Mercure São Paulo Berrini Reviews

8/10 Good

Juliane, sydney

21 Nov 2023

Stayed 1 night in Nov 2023

Response from Daniel Varela Guimarães Coordenador de hospedagem on 24 Nov 2023

Ola Juliane!Agradecemos seus comentários referentes á sua hospedagem no Adágio São Paulo Berrini.Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.Agradecemos novamente por nos informar sobre sua experiência.

10/10 Excellent

Verified traveller

Business traveller

8 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent breakfast buffet. Very friendly service. Rooms well kept. Nice fitness center. Great overall value. Would stay here again. Elevator was slow.

Stayed 5 nights in Nov 2019

Response from General Manager on 11 Dec 2019

Dear guest, We very much appreciate your comments regarding your stay at the Adagio São Paulo Berrini Hotel. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope your next visit will be as pleasant as the previous one. Sincerely, Daniela P General Manager

10/10 Excellent

Lawrence

Travelled with family

25 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior Apt-Hotel, Comfy & Clean! Awesome for $$

As a Canadian Married to a Brazillian i have unique ability judge hotel using both Cultures, what is Acceptable & what is not in minds of both Brazilian & Canadian people. I as most Canadians would give Adagio 3 Star rating while wife & most Brazilians will give a 4 Star based upon our Culture views. Also by me giving it a 3 star rating is NOT A BAD NOR NEGATIVE, It is actually Quite Positive. Have stayed in many hotels All over Brasil & Never have given 3 Star Rating to even a So Called 4 star hotel. Adagio is Very Comperable to Any 3 Star Holiday Inn in N.America. May i Add that a 3 Star & 4 Star Like a Westin are Completely Different. Adagio is in this case, here in Brasil a Very Nice Hotel and Deserving a 3.5 Star! Only Negatives for me as a Canadian is tight layout (but very normal to Brasil & S.America) properties here are Rectangular and tight NOT Square like we from N.America are accustomed. Also the wifi Did not work well after 5pm, due to Most Residents being Home using internet. Service was Excellent no matter where you come from, Especially EXCELLENT for Brasil! Front Desk took pride in speaking English to me and Portuguese to Wife, Doing All they Could to make week long stay pleasant. Neighborhood-Excellent & Security-Excellent, Breakfast-Excellent, Cleanliness-Excellent within Entire Apt to include Comfortable Beds & Spotless Bathrooms with Nice amenities. Nice balcony and view! Awesome Experience Especially for the Money, Absolutely Will Stay Again!

Stayed 5 nights in Nov 2019

Response from General Manager on 11 Dec 2019

Dear guest, We very much appreciate your comments regarding your stay at the Adagio São Paulo Berrini Hotel. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope your next visit will be as pleasant as the previous one. Sincerely, Daniela P General Manager

8/10 Good

Nicholas

5 Nov 2019

Stayed 6 nights in Oct 2019

8/10 Good

Ana

29 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2018

Response from Daniela on 27 Feb 2019

Prezada Hóspede, Muito obrigada por compartilhar sua opinião sobre o Adagio SP Berrini. É um grande prazer para todos nós sabermos da satisfação de nossos hóspedes sobre nossos serviços. Esperamos recebê-la novamente em breve! Cordialmente, Daniela P. Gerente Geral

10/10 Excellent

Chiho

13 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean apart-hotel. Separate seating area. Everything clean and new. Good breakfast.

Stayed 1 night in Dec 2018

Response from General Manager on 11 Dec 2019

Dear guest, We very much appreciate your comments regarding your stay at the Adagio São Paulo Berrini Hotel. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope your next visit will be as pleasant as the previous one. Sincerely, Daniela P General Manager

4/10 Poor

Verified traveller

15 Oct 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Oct 2018

Response from Daniela on 30 Oct 2018

Prezado Hóspede, Agradecemos seus comentários referentes á sua hospedagem no Adágio São Paulo Berrini. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência. Cordialmente, Daniela P. Gerente Geral

4/10 Poor

Verified traveller

24 Nov 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unclean room. Aircon only in one of the bedrooms. Not enough seats for 3 to watch TV. No guests allowed in the premisses. Bathroom stunk the whole room. Total disaster!

Stayed 3 nights in Nov 2017

Response from Vanessa on 28 Nov 2017

Dear Mr. We appreciate to receive your comments regarding your stay at the Adagio Berrini. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. Your comment about your stay was very important to us and we will do our best in order to improve our services and product. Thank you again for sharing your experience and we hope have your visit again in the future. Kind Regards, Vanessa Guedes General Manager

8/10 Good

Alexandre

2 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great deal

It was a nice stay, in a very convenient place. The location was fine, not so far (by car) from Morumbi and Ibirapuera. It was certainly a great deal for the price we payed.

Response from Nicole on 20 Mar 2017

Dear Mr. Alexandre, We appreciate your comments regarding your stay at Adagio Berrini. It is always a pleasure receive positive evaluations! We will share your comments with our team and we are sure that will serve as an encouragement to all of our staff to continue improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Marie Pral

10/10 Excellent

Jose

26 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Response from General Manager on 19 Sept 2016

Prezado Hóspede, Agradecemos imensamente por ter nos enviado a avaliação referente à sua hospedagem no Adagio Berrini . É sempre um prazer receber impressões positivas. Sua avaliação será compartilhada com nossas equipes e tenha certeza de que será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Cordialmente, Nicole Marie Pral

8/10 Good

Verified traveller

28 Apr 2016

Response from Nicole on 30 Jun 2016

Prezado, Apreciamos imensamente seus comentários referentes á sua hospedagem no Adagio São Paulo Berrini . Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja mais agradável que a anterior. Atenciosamente, Nicole Marie Pral Gerente Geral Adagio SP Berrini

6/10 Okay

Beny, Rio de Janeiro

23 Dec 2015

Liked: Cleanliness

Fair deal. GREAT LOCATION.

Uneventful. Nice 2 bedroom, 1 room very small. Good location. overall good deal for business trip.

Response from Nicole on 30 Jun 2016

Prezado, Apreciamos imensamente seus comentários referentes á sua hospedagem no Adagio São Paulo Berrini . Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja mais agradável que a anterior. Atenciosamente, Nicole Marie Pral Gerente Geral Adagio SP Berrini

10/10 Excellent

prabhjot, Vancouver, BC

24 Oct 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, clean, stay in Sao Paolo.

Good hotel, hotel room is like an apartment set up. We had a 2 bedroom, 2 bathroom. Has a well equipped kitchen, very friendly staff. Room was cleaned every day. Less than a 10 min walk to the metro, lots of restaurants in the area as well as a super market. Found the area safe. Bedrooms themselves did not have a lot of room for luggage, etc, but there is a big closet in one room and enough room in the rest of the apartment to spread out luggage.

10/10 Excellent

Gaurav, Ghaziabad, India

4 Aug 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

The hotel was very good. It has a good staff & their response is quick. The hotel is placed in a nice neighborhood & has all convenient things available nearby.

10/10 Excellent

Brenda

5 May 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and as I expected

Great location, very well equiped and comfortable.

6/10 Okay

Daniel, USA

3 May 2015

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Clean but tired...

Can't fault the friendly (partly English speaking) staff and the apartments were very clean....brand new bed sheets etc. But the whole apartment just seemed a little tired, no Tv in the bedroom was a shame. Despite being a long stay apart hotel I didn't really want to spend an overly long time in the apartment. If you can get it for $100 or less if say that's priced about right.

8/10 Good

augusto b.

17 Jan 2015

Liked: Cleanliness, staff & service, room comfort

excelent location

nice 2 bedroom apto with a/c wi/fi , parking on the premises .

6/10 Okay

Gustavo

15 Dec 2014

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

The construction is old, there is only one tv in the living room (no tv on the bedroom). No air-conditioning on the living, just on the main bedroom.

8/10 Good

Ariel, Israel

17 Aug 2014

Liked: Cleanliness, property conditions & facilities

Suit for families more than business

It is an apart hotel that suits for families o for long business periods. The apartment has two small bedrooms, a living room, a chicken and a very small bathroom. Not lobby or meeting rooms to guest.

8/10 Good

Frank, Edmonton, Canada

11 Aug 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartment-style hotel close to Berrini metro stn

I stayed in a spacious 2-room suite for 3 nights. It is close to Berrini metro station and the metro can take you to most attractions in Sao Paulo. Just one stop away from Morumbi shopping center. The fenced facility has 24hrs security on duty. It also comes with a laundry room ("lavanderia"), but you need to buy tokens from the staff, and they are expensive (around 30 reais to use the washer and the drier ONCE)!

8/10 Good

Verified traveller

18 Jun 2014

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Horrible Wifi

The Wi-Fi was horrible. If your going for a business trip, pray that the wi-fi works for your room. You could end up with super slow internet at many times.

8/10 Good

Nale

10 Jun 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

R, NY, USA

30 Oct 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't sleep, traffic noise, no glass windows !!

Other than the terrible traffic noise all night long. Sorry, i will never book again at this hotel.

6/10 Okay

Verified traveller

7 Oct 2013

Affordable

It was affordable.

10/10 Excellent

JC, Peru

9 Apr 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

The hotel was superb, we got a room in the 24th floor and the views of Sao Paulo's buildings were awesome. Very recommended.

10/10 Excellent

Judy, Houston, TX

15 Feb 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel....

Reserved the room months ahead of time for two double beds. We got a small apt. With 2 bedrooms, 2 baths, kitchen and living room. It was so comfortable. Great breakfast every morning in hotel for ten dollars. Good location for trains. A/C in each bedroom. On 22nd floor with great view of city. Enjoyed our stay very much.

8/10 Good

Verified traveller

12 Jan 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient location

near the metro but supermarket is 20mins walk.

6/10 Okay

Verified traveller

16 Oct 2012

Liked: Cleanliness

8/10 Good

Verified traveller

26 Sept 2012

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

27 Mar 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WorldBusinessTraveler, Chicago, IL

12 Apr 2011

Liked: Cleanliness, staff & service, room comfort

Great room, amenities and location

I stayedin a two bedroom apartment for a business trip and found the location of the hotel to be superb. Centrally located to business district and shopping. The staff was friendly and knowledgeable. I had trouble with my Portuguese but the staff had a good use of English and Spanish which helped the communication. The internet services could use some improvement. I would recommend this hotel for long stays (4-7) days.

10/10 Excellent

Omar Mohamad

Travelled with family

2 Jan 2024

Liked: Cleanliness, room comfort

Hospedagem 100%

Sempre que vou a São Paulo com minha familia fico hospedado neste hotel e como sempre foi tudo 100%

Stayed 4 nights in Dec 2023

10/10 Excellent

sergio

29 Dec 2023

Stayed 2 nights in Dec 2023

10/10 Excellent

Rogerio

Travelled with family

26 Dec 2023

Liked: Cleanliness, room comfort

Otimo lugar

Foi incrivel super confortável com bom atendimento só deixou a desejar na segurança por estar com familia e criança as janelas e varanda alguns nao tem proteção e o que eu fiquei nao tinha entao nao consegui relaxar totalmente! O restante nao tenho o que falar super indico !!

Stayed 3 nights in Dec 2023

Response from Daniel Varela Guimarães Coordenador de hospedagem on 19 Feb 2024

Ola Rogerio!Agradecemos seus comentários referentes á sua hospedagem no Adágio São Paulo Berrini.Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.Agradecemos novamente por nos informar sobre sua experiência. Cordialmente

8/10 Good

Norberto

20 Nov 2023

Liked: Cleanliness, room comfort

Stayed 2 nights in Nov 2023

Response from Daniel Varela Guimarães Coordenador de hospedagem on 22 Nov 2023

Ola Norberto!Agradecemos seus comentários referentes á sua hospedagem no Adágio São Paulo Berrini.Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.Agradecemos novamente por nos informar sobre sua experiência. Cordialmente

10/10 Excellent

Silvana de o

Business traveller

17 Nov 2023

Stayed 2 nights in Nov 2023

Response from Daniel Varela Guimarães Coordenador de hospedagem on 22 Nov 2023

Ola Silvana!Agradecemos seus comentários referentes á sua hospedagem no Adágio São Paulo Berrini.Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.Agradecemos novamente por nos informar sobre sua experiência. Cordialmente

10/10 Excellent

Bruno

22 Oct 2023

Liked: Cleanliness, room comfort

Stayed 1 night in Oct 2023

Response from Daniel Guimarães Coordenador de hospedagem Adagio on 24 Oct 2023

Ola Bruno!Agradecemos sua visita e avaliação.Atenciosamente,

8/10 Good

Carlos

13 Sept 2023

Stayed 3 nights in Sep 2023

Response from Daniel Varela Coordenador de hospedagem Adagio São on 25 Sept 2023

Ola Carlos!Agradecemos seus comentários referentes á sua hospedagem no Adágio São Paulo Berrini.Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.Agradecemos novamente por nos informar sobre sua experiência. Cordialmente

10/10 Excellent

Fernando

Business traveller, Travelled with family

9 Sept 2023

Liked: Cleanliness, room comfort

Adagio SP Berrini.

Excelentes localização, atendimento e acomodações.

Stayed 3 nights in Sep 2023

Response from Daniel Varela Coordenador de hospedagem Adagio São on 25 Sept 2023

Ola Fernando!Agradecemos seus comentários referentes á sua hospedagem no Adágio São Paulo Berrini.Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.Agradecemos novamente por nos informar sobre sua experiência. Cordialmente

8/10 Good

Bruno

5 Sept 2023

Liked: Cleanliness

Antigo

Bem localizado, café da manhã muito bom. O apartamento em si é bem antigo, banheiros já precisando de a reforma. A porta do quarto não abre nem metade porque bate na cama.

Stayed 1 night in Sep 2023

Response from Daniel Guimarães Coordenador de hospedagem Adagio on 6 Sept 2023

Ola Bruno!Agradecemos seus comentários referentes á sua hospedagem no Adágio São Paulo Berrini.Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.Agradecemos novamente por nos informar sobre sua experiência. Cordialmente

10/10 Excellent

Verified traveller

28 Jun 2023

Liked: Cleanliness, room comfort

Excelente opção.

Estadia excelente, serviço de quarto impecável, café da manhã não é top, mas tb não é dos piores.

Stayed 5 nights in Jun 2023

Response from Daniel Guimarães Coordenador de hospedagem. on 12 Jul 2023

Ola Guilherme!Agradecemos seus comentários referentes á sua hospedagem no Adágio São Paulo Berrini.Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.Agradecemos novamente por nos informar sobre sua experiência. Cordialmente

8/10 Good

Wellington

Travelled with family

26 Jun 2023

Liked: Cleanliness, room comfort

Stayed 3 nights in Jun 2023

Response from Daniel Guimarães Coordenador de hospedagem. on 12 Jul 2023

Wellington!Agradecemos seus comentários referentes á sua hospedagem no Adágio São Paulo Berrini.Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.Agradecemos novamente por nos informar sobre sua experiência. Cordialmente

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Reviews of Mercure São Paulo Berrini

Reviews

Very good

8.4/10

8.4/10

8.8/10

8.0/10

Reviews

8/10 Good

Juliane, sydney

Juliane

10/10 Excellent

Verified traveller

Verified traveller

10/10 Excellent

Lawrence

Superior Apt-Hotel, Comfy & Clean! Awesome for $$

Lawrence

8/10 Good

Nicholas

Nicholas

8/10 Good

Ana

Ana

10/10 Excellent

Chiho

Chiho

4/10 Poor

Verified traveller

Verified traveller

4/10 Poor

Verified traveller

Verified traveller

8/10 Good

Alexandre

Great deal

Alexandre

10/10 Excellent

Jose

Jose

8/10 Good

Verified traveller

Verified traveller

6/10 Okay

Beny, Rio de Janeiro

Fair deal. GREAT LOCATION.

Beny

10/10 Excellent

prabhjot, Vancouver, BC

Good, clean, stay in Sao Paolo.

prabhjot

10/10 Excellent

Gaurav, Ghaziabad, India

Excellent place to stay

Gaurav

10/10 Excellent

Brenda

Great and as I expected

Brenda

6/10 Okay

Daniel, USA

Clean but tired...

Daniel

8/10 Good

augusto b.

excelent location

augusto b.

6/10 Okay

Gustavo

Gustavo

8/10 Good

Ariel, Israel

Suit for families more than business

Ariel

8/10 Good

Frank, Edmonton, Canada

Apartment-style hotel close to Berrini metro stn

Frank

8/10 Good