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Reviews of Sleep Inn Hotel Paseo Las Damas

3 out of 5
Sleep Inn Hotel Paseo Las Damas
Avenida 3 entre calles 9 y 11, Frente al Parque Morazan, San José, San Jose

Reviews

9.0

Wonderful

Rating 10 - Excellent. 524 out of 906 reviews" "
Rating 8 - Good. 287 out of 906 reviews" "
Rating 6 - Okay. 59 out of 906 reviews" "
Rating 4 - Poor. 10 out of 906 reviews" "
Rating 2 - Terrible. 26 out of 906 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Excellent hotel
Stayed 2 nights in Mar 2024

8/10 Good

Coulter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of San Jose. Staff supper nice and helpful. Room Was clean and what the pictures showed. Would stay there again.

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Graciela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well maintained and clean. Good location too.
Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

I had a wonderful stay at Sleep Inn.. I had booked for 2 nights initially and booked again an extra 2 days. The hotel is clean and very well maintained, the staff at the reception were very helpful and attended any need I had and went above and beyond to assist. Breakfast was so tasty and delicious! This will be my go-to hotel when I visit Costa Rica and have already recommended it to my friends here in Toronto.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet. Great location.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Stayed 1 night in Feb 2024

8/10 Good

Rambabu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Adnew

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good

2/10 Terrible

Cédrick

Disliked: Staff & service, property conditions & facilities
Had to pay for a guest in my room. I’ve never done that in all my freaking life. Such a scam for money. The staff didn’t understand. And wouldn’t give me a refund. Scandalous. The staff had a room in front of mine and were noisy My hairdryer didn’t work Some of my breakfast was really not good and wasn’t fresh
Stayed 2 nights in Jan 2024

8/10 Good

Karsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

kelly

I tried to cancel a d no one picked up the phone. I am also booked here Jan 9
Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

ISAIAS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo excelente. Pero tienen que mejorar en las toallas
Stayed 1 night in Dec 2023

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to store our suitcases for the day prior to check in, and they checked us in at 8 am instead of the normal check in time of 2 pm (because they had a clean room available). It was such a nice treat! We were able to tour the city without our suitcases. Very nice hotel, a bit older but clean and in great condition. A short 15 minute walk to the best part of downtown. Felt very safe to walk there even at 9 pm. Would stay there again.
Stayed 1 night in Dec 2023

2/10 Terrible

kiran

Disliked: Cleanliness, staff & service, property conditions & facilities
It smells and stinks
Stayed 1 night in Dec 2023

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Sunita

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Decent for a quick stay before flight
Stayed one night just as a night before our flight. The good- A/C, good security, attached to a restaurant so can get room service, away from the loud and crazy streets of San Jose. The bad- no water machine, airport shuttle was listed as a hotel amenity but the hotel charges a fee (we didn't know this)
Stayed 1 night in Dec 2023

6/10 Okay

Afshin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Old hotel and noisy area. Although we asked a room not toward street we woke up 5am for noisy surrounding
Stayed 1 night in Dec 2023

10/10 Excellent

Louis

Stayed 10 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Again "Most" Things Positive
Positive - Extremely Clean. Breakfast good though not a wide variety. Coffee, this trip was actually quite good. Special Thanks to: ANDREA in the restaurant, she is the best server ever. Also to PABLO in the front desk. Negative - Their restaurant is in the casino, but one hand does not know what the other hand knows. I had lunch which was about $25.oo charged to my room. I put an additional C1,500.oo (Colones, about $4.oo) as a tip. To my surprise I was being charged $1,500.oo USD on the tip because the cashier in the casino did not convert to Colones (brilliant)..A hassle having that removed. Advice: Pay for all meals in the casino restaurant in cash or in credit card, do not charge to your room. They said the could not print our final bill when we checked out at 2am, they said they would send by email. They never emailed it, I had to call long distance 6 times to get it sent to me.
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice.
Stayed one night after coming back from Florida, USA.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, comfortable hotel with a gated parking lot and friendly staff.
Stayed 3 nights in Nov 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 7 nights in Oct 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 8 nights in Oct 2023

10/10 Excellent

Rudolph

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Don

Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short vacation.
I enjoyed my stay. Very nice experience.
Stayed 4 nights in Oct 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Sep 2023

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near museums and shopping, safe and quiet, very friendly staff good breakfast and great coffee
Stayed 2 nights in Sep 2023

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay after long day of travel
We booked this hotel knowing we would have been travelling for a full day and would need a nice spot to rest. The hotel was clean and comfortable and the staff was great.
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and professional. Both hotels were very clean.
Stayed 2 nights in Sep 2023

8/10 Good

Noe, Arequipa

Travelled with family
Liked: Cleanliness, staff & service
Ok enough, good breakfast
Stayed 3 nights in Sep 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything is excellent, no complaints, all closed to the city walking distance
Stayed 2 nights in Sep 2023

10/10 Excellent

VIVIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, calidad y precio
Stayed 2 nights in Aug 2023

10/10 Excellent

Janny

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not that many activities to do around the hotel!
Stayed 1 night in Aug 2023

10/10 Excellent

Marta

Stayed 3 nights in Aug 2023

10/10 Excellent

Somanadevi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness , friendly courteous and very helpful staff ( all). Felt like staying at home.
Stayed 4 nights in Jul 2023

10/10 Excellent

federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito el hotel, muy cómodo. Buena relación calidad precio. Habitaciones súper completas, cafetera, refrigerador y microondas. Pleno centro de San José. Siempre muy bien.
Stayed 1 night in Jul 2023

8/10 Good

Angelee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The stay was good. Very friendly and helpful staff. GREAT location!
Stayed 2 nights in Jul 2023

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities
Janna was very helpful during the check-in.
Stayed 1 night in Jul 2023

6/10 Okay

Kevin Gershom

Travelled with family
Liked: Staff & service
Need to be sure all the appliaces in habitations work. Both the microwave and TV control di not in ours. Also, some plug ins in outlets were not secured correctly or didn't work. Brakfast could have more variety as well. OPffering just about the same breakfast food ever day gets a little boring.
Stayed 4 nights in Jul 2023

10/10 Excellent

Natalia

Stayed 1 night in Jul 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overnight stay to meet some friends that live in San Jose area.
Stayed 1 night in Jul 2023

6/10 Okay

Tomer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs renovation asap
Hotel need renovations, carpets need deep cleaning! Bad and pillows were too hard.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well Managed and Really Clean.
Cleanest Hotel I have ever stayed at. Security Excellent, guards and cameras everywhere. Thankfully they are very careful not to let Hookers come inside the hotel, unlike other hotels in San Jose which are a free for all. Breakfast located inside hotel ample and good. However, Costarican coffee (Britt) is Not good, never has been. Everything works and WiFi is acceptable speed. No hotel is perfect. NEGATIVES: Shower pressure is barely acceptable. Only breakfast is served inside the hotel, the regular hotel restaurant you have to walk about 15 yards into the casino, through the casino to the restaurant. Food selection limited and fair quality at best in the restaurant, service is slow. Also, when you walk to the restaurant from the hotel they allow "smokers" to stand in the walkway you have to pass through outside and face the "smokers gauntlet", YUK ! Dollar exchange rate at the cashier inside the casino is excellent.
Stayed 5 nights in Jun 2023