Exterior

Reviews of Hotel Maria Cristina, a Luxury Collection Hotel

5 out of 5
Hotel Maria Cristina, a Luxury Collection Hotel
Paseo Republica Argentina, 4, San Sebastián, Gipuzkoa

Reviews

9.8

Exceptional

Rating 10 - Excellent. 607 out of 702 reviews" "
Rating 8 - Good. 71 out of 702 reviews" "
Rating 6 - Okay. 15 out of 702 reviews" "
Rating 4 - Poor. 4 out of 702 reviews" "
Rating 2 - Terrible. 5 out of 702 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Eimear, Bramhall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria Cristina is undoubtedly a beautiful, characterful hotel. The Basque welcome from reception was really appreciated. We received a lovely glass of the local wine and the person who checked us in was so pleasant and helpful and that theme continued throughout. The reception and door staff couldn’t do enough. We had room 301. An upgrade from the garden view we had booked. A spacious room, very comfortable bed, Byredo products. On the downside there weren’t any tea / coffee making facilities! No cotton pads / buds. And worst of all no walk in shower. We had to climb over a rather dated bath! Breakfast is in a very traditional dining room which is lovely but the buffet is below average in my experience and most especially for a 5 star hotel. The coffee is horrible no matter the variation! Coffee in San Sebastián is poor generally but a very helpful guide recommended Simona (opposite Maria Cristiana) and that is here you’ll find a decent cup! The breakfast was hit and miss. I like a yoghurt and sometimes the space here they say would be empty. Location is probably the best in terms of everything you’d want to see and walk to so overall I’d recommend but a few upgrades need to be considered.
Stayed 4 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, only negative was my room was next to the service elevator. At night it was more of an issue.
Stayed 7 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Nestor, Southwest Ranches

Travelled with family
Liked: Amenities, property conditions & facilities
Muy bello lugar y excellent servicio y hospitalidad
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel! Very clean and relaxing after a busy day!
Stayed 3 nights in Mar 2024

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous hotel!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

KENTARO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed staying at this elegant property and all the members of the staff were really helpful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 9 nights in Feb 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is service 3 times daily, hotel itself is ultra high end (it is a luxury collection property), staff are excellent and helpful, concierge was great. Could not recommend more
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria Sol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente propiedad para visitar San Sebastián bien ubicada excelente atención muy buen servicio! Super recomendable
Stayed 1 night in Jan 2024

10/10 Excellent

Diane

Travelled with family
Liked: Amenities
Lovely stay at this Beautiful property
Stayed 3 nights in Apr 2023

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars for a reason
Amazing. I can’t believe we were able to stay here it was so luxurious!
Stayed 4 nights in Jan 2024

10/10 Excellent

Shinyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible
Stayed 2 nights in Dec 2023

10/10 Excellent

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful building. Excellent service and the room was perfect. Breakfast was good, but in my opinion could be better
Stayed 2 nights in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here years ago and the hotel is even better than I remembered. Excellent staff and overall quality.
Stayed 3 nights in Nov 2023

10/10 Excellent

Stanley

Stayed 4 nights in Nov 2023

10/10 Excellent

Puiking

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very helpful staffs.
Stayed 1 night in Nov 2023

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again without a doubt
It is such a beautiful & luxurious hotel. we enjoyed it thoroughly. Hotel staff was able to secure a dinner reservation @11pm when we arrived late due to a train delay. And the restaurant they sent us is the our favorite in San Sebastian (Gandarias) . Our room has water view (both river and the bay).
Stayed 3 nights in Oct 2023

8/10 Good

Luis Ignacio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite properties but I think they are slowly lowering their product. Gone are the Aqua di Parma soaps in favour of a white label product. Gone is the water bottle on departure. Small things but at this level of price those are the small things that make you look for this small things elsewhere.
Stayed 1 night in Oct 2023

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel! Amazing staff!
Stayed 1 night in Sep 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 3 nights in Sep 2023

10/10 Excellent

maykel

Stayed 3 nights in Sep 2023

10/10 Excellent

Okan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We were very pleased with the extremely friendly staff and the clean facilities. The hotel’s location could not have been better. There is lots of positive energy and smiles in this wonderful hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Karen

Stayed 2 nights in Sep 2023

10/10 Excellent

MASOUD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wet nice and elegant hotel . Great location and easy to walk to the old town . Rooms are large and nice.
Stayed 3 nights in Sep 2023

10/10 Excellent

Wei-Chun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, view, service. Fantastic breakfast buffet. Will definitely come back!
Stayed 2 nights in Sep 2023

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in San Sebastián
Simply the best hotel in San Sebastian. Nothing comes close to it.
Stayed 4 nights in Aug 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and beautiful hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

Farhad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel
Beautiful hotel in an exceptional location with an attentive staff, priced reasonably
Stayed 3 nights in Jul 2023

8/10 Good

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great historical styled hotel in the middle of San Sebastián. Few draw back were that there is no pool and the gym is well below par. The rooms are very nice and the service is great. Wonderful place to stay if you in San Sebastián and I would go there again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Miriam

Stayed 3 nights in Jul 2023

10/10 Excellent

Leho

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and amazing service
Stayed 2 nights in Jul 2023

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning and iconic hotel well worth staying at. Loved it.
Stayed 2 nights in Jun 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional and beautiful!

10/10 Excellent

afsaneh

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , great staff and service
Stayed 4 nights in Jun 2023

10/10 Excellent

Ana Maria

Stayed 3 nights in May 2023

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gran hotel, súper servicio, habitaciones muy amplias, el baño de gran tamaño!
Stayed 2 nights in May 2023

10/10 Excellent

YUKI, NEW YORK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, helpful staff, and the best amenities
Stayed 6 nights in Feb 2023

10/10 Excellent

Ramon

Stayed 5 nights in Jan 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel with gracious staff in great location
Stayed 3 nights in Jan 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plus

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total luxury, excellent service!!!
Stayed 3 nights in Dec 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magnificent property with accommodating staff, superb location and accessible to su much of Basque Donestia!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Maria Cristina far exceeded our expectations. The staff and service were top notch. Breakfast was an amazing display of buffet and menu options. We dined in the Asian Fusion restaurant in the hotel which was good value. We enjoyed the tasting menu. Hotel staff was friendly and able to provide assistance with transportation back to airport. We would highly recommend this hotel if you are looking for quality, comfort and elegance.
Stayed 2 nights in Oct 2022

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 3 nights in Oct 2022

10/10 Excellent

Marcelo, Stanford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting, extremely well maintained. Staff kind, helpful and knowledgeable. Easy checking provided a lot of information. Great help with booking restaurants.
Stayed 1 night in Sep 2022

10/10 Excellent

Alex, Medina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at hotel Maria Cristina. Excellent service and ideal location.
Stayed 3 nights in Sep 2022

6/10 Okay

Jerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was stunning, but the noise kept us awake most of the night. Lots of street noise. More sound proofing needed!
Stayed 2 nights in Sep 2022