Front of property - evening/night
Check availability

Reviews of Hilton San Francisco Financial District

4 out of 5
Hilton San Francisco Financial District
750 Kearny St, San Francisco, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 3 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sich-Ich Peter, San Diego

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel in the financial district
Stayed 4 nights in Feb 2024

10/10 Excellent

Paula

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location. It was in the heart of Chinatown and was fairly close to everything. Being so close to fisherman’s wharf was the best part. Taking bikes to go see the wharf was great!
Stayed 2 nights in May 2024

4/10 Poor

Martin, West Sacramento

Travelled with group
Parking $68
Stayed 1 night in May 2024
Response from Customer Service on 24 May 2024
Martin, thank you for your feedback. The hotel takes note of your concern regarding the parking fee and appreciates your input. Pricing is regularly reviewed to ensure it remains competitive for our location. We hope your stay had other positive aspects and would be pleased to discuss any further concerns directly.

10/10 Excellent

Korrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony Room and view were both awesome and staff was helpful and friendly.
Stayed 1 night in May 2024
Response from Customer Service on 24 May 2024
Korrie, thank you for the glowing review! The team at Hilton San Francisco Financial District is thrilled to hear you enjoyed the balcony room and the view, as well as the helpful and friendly service from our colleagues. We look forward to welcoming you back!

10/10 Excellent

Dana Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, front desk and housekeeping both pleasent and nice! Will definitely be back!
Stayed 3 nights in May 2024
Response from Customer Service on 21 May 2024
Dana, thank you for your kind words about Hilton San Francisco Financial District! The team members were delighted to read your comments about their service. It’s wonderful to know you found everything to your satisfaction and look forward to your next visit!

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable stay
Stayed 1 night in May 2024
Response from Customer Service on 22 May 2024
Kyle, we're delighted to hear you had a comfortable stay at Hilton San Francisco Financial District. We look forward to welcoming you back soon.

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Maria, thank you for highlighting the great location of the Hilton San Francisco Financial District. We're delighted you enjoyed your stay and hope to welcome you back soon. Safe travels!

4/10 Poor

Barbara, Eureka

Travelled with partner
The room smells and the coffee was gross. I had to put my husband T-shirt on the pillow to fall asleep
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Barbara, thank you for sharing your feedback. It's concerning to hear that the room's odor and the coffee did not meet your expectations. Our team is committed to addressing such concerns and ensuring a pleasant experience for our guests. We hope to have an opportunity to provide a better stay in the future.

10/10 Excellent

Brandon lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Brandon Lee, Hilton San Francisco Financial District is delighted to see your excellent rating. It’s fantastic to know you had a wonderful stay. We're looking forward to welcoming you back soon!

4/10 Poor

Katrin

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, very dirty! Rude staff! Charged us 60 dollars for parking for a 19 hour stay!
Stayed 1 night in May 2024
Response from Customer Service on 14 May 2024
Katrin, we're truly sorry to hear of your recent experience. Cleanliness and customer service are our top priorities and your feedback will be forwarded to our team for further discussion. Regarding parking, prices are determined by the local market and we assure you we do our best to remain competitive. We do hope for an opportunity to improve your perception in the future.