Business Room, 1 King Bed, Non Smoking

Reviews of Super 8 by Wyndham Sault Ste Marie On

2 out of 5
Super 8 by Wyndham Sault Ste Marie On
184 Great Northern Rd, Hwy 17 North, Sault Ste. Marie, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1007 reviews" "
Rating 8 - Good. 335 out of 1007 reviews" "
Rating 6 - Okay. 83 out of 1007 reviews" "
Rating 4 - Poor. 28 out of 1007 reviews" "
Rating 2 - Terrible. 17 out of 1007 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and as shown online. The breakfast was wonderful. There were a lot of options to choose from such as waffles, French toast, cereal, oatmeal, toast, muffins, bagels and yogurt. The location was convenient to shopping and restaurants. We would definitely stay again.
Stayed 3 nights in May 2024
Response from jason on 23 May 2024
Hello Tony, Thank you so much for the positive feedback and I will be sure to share this with the Super 8 team, as I know they will be encouraged by these comments. We hope you had a safe travel back and we look forward to welcoming you back in the near future.

10/10 Excellent

Vernon

Travelled with family
The property is in a great location.
Stayed 1 night in May 2024
Response from Super 8 Front Desk on 23 May 2024
Thank you for your kind review. We're glad our location met your expectations. We look forward to welcoming you back soon.

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, and off a main road.
Stayed 1 night in May 2024
Response from Super 8 Front Desk on 23 May 2024
Thank you for your wonderful review. We're thrilled to hear that you appreciated our quiet location just off the main road. Your satisfaction is our priority, and we can't wait to welcome you back for another peaceful stay.

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in May 2024
Response from Super 8 Front Desk on 22 May 2024
Hi Bob, Thank you for your 4 out of 5 score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

10/10 Excellent

Akshay

Travelled with group
Liked: Cleanliness, staff & service
great place to stay within a lower budget. Nice, clean, gets the job done. Comfy beds. right next to a starbucks & DQ.
Stayed 1 night in May 2024
Response from Super 8 Front Desk on 21 May 2024
Hi Ashkay,Thanks for taking your time to leave a review we are glad you enjoyed your stay with us.we hope you visit again.Super8 front deskSandra

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a better than normal breakfast and it was very clean and modern. The only complaint I have is you can hear the people upstairs walking around .
Stayed 2 nights in May 2024
Response from Super 8 Front Desk on 21 May 2024
Hi Charlene,Thanks for taking your time to leave a review.we are glad you enjoyed your stay with us.We are sorry about the inconvenience.we hope you visit again.Super8 front deskSandra

6/10 Okay

Orville

Travelled with partner
The hotel is exactly what you would expect. Nothing bad to say about the place, but nothing to write home about
Stayed 1 night in May 2024
Response from Jason on 23 May 2024
Hello Orville, Thank you for your feedback and we hope to welcome you back in the future.

10/10 Excellent

Clarissa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect specially for furparents!
Stayed 1 night in May 2024
Response from Super 8 Front Desk on 19 May 2024
Good Morning Clarissa:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you and your furry friend enjoyed your stay!Take care and have a wonderful weekend!Super 8 Front Desk

10/10 Excellent

Antione

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and the service was very good
Stayed 1 night in May 2024
Response from Super 8 Front Desk on 19 May 2024
Good Morning Antione:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you loved our room and our helpful staff.Take care and enjoy your day!Super 8 Front Desk

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service excellent rooms. Great breakfast
Stayed 2 nights in May 2024
Response from Super 8 Front Desk on 16 May 2024
Good Morning John, we appreciate your feedback. We are pleased to know that you've had a wonderful stay with us.Have a great day!Front Desk Super 8

10/10 Excellent

Yokesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy rooms. Bathroom was super clean and organized towels and toiletries. Easy and fast check in
Stayed 1 night in May 2024
Response from Jason on 14 May 2024
Hello Yokesh, Thank you taking the time to provide us with your positive feedback. I am happy to hear that you had a great stay and we look forward to welcoming you back in the future. Have a wonderful day

10/10 Excellent

Sikander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property at prime location with multiple restaurant options. Rooms are spacious, clean and tidy. Would recommend.
Stayed 1 night in May 2024
Response from Super 8 Front Desk on 12 May 2024
Good Morning Sikander:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoyed our clean and tidy room, and our prime location with many food options nearby.Take care and have a wonderful day!Super 8 Front Desk

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Super8 on 12 May 2024
Hi Michael, Thank you for your 5 out of 5 score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in May 2024
Response from Super 8 Front Desk on 12 May 2024
Hi Michael, Thank you for your 4 out of 5 score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Super 8 Front Desk on 12 May 2024
Hi Michelle, Thank you for your 4 out of 5 score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

6/10 Okay

Megan

Business traveller
Liked: Staff & service
Basic hotel, no frills. The shampoo bottle that was provided for me was used. The bed was comfortable. Water pressure was adequate.
Stayed 1 night in Apr 2024
Response from Jason on 14 May 2024
Hello Megan, Thank you for taking the time to provide us with you feedback. I would like to think we are better than " no frills " but yes you are correct we are not a 5 star hotel property. The Super 8 team is very excited as we are set for a full room re-fresh witch will include new bathrooms, new beds, new AC units and upgraded furniture.We hope you give us the opportunity to welcome you back in the future. Have a wonderful day

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Super8 on 9 May 2024
Hi Danielle, Thank you for your perfect score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

8/10 Good

albert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have all the amenities within walking distance to the hotel
Stayed 1 night in May 2024
Response from Super8 on 7 May 2024
Hi Albert, We're thrilled to hear that you found everything you needed within walking distance of our hotel. Convenience is key, and we're delighted that our location met your needs. We hope you had a fantastic time exploring the area, and we can't wait to welcome you back for another enjoyable stay!

10/10 Excellent

Karen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hot tub!
Stayed 1 night in Apr 2024
Response from Super8 on 7 May 2024
Hi Karen, Thank you for sharing! We're delighted you enjoyed the hot tub. Looking forward to welcoming you back soon!

10/10 Excellent

Renae

Liked: Staff & service
Stayed 1 night in May 2024
Response from Super 8 Front Desk on 5 May 2024
Thank you for your 5 out of 5 rating. We're thrilled you enjoyed your stay with us! Thank you for recognizing our efforts to maintain a high standard at our hotel. Your kind words mean a lot to us. We hope to welcome you back soon!

6/10 Okay

Laureen

Travelled with family
Liked: Staff & service
Check-in was smooth. There were a few options for breakfast which was appreciated and the coffee was good. Our room had a very strong smell like air freshner (Frebreeze type smell) which isn't great when you're sensitive to scents. We opened the window but that didn't help much. Had we checked in earlier in the day, we would have asked for a different room. The beds weren't terribly comfortable but okay for one night. The heating/cooling system in the room was very loud so we turned it off for the night.
Stayed 1 night in Mar 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residential area where some properties are not particularly well kept. That said - the hotel itself is in excellent shape and well run.
Stayed 1 night in May 2024
Response from Super 8 Front Desk on 2 May 2024
Thank you for your 5 out of 5 rating. We're thrilled you enjoyed your stay with us! Thank you for recognizing our efforts to maintain a high standard at our hotel. Your kind words mean a lot to us. We hope to welcome you back soon!

10/10 Excellent

Donna, Atlanta

Stayed 1 night in Apr 2024
Response from Super 8 Front Desk on 22 May 2024
Hi Donna, Thank you for your 5 out of 5 score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

10/10 Excellent

Elliot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice clean hotel with a great free breakfast set-up. Pet friendly rooms available. We’ll stay here again.
Stayed 1 night in Apr 2024
Response from Super 8 Front Desk on 1 May 2024
Good Morning Elliot: Thank you for staying with us .We appreciate the 5 out of 5 rating! We are pleased you enjoyed our clean property and the close dining options available. Take care and enjoy your day! Super 8 Front Desk

10/10 Excellent

Eraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 30 Apr 2024
Good Morning Eraj:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you had great service.Take care and enjoy your day!Super 8 Front Desk

8/10 Good

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay! But disappointed with our breakfast with no eggs! Hard boiled eggs are the easy to have on hand and should be offered with a continental breakfast
Stayed 1 night in Apr 2024
Response from Jason on 30 Apr 2024
Hello Beverly, Thank you for providing us with your feedback. I am not sure if you were not able to see the fridge that had the hard boiled eggs in them ? but we have had hard boiled eggs at breakfast for many years. We also have a breakfast attendant that can assist with any questions or refill the station if it was empty. I am sorry you missed out on the eggs but if you plan to return we are happy to show you the location of the eggs. We hope you had a safe travel and look forward to welcoming you back in the future

8/10 Good

Tyson

Clean and friendly staff
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 30 Apr 2024
Good Morning Tyson:Thank you for staying with us.We appreciate the 4 out of 5 rating!We are pleased you enjoyed our clean property and our friendly staff!Take care and have a wonderful day!Super 8 Front Desk

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service
A good value property. Nothing fancy, but clean and somewhat updated. Lots of dining options close to the facility too. Would recommend.
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 30 Apr 2024
Good Morning Michael:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoyed our clean property and the close dining options available.Take care and enjoy your day!Super 8 Front Desk

4/10 Poor

Keith

Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Noisy….outside and in
Stayed 1 night in Apr 2024
Response from Jason on 30 Apr 2024
Hello Keith, Our aplogies that you had these noise issues. Were you able to contact the front desk when these issues were happening? Front desk team is great as asking other to keep it down and also doing outside walk arounds to keep the parking lot safe and noise free. Again, please accept our aplogies and we hope to welcome you back in the future .

8/10 Good

Blake

Stayed 1 night in Apr 2024
Response from Super 8 Front Desk on 19 May 2024
Good Morning Blake:Thank you for staying with us.We appreciate the 4 out of 5 rating!Take care and have a wonderful day!Super 8 Front Desk

8/10 Good

corazon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good service, two thumbs up!
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 28 Apr 2024
Good Afternoon Corazon:Thank you for staying with us.We appreciate the 4 out of 5 rating!We are pleased you had good services and a thumbs up to you for being you!Take care and have a wonderful day!Super 8 Front Desk

10/10 Excellent

Peter, Ingersoll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well located and easy to find. Staff were all very friendly. Room was very clean, comfortable beds and quick breakfast available before hitting the road
Stayed 1 night in Apr 2024
Response from Super 8 Front Desk on 28 Apr 2024
Greetings Peter! Thank you for staying with us. We appreciate the 5 out of 5 rating! We are pleased you enjoyed our clean hotel, our kind staff and our breakfast options. Take care and have a wonderful day!Super 8 Front Desk

8/10 Good

Jacobo

Stayed 1 night in Apr 2024
Response from Super 8 Front Desk on 17 May 2024
Good Morning Jacobo:Thank you for staying with us.We appreciate the 4 out of 5 rating!Take care and enjoy your day!Super 8 Front Desk

6/10 Okay

John Kenneth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in staff person not even remotely pleasant or welcoming. My wife and I have stayed at this property on multiple occasions. This would be the first time that we did not feel like a valued customer. The person was efficient but, on our check in, not the appropriate person to greet travellers
Stayed 1 night in Apr 2024
Response from Jason Lewis on 29 Apr 2024
Hello John, This is very disappointing to read that the staff were not welcoming or pleasant. I will be following up personally with the staff member and provide any training they need to better their guest services skills. This is not the experience we wanted you to have. Please email me back and I would love to discuss more about your stay and also find out if you will be travelling back this way anytime soon ? Look forward to speaking with you

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, kind staff, fantastic breakfast options
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 26 Apr 2024
Good Morning Heidi:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoyed our clean hotel, our kind staff and our breakfast options.Take care and have a wonderful day!Super 8 Front Desk

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service clean rooms. Very satisfied with the continental breakfast. We wil return!!!
Stayed 1 night in Apr 2024
Response from Super8 on 24 Apr 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure all our guests have a fantastic experience, and we're delighted that we could exceed your expectations. We can't wait to welcome you back on your next visit

8/10 Good

Mahnaz

Travelled with partner
I like it ,every thing is good Thanks.
Stayed 1 night in Apr 2024
Response from Super8 on 24 Apr 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure all our guests have a fantastic experience, and we're delighted that we could exceed your expectations. We can't wait to welcome you back on your next visit

10/10 Excellent

Allan

Travelled with partner
Liked: Staff & service, amenities
Staff friendly and variety for selection for breakfast.
Stayed 2 nights in Apr 2024
Response from Super8 on 24 Apr 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure all our guests have a fantastic experience, and we're delighted that we could exceed your expectations. We can't wait to welcome you back on your next visit

6/10 Okay

Scott

Stayed 1 night in Apr 2024
Response from Super 8 Front Desk on 12 May 2024
Hi Scott, Thank you for your 3 out of 5 score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 20 Apr 2024
Good Afternoon Marilyn:Thank you for staying with us.We appreciate the 4 out of 5 rating!Take care and enjoy your day!Super 8 Front Desk

10/10 Excellent

Tracy

Stayed 1 night in Apr 2024
Response from Super 8 Front Desk on 12 May 2024
Hi Tracy, Thank you for your 5 out of 5 score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 19 Apr 2024
Good Morning Sarah:Thank you for staying with us.We appreciate the 5 out of 5 rating!Take care and have a wonderful day!Super 8 Front Desk

10/10 Excellent

Migel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024
Response from Super8 on 18 Apr 2024
Thank you for the 5-star review! We're thrilled you enjoyed your stay and hope to welcome you back soon!

10/10 Excellent

Cara-Lee

Stayed 1 night in Apr 2024
Response from Super 8 Front Desk on 7 May 2024
Thank you for your perfect score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel safe and like the property.
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 16 Apr 2024
Good Morning Susan:Thank you for staying with us.We appreciate the 5 out of 5 rating!Take care and have a wonderful day!Super 8 Front Desk

10/10 Excellent

Cara-Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and clean.. great customer service
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 16 Apr 2024
Good Morning Cara-Lee:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoyed our great staff and our clean and quiet rooms.Take care and enjoy your day!Super 8 Front Desk

10/10 Excellent

Gerry VAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy with courteous staff on hand. The room was clean and spacious with all the amenities as described on the web site. (Flat screen TV, mini fridge, an extra blanket,etc. The only down side was the noise of the heater/air conditioner fan...but I've never found a quiet one at any facility I've stayed at. We just turn off the heat for the night time hours. The complimentary breakfast was great and well supplied. No, you won't find sausage or bacon BUT help yourself to hard boiled eggs, French toast, waffles, cereals, fresh fruit, bagels, muffins, yogurt, milk, tea and coffee. Hey, anyone should be able to find something they like here. Well done Super 8, we enjoyed our stay and will be back.
Stayed 2 nights in Apr 2024
Response from Super 8 Front Desk on 28 Apr 2024
Greetings Gerry! Thank you for staying with us. We appreciate the 5 out of 5 rating! We are pleased you enjoyed our clean hotel, our kind staff and our breakfast options. Take care and have a wonderful day!Super 8 Front Desk

10/10 Excellent

Stephen

Liked: Amenities
It’s good
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 14 Apr 2024
Good Morning Stephen:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoy our property.Take care and have a wonderful day!Super 8 Front Desk

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Clean. Decent breakfast
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 13 Apr 2024
Good Morning Christine:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoyed our clean rooms, our breakfast and your overall stay!Take care and have a wonderful day!Super 8 Front Desk

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPACIOUS ROOMS AND VERY COMFORATABLE BEDS.
Stayed 3 nights in Apr 2024
Response from Super8 on 11 Apr 2024
Hi Janice: Thanks for staying with us. We appreciate your feedback!