Room (Private Apartment)

Reviews of The Clift Royal Sonesta San Francisco

4 out of 5
The Clift Royal Sonesta San Francisco
495 Geary St, San Francisco, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 698 out of 1003 reviews" "
Rating 8 - Good. 176 out of 1003 reviews" "
Rating 6 - Okay. 57 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the deluxe suite and it was absolutely stunning.
Response from The Clift on 18 Mar 2024
Hello Marisa,Thank you for sharing your top score with us! We love that you were comfortable in your deluxe suite, and we hope you have now found your go-to hotel in the city!Best,The Clift Royal Sonesta Hotel

4/10 Poor

sang jo, Mckinney

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unsafe place arund san fran down town ( Dirty & homeless) so bad memery about that
Stayed 3 nights in Mar 2024
Response from The Clift on 18 Mar 2024
Hello sang jo,We are sorry to hear that you felt unsafe in our downtown location, as we do place a high value on security in our property. We trust you felt at home with us within our walls, and we wish you happy and safe travels in the future.Kindly,The Clift Royal Sonesta Hotel

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people working at the hotel were so helpful and kind. They made our stay wonderful. The property was elegant and felt authentic while still having many modern appointments.
Stayed 3 nights in Mar 2024
Response from The Clift on 12 Mar 2024
Hello Elisa,Thank you for sharing your glowing review and five-star approval with us! We are glad you found our team members to be helpful and kind throughout your stay, and our property elegant and authentic. We do indeed strive for that perfect blend of modern comforts and timeless beauty.Come back soon!Kind regards,The Clift Royal Sonesta Hotel

10/10 Excellent

Steven, Oxnard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and wonderful stay
Stayed 2 nights in Mar 2024
Response from Clift on 12 Mar 2024
Greetings Steven,Wonderful is what we love to hear! Thank you for joining us in the heart of the city, and do hurry back!Best,The Clift Royal Sonesta Hotel

10/10 Excellent

Ross, Simi Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with good bar and restaurant. Updated rooms are clean and comfortable
Stayed 1 night in Feb 2024
Response from Clift on 12 Mar 2024
Hello Ross,Thank you for sharing your endorsement! We're glad you found time to experience our iconic Redwood Room during your stay, and we will pass along your compliments to our team.Hurry back!Best,The Clift Royal Sonesta Hotel

2/10 Terrible

Sanna

Liked: Cleanliness
Disliked: Property conditions & facilities
I was in shock after checking in and being in the room for just one hour. It almost felt like I was at a motel. For the price I paid for one room for one night, you’d expect there would be a little bit more offered than just a bed to sleep in. The number one thing that made this stay awful was the food situation. They do not have room service, which is fine. I was told I could order food from the RESTAURANT downstairs and order takeout and pick it up myself. There was no menu for this restaurant anywhere. When I call front desk to ask about it, he says “I can connect you to a waiter and he can let you know what they have but it’s only bar food”. So it’s not a restaurant and I can’t see a menu before ordering? There’s also absolutely nothing in the mini-bar. The fridge was completely empty. The bathroom has a couple towels and shampoo and conditioner, there’s not even any body soap. They only had “bath gel” but there is no bathtub. I had to call and ask for a robe and what they brought was a joke. It was paper thin, felt like I was wearing a wind breaker and it smelled like it came straight from a hair salon. Valet is $75 (they don’t mention the tax so it comes out to $85) and there’s a bunch of fees as well. No idea why there are fees since absolutely nothing is included. The door is paper thin and you hear everything outside, especially the staff yelling to each other. There’s also a lot of street noise but that was expected. I’m just very disappointed with the experience
Stayed 1 night in Mar 2024
Response from Clift on 12 Mar 2024
Dear Sanna,We are always sorry to learn when we have let down a guest, and we share your frustration that you missed so many amenities you were expecting upon entering your room.We apologize for the confusion regarding your request for a menu, which of course should have been provided from The Redwood Room, and we also wish our team members had taken the opportunity to suggest additional favorite nearby eats to you.We hope you found your car to be secure with us at all times in our valet parking option, and we wish you had rested more comfortably at night in our urban location.We wish you safe and happy travels in the future, even if that is not with us.Kindly,The Clift Royal Sonesta Hotel

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views
Stayed 1 night in Mar 2024
Response from Clift on 12 Mar 2024
Dear Rosa,Your five-star rating and glowing review make our day! Thank you for appreciating our sweeping views of the city, and we hope our Union Square location added to your enjoyment as well.Until next time!
Best regards,The Clift Royal Sonesta Hotel

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. And at the bar they have the best cheeseburger in San Francisco!!! The room is comfortable and clean.
Stayed 1 night in Feb 2024
Response from Clift on 12 Mar 2024
Greetings Ana,We appreciate your endorsement and we agree that our burgers at The Redwood Room can't be beat! Thank you for resting so comfortably with us and hurry back!Best,The Clift Royal Sonesta Hotel

8/10 Good

Kenneth, Sebastopol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel felt clean, well designed, the bed and pillows were comfortable. Didn't love the bathroom. The shower and sink are too low flow. Even the hair dryer felt anemic. Products in the shower were nothing special.
Stayed 1 night in Feb 2024
Response from The Clift on 1 Mar 2024
Greetings Kenneth,We are glad our historic institution lent just the right vibe for your time in the city, and that you slept comfortably on our beds. We appreciate your suggestions for our bathrooms, and we hope we can earn your top score the next time you are in San Francisco.Kind regards,The Clift Royal Sonesta Hotel

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing! This is now my go to hotel in San Francisco
Stayed 2 nights in Feb 2024
Response from The Clift on 27 Feb 2024
Hello Brian,Amazing is what we love to hear! Thank you for your stamp of approval, and we are honored to know The Clift will serve as your go-to spot in the city for future stays.Until next time!Warmly,The Clift Royal Sonesta Hotel

8/10 Good

Layne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel remodeled with rather bland decor. Large comfortable room. Do not prepay the breakfast or bother with Fredericks. Coffee in paper cups. Most foods preprepared and prices are ludicrously steep. Many better options within walking distance.
Stayed 1 night in Feb 2024
Response from The Clift on 27 Feb 2024
Dear Layne,Thank you for taking the time to share your thoughts with us following your stay in our historic and iconic hotel here by Union Square. We wish our updates had appealed to your sense of style, but are heartened to know that you were comfortable in your room.We are glad you discovered the ideal dining options for your needs right here in our neighborhood, and we hope we can make you feel even more at home one day.Kindly,The Clift Royal Sonesta Hotel

10/10 Excellent

Yifan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from The Clift on 27 Feb 2024
Dear Yifan,Your top score leaves us smiling! Thank you for joining us here by Union Square, and we hope to host you again one day soon.Best,The Clift Royal Sonesta Hotel

10/10 Excellent

Harmanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Clift on 21 Feb 2024
Hello Harmanjit,What a treat to find your five-star approval waiting for us! We hope we can host your next stay in downtown San Francisco as well.Best regards,The Clift Royal Sonesta Hotel

6/10 Okay

Selena

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from The Clift on 21 Feb 2024
Hello Selena,We appreciate your score, and we hope our team members proved helpful with any issue that may have arisen during your time with us in the city. We would love to earn your top score one day.Kindly,The Clift Royal Sonesta Hotel

8/10 Good

Dmitriy

Liked: Cleanliness, staff & service, property conditions & facilities
$
Stayed 1 night in Jan 2024
Response from The Clift on 20 Feb 2024
Dear Dmitriy,Thank you for sharing your positive score following your stay with us in the city. We hope our historic hotel with modern touches was just what you were seeking for your San Francisco stay, and we would love to have you back with us in the future.Warm regards,The Clift Royal Sonesta Hotel

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice Staff very friendly and nice people!!
Stayed 3 nights in Feb 2024
Response from The Clift on 20 Feb 2024
Greetings Federico, As you discovered, our friendly team is at the heart of our hotel experience here at The Clift, and we're glad it shows! Thank you for making yourself at home with us by Union Square, and we hope to see you again before too much time has passed.Best,The Clift Royal Sonesta Hotel

10/10 Excellent

azure-dee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and the location was close to everything! Definitely will be back!!
Stayed 1 night in Feb 2024
Response from The Clift on 19 Feb 2024
Dear azure-dee,We are thrilled to have earned your approval, and we are glad you explored the many delights of our neighborhood. We hope you also found time to take advantage of our in-house amenities, and we hope we can entice you back again soon.Warm regards,The Clift Royal Sonesta Hotel

8/10 Good

Masako

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from The Clift on 19 Feb 2024
Greetings Masako,Thank you for sharing your positive score following your time with us in San Francisco. We would love to have you back to earn your perfect five-star approval!Until then,The Clift Royal Sonesta Hotel

8/10 Good

Viktor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with my stay here, had a great room and very helpful staff. Although, bit of a sketchy area.
Stayed 1 night in Feb 2024
Response from The Clift on 19 Feb 2024
Hello Viktor,We are happy to note you enjoyed your time with us, finding our team to be helpful and your room to be comfortable. We trust you felt secure within the oasis of our hotel, and we hope we can facilitate another stay one day.Kindly,The Clift Royal Sonesta Hotel

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Concierge was wonderful - very knowledgeable about San Francisco. He also had great restaurant recommendations.
Stayed 2 nights in Feb 2024
Response from The Clift on 16 Feb 2024
Greetings Sue,We will be sure to share your compliments with our concierge team, and we hope you come back to explore more of our city soon!Warmly,The Clift Royal Sonesta Hotel

10/10 Excellent

Marie, Newport Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and excellent location.
Stayed 1 night in Feb 2024
Response from Stanford Court on 15 Feb 2024
Greetings Marie,Thank you for joining us here at the historic Clift! We, too, love our central location here in the city, and we hope to welcome you back soon.Warmly,
The Clift Royal Sonesta Hotel

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Feb 2024
Response from Clift on 15 Feb 2024
Hello John,
Thank you for sharing your endorsement of our San Francisco institution. We loved hosting you and we would love to welcome you back one day soon.Best,The Clift Royal Sonesta Hotel

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness
Stayed 2 nights in Feb 2024
Response from The Clift on 12 Feb 2024
Hello Roger,We will pass along your compliments to our hardworking cleaning team, and we hope you will remember us the next time you have reason to stay in the city.Best,The Clift Royal Sonesta Hotel

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from The Clift on 12 Feb 2024
Hello Craig,Thank you for sharing your endorsement! We hope to host you again in San Francisco soon.All the best,The Clift Royal Sonesta Hotel

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room was impeccable clean, all staff was very friendly and help us with any questions we may have I really recommend this hotel.
Stayed 1 night in Feb 2024
Response from The Clift on 12 Feb 2024
Greetings Margarita,We do indeed take great pride in ensuring our historic hotel is impeccably clean, and we're glad to earn your approval. It was our pleasure to ensure your questions were answered by our knowledgeable team, and we appreciate your recommendation to others. Join us again soon!Warm regards,The Clift Royal Sonesta Hotel

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service
Great Hotel with cool bar and yummy coffee shop. Great location and very friendly staff. Will make it my place next visit.
Stayed 2 nights in Feb 2024
Response from The Clift on 12 Feb 2024
Dear Andrew,We love that you discovered our Redwood Room bar during your time with us at The Clift, and we can't wait to welcome you back next time!Until then,The Clift Royal Sonesta Hotel

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was perfect clean friendly and fast staff. Just the area around it sucks with the homeless. But it’s nothing to look past and help them out.
Stayed 3 nights in Feb 2024
Response from The Clift on 12 Feb 2024
Dear Amanda,We love knowing we earned your five-star approval overall, enjoying our friendly ambiance and our clean rooms. We know our downtown location has its challenges, and we trust you always felt secure within our hotel. We hope to welcome you back to our oasis in the city one day.Kindly,The Clift Royal Sonesta Hotel

8/10 Good

NAVDIP

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location
Stayed 4 nights in Feb 2024
Response from The Clift on 12 Feb 2024
ello NAVDIP,Thank you for embracing our central location here in the city! We hope we can welcome you back to the historic Clift again one day soon.All the best,The Clift Royal Sonesta Hotel

10/10 Excellent

Linda, Long Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and spacious rooms
Stayed 1 night in Feb 2024
Response from The Clift on 8 Feb 2024
Dear Linda,It was our pleasure to ensure you felt right at home with us here at the iconic Clift! Until next time!With regards,The Clift Royal Sonesta Hotel

10/10 Excellent

Tommy John Vasquez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from The Clift on 9 Feb 2024
Dear Tommy,We are thrilled to earn your top score following your time with us here in the city we love! Until next time!Best regards,The Clift Royal Sonesta Hotel

10/10 Excellent

Alexis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much, it was a great stay!
Stayed 3 nights in Jan 2024
Response from The Clift on 8 Feb 2024
Dear Alexis,Thank you for sharing your top score with us following your stay in the city. We loved hosting you and hope to repeat the experience soon.Best regards,The Clift Royal Sonesta Hotel

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice property and a great location. I’ll be back
Stayed 5 nights in Jan 2024
Response from The Clift on 8 Feb 2024
Hello David,Thank you for joining us here in the heart of the city! We love knowing you will be back to see us as soon as your travels allow.Warmly,The Clift Royal Sonesta Hotel

10/10 Excellent

Darrel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe environment with beautiful amenities.
Stayed 3 nights in Feb 2024
Response from The Clift on 7 Feb 2024
Dear Darrel,Thank you for embracing the beauty and comfort we provide here at The Clift. We love knowing you felt secure at all times with us, and we will share your compliments with our housekeeping crew.Until next time,The Clift Royal Sonesta Hotel

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel was great! Especially loved the bar staff, they remembered us from coming a previous night and gave great recommendations of the city. Room was spotless and clean the entire stay. Perfect stay overall. Didn’t love the area around the hotel but loved that I felt safe and clean the second I stepped back inside.
Stayed 6 nights in Jan 2024
Response from The Clift on 6 Feb 2024
Greetings Kaitlyn,As you discovered, our attentive and caring team is the beating heart of our hotel here in the city. We were happy to welcome you back and offer recommendations for your stay, and we hope we can extend our hospitality again one day soon.Kindly,The Clift Royal Sonesta Hotel

10/10 Excellent

Kimberly Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were friendly and helpful. We enjoyed our time there.
Stayed 3 nights in Feb 2024
Response from The Clift on 5 Feb 2024
Hello Kimberly Ann,We are known for our friendly and caring team, and it was a pleasure to ensure you felt pampered throughout your stay with us in downtown San Francisco.Hurry back!Best,The Clift Royal Sonesta Hotel

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The Clift on 6 Feb 2024
Dear Tamara,What a treat to find your positive score waiting for us! Hurry back!All the best,The Clift Royal Sonesta Hotel

8/10 Good

Leslie Isabel

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from The Clift on 6 Feb 2024
Hello Leslie,It was our pleasure to host you here in the heart of the city, and we hope you will call The Clift your home away from home in San Francisco for future stays as well.Warmly,The Clift Royal Sonesta Hotel

10/10 Excellent

Darla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!
Stayed 3 nights in Jan 2024
Response from The Clift on 5 Feb 2024
Dear Darla,Awesome is what we love to hear! We would love to host your next stay in the city as well.Until then,The Clift Royal Sonesta Hotel

10/10 Excellent

Shari, chicago

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that its pet friendly. The staff was very helpful especially Albert. We were looking things to do and he planned our whole day. We did almost everything he suggested! My husband, dog and I had a pleasant stay.
Stayed 3 nights in Jan 2024
Response from The Clift on 1 Feb 2024
Hello Shari,As you discovered, we love welcoming our guests' four-legged family members to The Clift, and we're glad you all felt right at home. Albert will appreciate his shout-out, and we love that you took advantage of his expertise on the city.Join us again soon!Warmly,The Clift Royal Sonesta Hotel

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very comfortable hotel.
Stayed 2 nights in Jan 2024
Response from The Clift on 1 Feb 2024
Greetings Maria,What a pleasure to receive your five-star approval! Thank you for making yourself at home with us in San Francisco, and hurry back!Best,The Clift Royal Sonesta Hotel

10/10 Excellent

MARIA ZINIA ISABEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Clift Royal Sonesta is a classy hotel with topnoch service. We got upgraded to a suite for being an Expedia VIP. The Redwood Room bar is fantastic way to unwind after a day exploring SF sights. Jacqui at the bar is ecxcellent and very knowledgeable of the history of the Redwood Room. Staff at reception are very attentive. The doorman followed up the taxi when the first order did not turn up to ensure we catch our cruise to Alcatraz. We are very happy we chose to stay with The Clift Royal Sonesta. John & Maria
Stayed 2 nights in Jan 2024
Response from The Clift on 1 Feb 2024
Dear John and Maria,We were happy to ensure an upgrade upon your arrival, and we are delighted you felt so well-cared for during your stay with us at the iconic Clift. We love that you joined us at The Redwood Room where Jacqui could regale you with the history of the bar, and we will share your compliments with our entire doorman team who ensured you made your tour to Alcatraz.Warmly,The Clift Royal Sonesta Hotel

6/10 Okay

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is nice. Comes with a lot of amenities,even has a club attached to it. Staff/Service isn’t the best though it took a hour to check in as they had one guy working the desk and it was about 9:00 at night cold and freezing…
Stayed 2 nights in Jan 2024
Response from The Clift on 31 Jan 2024
Dear Derek,While we are glad you enjoyed our extensive amenities, including our club level, we apologize for the delay in getting you settled into your room. We take your feedback to heart and look forward to earning your top score in the future.Kindly,The Clift Royal Sonesta Hotel

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Union Square. Everything comfortable and clean. Nice bar
Stayed 1 night in Jan 2024
Response from The Clift on 30 Jan 2024
Dear Maria,What a treat to find your five-star approval waiting for us! We are glad you found your way to our iconic Redwood Room for a beverage and we love that you were comfortable throughout your stay. Until next time,The Clift Royal Sonesta Hotel

8/10 Good

Donna, Santa Clarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that the property was close to tours and attractions. I didn't like the fact there was not a restaurant on site. The room was nice but did not offer a tub in room unless you were handicapped.
Stayed 3 nights in Jan 2024
Response from The Clift on 30 Jan 2024
Hello Donna,We are delighted you loved our location here in the heart of the city, but are sorry you missed joining us at The Redwood Room for a bite to eat or a drink. We hope our team members pointed you in the direction of additional dining experiences, and we would love to host you again one day to earn your top score.Kindly,The Clift Royal Sonesta Hotel

10/10 Excellent

Stephen Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and extremely personable. They made you feel like friends/family and was very accommodating. Barbara at check-in/check-out was great. She remembered our names, reason for visit and even our room number. Steve the concierge recalled the nature of our trip from check-in and asked about it at check-our. I have already recommended The Clift to family members, and will definitely be where we stay when back in town.
Stayed 2 nights in Jan 2024
Response from The Clift on 26 Jan 2024
Dear Stephen,As you discovered, our team loves to welcome guests and treat them like family, and we will share your lovely words with Barbara and her team at the front desk. She and Steve will both smile to know that their care and attention made all the difference in your stay.Thank you for recommending our San Francisco institution to family and friends, and we can't wait to see you again!Warm regards,The Clift Royal Sonesta Hotel

10/10 Excellent

Shannon, Lehi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Clift on 24 Jan 2024
Greetings Shannon,Thank you for sharing your five-star endorsement! The pleasure was all ours, and we hope we can entice you back to the city again soon!Best regards,The Clift Royal Sonesta Hotel

10/10 Excellent

Rupesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and classy hotel. Great location, friendly and courteous staff, clean rooms.
Stayed 1 night in Jan 2024
Response from The Clift on 22 Jan 2024
Hello Rupesh,Thank you for settling in so comfortably with us in the city! We were thrilled to ensure a five-star experience, and we hop to see you again before too much time has passed.Warmly,The Clift Royal Sonesta Hotel

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and remodeled property. Great location but be aware of homeless and what you step into. Great staff. Price was unbeatable for the quality.
Stayed 2 nights in Jan 2024
Response from The Clift on 22 Jan 2024
Dear Irina,Thank you for settling into our clean, updated accommodations with ease, and we're glad you found our team to be ready to assist. We trust you felt safe and secure at all times within our Sonesta hotel, and we hope to welcome you back the next time business or pleasure brings you to the city.Warmly,The Clift Royal Sonesta Hotel

10/10 Excellent

JulieRae

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were great and the staff terrific!
Stayed 2 nights in Jan 2024
Response from The Clift on 22 Jan 2024
Hello JulieRae,It was a delight to welcome you to San Francisco, and we love knowing you rested so comfortably with us. Hurry back!Best,The Clift Royal Sonesta Hotel

10/10 Excellent

Trang, Plantation

Stayed 1 night in Jan 2024
Response from The Clift on 7 Feb 2024
Hello Trang,Thank you for joining us in the heart of the city! We love that you enjoyed your time with us and we hope we have inspired a return!Best regards,The Clift Royal Sonesta Hotel