Room, 1 Queen Bed, Non Smoking
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Reviews of Inn at Golden Gate

2 out of 5
Inn at Golden Gate
2707 Lombard St, San Francisco, CA

Reviews

7.6

Good

Rating 10 - Excellent. 249 out of 1002 reviews" "
Rating 8 - Good. 417 out of 1002 reviews" "
Rating 6 - Okay. 216 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 57 out of 1002 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

maria

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Need some thorough cleaning.Dingy place and Outdated decor. Patching all over that needs painting the side boards are so dirty. Toilet seat falling apart. There is a clear glass table that doesn’t fit the decor. No sense in having it there, accident waiting to happen, anyone can get cut, those sides are glass and are sharp. Door banging and people talking loud all hours of the night. I would not recommend if you want a clean and quiet place. Just not a great place.
Stayed 1 night in May 2024
Response from Jay on 27 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Patrick

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Quiet and tucked into a nice location. Parking available
Stayed 1 night in May 2024
Response from Jay on 24 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

MICHELLE, hollister

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Jay on 11 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Benjamin, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orange or Apple juice
Stayed 1 night in May 2024
Response from Jay on 22 May 2024
Sorry! Hotel does not provide juice. Thanks for staying with us. We appreciate your feedback!

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was not quite what I expected. It was close to shopping and dining. Very small parking lot. Staff was somewhat friendly.
Stayed 2 nights in Apr 2024
Response from Jay on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Zoraida H.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprisingly nice room especially with the fact that it was a good price.
Stayed 2 nights in Apr 2024
Response from Jay on 1 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, near of this place there are some small restaurants and also is the Presidio and you can walk until the beach where you can see the San Francisco Bridge.
Stayed 4 nights in Apr 2024
Response from Jay on 7 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alexander

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Property was old, but okay for the price. Staff was very friendly. Room could have been cleaner, as my wife had to literally clean the toilet and I had to tighten a leaking shower head. No elevator, so carrying my heavy suitcase up a steep flight of stairs was not fun. The parking was a disaster, and I couldn't sleep half the time thinking some other customer was going to scrape my car with theirs. Other than that, this is the only place I will ever stay again in San Francisco, simply because it's the only motel in a fairly safe area away from all the ghetto riffraff with free parking! The price is just unbeatable for what you get!
Stayed 2 nights in Apr 2024
Response from Jay on 28 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Virginia

Stayed 1 night in Apr 2024
Response from Jay on 9 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Charles

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Jay on 18 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Anne, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served my purpose well, satisfied. Good price for a perfect location.
Stayed 1 night in Apr 2024
Response from Jay on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ronald L.

Travelled with family
Liked: Cleanliness, staff & service
It was clean beds and a hot shower- just what we needed! The room was small and it’s an older hotel, but the location was perfect!
Stayed 3 nights in Mar 2024
Response from Jay on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Deanna

Travelled with partner
Only 7 spots for parking for 20 some rooms. The website states microwave, breakfast and coffee. They DO NOT HAVE!!!! Rooms are clean. Very close to attractions.
Stayed 2 nights in Mar 2024
Response from Jay on 30 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

LUIS

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
parking was full. No breakfast
Stayed 1 night in Feb 2024
Response from Jay on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Domingos

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Difficult to be attended Very clean
Stayed 1 night in Feb 2024
Response from Jay on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here every trip to the City. It is a perfect place to stay for me. It's not super, duper fancy but it it all I need for my 2-3 day trips to the City.
Stayed 2 nights in Feb 2024
Response from Jay on 23 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Fredrick

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Quiet
Stayed 1 night in Jan 2024
Response from Jay on 5 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
This property is close to downtown (with a car) and very reasonable. It could use better and more lighting for indoor reading and the like. A microwave ($100?) would be a plus as well. Otherwise, clean, and straightforward.
Stayed 3 nights in Jan 2024
Response from Jay on 25 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rick, vancouver

Liked: Property conditions & facilities
Friendly check in
Stayed 3 nights in Jan 2024
Response from Jay on 9 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Kaveh

Travelled with family
Stayed 14 nights in Dec 2023
Response from Jay on 9 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jay on 7 Jan 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Arthur

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2023
Response from Jay on 1 Jan 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Tom

Disliked: Cleanliness, property conditions & facilities
Perhaps this sums it all up? When I took the face towel from the towel rack, the rack fell off.
Stayed 3 nights in Dec 2023
Response from Jay on 12 Dec 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and great service. Bed was comfortable but pillows were not. The room is very small Which didn’t matter because I was out and about the trip. The water did not get hot and stayed luke warm which made the showers suck
Stayed 2 nights in Dec 2023
Response from Jay on 11 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great and easy stay. The room is exceptionally clean, the area is very safe and quiet. Close to the city center and walkable to many restaurants. I didn’t have much interaction with the staff. The cleaner would come once in two days of stay (this was completely acceptable to me). Check in and check out was easy. I didn’t have a car though, so I am unable to post a review for that part. Nevertheless, I will come back here!
Stayed 4 nights in Nov 2023
Response from Jay on 29 Nov 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Pieta

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked a room with a queen bed and was placed in a room a full bed. It was the Holidays so there was no room service from Wednesday night until Saturday late afternoon. We had to ask for towels and bathroom necessities from the front/check-in office. There was parking but the parking was very cramp, could probably only fit 8 cars but it would have been hard to get out should the parking lot be full. Besides all of that, the area stayed pretty quiet during the night. Since it’s right off the Main Street, it did get loud during the early mornings to afternoon. The worker/owner was kind.
Response from Jay on 29 Nov 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Inder Gustavo Menendez

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay, I couldn't shower because there was no hot water, also the heater didn't work, l'll never come back
Stayed 1 night in Nov 2023
Response from Jay on 16 Nov 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Orinthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Jay on 11 Nov 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Valeria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jay on 3 Nov 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rose

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I enjoyed my stay at Golden Gate Inn. It's a short walk to spots like the Golden Gate Bridge, Palace of Fine Arts and the Presidio. The surrounding area felt safe and quiet. Parking is limited but we were able to find street parking a short distance away. The hotel is no-frills, the room has a fridge but no microwave. The door guard lock in my room was broken, but the deadbolt worked and I felt safe the whole stay. The walls are pretty thin and sheets are a little scratchy. Overall I thought this was a good option for an affordable stay in a convenient location for seeing the sights of the city.
Stayed 4 nights in Oct 2023
Response from Jay on 1 Nov 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Charito

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty well good
Stayed 3 nights in Oct 2023
Response from Jay on 30 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Oluwaseun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good bang for buck!
Stayed 2 nights in Oct 2023
Response from Jay on 16 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jay on 10 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee pot or breakfast. Everything else was very well done.
Stayed 4 nights in Oct 2023
Response from Jay on 10 Oct 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Stephanie

Disliked: Staff & service, property conditions & facilities, room comfort
One star hotel
Horrible. Check in was through a plexi glass and was cold outside. Attendant didnt know our room number and free parking meant whatever street parking you could find. Sheets were scratchy and there were broken items in the room.
Stayed 1 night in Oct 2023
Response from Jay on 9 Oct 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, amenities
There are many budget motels on the stretch of Lombard Street between Lyon and Van Ness. It's not a bad area to stay, because there is easy access by car to other areas of the city and it's a short walk to the restaurants on Chestnut Street in the Marina. The Inn at Golden Gate is tucked on the quiet end of Lombard between Lyon and Baker, which means it is one block further away from the traffic going to and from the bridge: it's quieter than most of Lombard. It's nicely walkable to the Palace of Fine Arts and the splendid Lyon Street Steps. The motel advertises free parking, but there are only eight spaces for twenty or so rooms. Street parking is available, but you have to hunt a little and read the signs abut hours and enforcement (weekends, you're good). The property is a little worn, but the price was agreeable. Service was adequate. The room was clean; mattress was fine; TV worked well; refrigerator was a little larger than usual for a motel room. Overall, we had a good experience.
Stayed 2 nights in Sep 2023
Response from Jay on 4 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ralph A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 1 night in Sep 2023
Response from Jay on 3 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jose

Proximity to points of interest; within walking distance
Stayed 2 nights in Sep 2023
Response from Jay on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Patricia

There were only 4/5 ice cubes my husband could get. No coffee or anything available. The room itself was okay/comfortable but very limited amenities
Stayed 1 night in Sep 2023
Response from Jay on 29 Sept 2023
Sorry for Ice machine! And Thanks for staying with us. We appreciate your feedback!

8/10 Good

Torrance

Liked: Cleanliness, staff & service
Not a bad stay, comfortable bed. AC in the room did work but was a bit slow. No kettle, microwave, coffee or tea making facilities in the room. Sheets and towels and everything seemed quite clean. Would stay again.
Stayed 2 nights in Sep 2023
Response from Jay on 29 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This location worked out well for us when traveling to different places we wanted to visit. It was pretty much in the center of our different destinations. The only tricky part is the lack of numerous parking spots on the property, but we managed to do well.
Stayed 2 nights in Sep 2023
Response from Jay on 28 Sept 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jorge

Esta muy bien ubicado solo que el room esta muy pequeño
Stayed 3 nights in Sep 2023
Response from Jay on 28 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Sep 2023
Response from Jay on 25 Sept 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Andreas

Liked: Staff & service, amenities, property conditions & facilities
Nicht freundlicher Empfang sehr laut Indische Gäste sehr laut. Zentral gelegen gute Verkehrsverbindungen tolle Stadt gerne wieder!
Stayed 2 nights in Sep 2023
Response from Jay on 25 Sept 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Hugh

Liked: Cleanliness
Disliked: Amenities
This is a VERY basic motel. There are no services available from hotel staff. There is no coffee in the room or at the facility. The closest coffee is about a 10 minute walk (at the Coffee Roastery on Chestnut - a fantastic place). It was quiet and clean. The room was small. I can only recommend staying here for the location (about a 5 minute walk to the Palace of Fine Arts) and/or because it's inexpensive.
Stayed 4 nights in Sep 2023
Response from Jay on 23 Sept 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Cort

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2023
Response from Jay on 16 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Moiz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and quiet area
Stayed 4 nights in Sep 2023
Response from Jay on 16 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Constance

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2023
Response from Jay on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had to Uber and Lyft quite a bit but it was a fine enough area. We did walk to Japantown from the hotel, took a lyft back.
Stayed 1 night in Sep 2023
Response from Jay on 9 Sept 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Nancy, Jeffersonville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great to have free parking near the Presidio, fab restaurants, and fun shops. The Internet was wonky.
Stayed 4 nights in Sep 2023
Response from Jay on 6 Sept 2023
Thanks for staying with us. We appreciate your feedback!