Hotel Windsor Suites

3.0 star property
Comfortable spa hotel, walk to Santa Lucia Hill
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Windsor Suites

Photo gallery for Hotel Windsor Suites

Quadruple Room | View from room
Double or Twin Room | Terrace/patio
Front of property
Breakfast, lunch, dinner served; local cuisine
Double or Twin Room | Terrace/patio

Overview of Hotel Windsor Suites

Reviews
7.2

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Victoria Subercaseaux 65, Santiago, Region Metropolitana, 8320154
  • Popular LocationSanta Lucia Hill6 min walk
  • Popular LocationPlaza de Armas11 min walk
  • Popular LocationMedical Center Hospital Worker16 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)20 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Quadruple Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Deep-soaking bath
Private bathroom
Desk
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

Family Room, 2 Bedrooms (2 Bathrooms)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
2 bathrooms
Rainfall showerhead
Deep-soaking bath
  • 75 sq m
  • City view
  • Sleeps 7
  • 7 Single Beds

Double or Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Deep-soaking bath
Private bathroom
In-room safe
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Santiago

Hotel Windsor Suites is located in Downtown Santiago, a neighbourhood in Santiago, and is near a metro station. Julio Martinez Pradanos National Stadium is a notable landmark, and travellers looking to shop may want to visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Hipodromo Chile or Movistar Arena.

What's nearby

  • Santa Lucia Hill - 6 min walk
  • Plaza de Armas - 11 min walk
  • Patio Bellavista - 14 min walk
  • Medical Center Hospital Worker - 16 min walk
  • Palacio de la Moneda - 17 min walk

Getting around

  • Parque Almagro Station - 4 min drive
  • Catholic University Station - 4 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive

Restaurants

  • Peztoro - 3 min walk
  • Galeria Lastarria - 4 min walk
  • El Honesto Mike Lastarria - 2 min walk
  • Bar Santiago - 4 min walk
  • Casa Lastarria - 3 min walk

About this property

Hotel Windsor Suites

Hotel located in Downtown Santiago
Close to Santa Lucia Hill and Plaza de Armas, Hotel Windsor Suites provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also find perks such as:
  • A local area shuttle, concierge services and smoke-free property
  • Free newspapers, meeting rooms and a 24-hour front desk
  • Luggage storage, a front desk safe and tour/ticket information
Room features
All guest rooms at Hotel Windsor Suites feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers or deep-soaking baths
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 8 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10000 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Windsor Santiago
Windsor Santiago
Hotel Windsor
Hotel Windsor Suites Hotel
Hotel Windsor Suites Santiago
Hotel Windsor Suites Hotel Santiago

Frequently asked questions

Is Hotel Windsor Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Windsor Suites?

This hotel doesn't offer parking.

What time is check-in at Hotel Windsor Suites?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Windsor Suites?

Checkout is at noon.

Where is Hotel Windsor Suites located?

Located in Downtown Santiago, this spa hotel is within a 10-minute walk of Lastarria District and Santa Lucia Hill. Plaza de Armas and Medical Center Hospital Worker are also within 1 mile (2 km). Catholic University Station is only a 4-minute walk and Santa Lucia Station is 6 minutes.

Hotel Windsor Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 176 reviews" "
Rating 8 - Good. 63 out of 176 reviews" "
Rating 6 - Okay. 40 out of 176 reviews" "
Rating 4 - Poor. 18 out of 176 reviews" "
Rating 2 - Terrible. 14 out of 176 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Es un hotel antiguo que se quedó en sus mejores años. Guardapolvos de pluma it, cerámicos quebrados, la gente del aseo nunca respetó el “no molestar”. Ya me había quedado ahí años atrás y por eso volví pero después de esta estadía creo que ya no más.
Stayed 5 nights in May 2022

10/10 Excellent

MARTHA CECILIA RESTREPO, Bogota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarantine restricted freedom of movement
Stayed 10 nights in Sep 2021

4/10 Poor

Jacobus

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible check-in
My check-in was terrible (on 1 June 2021 at 630pm). The woman refused to speak 1 word in English and at the same time she didn't even say "welcome" in Spanish. In fact, the only thing she said was "eight floor" in Spanish. She didn't give me the wifi password and she didn't explain the breakfast arrangements to me (which I found out the next morning was very important as they bring it to your room at a certain time and you don't have it in the dining hall as usual). The airconditioners in nearly all the rooms have their knobs removed so that guests cannot use this feature (despite the hotel advertising that it has airconditioning), so beware of that as well when you book a hotel in summer or in the middle of winter. To the owner of this hotel: Please invest in friendlier and more helpful staff that also speak at least some basic English, if you want people to come and stay at your hotel.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and worthy what it charges - excellent hotel to stay in a business trip, as it was my case
Stayed 2 nights in Mar 2021

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice place
Stayed 1 night in Feb 2021

6/10 Okay

IGC, New York

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the employees were nice people, the services not so much! Cleanliness is subpar, it feels like it hasn't been renovated in 30-40 years and the furniture looks just as old, linnens and towels and everything else is old and used. Didn't have a chance to try the breakfast so can't comment on that. Location seems OK.
Stayed 3 nights in Dec 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel location is convenient but hotel seems run down and lack of maintenance. While the manager and staff are helpful but couldn’t do much.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
too old and the smell not so good the need more care of this building
Stayed 5 nights in Sep 2019

8/10 Good

John

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Windsor Suites
The Windsor suites in its heyday was I would think Magnificent, but now it’s tired definitely needs a makeover . Very close say 10 mins walk to the city center
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019