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Reviews of Toyoko Inn Hokkaido Sapporo Station Kita

2.5 out of 5
Toyoko Inn Hokkaido Sapporo Station Kita
1-4-3, Kita Rokujo, Nishi, Kita-ku, Sapporo

Reviews

8.0

Very good

Rating 10 - Excellent. 138 out of 415 reviews" "
Rating 8 - Good. 172 out of 415 reviews" "
Rating 6 - Okay. 74 out of 415 reviews" "
Rating 4 - Poor. 20 out of 415 reviews" "
Rating 2 - Terrible. 11 out of 415 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 3 nights in Apr 2024
Response from 東横INN札幌駅北口 くちこみ担当 on 3 May 2024
先日はご宿泊頂きありがとうございました。次回のお帰りをお待ちするとともに、貴重なご意見をいただきましたことに御礼申し上げます。

10/10 Excellent

Shun Wang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sapporo station which you can connect to most tourist spot easily. Similar standard as other Toyoko chain hotel.
Stayed 4 nights in Apr 2024
Response from フロント on 12 Apr 2024
Thank you for staying with us.We look forward to seeing you again.

2/10 Terrible

David

Stayed 1 night in Apr 2024
Response from 東横INN札幌駅北口 くちこみ担当 on 1 May 2024
この度は当ホテルをご利用いただきありがとうございます。今後もお客様に快適にお過ごしいただけますよう精進して参ります。またのご利用を心よりお待ちしております。

2/10 Terrible

Michael

Disliked: Property conditions & facilities, room comfort
Make sure you don’t get a prison room
Very small rooms. The room I was given had a window looking straight at a wall meaning the room was pitch black in the day. Lifts were dreadful - couldn’t baby the number of guests wanting to use them in the morning/evening. The pleasant staff is all this hotel has going for it
Stayed 1 night in Feb 2024
Response from 東横INN札幌駅北口 くちこみ担当 on 9 Feb 2024
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.We apologize that there were a lot of points that could not meet your expectations.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from 東横INN札幌駅北口 くちこみ担当 on 9 Jan 2024
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。またのご利用心よりお待ちしております。

6/10 Okay

Si

Liked: Cleanliness
Disliked: Amenities
The hotel staff speak very limited English. Check in is 4pm, not a minute earlier, unless you pay 1000yen per hour. The wall is paper thin, the air conditioning is hot and super dry. The breakfast however is the only highlight, they didn’t go for the continental crap, instead was some Asian style food. By the way if you didn’t exit from Sapporo station North exit, like me for the first time, you will end up walking Half an hour to find it. The hotel could specify more clearly.
Stayed 4 nights in Dec 2023
Response from 東横INN札幌駅北口 くちこみ担当 on 1 Jan 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will take seriously about your opinion and use it as a material for future improvement.

6/10 Okay

Trevor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location and breakfast breakfast breakfast.
My room reminded me of an inside cabin of a cruise ship. Dark and claustrophobic due to the adjacent building. The carpet felt grubby under foot. Kept slippers on at all times. Mattress made me itch so I had to sleep on the duvet.The walls paper thin so could hear next door and the rattle of plumbing.But the shower was powerful and the breakfast amazing. Would I repeat visit. Yes. Great location for the station and the breakfast so good.
Stayed 3 nights in Dec 2023
Response from 東横INN札幌駅北口 くちこみ担当 on 29 Dec 2023
Thank you very much for staying at our hotel the other day.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.

10/10 Excellent

Darren, Taroona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toyoko inn was perfect for our stop in Sapporo. We walked with luggage to from the train station, staff were helpful and stored our luggage until check in. And the hot breakfast was welcome the next morning. Room was clean and exactly what was needed after travelling.
Stayed 1 night in Dec 2023
Response from 東横INN札幌駅北口 くちこみ担当 on 25 Dec 2023
Thank you very much for staying at our hotel the other day.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

8/10 Good

Jocelyn Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place at good price
Good to stay the night after traveling. Great price too!
Stayed 2 nights in Aug 2023
Response from 東横INN札幌駅北口 くちこみ担当 on 7 Nov 2023
Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and easy to check in.
Stayed 2 nights in Aug 2023
Response from 東横INN札幌駅北口 くちこみ担当 on 7 Nov 2023
Thank you very much for staying at our hotel the other day.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love our Toyoko Inn stays. Everything we needed, great breakfast and even better staff!
Stayed 1 night in Jul 2023
Response from 東横INN札幌駅北口 くちこみ担当 on 7 Nov 2023
This time, thank you for staying at our hotel from some hotels.We look forward to seeing you soon on your next visit.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to crash after the brewery.
Stayed 2 nights in May 2023
Response from 東横INN札幌駅北口 くちこみ担当 on 14 Nov 2023
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

10/10 Excellent

Victor S H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Environmental friendly.
Stayed 4 nights in Apr 2023
Response from 東横INN札幌駅北口 くちこみ担当 on 14 Nov 2023
Thank you for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover sapporo
exvellent budget hotel reasonably roomy , everything eorks well and very efficient .Close to station easy walk . good value
Stayed 1 night in Feb 2023
Response from 東横INN札幌駅北口 くちこみ担当 on 14 Nov 2023
Thank you very much for staying at our hotel the other day.We will continue to promote better service in the future.We sincerely look forward to your next visit.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Wee Long

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value for money!
Value for money and superb location. Very near to the JR station and subway. Price included a breakfast to our pleasant surprise! Rooms were small but clean and had all that you need.
Stayed 1 night in Dec 2022
Response from 東横INN札幌駅北口 くちこみ担当 on 14 Nov 2023
Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even economy single room for solo traveller is still roomy. Breskfast is fine but the place we gave breakfast is too public.
Stayed 4 nights in Feb 2020

8/10 Good

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and basis facility included.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very close with Sapporo station and bus terminal, but if you wanna find some late night food have to walk to an other side about 10mins.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Though the room is small however everything you need is in there..
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Benjamin W C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value-for-money!!
I was travelling in Sapporo during the Sapporo Snow Festival and the Toyoko Inn hotels (I stayed at 2 different ones in the area during my trip; both were very similar) were lifesavers!! It seemed like just about every hotel in the city had jacked their prices up to twice their usual rates, several even thrice, to take advantage of the influx of tourists during the festival. Fortunately, the Toyoko Inn hotels maintained their normal rates and I was able to book the last few rooms which were still available. The greatest benefit of the hotel is its location. It's proximity to Sapporo Station, only a few minutes by foot, made it very convenient for me to get around Sapporo during my trip. The rooms were clean and decently furnished, comparable to other business hotels I've previously stayed in. The staff were polite and accommodating during the few interactions I had with them. The room came with buffet breakfast included. The food served isn't anything to write home about but adequate enough to last one till the next meal. If you're looking for a decent place to stay that's budget friendly and ideally situated for access to Sapporo Station, I'd highly recommend this hotel. For the low rates that they're charging, you can't go wrong with them!!
Stayed 1 night in Feb 2019

10/10 Excellent

Fary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel in the heart of Sapporo
It's centrally located - about 5 min walk from Sapporo Station and major shopping malls. Complimentary breakfast was also provided during our stay.
Stayed 2 nights in Dec 2018

10/10 Excellent

sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great walking distance to JR. Fast and easy check in. Simple and warm breakfast. Clean room. Great price.
Stayed 1 night in Jan 2019

8/10 Good

Ash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic hotel which is very reasonably priced for such a convenient location, very close to Sapporo Train Station and Shopping / Dinning complex.
Stayed 3 nights in Dec 2018

8/10 Good

Beomjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Robert F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Eyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good one night stay. About 5 mins walk from Sapporo station. Good breakfast and service
Stayed 1 night in Nov 2018

10/10 Excellent

HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean and good location.
It keeps Toyoko Inn trusted stable standard, free breakfast is simple but good taste, the room is small but it is Japanese normal style, the building inside looks like a new one. The room and the bathroom are very clean. The location is just 3 minutes away from one of the exits of Sapporo station, if you can find the right exit, quiet but enough eating places in the station and around the hotel. And there are 7-11 and Lawson shops outside of the hotel. Overall, I am happy about my stay.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Stay @ toyoko Inn in March 2018
While the hotel is typical of a 3-star hotel in Japan, the location is central and within 5 min walking distance from Sapporo station. It also has a convenience store just ard the corner. Generally a value for money hotel if one’s not picky abt the facilities.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location hotel
Hotel location is very near to Sapporo station. Room is comfortable with decent size for solo traveller. Hotel staffs are helpful. And also very near to shopping area.
Stayed 2 nights in Feb 2018

10/10 Excellent

panuwat, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Good hotel with big room and bed. (Cheap hotel in jpn alway have small room and small bed) Not far from subway and shopping center. Breakfast included. Active staff.
Stayed 1 night in Feb 2018

10/10 Excellent

JIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Hyuna

Liked: Cleanliness, property conditions & facilities, room comfort
Good budget hotel
It's a great budget hotel with pretty good facilities. Good for solo or duo travelers. They provide free simple but sufficient breakfast which is a big plus.
Stayed 1 night in Dec 2017

8/10 Good

CHI SING

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Nick, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in a single room, and the room was big compared to other Japanese hotels I had stayed. Only one thing I did not like is that the check-in time is 4 pm and check-out is 10 am.
Stayed 1 night in Nov 2017

8/10 Good

Vickielee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very close to j r rail, very clean breakfast was free exceptional,
Stayed 1 night in Oct 2017

4/10 Poor

Lina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing nice hotel with good breakfast
Small twin beds with limited room area but clean and comfortable! Walking 5mins from JR saporro station. Strict check in at 4pm
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convenient Located
Great location, just minutes to Sapporo Station. Convenient stores within seconds.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and super clean.
Staff is friendly. Room is clean. Location is great!! Nearby JR Sapporo Station. Very convenient.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Fair hotel
The location was good It's near the JR station But I do not like their rules, which we need to return the key to reception every time we left the room And even I have two consecutive stay there, their cleaning time was from 10am to 3pm, I cannot go back to the hotel for 5 hours, while it's heavy snow outside, so why would I need to book the same hotel for 2 consecutive nights??

6/10 Okay

hiroshi

Travelled with family
便利だがちょっと狭いかな、只朝食が付いて助かった。
Stayed 1 night in May 2024
Response from 東横INN札幌駅北口 くちこみ担当 on 25 May 2024
先日はご宿泊頂き誠にありがとうございました。これからもお客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。是非またのお越しをスタッフ一同心よりお待ち申し上げます。

6/10 Okay

MASAKI

Liked: Amenities, property conditions & facilities
無料朝食サービスがあって良いが受付の前が会場なのでちょっと恥ずかしい
Stayed 2 nights in May 2024
Response from 東横INN札幌駅北口 くちこみ担当 on 24 May 2024
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。今回頂いたご意見をもとに、より良いサービスの向上を目指し精進して参ります。また機会がありましたらご検討していただけると幸いです。

10/10 Excellent

MIKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from 東横INN札幌駅北口 くちこみ担当 on 24 May 2024
先日はご宿泊頂き誠にありがとうございました。是非、挽回の機会を賜りたく、またのご来館を心よりお待ち申し上げます。

8/10 Good

Tetsuya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
となりの部屋の音が聞こえる。朝食はスタッフの対応も良く、美味しく頂きました。
Stayed 2 nights in May 2024
Response from 東横INN札幌駅北口 くちこみ担当 on 18 May 2024
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。お客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。是非またのお越しをスタッフ一同心よりお待ち申し上げます。

6/10 Okay

fumio

Business traveller
駅まで近くて良かった。
Stayed 1 night in Apr 2024
Response from フロント on 6 May 2024
この度はご宿泊いただきまして誠にありがとうございました。数あるホテルの中から当ホテルをお選びいただきましてありがとうございます。次回も是非当ホテルをご利用頂きますよう、一同心よりお待ち申し上げます。

10/10 Excellent

daisuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from フロント on 6 May 2024
この度はご宿泊いただきまして誠にありがとうございました。数あるホテルの中から当ホテルをお選びいただきましてありがとうございます。次回も是非当ホテルをご利用頂きますよう、一同心よりお待ち申し上げます。

8/10 Good

Yamamoto

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from フロント on 6 May 2024
この度はご宿泊いただきまして誠にありがとうございました。数あるホテルの中から当ホテルをお選びいただきましてありがとうございます。次回も是非当ホテルをご利用頂きますよう、一同心よりお待ち申し上げます。