Exterior

Reviews of Hampton Inn Morgan Hill

2.5 out of 5
Hampton Inn Morgan Hill
16115 Condit Road, Morgan Hill, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1005 reviews" "
Rating 8 - Good. 248 out of 1005 reviews" "
Rating 6 - Okay. 67 out of 1005 reviews" "
Rating 4 - Poor. 17 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to friends, restaurants and more.
Stayed 2 nights in Feb 2024

10/10 Excellent

alberto

Travelled with family
Liked: Amenities, property conditions & facilities
A nice place to relax.
Stayed 1 night in Mar 2024

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was delayed due to check in date being inaccurate, also increasing cost $30. above quoted price. Breakfast was fantastic and saved time, being in house, and money being complimentary.
Stayed 1 night in Feb 2024

10/10 Excellent

Gracie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families — 5 mins walk to Morgan Hill Sports Complex
Stayed 2 nights in Feb 2024
Response from Hampton Inn Morgan Hill on 1 Mar 2024
Dear Gracie,Thank you for the perfect review of our hotel and team! We are so glad to see another guest leave truly inspired in their choice in us,

10/10 Excellent

Scott, SANTA CRUZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a wedding nearby and the property was very clean and convenient. Breakfast was what you would expect, everything was good and clean. Better than average hotel.
Stayed 1 night in Feb 2024
Response from Hampton Inn Morgan Hill on 1 Mar 2024
Dear Scott,Thank you for taking time out of your busy day to share with us. We are truly amazed by all the amazing things you have shared about us. Come back soon we always have more to share with our most valued guests.

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Always very clean when I stay at this property…and love the free breakfast.
Stayed 1 night in Dec 2023
Response from Hampton Inn Morgan Hill on 1 Mar 2024
Dear Juanita,Thank you so much for the amazing ly perfect review of our hotel and team. We loving making you happy as it makes us happy. Come back soon we can not wait to see you again.

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great!
Stayed 1 night in Jan 2024
Response from Hampton Inn Morgan Hill on 15 Feb 2024
Dear Ann,Thank you for the perfect rating and shout out to our dedicated guest serve team. Making you happy makes us happy! Come back soon, we can not wait to see you again.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anthony, front desk, wonderful and very helpful and accommodating.
Stayed 2 nights in Dec 2023
Response from Hampton Inn Morgan Hill on 15 Feb 2024
Dear Lori,Thank you for the great shout out for our guest services team. We were so happy to see that you were happy. Come back soon.

10/10 Excellent

Tiffany, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn Morgan Hill on 15 Feb 2024
Thank you for the perfect rating of our hotel and team. We strive everyday to create truly inspirational visits and it was so wonderful to see you had such a great time. Come back soon.

2/10 Terrible

Barbara

Stayed 4 nights in Dec 2023
Response from Hampton Inn Morgan Hill on 15 Feb 2024
Dear Barbara,We are sorry that when you asked to extend your reservation that the same room you occupied was not available at that time due to other bookings. While other upgraded options were offered we understand you choice was to not accept them but the hotel fully honored what you booked and tried to make your add on dates as comfortable as before. We hope you choose us again as we would love to have you back.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel definitely recommend this fantastic hotel !!
Stayed 1 night in Dec 2023
Response from Hampton Inn Morgan Hill on 15 Feb 2024
Dear Kay,Thank you for your wonderful feedback, we have celebrated it with our team and we hope to see you again very soon.

10/10 Excellent

Donald

Stayed 1 night in Dec 2023
Response from Hampton Inn Morgan Hill on 15 Feb 2024
Dear Donald,Thank you for taking time out of your busy day to share your perfect rating of our hotel and team. We loved having you and we were so happy to see you loved your choice in us. Looking forward to your next trip.

6/10 Okay

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, hotel clean but I made reservations 2 weeks prior & got a handicap room I didn’t need or request
Stayed 1 night in Dec 2023
Response from Hampton Inn Morgan Hill on 15 Feb 2024
Dear Grace,When booking through Expedia standard rooms are often assigned to ADA accessible rooms. Just make sure this is not listed and if so feel free to contact us directly to discuss options. We hope to see you again soon.

10/10 Excellent

Tracey and Debra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the lady at the front desk was very pleasant and helpful with nearby dining options. We will defiantly stay at this hotel on are next visit to Morgan Hill.
Stayed 1 night in Dec 2023

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the property.we got a room with a fireplace and balcony and loved it. Our room was facing the highway so would ask for one that faces the other way next time. I will go back here
Stayed 1 night in Dec 2023

10/10 Excellent

debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was attractive and peaceful. Friendly, courteous employees. We enjoyed our spotless king size room and quiet stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the front desk clerk, was wonderful. She was so welcoming and kind, and made sure we had everything we needed. The evening clerk was very kind and helpful as well. The breakfast in the morning was really nice also. We really enjoyed our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Maricela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable especially with 2 twin 3 year old.
Stayed 1 night in Nov 2023
Response from Hampton Inn Morgan Hill on 1 Dec 2023
Dear Maricela,So good to see that your family enjoyed their trip to Morgan Hill and our clean, comfortable and spacious rooms were just the right fit for you. Making you happy makes us happy!

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2023
Response from Hampton Inn Morgan Hill on 1 Dec 2023
Thank you for sharing about your wonderful experience with us. We always have more to share and hope to see you again soon.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hampton Inn Morgan Hill on 1 Dec 2023
Thank you for taking the time out of your day to give us a perfect rating of our hotel and team. We love to see that people are so happy with their choice in us. We look forward to your next trip and your continued loyalty.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Berry nice place and clean
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Thank you for pointing out how clean we are! We strive to make every stay inspirational. Come back soon as we always have more to share.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Dear Janice,Thank you for the perfect review! We are so glad we exceeded your expectations and can not wait to see you again soon!

10/10 Excellent

George

Stayed 2 nights in Nov 2023

10/10 Excellent

Janice

Stayed 1 night in Nov 2023

10/10 Excellent

Shannon

Stayed 2 nights in Nov 2023
Response from Hampton Inn Morgan Hill on 1 Dec 2023
Dear Shannon,Thank you for the perfect review of our hotel team and location. We were so pleased with your choice in us and wills hare with out team how much you enjoyed the experience.

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Yay Edgar!You rock! We are so appreciative of your perfect rating of our hotel and team. We will share with our team and it will help us grow even more.

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Sharon,Thank you for being so kind to share about your perfect stay with us. We always have more to share so come back soon so you can have another perfect trip into Morgan Hill.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Thank you so much for the perfect review of our hotel and team, we look forward to seeing you again very soon!

8/10 Good

Amparo

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Another amazingly perfect rating of our hotel and team, we are so grateful for the time you took to share and your choice in us. We will look forward to your next visit.

10/10 Excellent

Magda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
James at reception was amazing. He has great customer service.
Stayed 1 night in Oct 2023
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Dear Magda,Out front desk team members are the best and we appreciate you sharing about them with our community. Come back soon, we always have more to share with our favorite guests.

10/10 Excellent

Eisuke

Stayed 1 night in Oct 2023
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Thank you for the perfect score of our hotel and team! We love to make you happy and we will share with our team your amazing experience.

10/10 Excellent

Laurie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfy hotel. Nothing super fancy but still worth trying.
Stayed 2 nights in Oct 2023
Response from Hampton Inn Morgan Hill on 22 Nov 2023
Thank you so much for choosing us!We can not wait to see you again soon and for rating our hotel so highly, we can see you truly loved your stay.. Come back soon!

10/10 Excellent

Tracy

Stayed 1 night in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Thank you so much for the perfect review of our hotel and team. We love to see when we exceed a guests expectations as we strive for it with every visit.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Was great, we visited friends in the area and slept great at Hampton.
Stayed 2 nights in Aug 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
WOW! How about those Fresh and Clean Hampton in beds for the great stay. We were just tickled pink to see you loved the stay with us and we are looking forward to your next trip to stay with us.

6/10 Okay

Steven

Had no tv cable for both nights. Was told Friday it would be fixed on Saturday. Didn’t happen at all.
Stayed 2 nights in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Dear Steven,We apologize that your stay did not fit your needs. We did undergo a local system outage and we apologize for that issue. Please contact us directly if you would like to discuss how this can be made right.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was good, comfortable bed and soft sheets. Only negative was uncomfortable and small pillows
Stayed 2 nights in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Thank you for the good review of our hotel and team. If ever in the need for a pillow exchange or just extra to get more comfortable let our team know as we are here to make your night with us all that you can desire.

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Thank you for the perfect review of our hotel and team! We love to see our guests inspired by their choice in us.

10/10 Excellent

Anthony

Stayed 4 nights in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Thank you for taking time out of your day to share about your stay. We will share with the team your perfect rating of your experience with us.

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Dear Timothy,So glad you choose us to stay with. We always have more to share and hope you visit us again so we can make your next stay even more inspirational.

10/10 Excellent

Munehiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This inn provides the same quality as Hilton. A very nice hotel.
Stayed 1 night in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
We love to see see comment's where our guests can see the value in always choosing a Hampton by Hilton stay. You can always count on us and we appreciate you for choosing to always stay with us for that reason.

6/10 Okay

Tina

Travelled with family
We stayed here for one night. Convenient location as it was right beside the soccer fields where the tournaments were held. Typical Hampton Inn property - decent breakfast of scrambled eggs, oatmeal, cereal, fresh waffles, coffee tea etc. Room was clean and we would definitively stay here again if needed.
Stayed 1 night in Sep 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Dear Tina,So glad you enjoyed your time with us and we hope you equally had a great tournament when visiting. We hope you come back soon as we want to earn that perfect review on your next visit and share even more of what we can offer as we continue to strive to truly WOW our amazing guests like yourself.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and always comforting
Stayed 1 night in Aug 2023
Response from Hampton Inn Morgan Hill on 29 Aug 2023
Dear Juan,Thank you for the perfect rating of our hotel and team. We love making you happy as it makes us happy and it is exciting to see we exceeded even that. Come back soon, we always have more to share.

10/10 Excellent

Diane

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: My husband left his shirts in the closet and Anthony was kind enough to pick up a large box at the USPS and mail them to him. Extra effort was very much appreciated! Dislike: Took about 5 min for the shower to get warm water.
Stayed 2 nights in Aug 2023
Response from Hampton Inn Morgan Hill on 29 Aug 2023
Dear Diane, We appreciate our guests choice in us and we are so glad to see that you appreciated our guest service team. We appreciate your perfect rating and look forward to you staying with us again in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hampton Inn Morgan Hill on 29 Aug 2023
Thank you so much for your good review of our hotel and team. We are always striving for inspirational visits and invite you back as we always have more to share.

8/10 Good

Camilla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Construction, new roof
Stayed 1 night in Aug 2023
Response from Hampton Inn Morgan Hill on 23 Aug 2023
Thank you for the good review of our hotel and team. We are currently getting a new roof and next so many new updates we are excited about.. Come back soon to get a peek at a whole new Hampton Inn Morgan hill vibe!

10/10 Excellent

Terrie

Stayed 1 night in Aug 2023
Response from Hampton Inn Morgan Hill on 23 Aug 2023
Thank you for the perfect rating from your visit with us. We will share with our team to continue promoting truly inspirational stays.

6/10 Okay

JAMES

Travelled with family
Hotels.com did not indicate that I needed an wheelchair accessible room. had to change rooms 3 times
Stayed 1 night in Aug 2023
Response from Hampton Inn Morgan Hill on 11 Oct 2023
Dear James,Our team is always available directly to assist guests in making reservations that best fit their needs. Consider reaching out to make that future stay booking as we would love to share with you all we can do to make for an amazing visit in Morgan Hill.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was absolutely amazing especially the lady at the front desk!! She is so accommodating, welcoming and tolerant of my two grandchildren!! Lovely!!
Stayed 1 night in Aug 2023
Response from Hampton Inn Morgan Hill on 16 Aug 2023
Dear Lori,Thank you so much for the perfect rating! We have shared this feedback with them about exceeding another guests expectations. We were so happy in your choice in us and hope to see you again very soon as we always have more to share.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hampton Inn Morgan Hill on 16 Aug 2023
Wow! Thank you for the perfect review of our hotel!! We appreciate your choice in us and taking the time to share about your visit. Come back soon, we are looking forward to seeing you again.