Desk, blackout curtains, free cots/infant beds, rollaway beds

Reviews of Microtel Inn & Suites by Wyndham Morgan Hill/San Jose Area

2 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 257 out of 1008 reviews" "
Rating 8 - Good. 308 out of 1008 reviews" "
Rating 6 - Okay. 212 out of 1008 reviews" "
Rating 4 - Poor. 133 out of 1008 reviews" "
Rating 2 - Terrible. 98 out of 1008 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

margaret

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice staff, some doable bathroom features no longer functioned
Stayed 1 night in Mar 2024

6/10 Okay

Marsh

Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

2/10 Terrible

Elsie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I reserved 3 rooms. In one of the rooms the AC did not work, it was super hot in there. The tv did not work either and in the middle of the night a sound, like an alarm went off and did not go away. We also did not have a mini fridge. We didn't end up showering because the shower/tub was dirty. In one of the other rooms, there was no tv and no mini fridge either. Very dirty and outdated, things broken.
Stayed 1 night in Mar 2024

6/10 Okay

Sarah

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
I got a great deal but you get what you pay for. The hotel is in need of updating, room was a little run down. The bathroom and bedding were clean... but there were cobwebs in our room, carpets were dirty and window sills really dirty. The front desk staff were very friendly and accommodatimg but our toilet clogged (for no apparent reason, just wouldn't flush all the way) and when I called at 6pm after a long day at a soccer tournament I was told there was no one to deal with that but I could come get the plunger and plunge it myself, which I did. It was a very convenient location for our tournament at Morgan Hill Sports Complex, a 4 min walk, but probably wouldnt stay there again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay here at Microtel Morgan Hill. It was very easy to find.
Stayed 1 night in Mar 2024

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lyle

Stayed 4 nights in Feb 2024

6/10 Okay

Angelica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Billy

Stayed 1 night in Feb 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Time to get breakfast
Stayed 1 night in Feb 2024

8/10 Good

David Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean.
Stayed 1 night in Feb 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's ok
Stayed 1 night in Jan 2024

8/10 Good

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Billy

Stayed 2 nights in Jan 2024

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
good spot for the value
Stayed 1 night in Jan 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Good place , good condition, just all of the outlets were broken, odd
Stayed 2 nights in Jan 2024

10/10 Excellent

christine

It was a fine place to stay and welcoming enough. The bathtub was damaged in a way that made it look unappealing. There were noisy neighbors yelling at 2:30 in the morning and then again at 3:45. Otherwise it was fine!
Stayed 1 night in Jan 2024

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had one employee having to do everything from give out towels give me a new key and check in. The first room had dirty walls and stains and light kept flickering. Had to change rooms and then keys would work until multiple keys were made for second room. Was a nightmare
Stayed 1 night in Jan 2024

6/10 Okay

Maximino

Stayed 3 nights in Dec 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we go to Morgan Hill area. Love the people and very convenient plus good value for price!
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Stayed 3 nights in Dec 2023

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here on December 23, 2023 to December 24, 2023 for $107 with two beds. Its was nice. Good price. Employees were nice
Stayed 1 night in Dec 2023

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Elsa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho muy limpio y tranquilo el lugar
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My window was broken and I needed fresh air and couldn’t open the window. And I couldn’t use the air conditioning because it gives me a headache and sore throat. I called staff but they couldn’t open the window either. And too late and tired to move . Please next time check the facility room that all is functioning perfect for there is no inconvenience.
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Stayed 1 night in Dec 2023

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price
Stayed 2 nights in Nov 2023

8/10 Good

Pirathapan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for the price. Breakfast needs significant improvement. Grab and go choice is very poor. More items must be added to match other hotels in the area.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Stayed 1 night in Nov 2023

2/10 Terrible

KOLAT

Travelled with family, Business traveller
Disliked: Amenities
Germs infested rooms, broken furnitures. We changed 5 rooms due to filthy showers , tubs and sinks. Still could not get a clean room. My wife was so tired of switching rooms and due to her health issues, so we bought a box of clorox wipes to wipe down the whole room ourselves. Rooms stink dirt and cigarettes. Horrible experience. I took many pictures which I will forward to Windham.
Stayed 1 night in Nov 2023

6/10 Okay

Catherine

Stayed 4 nights in Nov 2023

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
A little noisy due to the freeway.
Stayed 1 night in Nov 2023

2/10 Terrible

Bernard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was dirty between the sheets of the made bed. I left immediately after discovering that
Stayed 1 night in Nov 2023

8/10 Good

Luis R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Kearstin

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Reba

Stayed 2 nights in Oct 2023

4/10 Poor

Christine

Business traveller
Disliked: Cleanliness, staff & service
Would not stay again!
Sheets were not cleaned and appeared to have blood stains. Asked to move rooms which the counter person was very nice and accommodating. The cleaning staff were very rude and cleaned our room out while we were at breakfast before we even fully checked out.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful. The room was "micro" but we knew that going in. There were some items that needed replacement in the room for a better experience: the mirror at the desk was cracked, and one of the lights in the bathroom strobed which was annoying. While the room was micro, the room price was not.
Stayed 1 night in Oct 2023

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not stay here again
The staff was nice but the hotel was in disrepair. Even upon entering there were letters missing from the sign- we jokingly called it the no-tell Crotel. There was a large tear in the upholstery of the window seat- it was literally the first thing I saw upon entering the room. The dresser was cracked and had a large chunk missing, and the shower had a hole in the fiberglass. The smell of cleaning chemicals in the small room was overpowering. We were also on the ground floor and there was no liner on the curtain so we couldn’t have the black-out curtains open at all or everyone would be able to look directly into our room from the parking lot. I would not stay here again and am surprised it was rated as highly as it was.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Staff & service
Toilet seat is broken.
Stayed 1 night in Oct 2023

4/10 Poor

Amanda

Stayed 2 nights in Oct 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Abel

Travelled with group
Liked: Amenities
Wish it had breakfast instead of continental breakfast
Stayed 1 night in Oct 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Abaan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay at this place until it is upgraded
We stayed at your other hotel previously but this time we chose to stay at microtel because of our relative staying there. We were totally disappointed with the service and overall stay.
Stayed 2 nights in Sep 2023

4/10 Poor

Jacqueline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Really bad experience
Although check in was good & friendly, the room was terrible! Broken bathroom mirror, broken A/C, broken drawer phone didn’t work, no ironing board & iron cord frayed in multiple spots. Electrical outlets in room didn’t work or would turn off light when device plugged in. Bed was bad. Will never stay again.
Stayed 1 night in Sep 2023

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Hyun

Liked: Cleanliness, property conditions & facilities, room comfort
The Poor Breakfast
I was satisfied overall. But breakfast was poor.
Stayed 1 night in Sep 2023