All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The desk staff and valet employees were excellent .
The toilet could be a little higher
Patricia
Stayed 2 nights in Apr 2024
Response from Owner on 15 Apr 2024
Patricia, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Thank you very much for your positive feedback! We hope to serve you again in the future.
8/10 Good
Deborah
6 Apr 2024
Liked: Cleanliness, staff & service
Excellent. Walkable to the historic areas of the city and the river.
Deborah
Stayed 3 nights in Apr 2024
Response from Owner on 8 Apr 2024
Deborah, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
10/10 Excellent
Gregory, Newark
4 Apr 2024
The hotel is nice. I had an issue with the room that I was assigned to. I asked the front desk if they can move me. They move me with no problem. Customer service was great. Will be staying there again.
Gregory
Stayed 3 nights in Apr 2024
Response from Owner on 5 Apr 2024
Gregory, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Charlotte, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Thank you for taking the time to review us, Artilda. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
Thank you very much for your positive feedback! We hope to serve you again in the future.
10/10 Excellent
Kynyatta, Covington
18 Mar 2024
Kynyatta
Stayed 2 nights in Mar 2024
Response from Owner on 8 Apr 2024
Kynyatta, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
We have stayed here 5 or 6 times, and love it. Great location, friendly staff, nice rooms. But this time a few little things were off. There was no bath at the first night, cups and coffee pods were not replaced for the second night. We will come back, but I hope they tighten up on these details.
John
Stayed 2 nights in Mar 2024
Response from Owner on 15 Mar 2024
John, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
Perfect location to everything, friendly staff, comfortable beds and room
Charles
Stayed 2 nights in Mar 2024
Response from Owner on 11 Mar 2024
Charles, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Thank you very much for your positive feedback! We hope to serve you again in the future.
4/10 Poor
Anna
Travelled with group
12 Feb 2024
Disliked: Staff & service
** STOLEN ITEMS** At first the hotel seemed nice and clean but upon entering our room there was a weird smell which may have came from the wet carpeting next to the AC unit but we didn’t pay it much mind. We left the hotel to have breakfast then come back to check out when we arrived to our room the housekeeper was in our room. She did not speak English but proceeded to try to talk to us in Spanish pointing at our bags. Once she gathered her cleaning supplies and left we noticed our belongings did not seem to be the way we left them. Come to find out we had items missing from our bags, things were moved around from one bag to another and 2 Stanley cups were missing as well. As we were attempted to get a manager / supervisor involved the maid approached my friend with one of the stolen items. The housekeeping supervisor tried to justify why the maid was cleaning our room before the check out, was giving excuses as to why our belongings were not in the room and ultimately did not locate half of our missing items. We did get the Stanley cups back however there were items taken that were not found and returned back. The location of the hotel was about a 20 minute walk to Forsyth Park and River Street. Personally we will not be staying at a Marriott hotel again.
Anna
Stayed 1 night in Feb 2024
Response from Owner on 13 Feb 2024
Thank you for taking the time to review us, Anna. It is never our intention to disappoint a guest, and we sincerely apologize for the inconveniences this has caused during your stay. We will review this feedback during our next team meeting to ensure it does not happen again and use this as a training opportunity to further improve our guest services. Although we have spoken after your stay, please don’t hesitate to reach out to the hotel directly if you would like. We hope to welcome you back in the future for a more positive experience.
Staff was helpful.
$35 parking fee per night seemed steep.
michael
Stayed 1 night in Feb 2024
Response from Owner on 12 Feb 2024
Michael, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
Chika, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Norma, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Jeyakrishna, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
10/10 Excellent
Wulah
15 Jan 2024
Wulah
Stayed 1 night in Jan 2024
Response from Owner on 5 Feb 2024
Wulah, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Norma, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Jason, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
This property is at a good location and styling is nice, but it was rather dirty in our room, the hallways, and the elevator smelled absolutely terrible. It doesn’t seem like management keeps up this hotel well. Our bathroom was missing shampoo too
Rachel
Stayed 1 night in Dec 2023
Response from Owner on 8 Jan 2024
Thank you for taking the time to review us, Rachel. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
I would highly recommend staying at this hotel in the future. Great location and the plus was our room was ready early checkin, front desk employee was an absolute pleasure and very attentative to us, just a happy helpful person in all. Valet service employees were a joy to talk wiwth and most helpful.
Andrea
Stayed 1 night in Dec 2023
Response from Owner on 31 Dec 2023
Andrea, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
Thank you for sharing feedback on your guestroom during your recent stay, Stephanie. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.
We enjoyed the Courtyard so much, we stayed there on our return trip to Florida.
Robert
Stayed 1 night in Dec 2023
Response from Owner on 31 Dec 2023
Robert, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
We stayed one night, staff was super friendly however when we got to our room the sheets hadn’t been changed and there was hair all over the sheets.
No trash bags in the rooms, only one towel, and the floor hadn’t been vacuumed.
Robert
Stayed 1 night in Dec 2023
Response from Owner on 31 Dec 2023
Robert, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
Robert, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
From check in to a seamless checkout, we had a wonderful time in Savannah. Thank you especially to Dom at the front desk who we quite enjoyed chatting with
Theresa
Stayed 1 night in Dec 2023
Response from Owner on 27 Dec 2023
Theresa, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
6/10 Okay
Robert J
21 Dec 2023
Robert J
Response from Owner on 19 Feb 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
10/10 Excellent
Kristine
18 Dec 2023
Kristine
Stayed 2 nights in Dec 2023
Response from Owner on 20 Dec 2023
Kristine, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Shaun
16 Dec 2023
Shaun
Stayed 2 nights in Dec 2023
Response from Owner on 18 Dec 2023
Shaun, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
10/10 Excellent
Zavonya
Travelled with family, Travelled with group
15 Dec 2023
Liked: Cleanliness, staff & service, amenities
Very nice property and friendly staff. The property was well kept, though just a bit older.
Zavonya
Stayed 2 nights in Dec 2023
Response from Owner on 20 Dec 2023
Zavonya, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Carol, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Mark, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Thank you very much for your positive feedback! We hope to serve you again in the future.
10/10 Excellent
Emily
7 Nov 2023
Emily
Stayed 1 night in Nov 2023
Response from Owner on 28 Nov 2023
Emily, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Ted, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Comfortable, clean, quiet room, very helpful staff:))
Danae
Stayed 2 nights in Nov 2023
Response from Owner on 8 Nov 2023
Danae, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
4/10 Poor
Thomas
Travelled with partner
6 Nov 2023
Disliked: Cleanliness, staff & service
bathroom area not clean housekeeping staff did provide proper service
Thomas
Stayed 10 nights in Oct 2023
Response from Owner on 7 Nov 2023
Thank you for sharing feedback on your guestroom during your recent stay, Thomas. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.
We could walk a block and catch a shuttle for free transportation to the Enmarket Arena!
Linda
Stayed 1 night in Nov 2023
Response from Owner on 2 Nov 2023
Linda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
BryAnna, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Right across the street from the hop on hop off sightseeing bus tour stop 1. Convenient to everything. Very friendly staff, comfortable room. Would always stay here.
linda
Stayed 4 nights in Oct 2023
Response from Owner on 23 Oct 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.
We booked a king with sofa bed…received king with a chair..the person checking in gave me attitude since I booked through Expedia…once the room was changed I then had to go downstairs to get bedding for the sofa bed. The potpourri smell was so strong you could smell it way before you entered the building. It was like they were trying to cover up something. My allergies were so bad inside the building but then I was able to breathe better when I was out of the building. The room was not clean and odd looking stuff on the baseboards in the hallway. Will never stay here again.
Karla
Response from Owner on 31 Oct 2023
Thank you for taking the time to share your feedback about your recent stay, Karla. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
The hotel is well located, the staff is very friendly and helpful.
Everything is clean and well maintained.
Love the balconies.
Patricia
Stayed 1 night in Oct 2023
Response from Owner on 19 Oct 2023
Patricia, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!