Property entrance

Reviews of Americas Best Value Inn Redlands San Bernardino

2 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 114 out of 393 reviews" "
Rating 8 - Good. 101 out of 393 reviews" "
Rating 6 - Okay. 69 out of 393 reviews" "
Rating 4 - Poor. 52 out of 393 reviews" "
Rating 2 - Terrible. 57 out of 393 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Sandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The door was hard to open
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The area was great and quiet
Stayed 2 nights in Mar 2024

10/10 Excellent

Desiree, Highland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great... the only thing I did not like was that it seemed tv had all channels but channel 7 ABC, could not watch the Lakers game. Had to watch the game on my phone
Stayed 1 night in Mar 2024

10/10 Excellent

SusaN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit louder than last time
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice and heplful.
Stayed 1 night in Mar 2024

8/10 Good

WILFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Desiree, Highland

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Favorite place nice employee always and just the whole vibe is amazing i love this one so much
Stayed 1 night in Feb 2024

8/10 Good

Babie

Stayed 1 night in Feb 2024

4/10 Poor

Stephanie

Stayed 1 night in Feb 2024

8/10 Good

Todd

Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Alondra

Stayed 1 night in Jan 2024

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Erny

Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptionally accomodating, professional & friendly
Stayed 2 nights in Dec 2023

8/10 Good

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Isidoro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean the bathroom super clean the place was super
Stayed 1 night in Dec 2023

2/10 Terrible

Jamie

Travelled with partner
Disliked: Amenities, property conditions & facilities
This was easily the worst place I ever stayed. The woman who checked me in was courteous and professional but that is where the pleasantness of my stay ended. The room is dated, there were little bugs crawling in the sink, there was a stain on the comforter. It just was overall not it.
Stayed 1 night in Dec 2023
Response from Manager on 19 Dec 2023
Hello Jamie, Sorry you didn't have a pleasant experience. Thank you for the feedback.

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in took just minutes. The staff was the nicest people. The room was very, very nice. Easy parking. Nice and quiet. One of the nicest Hotels weve staying.
Stayed 1 night in Dec 2023

10/10 Excellent

Florence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Yvonne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good about this facility
Stayed 1 night in Dec 2023
Response from manager on 12 Dec 2023
Sorry you didn't have a pleasant experience. Thanks for the feed back?

4/10 Poor

Marcello

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Images were deceiving. The room and lobby were very poor. The "breakfast" wasn't edible either. It was so bad we still went out to breakfast. I wouldn't recommend this property.
Response from manager on 13 Feb 2024
We noticed this was for stay in October. Is this accurate?

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on 1 Dec 2023
Sorry to here you didn't have a pleasant experience. thanks for the feedback.

10/10 Excellent

Larmando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close shoping ,store ,casino ,..i love it
Stayed 1 night in Nov 2023

6/10 Okay

andre

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, property conditions & facilities
The bedding had spots on it not sure what it was.
Stayed 1 night in Nov 2023

10/10 Excellent

Tom

Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 1 night in Nov 2023

10/10 Excellent

allen

Liked: Cleanliness, staff & service, property conditions & facilities
The management team was very nice, I lost my phone and they went out of their way trying to help me locate it. They were very accommodating never once made me feel like I was a burden to them, if I come back to California I will definitely stay there again. Again thank you guys for all your help you guys are awesome!
Stayed 3 nights in Oct 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Bryan

Stayed 2 nights in Oct 2023

6/10 Okay

Ricardo

Stayed 1 night in Oct 2023

2/10 Terrible

Gladis

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Definitly, property need a lot of maintenance. Really old furniture, terrible "decoracion" .99 cents shower courtain, too old shower towels. I would not pay even $30 per night! Bathroom had a hard pipi smelling.
Stayed 2 nights in Oct 2023
Response from manager on 16 Oct 2023
Hello Gladis, We are sorry you didn't have a pleasant experience. Thank you for the feedback.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close we had the shopping centers near by it definitely made all the difference when we needed something!
Stayed 1 night in Oct 2023
Response from manager on 16 Oct 2023
Thank you for the feedback.

10/10 Excellent

Jame

Liked: Cleanliness, staff & service, property conditions & facilities
the property was nice and clean.
Stayed 1 night in Oct 2023
Response from manager on 16 Oct 2023
Thanks for the feedback.

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel
Nice, clean, basic hotel, close to the freeway and a Denny’s in the same lot.
Stayed 1 night in Oct 2023

6/10 Okay

Pamela

Travelled with group
Stayed 4 nights in Sep 2023

2/10 Terrible

AYEREN

Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean and uncomfortable
The staff was nice, but unfortunately the room was filthy and smelled like cigarettes (non-smoking). The bedding was covered in red hair and so was the shower drain. Didn't look like anyone cleaned or changed the sheets. We bought our own sheets from the target, but after 2 hours of being in the room we left. We didn't feel comfortable, there was a homeless person sleeping in a tent next to us. Everything about the room was disgusting..I feel bad for leaving such a bad review, but it was awful.
Stayed 1 night in Sep 2023
Response from manager on 24 Sept 2023
We are sorry you didn't have a pleasant experience and We regret we were not able to accommodate you. we recommend to let us know in the office (or any business) right away if there was any immediate solution.

6/10 Okay

Kimberly

Business traveller
Disliked: Cleanliness
Could be better
It wasn't very clean. The room had a dirty smell. The complimentary breakfast was laughable with a granola bar. I would suggest packets of oatmeal for a better option for those that want a hot breakfast.
Stayed 1 night in Sep 2023

6/10 Okay

Carl

Travelled with partner
Disliked: Amenities
It was decent enough,but dirty needed dusted and burn holes in sheets in non smoking room. Towels had long hair in them and tub was pretty grimy gave it a cleaning!
Stayed 3 nights in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ashley

Stayed 2 nights in Sep 2023

4/10 Poor

Patricia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No coffee pot or cups,only cold cups. Was there 4 days and no one made beds or gave us fresh towels.
Stayed 4 nights in Sep 2023
Response from manager on 13 Sept 2023
We are sorry you didn't have a pleasant experience. Thank you for the feedback.

10/10 Excellent

Kenimarie

Liked: Cleanliness, staff & service, room comfort
Friendly Staff
Front office staff which I'm assuming are the owners are amazing. They are nice and friendly. I just had knee surgery and came back to rest. They offered me more pillows. Rooms were clean. Will definitely be back!
Stayed 2 nights in Aug 2023

10/10 Excellent

Cesar

Stayed 1 night in Jul 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023