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Rating 10 - Excellent. 20 out of 39 reviews" "
10 - Excellent
20
Rating 8 - Good. 14 out of 39 reviews" "
8 - Good
14
Rating 6 - Okay. 3 out of 39 reviews" "
6 - Okay
3
Rating 4 - Poor. 0 out of 39 reviews" "
4 - Poor
0
Rating 2 - Terrible. 2 out of 39 reviews" "
2 - Terrible
2
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Carrie
15 Aug 2023
Liked: Cleanliness
Disliked: Staff & service
Clean, but very dated decor. Manager very unfriendly and needs to work on hospitality skills. Plan on an early breakfast as buffet food is not replenished if you arrive after 9:15 AM.
Great locale, with many restaurants within walking distance.
Note: property has no elevator or AC
This is a charming and pleasant inn. It is clean and well maintained. We however found the bed mattresses to be saggy and lumpy. It’s important to know that the church clock across the road does ring out every quarter hour and the hour on the hour. Found the breakfast to be basic but good with some excellent bread and rolls.
Alles in allem ein tolles Hotel. Freundlicher Service, leckeres Essen im Restaurant. Gutes Frühstück. Ein toller Saunabereich. Wobei der Ruhebereich noch ein wenig zu wünschen übrig lässt.
Reception: inesistente - non si capisce da che parte entrare in hotel (ci sono 3 ingressi) e non è presente un locale adibito a reception; abbiamo pernottato una notte e non è stato fatto il check in (solo consegnato un modulo da compilare con i nostri dati e rendere la mattina dopo); solo una persona parlava inglese a livello scolastico.
Camera e bagno: la quadrupla consiste in una matrimoniale con zona giorno (tavolo e 4 sedie) più camera aggiunta con porta comunicante; il bagno altra stanza a sé; il tutto comunque abbastanza pulito e spazioso.
Ristorante: la sera del nostro arrivo non era disponibile, e neanche ci è stato proposto un ristorante alternativo...per fortuna nella piazza era presente una pizzeria italiana che ci ha fornito il cibo d'asporto - la colazione buona ma mal dislocata (sala col cibo distante da quella coi tavoli).
Norme anti-covid: certificati vaccinali chiesti ma non controllati in alcun modo; igienizzanti scarsi; personale spesso con mascherine abbassate.
We spent three enjoyable nights at the Gasthof Hirschen. The location is perfect for exploring the upper Black Forest and in a cute little town. The food at the hotel was excellent. We ate there each of our three nights and enjoyed every meal. The breakfasts were delicious as well. The hotel itself was comfortable with everything in good condition and clean. We’d just recommend a sleeping mask for those who could be bothered by the sunrise or a blinking smoke detector. We would gladly come back for another stay in the Black Forest!