Dear Emily,Thank you for taking the time to score Callia Retreat Suites.Looking forward to welcoming you back to our property.Best Regards,Callia Retreat Team !

Dear Romain,Thank you very much for taking a moment of your valuable time to share your experience following your stay in Callia Retreat Suites.Looking forward to welcome you back in the near future!

Dear Mr,Walt, We would like to sincerely thank you for taking the time to write about your recent experience with us at Callia retreat Hotel. We are really glad that enjoyed the location and you are satisfied with your stay in General . We are striving to always go above and beyond for our guests, therefore it provides us with immense pleasure to see this becoming reality through our guests' experiences and shared feedback. Regarding your comment about the morning staff during breakfast .Kindly inform you upon arrival and as clearly stated on line as well ,our breakfast starts at 08:00 am .You were at the breakfast area at 07:15 everyday and my collogues were happy to allow you,to grab a coffee to start your day .They have kindly explained ,as you would like to have the breakfast at so early that you have to wait till they will make preparations at the buffet and the breakfast will be ready at 08:00 as you already been aware .The last day of your departure you were at the breakfast area earlier than the normal(07:15 am )as you had to leave early .I am really sorry for the inconvenience caused to you ,but you have to understand that each property when they sated a standard time like in our occasion the breakfast, There are preparations that has to be made in order everything be ready and in time for the guests.Warmest regards,Hatzistavrou Margarita Operation Manager

Dear Timothy, Thank you for taking the time to review Callia Retreat Suites. We value your feedback and we are delighted to read your review and that our facilities were to your liking. Looking forward to welcoming you back to our hotel. Best Regards Callia Team

Dear Siobhan, Thank you very much for your review and even more thank you very much for your kind words which are the greatest reward we can receive. Hope to have the opportunity of welcoming you back in the near future!

Thank you so much for taking time and share your experience at callia retreat hotel .Kindly inform you that .Although your reservation was for 3 people and you have informed us the same day of arrival that you are 4 people and that was the reason that you had to book onother propert as well, because you were more people than the acceptable occupancy of the room that you have booked . Afterwards we realised that were not the person who made the reservation but a friend of yours and you asked even to change the name of the reservation . all them without any warning or request before arrival .Although you were not the person who made the reservation we have accepted you as a main visitor due to the circumstances . The room that you have booked was Junior triple suite with double bed and a sofa bed .As you can see from the description of the room nowhere mentioned that the sofa bed is in separate bedroom as you have requested upon your stay with us . The size of room was very clearly mentioned through the site the reservation is made and if the person who made the reservation as you were not you,did not informed and you had another expectations is not us to blame for .Upon your arrival we have informed you about the measures and the the legal actions have been taken from hotel due to the guidliness from Greek Ministry of tourism regarding the spread of Covid-19 . One of them is that is not allowed the daily cleaning of the housekeeper in order to avoid the spread of Covid-19 and ensuring proper hygiene and complete protection of our guests . you agreed and you have signed the relevant document .Our front desk manager the same day that you mentioned that you needed toiletries asked you if you need something for your room in order to ensure that you have all the necessaries but you answered that you are okay .Secondly, although the reception is not open 24 hours you as you were informed upon your arrival there is a relevant announcement in a visible place. You have contacted with us for toiletries (although you told us that you don't need ) and someone immediately came although was out of reception hours . The second measure In order to maximize safety and reduce the contact between guests and staff is that no visitors are allowed except the guests of the property .For the same reason we are using the 50% of the rooms of our property .So when you came to the property with a group of people without even ask again we had a very serious reason very kindly attended you that no visitors are allowed in the property . We totally respect your attitude , regarding this situation but we will never overlook our policies and our responsibilities to our guest safety and we

Dear guest, Thank you for taking the time to review Callia Collection Suites. We are thrilled to hear that you enjoyed your stay and that our facilities were to your liking. We hope to welcome you back to our hotel. Best Regards

Dear Guest, Thank you for taking the time to review Callia Retreat Suites. We are thrilled to hear that you enjoyed your stay and that our facilities were to your liking. We hope to welcome you back to our hotel. Best Regards

We highly value your feedback as it serves us in constantly reviewing and improving our services to enhance our guests’ satisfaction. We have taken good note of your feedback which was not quite to your expectations. We are surprised by your remarks as we are passionate hoteliers and our top priority is our guests well-being during their stay. We pay a lot of attention to the quality of our service. To start With :Your accommodation was for 1 night you came a night before your arrival as you got confused and as we were fully booked we helped you find somewhere else to stay .You booked next door hotel and as we have been informed you were also disatisied with it . Next day you came for check in and a showed you one of our best Junior Suite and you asked something with better view (kindly note that the room was on the pool area and according to the description of the room taht you have booked the view is on pool or the city).I was more than happy to change you room in a room that faced the east side of the island . Nobody helped your suitcase(small size with rolers) to your room as the room was on ground floor without any stairs . Actualy we have never advertised that we have this kind of service . Fortunately regarding to the 98% of our guest they are really satisfy with their choice stay with us .As you can see from our reviews As you mentioned about the duvet i will not answer to it as is really offensive for us the high score of the reviews so far for the cleanliness and the breakfast from our guests testify the truth As a conclussion is unfair for a stay of couple of hours to post a defamatory review for our property if you had higher expecation you should be more object

Dear Tania, Thank you for taking the time to score Callia Retrea Suites. We value your feedback and look forward to welcoming you back to our hotel. All the best!

Dear guest, Thank you for taking the time to score Callia Retreat Sutes. Hope to have the pleasure of welcoming you back to our hotel. Best Regards!

Dear Jaci, Thank you for taking the time to review Callia Retreat Suites. We are delighted to hear that you enjoyed your stay and that our facilities were to your liking. We take great pride in customer service, and are thrilled to hear that our team were able to assist you. Looking forward to welcoming you back to our hotel. Best Regards!

Dear guest, Thank you for taking the time to review Callia Retreat Suites. We are thrilled with your score and we are looking forward to welcoming you back to our hotel. Best Regards.

Dear guest, Thank you for taking the time to review Callia Retreat Suites. We are thrilled with your score and we are looking forward to welcoming you back to our hotel. Best Regards.

Dear Graeme, Thank you for taking the time to review Callia Retreat Suites. We are thrilled to hear that you enjoyed your stay and that our staff were able to make it memorable. Looking forward to welcoming you back to our hotel. Best Regards.

Dear guest, Thank you for taking the time to review Callia Retreat Suites. We are delighted to know that you enjoyed your stay and that our facilities were to your liking. It gives us great pleasure to know our staff were able to make your time in Santorini unforgettable. Hope to welcome you back to our hotel. Best Regards!

Dear Warren, Thank you for taking the time to review Callia Retreat Suites. We are delighted to know that you enjoyed your stay and that our facilities were to your liking. Hope to welcome you back to our hotel. Best Regards!

Dear Grand, Thank you for talking the time to score Callia Retreat Suites. Looking forward to welcoming you back soon! All the best.

Dear Guest, Thank you for talking the time to review Callia Retreat Suites. We are thrilled to hear that you enjoyed your stay and that our facilities were to your liking. It gives us great pleasure to know our staff were able to make your time in Santorini unforgettable. Looking forward to welcoming you back soon! All the best.

Dear guest, Thank you for taking the time to score Callia Retreat Suites. It would be our pleasure to welcome you back in the future. Best Regards!

Dear guest, Thank you for taking the time to review Callia Retreat. We are thrilled to read your feedback and we would like to thank you for your kind words regarding our facilities and staff and look forward to welcoming you back to our hotel. Looking forward to welcoming you back to our hotel. Best Regards!

Dear Sue, Thank you for taking the time to review Callia Collection Suites. We are thrilled to hear that you enjoyed your stay and that our staff were able to make it memorable. Looking forward to welcoming you back to our hotel. Best Regards. Christos,Margarita & Callia staff.

Dear Guest, Thank you for taking the time to review Callia Collection Suites. We are thrilled to hear that you enjoyed your stay- once again- and that our facilities were to your liking. Customer satisfaction is of great importance to us and we are delighted to have made your stay memorable. Looking forward to seeing you again! Best Regards

Dear Amirhadi, Thank you for taking the time to review Callia Collection Suites. It gives us great pleasure to know that you enjoyed your stay with us and that our facilities and services were to your satisfaction. We would like kindly to remind you that you were almost ready after 1 ½ hours from the checking out time without inform the reception. There reception had to come and knock your door persistently because you didn’t answered back and they were worrying. The rush dear guest is that because of your delay the technician had to wait for you and he is not one of our employees. Therefore the check-in and the check-out schedule is something that only the front desk is aware of. Kind regards, Front desk.

Dear Leanne , Thank you for taking the time to review Callia Collection Suites. We are thrilled to read your review of your stay with us. It gives us great pleasure to know that you enjoyed your stay and that our facilities were to your liking. Looking forward to welcoming you back to our hotel. Best Regards!

Dear Jeremy R, Thank you for taking the time to review Callia Collection Suites. It gives us great pleasure to know that you enjoyed your stay with us and that our facilities and services were to your satisfaction. We value your feedback and we are looking forward to welcoming you back to our hotel. Best Regards

Dear Guest, Thank you for taking the time to review Callia Collection Suites. We value your feedback and it gives us great pleasure to know that you enjoyed your stay with us. We hope to have the chance to welcome you again in our property in the future. Best Regards!!!

Dear Anonymous (T.C), Thank you for taking the time to review Callia Collection Suites. In our lives, either by not experience or by mistake, we get unpleasant results. In order to avoid similar situations in the future, we have to improve ourselves learning from those kind of mistakes. The easiest and convenient reaction is starting accusations , even when the accused is trying to guide you with the proper instructions. Nevertheless the hotel’s staff after no one else tried to solve your problem,as you mention,brought out a solution for this situation. Kindly advising you in the future to be more careful and at least give the chance to the property to show you first their hospitality before you review them.

Dear Guest, Thank you for taking the time to review Callia Collection. It gives us great pleasure to know that you enjoyed your stay with us and that our facilities and services were to your satisfaction. We value your feedback and we are looking forward to welcoming you back to our hotel. Best Regards

Dear Daniel, Thank you for taking the time to review Callia Collection Suites. We value your feedback and it gives us great pleasure to know that you enjoyed your stay with us. We hope to have the chance to welcome you again in our property in the future. Best Regards!!!

Dear Guest, Thank you for taking the time to review Callia Collection Suites. We are thrilled to read your review of your stay with us. It gives us great pleasure to know that you enjoyed your stay and that our facilities were to your liking. Looking forward to welcoming you back to our hotel. Best Regards!

Dear Alice B, Thank you for taking the time to review Callia Collection Suites. We are so thrilled to hear that you enjoyed your stay with us and that our facilities were to your liking. It gives us great pleasure to know that our staff was able to make your trip awesome and we hope to welcome you back in the future. Warm regards, Margarita Hatzistavrou Operation Manager

Dear Amber, Thank you for taking the time to review Callia Collection Suites. It gives us great pleasure to know that you enjoyed your stay and that our facilities were to your liking. We value your feedback and hope to have the pleasure of welcoming you back to our hotel. Best Regards, Sincerely Margarita Hatzistavrou Operation Manager

Dear guest, Thank you so much for your wonderful coments of Callia Collection Suites. We are always thrilled to receive such marvelous feedback from our valued guests. This is what keeps us going and trying even harder every time. We would be glad to welcome you in the future. Sincerely Margarita Hatzistavrou Operation Manager

Dear Guest , Thank you for taking the time to review Callia retreat hotel . Concerning your recent review you mentioned that you asked to change room because of the bed . Just to mentioned you , that you got confused and you thought that you have booked the executive Suite with private hot tub .i showed you, your reservation that you have booked the junior Suite not the executive Suite And i made you upgrate and i have allocate your room on a triple one ,without any cost .The papers you showed me was for a junior Suite the type of room that you have finaly booked . Its not fair to mentioned on your review that you asked to change room but we did not , because if you remember i explained you that all of our beds are on the same size and i came to you twice to suggest you to change room but you told me that you did not want it . Also about the suitcases that you wrote that we did not help you , we never promised or advertise anywhere that we have this kind of service . Furthermore as about parking service you have printed facilities and services and nowhere again we advertise that we have private parking place but we tried give you directions where to park the car that you rent . . Nevertheless. We highly value your feedback as it serves us in constantly reviewing and improving our services to enhance our guests’ satisfaction. Sincerely , Hatzistavrou Margarita

Dear Elli, Thank you for taking the time to review us. We are delighted to hear that you enjoyed your stay and that our facilities were to your liking. It gives us great satisfaction to know that you enjoyed your stay and that our staff were able to meet your needs. We are looking very forward to seeing you again! Warm regards, Margarita Hatzistavrou Operation Manager

Dear Mario, Thank you for taking the time to review Callia Collection. We are delighted to hear that you enjoyed your stay and that our facilities were to your liking. It gives us great satisfaction to know that you enjoyed your stay and that our staff were able to meet your needs. It would be our pleasure seeing you again! Best Regards, Margarita Hatzistavrou Operation Manager

Dear Kristen, Thank you for taking the time to review Callia Cllection. We are thrilled to read of your stay with us and would like to thank you for your feedback. It gives us great pleasure to hear that you enjoyed your stay and that our facilities were to your liking. Customer satisfaction is very important to us and we are so happy that were able to make your stay an unforgettable one. Looking forward to welcoming you back to our hotel. Best Regards! Margarita Hatzistavrou Operation Manager

Dear Anonymous, Thank you for taking the time to review us. We are delighted to hear that you enjoyed your stay with us and for your valuable feedback. It would give us great pleasure to welcome you back to our hotel. Best Regards, Margarita Hatzistavrou Operation Manager

Dear Anonymous, Thank you for taking the time to review Callia Collection. We are delighted to hear that you enjoyed your stay with us and for your valuable feedback. It would give us great pleasure to welcome you back to our hotel. Best Regards, Margarita Hatzistavrou Operation Manager

Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.