level of attention and personalized service. Everything was perfect and I was so comfortable and refreshed after staying there. Will definitely stay there again.
Stayed 1 night in May 2024
Response from Nick on 7 May 2024
Thank you for sharing your wonderful experience at Pan Pacific Seattle Hotel! We're thrilled to hear that our staff provided you with amazing and helpful service, delivering a high level of attention and personalized care throughout your stay.Ensuring our guests' comfort and satisfaction is our top priority, so it's fantastic to hear that you found everything to be perfect and that you left feeling comfortable and refreshed. We're delighted that you plan to stay with us again in the future, and we can't wait to welcome you back for another memorable experience.If there's anything specific you enjoyed or anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to exceeding your expectations once again!

10/10 Excellent

sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness and eager to please.Sheer curtain on window was shredded where touched every time.We were told they were refreshing them on a room by room basis.An easy answer is to cut worn strip away and hem a seam.
Stayed 1 night in May 2024
Response from Nick on 7 May 2024
Thank you for sharing your feedback following your recent stay at Pan Pacific Seattle Hotel. We're delighted to hear that you had a positive experience with our staff and that they were friendly and eager to please throughout your visit.We appreciate you bringing the issue with the sheer curtain in your room to our attention. Our guests' comfort and satisfaction are of the utmost importance to us, and we apologize for any inconvenience this may have caused during your stay. Your suggestion for a quick solution is noted, and we will certainly address this promptly to ensure that all our guests have a seamless experience.Thank you again for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back to Pan Pacific Seattle Hotel in the future for an even more enjoyable stay.

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff who are always available and ready to assist in any way possible.
Stayed 2 nights in May 2024
Response from Nick on 7 May 2024
Thank you for your wonderful review of Pan Pacific Seattle Hotel! We're thrilled to hear that you had such a positive experience with our staff during your recent stay.Our team takes great pride in providing exceptional service and ensuring that our guests feel well taken care of throughout their time with us. It's fantastic to hear that our friendly staff made a lasting impression on you and were readily available to assist with anything you needed.Your feedback is truly appreciated, and we'll be sure to share your kind words with our team members. We look forward to welcoming you back to Pan Pacific Seattle Hotel for another delightful stay in the future.

8/10 Good

Anabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, and clean. It felt refreshing to come back too everyday. The staff was pleasant. I don't recommend the restaurant, we tried several things because part of the amenity fee went towards the restaurant and I found the things I was excited to try were kind of disappointing for their price. They know how to garnish a plate well for presentation though. My partner has very low vision and it was nice to stay somewhere with good lighting and not a lot of obstacles.
Stayed 6 nights in Apr 2024
Response from Nick on 4 May 2024
Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay in our clean and refreshing rooms, and that our staff contributed to making your time with us pleasant.However, we're truly sorry to learn that your experience at our restaurant did not meet your expectations. Please accept our sincerest apologies for any disappointment you may have encountered. We continuously strive to provide exceptional dining experiences, and we appreciate your valuable feedback as it helps us identify areas for improvement.It's wonderful to hear that our hotel's environment, including the lighting and layout, was accommodating for your partner with low vision. Ensuring a comfortable and accessible stay for all of our guests is a top priority for us, and we're delighted that we could meet your needs in this regard.Your comments are invaluable to us, and we will certainly take them into consideration as we work towards enhancing our dining offerings. We hope to have the opportunity to welcome you back in the future and provide you with an even more memorable experience, both in accommodation and dining.If there's anything further we can assist you with, please don't hesitate to reach out. Thank you once again for choosing to stay with us.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
David the doorman was Excellent and VERY Friendly and Helpful!!
Stayed 1 night in May 2024
Response from Nick on 9 May 2024
Thank you for sharing your feedback about your recent stay at Pan Pacific Seattle Hotel. We're thrilled to hear that David, our doorman, provided you with excellent service and left such a positive impression with his friendly and helpful demeanor.At Pan Pacific, our team strives to deliver exceptional hospitality, and it's wonderful to know that David's dedication to service made a difference in your experience.We will be sure to pass along your kind words to David and the rest of our team. Your recognition is truly appreciated and serves as motivation for us to continue exceeding expectations.We look forward to welcoming you back to Pan Pacific Seattle Hotel for another memorable stay in the future.

8/10 Good

maleena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and clean but requested better pillows and request was not fulfilled
Stayed 1 night in May 2024
Response from Nick on 7 May 2024
Thank you for choosing to stay at Pan Pacific Seattle Hotel and for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be a nice and clean place to stay.We apologize for any inconvenience you experienced with your pillow request not being fulfilled. Providing a comfortable and restful experience for our guests is important to us, and we regret that we were unable to meet your expectations in this regard. Your feedback is valuable to us, and we will use it to improve our service and ensure that future requests are handled promptly and effectively.Thank you again for your feedback, and we hope to have the opportunity to welcome you back to Pan Pacific Seattle Hotel soon.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nick on 7 May 2024
Thank you for awarding us a perfect score following your recent stay at Pan Pacific Seattle Hotel! We're thrilled to hear that you had such a fantastic experience with us.Your glowing review means a lot to us, and we sincerely appreciate you taking the time to share your positive experience. We look forward to welcoming you back to Pan Pacific Seattle Hotel for another exceptional stay in the future.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Would stay here again anytime.
Stayed 2 nights in Apr 2024
Response from Noble Front Desk/Night Audit on 30 Apr 2024
We are so glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

4/10 Poor

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay itself was good however the check-in process was a challenge. They couldn’t check us in at the 4pm check-in time due to not having enough sheets clean for rooms to be ready. They left one receptionist to fend for herself which resulted in the valet having to come and help too. As stated the room was good but more organization is needed.
Stayed 1 night in Apr 2024
Response from Nick on 1 May 2024
Thank you for taking the time to share your feedback with us. While we're pleased to hear that you found your room satisfactory, we sincerely apologize for the challenges you experienced during the check-in process.Ensuring a seamless and efficient check-in experience is of paramount importance to us, and we regret that we fell short of our usual standards on this occasion. Rest assured, we take your comments seriously and will address the issues you've raised with our team.We understand the frustration that can arise when expectations are not met, and we're committed to improving our organizational procedures to prevent similar occurrences in the future. Your feedback provides us with valuable insights that will help us enhance our service delivery.Once again, please accept our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back for a much-improved experience, where we can demonstrate the high level of service excellence that we strive to uphold. If there's anything further we can assist you with, please don't hesitate to reach out.

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nick on 1 May 2024
Thank you for staying with us! We look forward to the opportunity to welcome you back to our hotel in the future, where we'll continue to strive for excellence in service and hospitality. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious rooms. Stayed for one night to celebrate my wife’s birthday and staff were very accommodating. One critique would be to bring a cable charger that fits USB 2.0 as there are not USB-C plugs.
Stayed 1 night in Apr 2024
Response from Nick on 1 May 2024
Thank you for choosing to celebrate your wife's birthday with us at our hotel! We're thrilled to hear that you enjoyed our great location and spacious rooms, as well as our accommodating staff.Your feedback about the lack of USB-C plugs is duly noted. We always strive to provide the utmost convenience and comfort for our guests, so your suggestion for USB 2.0 cable chargers will be taken into consideration for future improvements.We hope to welcome you back for another memorable stay in the near future, and please do not hesitate to let us know if there is anything else we can do to enhance your experience.

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always went above and beyond! So nice and helpful!
Stayed 1 night in Apr 2024
Response from Nick on 1 May 2024
Thank you very much for your kind words regarding our exceptional staff! We take great pride in delivering personalized service that goes above and beyond our guests' expectations. It's wonderful to hear that our team was able to make your stay so enjoyable and memorable.We truly believe that the dedication and professionalism of our staff are what set us apart as a luxury hotel. Your appreciation means the world to us, and we will be sure to share your compliments with our team members.We look forward to the opportunity to welcome you back to our hotel in the future, where we'll continue to strive for excellence in service and hospitality. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Good

Joban

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Farid on 21 Apr 2024
Thank you for the feedback , we are looking forward hosting you again.

8/10 Good

Tara

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff, the food, the upgrades all absolutely amazing! Close to Pike Place, Climate Pledge Arena, and other touristy and non-touristy places where you can choose to walk or take their shuttle. The only negative I have is that to room seemed a bit dirty. There were drink splashes on the walls and light switches, holes in the bedding, dark stains in the curtains… it generally seemed like it just needed a spot check clean and it would have been perfect.
Stayed 1 night in Apr 2024
Response from Farid on 21 Apr 2024
Hello Tara, thank you for bringing this to our attention , I have passed your feedback to our housekeeping department. We will definitely , improve our services for your next visit. We are looking forward hosting you again.

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Farid on 21 Apr 2024
Thank you for the feedback , we are looking forward hosting you again.

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Farid on 21 Apr 2024
Thank you for the feedback , we are looking forward hosting you again.

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Farid on 6 Apr 2024
Thank you for the review , we are looking forward hosting you again.

8/10 Good

Lisa, livermore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3 rd time staying at this property. Service is always good; however, wish the restaurant had more choices for breakfast, other than that it’s a nice place.
Stayed 2 nights in Mar 2024
Response from Farid on 6 Apr 2024
Thank you for the review , we will share your feedback with our F&B director. We are looking forward hosting you again.

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff & great location.
Stayed 1 night in Mar 2024
Response from Farid on 6 Apr 2024
Thank you for the review , we are looking forward hosting you again.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. The staff is very friendly. Rooms are very comfy. Breakfast, lunch and dinner choices are on site and very nearby. Also a Whole Foods store at the bottom of the stairs (20 sec walk).
Stayed 2 nights in Mar 2024
Response from Farid on 6 Apr 2024
Thank you for the review , we are looking forward hosting you again.

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & friendly & helpful staff.
Stayed 1 night in Mar 2024
Response from Farid on 6 Apr 2024
Thank you for the review , we are looking forward hosting you again.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Farid on 21 Apr 2024
Thank you for the great review of the hotel ,we are looking forward hosting you again.

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite. Understated. Helpful and friendly staff. Beautiful room and linens. It’s a boutique hotel. I’ll be back if Expedia has a sale at the hotel.
Stayed 2 nights in Mar 2024
Response from Farid on 18 Mar 2024
We are glad you enjoyed your stay. We are looking forward hosting you again.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Farid on 24 Mar 2024
Thank you for the review , we are looking forward hosting you again.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Farid on 18 Mar 2024
Thank you for the great review. We are looking forward hosting you again.

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was 5 Stars all the way, everyone was going the extra mile to make our stay memorable. I highly recommend to stay here.
Stayed 2 nights in Mar 2024
Response from Farid on 11 Mar 2024
Thank you for sharing your experience, we are looking forward to see you again.

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Space Needle view room was just as pictured. Perfect. When we were there the hot tub was closed and it seems like we should have been offered credit as that is one of the reasons I chose this hotel. The room service breakfast was very underwhelming which was a surprise given the restaurant's high rating. Other than that, the room was nice and staff were friendly.
Stayed 3 nights in Feb 2024
Response from Tory Criss, Front Office Manager on 8 Mar 2024
Thank you, Nicole for the feedback and great review. I will be sharing your comments with the maintenance and kitchen staff to see how we can improve in the future. We hope to welcome you back soon!

8/10 Good

Yasuko

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outside the hotel area was pretty noisy all night long. Hotel was ok with nice view.
Stayed 1 night in Mar 2024
Response from Tory Criss, Front Office Manager on 8 Mar 2024
Hello Yasuko,Thank you for your feedback. I'm sorry to hear that the room was noisy during your stay. We will review this and see what we can do to prevent that in the future. We hope to see you again soon!

10/10 Excellent

Tessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great stay!
Stayed 1 night in Feb 2024
Response from FARID on 26 Feb 2024
Thank you for the feedback , we are looking forward hosting you again.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service
Very clean and attentive. Beautiful room and views.
Stayed 1 night in Feb 2024
Response from FARID on 24 Feb 2024
Thank you for the feedback , we are looking forward to seeing again

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Farid on 19 Feb 2024
Thank you for the feedback , we are looking forward hosting you again.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Farid on 6 Apr 2024
Thank you for the feedback , we are looking forward hosting you again.

8/10 Good

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, clean, relaxing.
Pan Pacific is one of our favorite local getaways from home. Within walking distance of a lot of things, pleasant modern area, Whole foods right below. Extremely comfortable beds and great city views.
Stayed 1 night in Jan 2024
Response from Farid on 3 Feb 2024
Thank you for the feedback , we are looking forward hosting you again.

10/10 Excellent

Shuyue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location and nice front desk staff
Stayed 2 nights in Jan 2024
Response from Farid on 27 Jan 2024
Thank you for the great review , we are looking forward hosting you again.