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Check in was delayed due to check in date being inaccurate, also increasing cost $30. above quoted price.
Breakfast was fantastic and saved time, being in house, and money being complimentary.
We stayed for a wedding nearby and the property was very clean and convenient. Breakfast was what you would expect, everything was good and clean. Better than average hotel.
Scott
Stayed 1 night in Feb 2024
Response from Hampton Inn Morgan Hill on 1 Mar 2024
Dear Scott,Thank you for taking time out of your busy day to share with us. We are truly amazed by all the amazing things you have shared about us. Come back soon we always have more to share with our most valued guests.
Always very clean when I stay at this property…and love the free breakfast.
Juanita
Stayed 1 night in Dec 2023
Response from Hampton Inn Morgan Hill on 1 Mar 2024
Dear Juanita,Thank you so much for the amazing ly perfect review of our hotel and team. We loving making you happy as it makes us happy. Come back soon we can not wait to see you again.
Response from Hampton Inn Morgan Hill on 15 Feb 2024
Dear Ann,Thank you for the perfect rating and shout out to our dedicated guest serve team. Making you happy makes us happy! Come back soon, we can not wait to see you again.
Response from Hampton Inn Morgan Hill on 15 Feb 2024
Thank you for the perfect rating of our hotel and team. We strive everyday to create truly inspirational visits and it was so wonderful to see you had such a great time. Come back soon.
2/10 Terrible
Barbara
23 Dec 2023
Barbara
Stayed 4 nights in Dec 2023
Response from Hampton Inn Morgan Hill on 15 Feb 2024
Dear Barbara,We are sorry that when you asked to extend your reservation that the same room you occupied was not available at that time due to other bookings. While other upgraded options were offered we understand you choice was to not accept them but the hotel fully honored what you booked and tried to make your add on dates as comfortable as before. We hope you choose us again as we would love to have you back.
Wonderful hotel definitely recommend this fantastic hotel !!
Kay
Stayed 1 night in Dec 2023
Response from Hampton Inn Morgan Hill on 15 Feb 2024
Dear Kay,Thank you for your wonderful feedback, we have celebrated it with our team and we hope to see you again very soon.
10/10 Excellent
Donald
19 Dec 2023
Donald
Stayed 1 night in Dec 2023
Response from Hampton Inn Morgan Hill on 15 Feb 2024
Dear Donald,Thank you for taking time out of your busy day to share your perfect rating of our hotel and team. We loved having you and we were so happy to see you loved your choice in us. Looking forward to your next trip.
The staff was friendly, hotel clean but I made reservations 2 weeks prior & got a handicap room I didn’t need or request
Grace
Stayed 1 night in Dec 2023
Response from Hampton Inn Morgan Hill on 15 Feb 2024
Dear Grace,When booking through Expedia standard rooms are often assigned to ADA accessible rooms. Just make sure this is not listed and if so feel free to contact us directly to discuss options. We hope to see you again soon.
The rooms were clean, the lady at the front desk was very pleasant and helpful with nearby dining options. We will defiantly stay at this hotel on are next visit to Morgan Hill.
Liked the property.we got a room with a fireplace and balcony and loved it. Our room was facing the highway so would ask for one that faces the other way next time. I will go back here
The staff, especially the front desk clerk, was wonderful. She was so welcoming and kind, and made sure we had everything we needed. The evening clerk was very kind and helpful as well. The breakfast in the morning was really nice also. We really enjoyed our stay.
The room was spacious and comfortable especially with 2 twin 3 year old.
Maricela
Stayed 1 night in Nov 2023
Response from Hampton Inn Morgan Hill on 1 Dec 2023
Dear Maricela,So good to see that your family enjoyed their trip to Morgan Hill and our clean, comfortable and spacious rooms were just the right fit for you. Making you happy makes us happy!
Response from Hampton Inn Morgan Hill on 1 Dec 2023
Thank you for taking the time out of your day to give us a perfect rating of our hotel and team. We love to see that people are so happy with their choice in us. We look forward to your next trip and your continued loyalty.
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Dear Janice,Thank you for the perfect review! We are so glad we exceeded your expectations and can not wait to see you again soon!
10/10 Excellent
George
13 Nov 2023
George
Stayed 2 nights in Nov 2023
10/10 Excellent
Janice
12 Nov 2023
Janice
Stayed 1 night in Nov 2023
10/10 Excellent
Shannon
11 Nov 2023
Shannon
Stayed 2 nights in Nov 2023
Response from Hampton Inn Morgan Hill on 1 Dec 2023
Dear Shannon,Thank you for the perfect review of our hotel team and location. We were so pleased with your choice in us and wills hare with out team how much you enjoyed the experience.
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Yay Edgar!You rock! We are so appreciative of your perfect rating of our hotel and team. We will share with our team and it will help us grow even more.
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Sharon,Thank you for being so kind to share about your perfect stay with us. We always have more to share so come back soon so you can have another perfect trip into Morgan Hill.
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Thank you so much for the perfect review of our hotel and team, we look forward to seeing you again very soon!
8/10 Good
Amparo
1 Nov 2023
Liked: Cleanliness, staff & service
Amparo
Stayed 1 night in Oct 2023
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Another amazingly perfect rating of our hotel and team, we are so grateful for the time you took to share and your choice in us. We will look forward to your next visit.
James at reception was amazing. He has great customer service.
Magda
Stayed 1 night in Oct 2023
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Dear Magda,Out front desk team members are the best and we appreciate you sharing about them with our community. Come back soon, we always have more to share with our favorite guests.
10/10 Excellent
Eisuke
13 Oct 2023
Eisuke
Stayed 1 night in Oct 2023
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Thank you for the perfect score of our hotel and team! We love to make you happy and we will share with our team your amazing experience.
Nice, comfy hotel. Nothing super fancy but still worth trying.
Laurie
Stayed 2 nights in Oct 2023
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Thank you so much for choosing us!We can not wait to see you again soon and for rating our hotel so highly, we can see you truly loved your stay.. Come back soon!
10/10 Excellent
Tracy
9 Oct 2023
Tracy
Stayed 1 night in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Thank you so much for the perfect review of our hotel and team. We love to see when we exceed a guests expectations as we strive for it with every visit.
Was great, we visited friends in the area and slept great at Hampton.
Linda
Stayed 2 nights in Aug 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
WOW! How about those Fresh and Clean Hampton in beds for the great stay. We were just tickled pink to see you loved the stay with us and we are looking forward to your next trip to stay with us.
6/10 Okay
Steven
25 Sept 2023
Had no tv cable for both nights. Was told Friday it would be fixed on Saturday. Didn’t happen at all.
Steven
Stayed 2 nights in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Dear Steven,We apologize that your stay did not fit your needs. We did undergo a local system outage and we apologize for that issue. Please contact us directly if you would like to discuss how this can be made right.
Everything was good, comfortable bed and soft sheets. Only negative was uncomfortable and small pillows
Verified traveller
Stayed 2 nights in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Thank you for the good review of our hotel and team. If ever in the need for a pillow exchange or just extra to get more comfortable let our team know as we are here to make your night with us all that you can desire.
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Thank you for the perfect review of our hotel and team! We love to see our guests inspired by their choice in us.
10/10 Excellent
Anthony
8 Sept 2023
Anthony
Stayed 4 nights in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Thank you for taking time out of your day to share about your stay. We will share with the team your perfect rating of your experience with us.
8/10 Good
Timothy
8 Sept 2023
Liked: Cleanliness, staff & service
Timothy
Stayed 1 night in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Dear Timothy,So glad you choose us to stay with. We always have more to share and hope you visit us again so we can make your next stay even more inspirational.
This inn provides the same quality as Hilton. A very nice hotel.
Munehiro
Stayed 1 night in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
We love to see see comment's where our guests can see the value in always choosing a Hampton by Hilton stay. You can always count on us and we appreciate you for choosing to always stay with us for that reason.
6/10 Okay
Tina
Travelled with family
3 Sept 2023
We stayed here for one night. Convenient location as it was right beside the soccer fields where the tournaments were held.
Typical Hampton Inn property - decent breakfast of scrambled eggs, oatmeal, cereal, fresh waffles, coffee tea etc. Room was clean and we would definitively stay here again if needed.
Tina
Stayed 1 night in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Dear Tina,So glad you enjoyed your time with us and we hope you equally had a great tournament when visiting. We hope you come back soon as we want to earn that perfect review on your next visit and share even more of what we can offer as we continue to strive to truly WOW our amazing guests like yourself.
Response from Hampton Inn Morgan Hill on 29 Aug 2023
Dear Juan,Thank you for the perfect rating of our hotel and team. We love making you happy as it makes us happy and it is exciting to see we exceeded even that. Come back soon, we always have more to share.
Like: My husband left his shirts in the closet and Anthony was kind enough to pick up a large box at the USPS and mail them to him. Extra effort was very much appreciated!
Dislike: Took about 5 min for the shower to get warm water.
Diane
Stayed 2 nights in Aug 2023
Response from Hampton Inn Morgan Hill on 29 Aug 2023
Dear Diane, We appreciate our guests choice in us and we are so glad to see that you appreciated our guest service team. We appreciate your perfect rating and look forward to you staying with us again in the future.
Response from Hampton Inn Morgan Hill on 29 Aug 2023
Thank you so much for your good review of our hotel and team. We are always striving for inspirational visits and invite you back as we always have more to share.
8/10 Good
Camilla
Travelled with family
22 Aug 2023
Liked: Cleanliness, staff & service, amenities
Construction, new roof
Camilla
Stayed 1 night in Aug 2023
Response from Hampton Inn Morgan Hill on 23 Aug 2023
Thank you for the good review of our hotel and team. We are currently getting a new roof and next so many new updates we are excited about.. Come back soon to get a peek at a whole new Hampton Inn Morgan hill vibe!
10/10 Excellent
Terrie
19 Aug 2023
Terrie
Stayed 1 night in Aug 2023
Response from Hampton Inn Morgan Hill on 23 Aug 2023
Thank you for the perfect rating from your visit with us. We will share with our team to continue promoting truly inspirational stays.
6/10 Okay
JAMES
Travelled with family
15 Aug 2023
Hotels.com did not indicate that I needed an wheelchair accessible room. had to change rooms 3 times
JAMES
Stayed 1 night in Aug 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Dear James,Our team is always available directly to assist guests in making reservations that best fit their needs. Consider reaching out to make that future stay booking as we would love to share with you all we can do to make for an amazing visit in Morgan Hill.
The staff was absolutely amazing especially the lady at the front desk!! She is so accommodating, welcoming and tolerant of my two grandchildren!! Lovely!!
Lori
Stayed 1 night in Aug 2023
Response from Hampton Inn Morgan Hill on 16 Aug 2023
Dear Lori,Thank you so much for the perfect rating! We have shared this feedback with them about exceeding another guests expectations. We were so happy in your choice in us and hope to see you again very soon as we always have more to share.
Response from Hampton Inn Morgan Hill on 16 Aug 2023
Wow! Thank you for the perfect review of our hotel!! We appreciate your choice in us and taking the time to share about your visit. Come back soon, we are looking forward to seeing you again.