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Reviews of Twin Falls Resort State Park

3 out of 5
Twin Falls Resort State Park
RR 97, Saulsville, WV

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 115 reviews" "
Rating 8 - Good. 34 out of 115 reviews" "
Rating 6 - Okay. 10 out of 115 reviews" "
Rating 4 - Poor. 4 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that this property was quiet and the employees at the service desk were very kind and helpful. They had a nice workout room. The pool area was very hot. The pool itself was very slippery with many hairs in the water. It didn’t feel very clean. The hot tub was out of order when we went.
Stayed 2 nights in Jul 2022

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Absolutely beautiful & quiet, definitely coming back to stay.
Stayed 1 night in Jun 2022

10/10 Excellent

Michael

Stayed 5 nights in Jun 2022

10/10 Excellent

Nancy

Stayed 1 night in Jun 2022

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in May 2022

8/10 Good

Clarence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in May 2022

4/10 Poor

Tina

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Glenn

Travelled with family
Liked: Staff & service
Seriously hate the long long winding drive. Up here , but the scenery is gorgeous and the property is beautiful. Too far from anything for me.
Stayed 1 night in Mar 2022

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Gregory

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was far from advertised no fireplace, no jetted tub, room wasn’t as spacious as indicated. Floor was wet condensation was so bad in room like being in basement. The pool was the highlight of the trip….
Stayed 2 nights in Dec 2021

10/10 Excellent

Dru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very difficult to find the lodge. gPS took us the back way which was scary at night. However we should have followed the signs in to the front way even though it was longer.
Stayed 2 nights in Nov 2021

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pleasantly surprised at the arrival....great resort!
Stayed 3 nights in Nov 2021

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a family trip
The hotel was great, a little dated, but clean. Pool was nice, but the floor around the pool is extremely slick. The restraunt food was good, but it closes really early, and there is nothing in close proximity to drive and get. My recommendation would be to add better selection to the sundries section of the "gift shop. the selection was limited to chips, candy, and chicken noodle soup. Vending machines may be an option as well. There is a laundry room, but it only has one washer and one dryer.
Stayed 2 nights in Oct 2021

8/10 Good

Kerry

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Nice and quiet. Room was hard to find. Not the cleanest.
Stayed 3 nights in Oct 2021

8/10 Good

Susie.

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A nice place to get away.
Stayed 3 nights in Oct 2021

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
We went on hikes and read books outside in the courtyard. The resort was beautiful. The woods were amazing. The food at the restaurant was delicious. Everyone was very friendly.
Stayed 2 nights in Sep 2021

8/10 Good

Mike

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We would have called this stay excellent, however, it is a bit out of the way and the restaurant was the only food option. The food was terrible at best and the service was indifferent, we looked around at what others were eating, theirs was no different. I knew we were in trouble when we heard the microwave running almost non stop. My wife was served a baked potato that must have been in the oven overnight, it was burnt black and dried out, she sent it back, its replacement was no better. Both meals looked to have been prepared in advance and microwaved before serving. Otherwise the facility was clean and well kept, it's too bad the restaurant so badly marred the visit.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yep
It was good all employees were super friendly and helpful except one, she was a complete turd.
Stayed 4 nights in Sep 2021

8/10 Good

Samhita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cabin. We were there for 2 days. Forest all around. Great location. Quiet and nice to spend a weekend with the family.
Stayed 2 nights in Sep 2021

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hidden gem that is absolutely amazing. Got there on an motorcycle and Route 10 is sheer heaven for a rider. Rt 16 is great too. The resort is spacious and super quiet, the perfect mountain getaway. The rooms are huge by any standards and staff are beyond friendly… couldn’t be better.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a very small, quiet surprise!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all around experience!
Hotel was very clean. Friendly, helpful staff (even gave us a personal call before our trip to update us on the park/restaurant status). The quality of food/service was awesome from the restaurant (breakfast takeout). Fabulous place to stay.
Stayed 1 night in Jun 2021

10/10 Excellent

Deanna

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
Good location
Stayed 2 nights in Jun 2021

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Jeri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful. The description about the rooms was a little off, but everything else was amazing. Best customer service I've ever seen!
Stayed 5 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly, but the room was not very clean
Stayed 1 night in Jul 2020

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second stay with them. Another wonderful experience. Everyone is welcoming and the restaurant is very accommodating. Will definitely be back. Also, the new park and ride option for the HMT is awesome!
Stayed 3 nights in Jul 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat getaway
Beautiful place and very friendly staff
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid way too much. It stated that it had a jetted tub and it did not. Way over priced for a regular room
Stayed 1 night in Jul 2020

10/10 Excellent

Balls, Buffalo, NY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so far out Into the woods that there is no traffic. It is just peaceful and relaxing.
Stayed 1 night in Feb 2020

10/10 Excellent

J. Ginger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
This was awesome weekend get awau.
Stayed 2 nights in Jan 2020

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Amanda, Virginia

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very nice staff working in a hotel that is under construction and has bed bugs. The bugs were big. My son had to switch rooms because of the bugs.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Duane and Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No elevator
My husband has Parkinson’s and we had to walk down two long halls then walk up a set of stairs...no elevator in that section...there was a male customer that helped my husband up the stairs and set him on a couch to recuperate then the customer went back down the stairs and carried our luggage up for us....I don’t know. His name but I would like to thank him...the help was no help...the next day we found 2 wheelchairs that we use ..one upstairs ants one downstairs..we did a relay with..I admit that I did not tell them that I had a handicapped husband..because we have never been to a resort that did not have a elevator...with an elevator we have no problem...
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

6/10 Okay

Brent

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Night

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Dwight F.

Liked: Cleanliness, staff & service, room comfort
Other than having to fix the cable connection for the tv, everything was great.
Stayed 2 nights in Jul 2019

10/10 Excellent

Diane J., Oho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Stay
Stopped on our way home. Beautiful facility. Receptionist, Ashley very helpful and friendly
Stayed 1 night in Jul 2019