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Reviews of Best Western Yacht Harbor Hotel

2.5 out of 5
Best Western Yacht Harbor Hotel
5005 N Harbor Dr, San Diego, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 800 out of 1551 reviews" "
Rating 8 - Good. 468 out of 1551 reviews" "
Rating 6 - Okay. 163 out of 1551 reviews" "
Rating 4 - Poor. 77 out of 1551 reviews" "
Rating 2 - Terrible. 43 out of 1551 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place close to everything
Stayed 2 nights in May 2024

6/10 Okay

Beth

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Breakfast was very nice and was something that we looked forward to every morning of our stay!
Stayed 3 nights in May 2024

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stay near the airport. Walk across the road to a few restaurants by the marina which was nice to have. Had a good meal of fresh fish at Jimmy's. Traffic noise from the street. It is an aging hotel, small balcony to sit out on .. the mattress was a bit soft (personal preference), bedding was a bit on skimpy side (could have used another duvet but very clean room, refurbished bathroom. A quite adequate, breakfast included adds to convenience. (Scrambled eggs, bagels, fruit, yogourt etc - self-serve. Staff were very polite, helpful. We would go back if we needed a short stay near airport.
Stayed 1 night in May 2024

10/10 Excellent

June, Simi Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. It was clean, quiet, and the free breakfast was great. We had no issues whatsoever and would absolutely stay here again. It’s a great location with lots nearby and was perfect for our family.
Stayed 3 nights in Apr 2024

10/10 Excellent

natalie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we didn't stay long enough to describe this property, but we did like staying overnight with the transportation to the port.
Stayed 1 night in Apr 2024

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service
Broken AC but staff promptly fixed it! Clean and quiet hotel in a great area along the harbor.
Stayed 1 night in Apr 2024

10/10 Excellent

Hortencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thaey are pretty organized, everything went nice and smoothly. I had a little issue with my key and they took care of it right away
Stayed 1 night in Apr 2024

6/10 Okay

Emily, Scotts Hill

Travelled with family
Liked: Staff & service
A little dated.
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Liked: Amenities, property conditions & facilities
Loved the location Friendly staff
Stayed 3 nights in Apr 2024

6/10 Okay

melissa, cleveland

Stayed 1 night in Apr 2024

10/10 Excellent

Longfei

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

COURTNEY

Stayed 1 night in Apr 2024

10/10 Excellent

Hiroko, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Xianfeng

Disliked: Staff & service, property conditions & facilities
The room facilities are outdated, the faucet is very difficult to use, the window screens are torn, and we were assigned a room right next to the lobby and swimming pool, which is noisy both day and night.
Stayed 3 nights in Apr 2024

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub worked 😉
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and easy to get downtown. Polite and helpful staff.
Stayed 3 nights in Apr 2024

6/10 Okay

SunHee

Liked: Cleanliness, staff & service
It was just right in proportion to the price, but it was inconvenient because there were no supplies such as slippers and toothbrushes. Parking lot and location are good.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean. I specifically chose this hotel because of the free breakfast and free parking. All other hotels nearby had a parking fee. Breakfast was good, I went at different times on separate days and food was always kept fully stocked and it was not crowded. Overall we really enjoyed our stay
Stayed 3 nights in Apr 2024

8/10 Good

William

Stayed 2 nights in Apr 2024

8/10 Good

Lawrence, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, clean. Nothing too much in the area but good place to stay.
Stayed 2 nights in Apr 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Good location. But we reserved a room with a balcony and were assigned a small first floor room. Front desk lady not very helpful.
Stayed 2 nights in Apr 2024

8/10 Good

Jong-Ho

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

6/10 Okay

Eric

Liked: Cleanliness
Disliked: Staff & service
Requested early check in and was told "3 o'clock is 3 o'clock!" Don't know for sure but ended up in the back, first floor room near the elevator mechanical room!
Stayed 1 night in Apr 2024

6/10 Okay

Jennifer

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pool needs renovation slippery getting into pool because they used wrong paint. Breakfast area toooooo small
Stayed 1 night in Apr 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nearby restaurants. Bed was lumpy and uncomfortable. Obviously old and neededbto be replaced.
Stayed 1 night in Apr 2024

10/10 Excellent

Gulshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel for the price with parking included. Decent breakfast though breakfast area is small and gets crowded. Heated pool, hot tub are relaxing at the end of a long day exploring San Diego and it’s attractions. Room service was done daily during our 3 night stay. Staff is courteous and friendly. Rooms are a bit small and road noise is prominent, but the other points eclipse these shortcomings. Will choose this hotel in future for sure.
Stayed 3 nights in Apr 2024

10/10 Excellent

melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
close to the airport and decent accommodations. friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Melissa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay and just what we needed for a one night stay. The road the hotel is next to the hotel is pretty busy though so be prepared to hear passing cars throughout the evening oh and ship horns blowing.
Stayed 1 night in Apr 2024

10/10 Excellent

Magdy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Darlena

Stayed 1 night in Mar 2024

6/10 Okay

Efrain R.

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Virgil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, the pool was wonderfully warm, heated just like they said. The building is older and showing some of its age, but they do a good job in every area in cleaning and serving to make it the best they can. The rooms were clean, comfortable and spacious.
Stayed 4 nights in Mar 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture a bit aged but clean, with good parking. Pool was nice and warm. Within walking distance to some local restaurants. Would stay here again.
Stayed 5 nights in Mar 2024

6/10 Okay

Cherie

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hotel is in a nice location, close to airport. The rooms are dated. The electrical outlets are loose and compromised in many rooms. We had to move rooms due to this. The sliding glass door out to the balcony was broken. The hotel does offer many perks that you don’t find at newer hotels. Free full breakfast, free WiFi in all areas of the hotel. Free parking, free local calls. Daily housekeeping.
Stayed 7 nights in Mar 2024

8/10 Good

Jie

Liked: Cleanliness, staff & service
Facility need a bit upgrade, but it is clean. Staff are friendly. Free parking and breakfast are the bonus. Location is convenient.
Stayed 7 nights in Mar 2024

4/10 Poor

Marian

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed both before and after a cruise. The staff were very helpful and efficient when dealing with a lot of guests with a lot of luggage! The rooms were clean and the temperature easy to adjust. Beds were comfortable. The staff was very friendly and they held our luggage for us and allowed us to remain and use the facilities while waiting for a late flight. Thank you!
Stayed 1 night in Mar 2024

2/10 Terrible

Samantha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mangers are terrible! They definitely dont help you if you cant make it when your kids are sick!
Stayed 2 nights in Mar 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, convenient. Outstanding breakfast!
Stayed 6 nights in Mar 2024

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay on our last night in town so we would be close to the airport for an early flight the next morning. The service was great and the breakfast was exceptional for free breakfast. It’s great that parking is included in the price. We had a hard time finding a hotel in the area that had parking included.
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to restaurants and their morning breakfast is very good.
Stayed 1 night in Mar 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a good experience. Breakfast was very good. The views were great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Very close to the airport, restaurants, and amenities. The front desk gentleman was very accommodating when I showed up early :)
Stayed 1 night in Mar 2024

10/10 Excellent

Maria, vail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Breakfast. Slept great!
Stayed 3 nights in Mar 2024

10/10 Excellent

LORNA

Stayed 7 nights in Mar 2024

8/10 Good

Nei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024