Front of property

Reviews of Hotel Don Carlo 4S

4.5 out of 5
Hotel Don Carlo 4S
VIA XX SETTEMBRE, San Marco Argentano, CS

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience staying at the Don Carlos!! Wonderful staff!!
Stayed 9 nights in Oct 2023
Response from Giancarlo on 30 Oct 2023
Thank you

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, we spent a magnificent time with them. They have a great restaurant with very good Italian food. Unfortunately, we were given the only available room at the time, which was in a third floor (secondo piano), with no elevator, an my mother recently had knee surgery. But it is all great.
Stayed 1 night in Oct 2023
Response from Giancarlo on 30 Oct 2023
Thank you

10/10 Excellent

Cecilia Jayne

Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
Excellent throughout, staff were very friendly and provided swift customer service.
Stayed 4 nights in Nov 2022

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent host
Stayed 1 night in May 2022
Response from giancarlo on 25 May 2022
thank you. very gentle

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice location and friendly staff.
Stayed 1 night in Sep 2020
Response from hotel on 24 Sept 2020
thank you very much

8/10 Good

Alessandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from hotel on 24 Sept 2020
thank you very much

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel. The AC did not work in properly. The hotel lobby was nice and cold but not the rooms
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night only, excellent service and beautiful rooms.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Older upscale hotel in the middle of town. This was only Hotel on our 21 day trip that charged excessive hotel fees. When we inquired why we could not get an answer
Stayed 1 night in Oct 2018
Response from 26720420 on 4 Nov 2018
good orning. thank you to contact us. Please tell me whta wrong. Tank you Bests regards

10/10 Excellent

Luis

Nice Hotel and service, beautiful location and
Perfect please to stay Nice Hotel location Beautiful view from the restaurant
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Quarto de difícil acesso.
Desconfortável o quarto do outro lado da rua e com três lances de escada para chegar até ele.
Stayed 1 night in Aug 2023

2/10 Terrible

Gaetanello

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Camera diversa da quella richiesta. Situata in una dependance e accessibile attraverso scala nella quale il sensore della luce funzionava solo in entrata ma non in uscita per cui discesa al buio. Illuminazione camera insufficiente (1 lampada su comodino e una a stelo che impegnavano le due prese funzionanti). Per caricabatteria telefono necessario ridurre illuminazione liberando una presa. Arredo insoddisfacente e bagno piccolissimo. Doccia con bordi anneriti.
Stayed 1 night in Jul 2022
Response from giancarlo on 5 Sept 2022
buona seraCi dispiace che l'ospite abbia avuto una cattiva esperienza, ma all'atto della prenotazione il cliente ha prenotato la camera a prezzo ridotto, perché ben specificato nella descrizione, trattandosi della nostra dependance, e allo stesso modo corredata da foto molto esplicite, nella descrizione è ben specificato che si tratta della nostra dependance, che un corpo staccato e sprovvisto di ascensore. quindi il cliente ha avuto quello che ha scelto.grazie per averci preferito

8/10 Good

Beat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes und sauberes Doppelzimmer im 1. Stock oberhalb der Réception. Frühstücks-Service könnte besser sein.
Stayed 3 nights in May 2022

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención.
Stayed 1 night in May 2022
Response from giancarlo on 25 May 2022
thank you. very gentle

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Delusione 2 stelle sono troppe
Ci hanno assegnato una stanza in una struttura gestita dall'hotel proprio di fronte, ci può stare che la stanza come arredamento non sia 4 stelle, ma la pulizia no, penso sia il posto più sporco dove ho soggiornato in vita mia.Colazione pessima pochi prodotti quasi tutti confezionati e di bassa qualità.
bagno 3
bagno 2
pavimento
bagno 1
Stayed 1 night in Oct 2021

8/10 Good

Lucio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno tranquillo e rilassante.
Abbiamo alloggiato nella dependance con un cagnolino. L'hotel è situato al centro del paese, facilmente raggiungibile. La camera è spaziosa e dotata di tutto. Il personale è disponibile e cortese. Ci si sente a casa.
Stayed 1 night in Aug 2021
Response from trotta Giancarlo on 29 Aug 2021
grazie per averci preferito a presto

10/10 Excellent

Modestino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima
Stayed 2 nights in Aug 2021
Response from carlo on 25 Aug 2021
grazie per averci preferito

6/10 Okay

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort
Locatie erg leuk, kamer viel een tegen
We zaten in de dependance, aan de overkant van het hoofdgebouw. Dus voor ons geen lift, kluis en mini bar.Ze spreken slecht engels bij de receptie. Weinig daglicht in de kamer en geen Wi-Fi. De douche was erg verouderd en de douchekop kon niet hangen want de ophanging was kapot. Ontbijt was in het hoofdgebouw en dat was prima. Keus uit diverse verse en verpakte producten en verse cappuccino. Parkeren gratis aan de achterzijde van het hoofdgebouw. Locatie is erg leuk in het dorp.
Stayed 1 night in Aug 2019

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posto accogliente
Situato nel centro, gode di una posizione strategica per muoversi alla scoperta del caratteristico borgo. Accogliente e personale gentile. Esperiemza positiva solo pernotto, colazione senza grandi pretese. Suggerisco la visita della torre normanna, poco distante.
Stayed 1 night in Apr 2019

10/10 Excellent

gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanza nel borgo di San Marco Argentano
Hotel situato al centro del paese con splendido affaccio sulla via principale. Ospitalità, pulizia e cordialità dei gestori e del personale. Esperienza stupenda, sicuramente da ripetersi.
Stayed 1 night in Apr 2019

8/10 Good

M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo in paese
Grazioso albergo al centro del paese, dove si può uscire a piedi e visitare le attrattive del paese stesso. Buona la pulizia ed i comfort. Personale gentile ed accogliente. Niente di eccezionale ma niente da recriminare.
Stayed 1 night in Aug 2018