Egyptian cotton sheets, in-room safe, iron/ironing board, bed sheets

Reviews of SureStay Hotel by Best Western Seaside Monterey

2.5 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 281 out of 1002 reviews" "
Rating 8 - Good. 362 out of 1002 reviews" "
Rating 6 - Okay. 163 out of 1002 reviews" "
Rating 4 - Poor. 94 out of 1002 reviews" "
Rating 2 - Terrible. 102 out of 1002 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josue

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great stay for quick trips!
Stayed 1 night in May 2024
Response from Sophia CSR on 14 May 2024
Hi Josue,We're thrilled to hear that you enjoyed your stay with us for quick trips! Providing convenience and comfort for our guests is what we strive for. Your satisfaction is our priority, and we look forward to welcoming you back for more pleasant stays in the future. Thank you for choosing us!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 4 nights in May 2024
Response from Sophia CSR on 14 May 2024
Hi William,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality and accommodations you experienced during your recent stay with us! We look forward to the next!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the experience
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Charles,We are thrilled to hear that you enjoyed your time at our hotel! Guest satisfaction is our top priority, and we appreciate your positive feedback. Should you ever decide to stay with us again, we look forward to delivering another memorable experience for you.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and room was clean and welcoming. Only thing I didn’t love was that they made you stand outside for check in and it was cold.
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
Hello Tiffany,Thank you for sharing your experience with us. We are delighted to hear that you found our staff welcoming and your room clean. We appreciate your feedback regarding the check-in process and will strive to make improvements for our guests' comfort. Your comments are valuable to us as we continuously work to enhance our guests' stay.

6/10 Okay

Todd

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Todd,We appreciate you staying with us and hope you had an enjoyable experience. Feel free to reach out to us with any feedback you may have from your stay.

8/10 Good

Dhiraj

Liked: Cleanliness, staff & service
Stayed overnight ... rooms are small but functional.
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Dhiraj,We appreciate your feedback on our hotel rooms and are glad to hear you found them functional during your stay. If you have any further comments or concerns, please don't hesitate to share them with us directly.

4/10 Poor

Jennifer

Travelled with partner
Disliked: Staff & service, amenities
Its ok ... they ask for a deposit in cash and you can get it back after 9am ..
Stayed 1 night in May 2024
Response from Sophia CSR on 5 May 2024
Hi Jennifer,We appreciate your feedback regarding the deposit process. Your comments will be shared with our management team to ensure a smoother and more convenient experience for our guests in the future. Thank you for choosing our hotel, and we hope to have the opportunity to better serve you on your next visit.

4/10 Poor

Sheena, minneapolis

Business traveller
Disliked: Cleanliness, property conditions & facilities
The towels had stains and found long hairs in the bathroom sink and shower had no hot water just lukewarm.
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Sheena,We apologize for your experience and appreciate your feedback. We encourage guests to reach out to our management team directly to address any concerns regarding their stay. Thank you for bringing this to our attention.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sophia CSR on 5 May 2024
Hi Kathy,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.

10/10 Excellent

Joshua

Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Joshua,We are thrilled to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back soon for another memorable stay.

8/10 Good

Alicia

Travelled with family, Business traveller
Liked: Cleanliness
We only stayed for a night but the room was clean as well as all the sheets, breakfast was limited and average but overall no complaints.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 28 Apr 2024
Hi Alicia,Thank you for sharing your experience with us. We're pleased to hear that you found the room clean and the sheets well-maintained during your brief stay. Your feedback regarding the breakfast offerings is duly noted, and we will strive to enhance this aspect of our service. We appreciate your patronage and hope to welcome you back for another comfortable stay in the future.

10/10 Excellent

Mohammed Noufal

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 29 Apr 2024
Hi Mohammed,Your perfect 5-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!

2/10 Terrible

Avigael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never experienced in my life staying in a hotel that was so dirty, nasty and unfriendly manager! I booked a hotel in SureStay hotel in Monterey last weekend. I got two queen beds non smoking. When we enter the room I could smell the weed and smoking inside. The beds are so nasty and dirty. The next door you can hear their conversation and and I tried calling the front desk but I lg was clod already. Please do not stay in this hotel! I talked to the manager the next day and not even a single complains that I experienced to that place even bother her. She doesn’t care. As long I stayed there and leave the next day that’s all she cares about the managers name in that location is “Ash”
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Avigael,I apologize for the inconveniences you encountered during your recent stay at SureStay hotel in Monterey. We take all feedback seriously and have passed your comments along to the appropriate departments for review. It's regretful to hear your experience did not meet your expectations, and your concerns will be addressed with our team. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.

6/10 Okay

Tricia

Travelled with family
Liked: Staff & service
Check in staff were very nice. Property has been mostly updated. You can tell it’s an older property that they have tried to update. The room appeared clean, however, we found a sewing needle on the floor in our room. The price was acceptable for the size of the room and location to the beach and other establishments. The breakfast was a very basic continental breakfast. It held us over until lunch, so it wasn’t terrible. The only entrance into the bathroom was in one of the bedrooms. That was kind of weird but it worked okay for our family.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 7 May 2024
Hi Tricia,Thank you for sharing your feedback with us. We're glad to hear that you found our check-in staff to be welcoming and appreciated the updates to our property. Your comments regarding cleanliness and breakfast are duly noted, and we'll address the issue of the sewing needle promptly. We appreciate your understanding and hope to welcome you back for another pleasant stay in the future.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Dawn, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Large and renovated room.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 18 Apr 2024
Hi Bianca,We are thrilled to hear you had a positive experience with our friendly staff and enjoyed your spacious, renovated room. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.

8/10 Good

bruce

Travelled with family and small children
Liked: Staff & service
I said limited dining above but I mean that there weren't a lot of seating options in the breakfast area. But overall, great staff & nice spot.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 18 Apr 2024
Hi Bruce,I appreciate your feedback regarding the breakfast area seating options. We're glad you found our staff great and enjoyed the location. We'll certainly consider your input to enhance the breakfast experience. Looking forward to hosting you again soon!

2/10 Terrible

Angelica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately this place is just filthy.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 16 Apr 2024
Hi Angelica,We're truly sorry to hear about your experience. Cleanliness is a top priority for us, and we apologize for falling short of your expectations. Your feedback is valuable, and we'll address the issue promptly to ensure a better experience for our guests in the future. If there's anything else we can do to improve, please don't hesitate to let us know.

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved
Stayed 1 night in Mar 2024
Response from Sophia CSR on 16 Apr 2024
Hi Maureen,Our team appreciates your incredible rating. We are so glad we were able to provide you with such a wonderful experience. Our team always welcome our guest's ideas and suggestions. Hope to see you very soon!

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the freeway
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Maria,We're pleased to hear you found our hotel conveniently located near the freeway. Your feedback is valuable to us as we strive to provide a convenient experience for all our guests. We appreciate you taking the time to share your thoughts and hope to welcome you back soon.

4/10 Poor

James

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Heater does not work when temp will be 40⁰ tonight. Turns on after being set to 72⁰ and turns off in under 30 seconds of running. Will not turn back on unless thermostat remote is altered. Called Ftont Desk at 8:22 pm. No response. Left detailed message with cell #. No response. Front Desk hours are 8 am - 10 pm. Walked to Front Desk. Doors locked. Lights off. Inappropriately freezing!
Stayed 1 night in Mar 2024
Response from Sophia CSR on 8 Apr 2024
Hi James,We apologize for the inconvenience you experienced with the heater during your stay. Your comfort is our priority, and we regret that we fell short of meeting your expectations. Rest assured, we'll address the maintenance issue promptly and improve our communication process to ensure timely responses to guest concerns. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right for you in the future.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat small rooms.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 7 Apr 2024
Hi Kevin,Thank you for highlighting our neat small rooms. We strive to provide comfortable accommodations for our guests. We appreciate your feedback and hope to welcome you back for another pleasant stay.

6/10 Okay

Cathy

Travelled with partner
Liked: Cleanliness, staff & service
The only thing I liked about it that the room was clean but everything in the room was very small or lack of sitting area no table awkward areas to have coffee pot a chair in the corner and no table to sit at even if we took food back to the room, breakfast was terrible and not worth going
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 7 Apr 2024
Hi Cathy,We're glad to hear that you found the room clean, but we apologize for the inconvenience caused by the lack of space and amenities. Your feedback is valuable, and we'll consider it to improve our accommodations. We're sorry to hear about your dissatisfaction with breakfast, and we'll work to enhance the dining experience for our guests. Thank you for sharing your thoughts, and we hope to have the opportunity to exceed your expectations in the future.

8/10 Good

Kate Ashley

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really nice option for the price
Stayed 1 night in Apr 2024
Response from Sophia CSR on 5 Apr 2024
Hi Kate,We're thrilled you found our accommodations to be a great value for the price. Your satisfaction means a lot to us, and we look forward to providing you with another wonderful experience in the future. Thank you for choosing us!

10/10 Excellent

Brenda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, rooms were clean and area is very safe.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 5 Apr 2024
Hi Brenda,Thank you for recognizing our amazing staff and their dedication to cleanliness. We're delighted you felt safe in our area. Your satisfaction is our priority, and we hope to welcome you back for another excellent stay soon.

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 5 Apr 2024
Hello Lucy,We are glad to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 Good

David

Stayed 1 night in Mar 2024
Response from Manager on 20 Apr 2024
Hello David,We appreciate you choosing our hotel for your stay! If you have any concerns or feedback you'd like to share, please feel free to reach out to us so we can address them. We look forward to welcoming you back in the future!

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room on the first floor across from office was very noisy due to being on the street. It would be nice to supply guests with ear plugs.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 29 Mar 2024
Hi Richard,Thank you for bringing this to our attention. We apologize for the inconvenience caused by the noise from the street during your stay. Your feedback is valuable, and we'll explore options to mitigate noise disturbances, such as providing earplugs for guests. Our goal is to ensure a comfortable stay for all our guests, and we appreciate your understanding. Hope to have the opportunity to better accommodate you in the future.

10/10 Excellent

Jenna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and nice. Only slight inconvenience was there's no smoking on property. Simple solution was to take a short walk which was nice.
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Jenna,We appreciate your feedback on our property and are glad to hear you found it beautiful. The comfort of all our guests is a priority, hence our no-smoking policy. We're pleased you were able to find a solution by taking a short walk. Thank you for choosing to stay with us!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone hit our vehicle and left a dent on the fender. Possibly a suitcase
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Michael,We regret to hear about the incident with your vehicle. Please contact our management team directly to address this matter further. Thank you for your feedback, and we hope to welcome you back in the future.

6/10 Okay

Demetrio N

Travelled with family and small children
I liked the courtesy call and that they waited on us to get there. I also very much appreciated that they had almond milk since my son is allergic to milk itself. What I didn't like is that they didn't have extra blankets and that some of the breakfast items were expired.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 18 Mar 2024
Dear Guest,We're delighted to hear you appreciated our courtesy call and accommodation of dietary needs. However, we apologize for the oversight regarding extra blankets and expired breakfast items. Your feedback is invaluable, and we're addressing these issues promptly to enhance guest satisfaction. Thank you for bringing these matters to our attention.

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property has many convenience stores accessible for your stay
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello José,We appreciate you taking the time to highlight the convenience of nearby stores during your stay. We aim to provide easy access to essentials for all guests to enhance their experience. Your feedback is valuable to us and we hope you had a pleasant time exploring the area.

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Sophia CSR on 18 Mar 2024
Hi Michael,It is apparent from your rating that you did not really enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give in your comments and suggestions. We hope to provide you with a flawless experience in the future!

8/10 Good

Yen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Yen, We appreciate you choosing to stay with us! If there were any aspects of your experience that we could improve, please feel free to reach out to us directly. We hope to welcome you back soon for an even better stay!

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and easy in and out
Stayed 2 nights in Mar 2024
Response from Manager on 6 Mar 2024
Hello Kristi,We are pleased to hear that you found our hotel to be affordable and convenient for your needs. Your feedback is valuable to us! If you have any further comments or suggestions, please feel free to reach out to us.

4/10 Poor

RENANTE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy neighbor and loud,squeaking above floor. We were not able to get sleep due to these reasons.
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello RENANTE, We regret to hear about the disturbances during your stay and apologize for the inconvenience caused. Your feedback is valuable, and we encourage guests to report any disruptions for immediate action. Our team is available to address such concerns promptly to ensure a comfortable stay for all guests.

2/10 Terrible

Victor

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Victor,We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any feedback you may have so we can address any issues.

10/10 Excellent

Berlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here over the weekend. The breakfast option have plenty choices. The staff are very easy to talk to and friendly. The parking was good.
Stayed 3 nights in Feb 2024
Response from Manager on 27 Feb 2024
Hello Berlyn,We're thrilled to hear that you enjoyed our breakfast options, found our staff accommodating, and had a good experience with parking during your stay. Your feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable visit.

6/10 Okay

Misty

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 21 Feb 2024
Hi Misty,Your 3-star review encourages us to continue improving our services. Please feel free to share any specific suggestions or concerns, as we are committed to delivering a better experience for you. Thank you for choosing us!

2/10 Terrible

Dalton

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 18 Feb 2024
Hello Dalton,We regret to hear that your experience did not meet your expectations. Please feel free to reach out to our hotel directly with any concerns so we can address them promptly.

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Could be better.
Our reasoning for 3 stars is front office staff was friendly. Tv channel selection was decent. There was no comforters which was odd. The lighting throughout the room/bathroom was very dim. The breakfast area is super tiny. Minimal options such as hard boiled eggs, waffles English muffins, apples, 3 kinds of cereals, yogurts, juice, coffee. Maybe they had more but by the time we got there at 8 am (an hour after opening) there wasn’t much left. Hardwood floors that weren’t very clean. Upon walking in we took our shoes off outside so we wouldn’t dirty the floor, 5 minutes of walking around getting situated our socks were dirty.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 12 Feb 2024
Hi Laura,Thank you for your feedback. We're pleased you found our front office staff friendly and enjoyed the TV channel selection. We apologize for any inconvenience regarding the lack of comforters, dim lighting, and cleanliness issues. Your comments are valuable, and we'll work to improve in these areas for a better experience. We appreciate your insight and hope to exceed your expectations in the future.

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I spent $150 for a room with a jetted Tub only to find out that everything was dirty. The bathtub was dirty, walls were dirty, windows looked like they’ve never been clean, spiderwebs on the ceiling, loose hair on towels and in the ice bucket, and the chair that was in the room had dirt on the seat. The staff was nice but overall was not a pleasant time. Being in the military, it doesn’t take much to make me comfortable but the experience here was disappointing.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 12 Feb 2024
Hi Richard,We apologize for the cleanliness issues you encountered during your stay. Providing a comfortable and hygienic environment is our priority, and we regret falling short of your expectations. Your feedback is invaluable, and we will promptly address these concerns to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Just ok for quick trip
Location was great. Paper thin walls and heater was loud. Wish had blackout curtains.
Stayed 2 nights in Feb 2024
Response from Manager on 15 Feb 2024
Dear Guest, Thank you for sharing your feedback. We're pleased to hear that you enjoyed our location. We apologize for any inconvenience caused by the noise and lack of blackout curtains. We appreciate your input and will share it with our team for further improvements.

2/10 Terrible

luis

Business traveller
Disliked: Cleanliness
I didn’t like that some of the guess where up all night and made a lot of noise, couldn’t have a good sleep night.
Stayed 1 night in Feb 2024
Response from Manager on 10 Feb 2024
Hello luis,We apologize for any inconvenience caused by the noise disturbance during your stay. Our team strives to ensure a peaceful environment for all guests, and we regret if this fell short during your visit. We appreciate your feedback and will address this with the appropriate departments to improve the overall experience for future guests. Thank you for bringing this to our attention.

2/10 Terrible

Sunshine

Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Sunshine, We're sorry to hear that you didn't fully enjoy your stay. Please feel free to contact us with any specific feedback so we can make improvements for our future guests. We value your input and would appreciate the opportunity to address your concerns.

10/10 Excellent

Mele k

Liked: Cleanliness
Friendly and clean
Stayed 2 nights in Jan 2024
Response from Manager on 30 Jan 2024
Hello Mele k,Thank you for sharing your positive feedback! We're thrilled to hear that you found our hotel to be both friendly and clean. It's always our goal to provide excellent service and maintain a high standard of cleanliness. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

hector

Stayed 1 night in Jan 2024
Response from Manager on 22 Mar 2024
Hello hector,We are thrilled to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out. We hope to welcome you back soon for another fantastic stay!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monterey Stay
The only drawback to our stay was the lack of water pressure in the shower.
Stayed 2 nights in Jan 2024
Response from Manager on 17 Jan 2024
Dear Guest,Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience caused by the water pressure in the shower. Our team has been notified and will look into this matter further to ensure it is resolved. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Neil

Travelled with partner
A bit noisy as on a street with moderate traffic but understandable. Very clean room.
Stayed 1 night in Jan 2024
Response from Manager on 16 Jan 2024
Hello Neil,Thank you for choosing our hotel for your stay. We apologize for any inconvenience caused by the street noise, as it is something beyond our control. However, we are glad that you found your room to be very clean. We strive to provide a comfortable and spotless environment for our guests. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Christina

Stayed 4 nights in Jan 2024
Response from Manager on 10 Jan 2024
Hello Christina,We appreciate your recent stay at our hotel. If there is anything we could have done to improve your experience, please do not hesitate to reach out to us directly. We value your feedback and would love to have the opportunity to address any concerns you may have had. We hope to welcome you back in the future for an even better stay.