Lobby sitting area

Reviews of Comfort Suites San Angelo near University

2.5 out of 5
Comfort Suites San Angelo near University
4450 W Houston Harte Expy, San Angelo, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 258 out of 579 reviews" "
Rating 8 - Good. 180 out of 579 reviews" "
Rating 6 - Okay. 61 out of 579 reviews" "
Rating 4 - Poor. 35 out of 579 reviews" "
Rating 2 - Terrible. 45 out of 579 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gale, Marana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and will return.
Stayed 3 nights in Mar 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at front desk was very nice and sweet
Stayed 1 night in Mar 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay for one night. The suite next to us set off the fire alarm at 6:30am on a Sunday morning. Thankfully we didn’t need to evacuate. Breakfast was good and the room was clean. My only complaint is that we were in 201 next to the stairs so after the fire alarm went off there was several people who went up and down checking on the situation and the stairwell door slams loudly every single time!
Stayed 1 night in Mar 2024

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Sep 2023

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in Feb 2024
Response from GM on 29 Feb 2024
Thank you for your feedback!

8/10 Good

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 29 Feb 2024
Thank you for your feedback!

10/10 Excellent

Linda

Stayed 1 night in Jan 2024
Response from GM on 29 Feb 2024
Thank you for your feedback!

8/10 Good

Rhett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Older hotel, staff was very accommodating. Most staying drove a diesel pick-up and started them warming up about 4 AM. Breakfast was nice, clean and what you expect. We had a very late check in, called ahead and she greeted us like she knew us and had everything ready, which was nice. As it was 2AM. Close to all services, shopping, gas, restaurants.
Stayed 4 nights in Jan 2024
Response from GM on 29 Feb 2024
Thank you for your feedback!

10/10 Excellent

Ryan

Stayed 1 night in Jan 2024
Response from GM on 29 Feb 2024
Thank you for your feedback!

8/10 Good

Dottie

Stayed 1 night in Dec 2023

2/10 Terrible

Maria C

Travelled with family and small children
Tv didn’t work, sink clogged, hair dryer didn’t work & dirty carpet
Stayed 1 night in Dec 2023

8/10 Good

Monica Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael W., San Angelo

Stayed 2 nights in Dec 2023

10/10 Excellent

Lodena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Joe

Stayed 2 nights in Dec 2023

10/10 Excellent

Terry, Rotan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to where I was for work. Staff was friendly and the breakfast was great.
Stayed 2 nights in Nov 2023

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff. Especially the dinning area staff
Stayed 4 nights in Nov 2023

8/10 Good

Desiree, KILLEEN

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, and service staff too. The only think was the bed sofa the mates was unclean, with few spot of stain, we didn't have extra sheet in the room at the moment we went to the main desk for more. Other than that overall they stay was ok.
Stayed 2 nights in Nov 2023

2/10 Terrible

Christopher, Seguin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches in our room.
Stayed 3 nights in Nov 2023

10/10 Excellent

Guadalupe

Stayed 1 night in Oct 2023

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jacob

Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Perfect place to stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and safe property with a great breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Delma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 28 Sept 2023
Thank you for your feedback!

10/10 Excellent

TINA, CORPUS CHRISTI

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Sep 2023
Response from GM on 28 Sept 2023
Thank you for your feedback!

2/10 Terrible

Stacy

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying at this hotel for over 10 yrs and have never had a problem with bringing my pets. upon arrival i was informed their pet policy changed July 1st and my family was unable to stay. we had 3 other family members that had rooms at the hotel and they were able to stay because they didn't have pets but stated the facilities had gone down hill. rooms were dirty, and pool was closed, they wouldn't even allow them to just sit outside by the pool. Needless to say after 10years of loyalty we will no longer used this hotel ever again. And they only gave us a refund for 1 night instead of 2
Stayed 2 nights in Sep 2023
Response from GM on 28 Sept 2023
Thank you for your feedback!

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 28 Sept 2023
Thank you for your feedback

10/10 Excellent

Christy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 1 night in Sep 2023
Response from GM on 28 Sept 2023
Thank you for your feedback

8/10 Good

Lance

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not bad
Closet smelled like wet carpet or urine. Top floor near the end of the hall had a toilet overflow so the hallway smelled the whole visit. Breakfasts were good and evening cookies were nice. Staff super friendly.
Stayed 3 nights in Aug 2023
Response from GM on 28 Sept 2023
Thank you for your feedback!

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on 28 Sept 2023
Thank you for your feedback!

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Courteous staff. Fast access to Freeway.
Stayed 2 nights in Aug 2023
Response from GM on 28 Sept 2023
Thank you for your feedback!

4/10 Poor

Carol

Disliked: Cleanliness, property conditions & facilities
The room smelled like cigarette smoke and the iron and blower dryer were both missing.
Stayed 1 night in Jul 2023
Response from GM on 28 Sept 2023
Thank you for your feedback!

10/10 Excellent

Terra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious, with enough space for all 5 of my family members. Big breakfast and super clean. I have been told they will be starting a remodel in the next few months. Will be staying again. The pool area does need some work.
Stayed 2 nights in Jul 2023
Response from GM on 28 Sept 2023
Thank you for your feedback!

6/10 Okay

sandra

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Brandon

Stayed 1 night in Jul 2023

6/10 Okay

Gay

Stayed 2 nights in Jul 2023

2/10 Terrible

Kendall

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the hotel website and hotels.com website said pet friendly. When I got to the hotel to register they didn’t give me a room cause we traveled with our chihuahua. I pre paid the room and still waiting for a refund for two rooms at this location. It was a policy they made on July 1st and didn’t make the changes to the consumer on websites.
Stayed 1 night in Jul 2023

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Raul

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023

2/10 Terrible

Candace

Travelled with pets
Disliked: Cleanliness, staff & service
The staff at the front desk was extremely rude during check in and check out. The housekeepers were friendly but made it known how severely over worked they are right now. They have added new policies regarding pets which were not communicated when the room was booked or during a previous stay at the hotel. I was so disappointed in my stay and ended up paying almost 500 dollars for a 1.5 night stay, that is utterly absurd and not worth the treatment or facilities experienced. I will never book with this hotel ever again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Staff is great, room is very comfortable!
Stayed 1 night in Jun 2023

10/10 Excellent

Martin

Stayed 2 nights in Jun 2023

2/10 Terrible

Taylor

Stayed 2 nights in Jun 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I wish I would have gotten names to recommend these ladies. The lady that checked us in and helped us all the first night was amazing! She made our checkin / stay amazing. The ladies the next morning were not very friendly, and were trying to rush us out of the hotel. They also had an attitude about towels for the pool. The hotel was nice abs very comfortable. Would be a 5 star stay if it hadn’t been for the ladies the next morning.
Stayed 1 night in Jun 2023

8/10 Good

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and facilities were good. Other San Angelo hotels we have used in the were as good or more convenient—location, restaurants, etc.—and much cheaper.
Stayed 2 nights in May 2023

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with family and spent most of our time at the pool. Maintenance staff was great as well as housekeeping. Breakfast was great. I would definitely recommend staying here. It is also pet friendly. Staff was great. Loved it.
Stayed 2 nights in May 2023

6/10 Okay

SUSAN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the Convenient location, comfortable bed, and helpful staff. However, the pool was closed for season, had to ask for a hairdryer and hot buffet was the same everyday for 14 days.
Stayed 13 nights in May 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property in a great location. Hope they finish the parking lot in the back of the hotel. They have a very good breakfast and the staff was very nice. Our room was much more spacious than most hotel rooms. Great value for the price!
Stayed 2 nights in May 2023