Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews of Comfort Suites Airport Tukwila Seattle

2.5 out of 5
Comfort Suites Airport Tukwila Seattle
7200 Fun Center Way, Tukwila, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1061 reviews" "
Rating 8 - Good. 276 out of 1061 reviews" "
Rating 6 - Okay. 95 out of 1061 reviews" "
Rating 4 - Poor. 52 out of 1061 reviews" "
Rating 2 - Terrible. 48 out of 1061 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay! Kids loved the pool, the complimentary breakfast was excellent, and the rooms were clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

claudina

Liked: Amenities
Big spacious and very clean. Big beautiful indoor pool
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from AP on 28 Mar 2024
Dear Dennis, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport Tukwila Seattle.We sincerely appreciate and value your feedback as one of our valued guests. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Harpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room. Comfortable beds. Variety of hot breakfast including eggs, hashbrown and sausage. Cereals, Bagels, breads and waffles, but don't carry gluten free bread, otherwise was pretty good
Stayed 1 night in Mar 2024
Response from AP on 28 Mar 2024
Dear Harpreet, We would like to thank you for staying with us, and for taking the time to complete our online survey. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive and negative feedback. We hope to see you again.

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and welcoming! They helped us with everything we needed and did a great job. Breakfast was great every morning and loved the longer hours, the pool was so fun and kid/family friendly! The room was great and clean with great amenities and they had a cool like area to buy snacks/ frozen meals along with a great assortment in their many vending machines. I will be staying here anytime we travel in the area! Plus check out is at noon, so nice to not feel rushed!
Stayed 2 nights in Mar 2024
Response from AP on 28 Mar 2024
Dear Alexis, On behalf of the entire staff of the hotel, We, would like to thank you for staying with us, and for taking the time to complete our online survey. It is always a pleasure to receive positive from our valued guests. At Comfort Suites Airport Tukwila, we make it our mission to provide hospitality service on the highest level in order to meet the expectations of every one of our valued guests like you and to ensure that your stay with us will always have an enjoyable, relaxing, restorative, and fresh clean rooms. Also, a friendly, and thoughtful atmosphere. Thank you again for sharing your experience and we hope to see you soon.

6/10 Okay

Yesenia

Travelled with partner
The next door was loud and couldn’t sleep
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness. Has lots of towel supplies. We like the bath tub material in our room- not slippery. Gym is 24 hours open so you can workout whenever you feel like. Spa/hot tub is amazing- a nice invitation to talk to some of the guests. Pool is accessible. Breakfast has wonderful selections. Moat of the staff are very welcoming. The front desk person who helped us seems new but he tried his best to assist us. Area is close to some food stops like Subway and McDonald. Also 7 mins away to South Centermall.
Stayed 1 night in Mar 2024
Response from AP on 23 Mar 2024
Dear Mark, At Comfort Suites Airport, we strive to create a comfortable and memorable experience for all our guests and knowing that we succeeded in doing so with you brings us great joy. Your kind words are truly appreciated and serve as a testament to the hard work and dedication of our team.We are constantly looking for ways to improve our services and facilities, and your feedback is invaluable in this process. Rest assured that we will take your comments into consideration as we continue to enhance the overall guest experience.It was a pleasure to have you as our guest, and we sincerely hope to have the opportunity to welcome you back in the near future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.

8/10 Good

alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Mar 2024
Response from AP on 23 Mar 2024
Dear Alfredo, Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in Comfort Suites Airport Tukwila Seattle and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 Good

Sally L.

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Hot tub, pool, breakfast, gym, kitchenette, comfortable room
Stayed 1 night in Mar 2024
Response from AP on 23 Mar 2024
Dear Sally, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, we take great pride in Comfort Suites Airport Tukwila Seattle and the services we provide for our valued guest like you. We are so glad you enjoyed your stay and our amenities; we are working so hard to make your stay a comfortable one. we hope to see you soon.

10/10 Excellent

christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Comfort Inn Tukwila. The front desk was friendly and went out of their way to greet my children which they gave them a little treat. I liked that the hotel was kid friendly! The rooms were spacious and clean. The pool was nice.
Stayed 2 nights in Mar 2024
Response from AP on 23 Mar 2024
Dear Christopher, Thank you for your feedback!! we strive to create a comfortable and memorable experience for all our guests and knowing that we succeeded in doing so with you brings us great joy. Your kind words are truly appreciated and serve as a testament to the hard work and dedication of our team.It was a pleasure to have you as our guest, and we sincerely hope to have the opportunity to welcome you back in the near future.

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this place kids friendly free parking free breakfast and the pool is fun too the facility is very clean and the rooms too
Stayed 1 night in Mar 2024
Response from AP on 23 Mar 2024
Dear Maria, Your presence and feedback are highly valued, and we are thrilled to hear that you enjoyed your time with us.Our team is committed to ensuring that your future visits are just as delightful as the one you have just experienced.Once again, thank you for choosing our hotel for your stay. Your satisfaction is our top priority, and we are always here to assist you in any way we can.we hope to have the pleasure of accommodating you again soon.

4/10 Poor

Aisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff didnt do anything bout me finding bugs an ants in my Room in my bed
Stayed 1 night in Mar 2024

10/10 Excellent

Karianne

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2024
Response from AP on 23 Mar 2024
Dear Karianne, Thank you for staying with you and we appreciate your feedback. It was a pleasure to have you as our guest, and we sincerely hope to have the opportunity to welcome you back in the near future. thank you for staying with us.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has excellent proximity to South Center, but far enough away that I don’t feel like I am on top of that area. This is simply an excellent all-around property when you also take into account the lodging rates.
Stayed 2 nights in Mar 2024
Response from AP on 15 Mar 2024
Thank you for taking the time to fill out our online survey. We work hard to make sure that our guests will always have a comfortable and enjoyable stay every time they choose to stay with us. we hope to see you again whenever you are in town. Have a great day!

8/10 Good

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from AP on 15 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport Tukwila Seattle. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We love to hear from you.We hope to see you again soon.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and had an excellent breakfast. You could tell the owners/management really took pride in the facility which was also new and modern. Excellent value.
Stayed 4 nights in Mar 2024
Response from AP on 11 Mar 2024
Dear BrianWe would like to thank you for taking the time to complete our online survey.Feedback from our valued guest like you is very important to us, and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Esther

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine to me
Stayed 1 night in Mar 2024
Response from AP on 11 Mar 2024
Dear Esther, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport Tukwila Seattle.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We appreciate your business, and we hope to see you soon.

10/10 Excellent

Duke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is home away from home
Stayed 3 nights in Mar 2024
Response from AP on 7 Mar 2024
Hi Duke, Thank you for taking the time to leave us a positive review. We truly appreciate your kind words and feedback. It was our pleasure serving you, and we look forward to welcoming you back again in the future. Warm Regards, The Comfort Suites Staff

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the pool and staff above and beyond. There wasn't any towels in the pool area and creamers for the coffee but not an inconvenience at all, im sure if i asked they would accommodate me but excellent experience over all and my family and i will be returning in the future, Thank you.
Stayed 2 nights in Mar 2024
Response from Chris on 6 Mar 2024
Thank you for your feedback, we're so glad to hear you enjoyed your most recent stay with us. Rest assured we will pass along your notes about the pool towels and coffee creamer to our managers to ensure the best possible stay for you and all of our guests in the future. We hope that on your next visit to the Seattle area you choose to stay with us again at the Comfort Suites Airport.

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice fitness center, good breakfast, would be better if started at 6am.
Stayed 1 night in Feb 2024
Response from Chris on 6 Mar 2024
We're sorry to hear we failed to provide the exceptional stay you've come to expect from the Comfort Suites. We will pass along your comments about our breakfast times to our food and beverage manager. We hope that on your next visit to the Seattle area you again choose to stay with us so we can strive to provide you a relaxing and enjoyable stay.

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that the fun centwr was next door and that it gave the kids something to do when not at a volleyball tournament.
Stayed 3 nights in Feb 2024
Response from Chris on 6 Mar 2024
We're sorry to hear we failed to meet your expectations during your most recent stay with us. When you have time, please reach out to let us know how we can improve to make your next stay better and improve our property for future guests. We hope that on your next visit to the Seattle area you will choose to stay with us again so we can provide the experience we hope all guests of the Comfort Suites Airport have.

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rates are reasonable, the rooms are clean, I feel safe around the property, the whole place is nice. In my opinion, it is an excellent value.
Stayed 3 nights in Feb 2024
Response from Chris on 6 Mar 2024
We're so glad to hear you enjoyed your most recent stay with us. We look forward to welcoming you back soon on your next trip to the Seattle area. If there is anything we can do to help make your next stay even more enjoyable, please don't hesitate to reach out.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How quiet it was
Stayed 1 night in Feb 2024
Response from Chris on 1 Mar 2024
We're glad you enjoyed a restful stay with us here at the Comfort Suites Airport Tukwila. We look forward to welcoming you back soon.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, awesome staff!
Stayed 2 nights in Feb 2024
Response from Chris on 1 Mar 2024
We're so glad you enjoyed your most recent stay at the Comfort Suites Airport Seattle. We look forward to welcoming you back soon.

2/10 Terrible

Jessica

Stayed 1 night in Feb 2024

8/10 Good

Holly

Stayed 1 night in Feb 2024
Response from AP on 23 Mar 2024
Dear Holly, Thank you for sharing your feedback with us.We will continue to strive for excellence and provide exceptional service to all our guests, We hope to see you next time you are in town.

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids!
Stayed 3 nights in Feb 2024
Response from Chris on 1 Mar 2024
We're so glad you enjoyed your most recent stay at the Comfort Suites Airport Seattle. We hope you and your kids got to enjoy the pool during your visit. We look forward to welcoming you back soon.

8/10 Good

Christopher, Bremerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Chris on 1 Mar 2024
We're sorry to hear we failed to meet your expectations on your most recent stay with us. When you have time please provide us with more information on what we can improve on so we can work to make the situation right and improve for your next visit.

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from LBC on 12 Feb 2024
Hi Matthew,Please allow me an opportunity to thank you for staying with us and for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your positive survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are glad that you enjoyed your stay with us.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Warm Regards,The entire staff of Comfort Suites Airport Tukwila

10/10 Excellent

Adrienne G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, the room was clean and very nice. Breakfast was great! Wish the pool was open late for adult.
Stayed 1 night in Feb 2024
Response from LBC on 10 Feb 2024
Hi Adrienne,I hope everything is going good with you and your family.Please allow me an opportunity to thank you for staying with us and for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your positive survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are glad that you enjoyed your stay with us, and our deluxe pool. We do have an “Adult Time” and it’s from 10:00pm – 11:00pm.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.In Spirit of Hospitality,Comfort Suites Airport Tukwila Seattle Team

2/10 Terrible

Rachele

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from LBC on 20 Feb 2024
Hi Rachele,We would like to take this opportunity to thank you for staying with us, and for taking the time to complete our online survey regarding your recent stay at our hotel.Here at Comfort Suites Airport Tukwila, we make it our mission to provide hospitality service on the- highest level in order to meet the expectations of every one of all our guest, and to ensure that every guest that stays with us will always have an enjoyable, relaxing, restorative, safe and fresh clean rooms. have a nice day and stay safe always!Kind regards,The entire comfort Suites Airport Tukwila Seattle team

10/10 Excellent

Martin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with access to services. Room was very comfortable - like being home.
Stayed 4 nights in Feb 2024
Response from LBC on 9 Feb 2024
Hi Martin,On behalf of the entire staff of the hotel, We, would like to thank you for staying with us, and for taking the time to complete our online survey. Feedback from our guests is very important to us, we appreciate your perfect score review, good feedback, and kind words. We are so happy to hear that you had a comfortable stay with us. At Comfort Suites Airport Tukwila, we make it our mission to provide hospitality service on the highest level in order to meet the expectations of every one of our valued guests and to ensure that every guest that stays with us will always have an enjoyable, relaxing, restorative, and fresh clean rooms. Also, a kind, friendly, and thoughtful atmosphere.Thank you so much for your business and we look forward to seeing you in the future.Kin regards,The entire Comfort Suites Airport Tukwila Seattle Team

10/10 Excellent

nani

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff was so amazing! Super helpful and such a BEAUTIFUL hotel! I loved everything about it, we’ll definitely be back and be telling everybody about the great stay we had. The pool was so beautiful and perfect. The hotels decor was 5 star decor and the breakfast was really good, I loved their waffles the most, Coffee was A1 too and the staff was so nice and caring! BOOK HERE!!!! Tops all the other hotels. Thank you to the awesome staff! Our stay was perfect!
Response from LBC on 9 Feb 2024
Hi Nani,Thank you for choosing to stay with us and for taking the time to fill out our online survey with such positive feedback! I have shared all your wonderful and good comments with all our staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.At Comfort Suites Airport Tukwila Seattle, we make it our mission to provide hospitality service on the highest level in order to meet the expectations of every one of our guests and to ensure that every guest that stays with us will always have an enjoyable, relaxing, restorative, and fresh clean rooms. Also, a kind, friendly, and thoughtful atmosphere.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Best regards,The entire Comfort Suites Airport Tukwila Seattle Team

10/10 Excellent

Karensa

Stayed 1 night in Dec 2023
Response from LBC on 9 Feb 2024
Hi Karensa,We would like to take this opportunity to thank you for staying with us, and for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive a perfect score feedback.Thank you again for giving us a perfect score review, and we hope your next visit will be even more pleasant than the previous one.Kind regards,,The entire Comfort Suites Airport Tukwila Seattle family

10/10 Excellent

iljoo

Stayed 2 nights in Jan 2024
Response from AP on 23 Mar 2024
Dear Iljoo, Thank you for your feedback. We are dedicated to providing exceptional service and a comfortable environment for all our guests, and it brings us great joy to know that we were able to meet your expectations. Your feedback serves as a source of motivation for us to continue delivering high-quality experiences to all of our valued guest. We hope to see you soon.

8/10 Good

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all everything is great.
Stayed 3 nights in Jan 2024
Response from LBC on 30 Jan 2024
Hi Jen,Thank you for choosing to stay with us and for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.At Comfort Suites Airport Tukwila, we make it our mission to provide hospitality service on the highest level in order to meet the expectations of every one of our valued guests and to ensure that every guest that stays with us will always have an enjoyable, relaxing, restorative, and fresh clean rooms. Also, a kind, friendly, and thoughtful atmosphere.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,The entire Comfort Suites Airport Tukwila team

10/10 Excellent

Kristina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, easy check-in, swimming pool area was big.
Stayed 1 night in Jan 2024
Response from LBC on 29 Jan 2024
Hi Kristina,Please allow me an opportunity to thank you for staying with us and for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your positive survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are glad that you enjoyed your stay with us, and our deluxe pool.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.In Spirit of Hospitality,Comfort Suites Airport Tukwila Seattle Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy che
Stayed 1 night in Jan 2024
Response from LBC on 29 Jan 2024
Hi Daniel,On behalf of the entire team, allow me to sincerely thank you for choosing to stay with us and taking your time to complete the online survey. Your feedback score, and satisfaction are very important to us and we really appreciate you giving us a good score review. I will make, sure to share it with the hotel staff. Your perfect score survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide, an exceptional experience for our guests. It is always a pleasure to receive a perfect score, from valued guest.At Comfort Suites Airport Tukwila, we make it our mission to provide hospitality service on the highest level in order to meet the expectations of every one of our valued guests and to ensure that every guest that stays with us will always have an enjoyable, relaxing, restorative, and fresh clean rooms. Also, a kind, friendly, and thoughtful atmosphere.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,The entire Comfort Suites Airport Tukwila Seattle team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, the breakfast was outstanding, loved the pool
Stayed 1 night in Jan 2024
Response from LBC on 26 Jan 2024
Hi Michael,Please allow me an opportunity to thank you for staying with us and for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your positive survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide. We are very thankful and glad that you enjoyed your stay with us, our complimentary deluxe hot breakfast buffet, and our deluxe indoor pool and hot tub.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.In Spirit of Hospitality,Comfort Suites Airport Tukwila Seattle Team

10/10 Excellent

Sosefina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property! Yummy breakfast!! My son loved the indoor pool area. Thank you!
Stayed 1 night in Jan 2024
Response from LBC on 26 Jan 2024
Hi Sosefina,Please allow me an opportunity to thank you for staying with us and for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your positive survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide We are glad that you enjoyed your stay with us, our complimentary Deluxe Hot breakfast and our deluxe pool and jacuzzi spa.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.In Spirit of Hospitality,Comfort Suites Airport Tukwila Seattle Team

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from LBC on 18 Jan 2024
Dear Kathryn,On behalf of the entire team, allow me to sincerely thank you for choosing to stay with us and taking your time to complete the online survey. Your feedback score, and satisfaction are very important to us, and we really appreciate you giving us a good score review. I will make, sure to share it with the hotel staff. Your perfect score survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide, an exceptional experience for our guests. It is always a pleasure to receive a perfect score, from valued guest.At Comfort Suites Airport Tukwila, we make it our mission to provide hospitality service on the highest level in order to meet the expectations of every one of our valued guests and to ensure that every guest that stays with us will always have an enjoyable, relaxing, restorative, and fresh clean rooms. Also, a kind, friendly, and thoughtful atmosphere.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,The entire Comfort Suites Airport Tukwila Seattle team

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. This is a very charming and welcoming hotel. The design, amenities, and decorations are clean, modern, and festive. I stayed just after Christmas and there were a ton of lights and decorations around the lobby. The staff were all friendly and helpful. Loved the design of the pool with the fountains and beach-like area: very shallow and gently sloped which would be great for toddlers. The pool water was warm, but a little cloudy. It could have used a shock and/or clarifier.
Stayed 4 nights in Jan 2024
Response from LBC on 18 Jan 2024
Dear Timothy,Comfort Suites Airport Tukwila team, would like to take this opportunity to thank you for choosing to stay with us and also for taking the time to fill out our online survey. Your kind words and positive feedback is very much appreciated that I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay with us. Our hotels mission is to provide hospitality service on the highest level in order to meet the expectations of every one of our valued guests, and to ensure that they have a relaxing and restorative atmosphere.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Be safe always!Sincerely,The entire Comfort Suites Airport Tukwila Seattle team

8/10 Good

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from LBC on 18 Jan 2024
Hi Courtney,We would like to take this opportunity to thank you for staying with us, and for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive and negative feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Yours In Hospitality,The entire Comfort Suites Airport Tukwila Seattle family

2/10 Terrible

Terry

Stayed 1 night in Jan 2024
Response from Paul on 13 Jan 2024
Hi Terry - thanks for the feedback, your team chose to go with a group rate through the hotel directly and we refunded everyone fully. You chose to book through Expedia on a no refund rate and we have no control over a prepaid rate. A prepaid rate means there are no exceptions to not using the room.

8/10 Good

Sam, Anchorage

Stayed 2 nights in Jan 2024
Response from LBC on 30 Jan 2024
Hi Sam,We would like to take this opportunity to thank you for staying with us, and for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your score feedback and will share it with our team. Your survey score will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive and negative score feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Yours In Hospitality,The entire Comfort Suites Airport Tukwila Seattle team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from LBC on 13 Jan 2024
Dear Kevin,On behalf of the entire team, allow me to sincerely thank you for choosing to stay with us and taking your time to complete the online survey. Your feedback score, and satisfaction are very important to us and we really appreciate you giving us a good score review. I will make, sure to share it with the hotel staff. Your perfect score survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide, an exceptional experience for our guests. It is always a pleasure to receive a perfect score, from valued guest.At Comfort Suites Airport Tukwila, we make it our mission to provide hospitality service on the highest level in order to meet the expectations of every one of our valued guests and to ensure that every guest that stays with us will always have an enjoyable, relaxing, restorative, and fresh clean rooms. Also, a kind, friendly, and thoughtful atmosphere.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,The entire Comfort Suites Airport Tukwila Seattle team

6/10 Okay

Jennifer

Stayed 2 nights in Jan 2024
Response from LBC on 29 Jan 2024
Hi Jennifer,We, would like to take this opportunity to thank you for staying with us, and for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 Excellent

Kelsey

Stayed 2 nights in Dec 2023
Response from LBC on 18 Jan 2024
Dear Kelsey,On behalf of the entire staff of the hotel, We, would like to thank you for staying with us, and for taking the time to complete our online survey. Feedback score from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.In Spirit of Hospitality,The entire Comfort Suites Airport Tukwila Seattle Team

6/10 Okay

Patrick

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was disgusting when we moved into our room there was a used bandaid on the top part of the wall and the room smelled like it hadn’t been cleaned in awhile. The staff was nice and switched our room but still was a bad first impression
Stayed 2 nights in Jan 2024
Response from LBC on 18 Jan 2024
Dear Patrick,We would like to take this opportunity to thank you for staying with us, and for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of the management and everyone who works at Comfort Suites Airport Tukwila Seattle. I would like to sincerely, apologize to you for the inconvenience and for not being able to exceed your expectations, during your stay at our hotel. We totally agree with you that what, happened was unacceptable and I can assure you that this is not the way we wish our guests to be treated.We do our best to provide the best possible level of service, but sometimes unpredictable pitfalls pop up out of nowhere and cause such incidents. We are sorry for any inconvenience this may have caused you. We do take every complaint seriously and the staff member has been spoken to and restrained. We are really very sorry. Thank you again for sharing your experience, and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. In Spirit of Hospitality,The entire staff of Comfort Suites Airport Tukwila

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and the rooms are updated and very comfortable. The staff were very friendly and accommodating. The pool and hot tub were great. We stayed as a family, and having the Fun Center right next door was a wonderful perk. Our son enjoyed the go carts into the evening, bowling, wonderful mini-golf courses, and the arcade.
Stayed 2 nights in Dec 2023
Response from LBC on 13 Jan 2024
Dear Valued Guest,Please allow me an opportunity to thank you for staying with us and for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your positive survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are glad that you enjoyed when you went to the "Family Fun Center", next door.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.In Spirit of Hospitality,Comfort Suites Airport Tukwila Seattle Team