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Reviews of Inn At The Opera

3.5 out of 5
Inn At The Opera
333 Fulton St, San Francisco, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 288 out of 655 reviews" "
Rating 8 - Good. 233 out of 655 reviews" "
Rating 6 - Okay. 98 out of 655 reviews" "
Rating 4 - Poor. 23 out of 655 reviews" "
Rating 2 - Terrible. 13 out of 655 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to Hayes street which is a lively area full of restaurants. It is also perfect to go to the opera or the Davies concert hall - 5 min walking distance. There is a lot of attention to details in the hotel.
Stayed 2 nights in May 2024

8/10 Good

Chris, Methley

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice room and mostly hapoy except for non-existent housekeeping. Eaxh day there was a slip in the room stating that 'all planned housekeeping had been undertaken' but no idea what they'd done. What they had NOT done included cleaning bathroom, cleaning toilet, changing sheets, emptying bins - most of which is basic stuff we expected to be done. No tip left for housekeeping as we didn't feel they'd done anything. Front desk staff were really helpful and if housekeeping actually did something the review would be really positive.
Stayed 4 nights in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Inn At The Opera. Our room was comfortable and well appointed with great furniture. The kitchenette was equipped with just the right amount of items for dining in. The Inn staff is very friendly and helpful. They always greeted us with a smile.
Stayed 2 nights in Apr 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi login process was a little finicky (Accept button unclickable the first time I tried on my laptop, but worked after I started over; on my iPhone, I just kept getting an Oops message the first day). The room was very compact, which may not be for everyone, but it was very cozy and nicely appointed. I really liked it and would absolutely stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go to the San Francisco Ballet and the Inn is the perfect spot to spend the night while going to the ballet and eating establishments close by.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sophia, San Francisco

Stayed 6 nights in Feb 2024

10/10 Excellent

beth ann

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay there again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Na

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Badria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had the best time staying here! The staff is kind - particularly Elizabeth. The inn itself is nostalgic for a time I wasn’t born into, making it a wonder to look at. It is conveniently located for walking and MUNI purposes. I absolutely plan on returning!
Stayed 3 nights in Feb 2024

10/10 Excellent

Paula, Tarzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to philharmonic. Staff were extremely helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Aaron, Seattle

Stayed 3 nights in Dec 2023

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness
The best way I can describe this hotel is overpriced. The location is probably the only attribute to recommend the property . The facilities are not up to the standard of other properties in a similar price range. For example the elevator had issues on both my stays. It is unreliable: As is the internet. The staff are only moderately helpful. I travel as much as to 50,000 miles per year. I have used this hotel twice. I won’t use it again. It is low value for money.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jonathan

I didn’t even stay there, reserve there or been in the area and they sent me review requests at least five times along with lots of other spam emails. They kept asking for my review so here it is.
Stayed 2 nights in Nov 2023

10/10 Excellent

marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Loved the newly decorated room and common areas.
Stayed 3 nights in Nov 2023

4/10 Poor

Jan

No air conditioning and heat was on. Too hot to sleep in November.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Well renovated, affordable luxury
Stayed 2 nights in Oct 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and clean
This was such a cute place! Recently renovated, but they kept the décor to match the style of the building. Super clean, friendly staff. The offsite parking was convenient and felt safe (parking garage on the other side of the block). Our car didn't get broken into. Cute restaurants and shops to walk to on Hayes.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Tiela

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location for going to events in and around City Hall! The halls are a little bit shabby but the room itself was very clean and well appointed, and quiet. Nice tea and coffee service for the morning.
Stayed 2 nights in Sep 2023

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
It stretched our budget a little, and the bed was a little harder than I prefer...but overall this place was great. The staff were all amazing, especially the woman working some of the evenings who hooked us up with cookies and hot water for tea after they'd closed the hot drink station in the lobby. We had a smaller room and the building was a little older, but I kinda liked the charm that came with its age...and it looked like they updated/renovated a lot of it bc the room and bathroom were pretty modern. Also, we were really close to bus and train stops, which was super helpful...and we LOVED how many delicious vegan spots were in the surrounding blocks. We'll stay here again when we come back to SF.
Stayed 7 nights in Aug 2023

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location! I loved it
Stayed 4 nights in Aug 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyed our stay. They advertise a restaurant and bar. They do not have???? It was clean, but had to ask to get our room clean.
Stayed 5 nights in Aug 2023

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was fantastic! However, the information on Travelocity is incorrect, which resulted in $200 of extra parking charges and breakfast was not included (another $100 spent at local breakfast establishments). This is not the fault of the property, but of Travelocity's incorrect records. Had they been correct, I'd have selected a different hotel location for my stay.
Stayed 4 nights in Jul 2023

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Inn is across trom the San Francisco Opera and close to the Symphony hall. Convenient. Very old building upgraded somewhat. No hard pillows. Repainted with sticky touch. ELEVATOR BROKE and we were on floor 7. There is no service elevator so not for physically impaired. No breakfast or bar any longer. We were given a list of restaurants for breakfast and other meals and a map. Staff was great and tried to assist us within limits. Room had microwave and refrigerator. No AC but ceiling fan in bedroom, not sitting room and hallways are overheated.
Stayed 2 nights in Jun 2023

6/10 Okay

Peter

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Judy

Stayed 3 nights in Jun 2023

10/10 Excellent

joanna, Rancho Sta Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that we have a kitchenette. And the second bed/sofa bed has a french door for privacy. Would definitely come back and recommend to friends.
Stayed 2 nights in Jun 2023

10/10 Excellent

sarina g

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
IT WAS SO GREAT!!! the rooms are amazing. Everything was clean and like new. I really loved the room it was like a mini apartment 😍 also Mari from front desk was amazing. She was super helpful and accommodating.
Stayed 2 nights in Jun 2023

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Fun little hotel with a friendly staff. Stayed for 5 nights and walked most of SF straight from the front door. Ocean beach is only a 45 minute walk or 15 minute car ride away.
Stayed 6 nights in May 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, clean and friendly staff and close to some nice places to dine. Would highly recommend!
Stayed 3 nights in May 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

James, Albuquerque

Stayed 5 nights in May 2023

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Very happy with our stay. Great location, clean, friendly, safe. The room was small but sweet with everything we needed, including a fridge, microwave, dishes, sink, recycling bin. They had filtered water available. We would stay here again.
Stayed 4 nights in May 2023

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old design structure with a new look gives this hotel a unique charm. The hotel was great for the price and lobby staff was more than helpful during any interaction.
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very close to city hall. Walkable to many restaurants. Central location makes it easy to get anywhere. We had a suite and the room was great. The design was unique and made you feel like you were traveling abroad in a posh hotel. The staff was very friendly and served cookies for guests everyday. Coffee was available downstairs. Overall, great stay and would highly recommend. If you can, get the suite.
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

4/10 Poor

beverly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
covid gravely injured san francisco
i have stayed here multiple times and it has always been wonderful. since i was used to staying here, i admit i did not check the web site to note the now lack of valet parking or a restaurant like they used to have. there is a parking garage, but it is scary, the whole point of valet parking is to stay out of such a structure when i am traveling alone. i now longer felt safe in this neighborhood after dark. when i travel, i like to enjoy the pampering of valet parking and an on-site restaurant. inn at the opera will offer you a bed, but you are on your own for anything else. sadly, this will be my last trip here. I adore san francisco, but COVID killed off so many of the unique shops and restaurants. the service levels are markedly decreased to non-existent and the prices have increased. i used to dearly love weekends in san francisco, that love is no longer reciprocated
Stayed 2 nights in Mar 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Favorite Hotel in San Francisco
Loved our stay at Inn at the Opera! It's a beautiful, freshly appointed and charming hotel. The location is good and we enjoyed the convenience and selection of restaurants in this Hayes Valley neighborhood. The Inn at the Opera is an easy walk to the theaters and we felt safe even walking home from the Orpheum after our show. Parking was easy and convenient literally around the corner and reasonably priced. Everyone at the hotel was very helpful and there was always someone present to answer a question. We visit San Francisco fairly frequently to go to Broadway shows, shop and of course enjoy the restaurants. We will come back to the Inn at the Opera!
Stayed 2 nights in Mar 2023

8/10 Good

Roberta, Fresno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice overall. It was smaller than I expected and that elevator is horribly small and inconvenient. The staff was amazing though (particularly Mari) and I would stay again.
Stayed 2 nights in Mar 2023

10/10 Excellent

ENDAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the building is a little old, the rooms look fine, especially the bathrooms are clean, we were staying in a 2 baths suite, and it was comfortable, they have everything you need in the suite. however, you have to pay for parking fee per day which is not included if you are using their parking structure but of course much safer than parking on the street.
Stayed 2 nights in Feb 2023

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
met son from NY when he came for audition at the SF conservatory, location was perfect, staff was friendly and helpful, and room quiet, comfortable and clean. easy to walk or use public transportation around the city and clean and safe even after concert or late night lesson. Would definitely stay again
Stayed 2 nights in Feb 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Zachary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cesar and co. were extremely accommodating and helpful. Inn at the opera is full of old world charm with modern conveniences. My Suite was extremely comfortable and clean. Highly recommended.
Stayed 3 nights in Jan 2023

10/10 Excellent

Darlene

Stayed 2 nights in Dec 2022

6/10 Okay

Jeannique

Stayed 2 nights in Dec 2022

10/10 Excellent

PAUL, BROOKLYN

Stayed 2 nights in Nov 2022

10/10 Excellent

Jan

Stayed 2 nights in Nov 2022