7 outdoor pools, pool loungers

Reviews of Tivoli Ecoresort Praia Do Forte

4.5 out of 5
Tivoli Ecoresort Praia Do Forte
Av. Do Farol, Praia do Forte, Mata de São João, BA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 349 out of 532 reviews" "
Rating 8 - Good. 128 out of 532 reviews" "
Rating 6 - Okay. 42 out of 532 reviews" "
Rating 4 - Poor. 9 out of 532 reviews" "
Rating 2 - Terrible. 4 out of 532 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Asterios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from João Eça Pinheiro on 11 May 2024
Prezado Asterios. Estamos felizes em saber que aproveitou a sua estada no Tivoli Ecoresort Praia do Forte e agradecemos por ter dedicado seu tempo em compartilhar sua experiência conosco, contribuindo com a sua opinião, que é fundamental para nós.Trabalhamos para encantar e o seu comentário nos mostra que estamos no caminho certo! Em nome de toda a equipe, agradecemos pela visita, e esperamos pelo seu breve retorno. Cordialmente, João Eça PinheiroDiretor Geral Tivoli Ecoresort Praia do Forte.

6/10 Okay

Lindon

Liked: Cleanliness, staff & service
The staff was amazing and sincerely nice. The property is noticeably old in construction. A portion of the flooring is slippery when wet because it is tile flooring. Other areas have a more of a stone/clay like non-slip flooring. I was a solo traveler and it is about a 15min. walk up to the local town with more affordable shopping and better restaurants than the ones provided by this resort. In addition, it's great being immersed within the vibe of the local community. It was a big disappointment when I was told I had to wear a shirt with sleeves to dinner at the resort, as I had no idea there was a "dress code" and considering how much money you will pay per night to stay here, I should be able to eat at a beach resort, with a tank top on. Needless to stay during my 3-nights here, I only ate dinner once on site and it really wasn't excellent and it doesn't start until 7pm. There are security cameras everywhere, which was a bit creepy. In addition, they have security guards in the beach area too. I can't recommend this resort to any solo travelers. You will have a more enjoyable, affordable and comfortable stay at a pousada in the village. If you have a family and kids, which is what I saw more of and older couples (60yrs. ) then you'll probably enjoy this place.
Stayed 3 nights in Nov 2023

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best beach resorts of Brazil. Very nice location, excellent food and good hotel structure. Staff is very friendly. Excellent choice.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Libina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing beautiful
Stayed 2 nights in May 2023

10/10 Excellent

C. Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minor details in the several bathrooms facilities external to the guest suit were not functional and bath tissues were not replaced
Stayed 4 nights in Apr 2023

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort in Bahia, Brazil
Amazing eco resort, service is excellent, the staff is so courteous and helpful, always smiling Food is delicious, the buffets are incredible The beach is fantastic, clean and beautiful
Stayed 4 nights in Nov 2022
Response from General Director on 3 Dec 2022
Dear Eduardo, thank you for your stay with us and we are very happy to know that you fully enjoyed your stay. The entire team awaits your soon return in order to create even more unforgettable moments.Best regards,João Eça PinheiroGeneral Director Tivoli Ecoresort Praia do Forte

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 5 nights in Sep 2022
Response from General Director on 19 Oct 2022
Dear Mr. Oscar, thank you for your feedback and for your stay! We are happy to know that you enjoyed our hotel. Our team hopes do see you again soon! Best regards, João Eça PinheiroGeneral Director Tivoli Ecoresort Praia do Forte

8/10 Good

PEDRO MANSO

Stayed 5 nights in Apr 2022
Response from General Director on 7 Aug 2022
Prezado Pedro, agradecemos a avaliação! Até breve! Atenciosamente, João Eça Pinheiro Diretor Geral | Tivoli Ecoresort Praia do Forte

10/10 Excellent

stefani

Stayed 3 nights in Feb 2022
Response from General Director on 7 Aug 2022
Prezada Stefani, agradecemos a sua avaliação! Até breve! Atenciosamente, João Eça Pinheiro Diretor Geral | Tivoli Ecoresort Praia do Forte

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020

10/10 Excellent

Roger, Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort overall. Beautiful views, big rooms, amazing landscaping. Staff always helpful and friendly. Lots of activities to choose from. My wife and I had a wonderful time and we’ll come back next year.
Stayed 4 nights in Sep 2020
Response from General Director on 10 Oct 2020
Dear Mr. Roger, Thank you for choosing Tivoli Ecoresort Praia do Forte and for share with us your great coments about your experience. We are very happy to know that you enjoyed your stay at our natural paradise. We hope your return can be soon, to live even more great experiences with us. Sincerely, João Eça Pinheiro Managing Director | Tivoli Ecoresort Praia do Forte

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful, great hotel, but expensive, not-VIP
Beautiful beach and great hotel facilities. However, staff quality is under the level of other hotels of same price.
Stayed 3 nights in Nov 2019
Response from General Director on 22 Nov 2019
Dear guest, We thank you for give us the feedback of your stay. We work to provide always the best services to our guests, so your opinion is important to us. We hope to see you soon! Sincerely, João Eça Pinheiro. Diretor Geral | Tivoli Ecoresort Praia do Forte.

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2019
Response from Tivoli Team on 5 Nov 2019
Prezado hóspede, O Tivoli Ecoresort Praia do Forte agradece a sua avaliação.

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A calm vacation in Paradise.
The resort is amazing for a family vacation - it's a huge resort with plenty of green and ocean view. The beach service is excellent and you can lay on the sun beds for hours looking at stunning view of the Atlantic ocean and coconut palms. The pools are lovely and suitable for kids and adults. There are great activities for kids and adults all day long. The food is delicious (breakfast and dinner) with a various dishes and local flavors.
Stayed 7 nights in Oct 2018
Response from João Eça Pinheiro on 5 Nov 2018
Dear Guest, Thank you for sharing with us your experience of staying at this Paradise, It is very important to us to receive your feed back, Out team hopes to receive you again soon to live even more great moments. Thank you for your comments. Kind Regards João Eça Pinheiro General Director | Tivoli Ecoresort Praia do Forte

10/10 Excellent

Katia, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to relax. We really enjoyed our room, the food, the amenities...and best massage in had.
Stayed 2 nights in Sep 2018
Response from João Eça Pinheiro - Diretor Geral on 13 Oct 2018
Dear Guest, Thank you your commentsand for sharing with us your experience of staying at the Tivoli Ecoresort Praia do Forte. We are Committed to deliver unforgettable experiences to our guests. We hope to receive you again soon to live even more experiences with us. Sincerely, João Eça Pinheiro Managing Director| Tivoli Ecoresort Praia do Forte

10/10 Excellent

Enrique, Uruguay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort was renewed and is now in perfect conditions. The 33rd Anniverary Event was splendid!
Stayed 10 nights in Aug 2018
Response from João Eça Pinheiro - Diretor Geral on 8 Sept 2018
Dear Guest, Thank you for sharing with us your experience at the Tivoli Ecoresort Praia do Forte. Your feedback is very important to us. We are always trying to meet our guests expectations and provide the best possible service. We hope to receive you again soon to live even more special moments at our paradise. My best regards

8/10 Good

Enrique Walter, Uruguay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and excellent natural environment
experience was good, the hotel was recommended by us to our friends
Stayed 7 nights in Aug 2017
Response from João Eça Pinheiro - Diretor Geral on 28 Aug 2017
Dear Guest Thank you for choosing the Tivoli Ecoresort for your staying and share with us your opinion. We hope to receive you again soon To live even more experiences with us. Sincerely João Eça Pinheiro Managing Director| Tivoli Ecoresort Praia doForte

10/10 Excellent

Mayra, Cleveland, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds and great staff
My husband and I stayed at Tivoli, along with two of our friends. We were given adjoining rooms which was great. We used the hotel transportation to and from the airport and had no issues. We were offered drinks upon arrival, and the front desk staff was faster and more responsive than many other hotels in Brazil I've stayed. The groundskeepers do a fantastic job as the greenery, flowers and trees were beautiful. We only used the adult pool, so I can't rate the others, but it was well kept and overlooks the water for a beautiful, relaxing view. We also got to see multiple HUGE iguanas up close since they hang out next to that pool. The restaurant next to the adult pool had amazing food as well. We each had something different (lamb, steak, sea bass, seafood linguine) and all the dishes were excellent. The other restaurant, Goa, is where breakfast and dinner is served buffet style. It has a good variety and we enjoyed trying some Brazilian dishes. My only complaint (which is not the staff's fault) is that cats, birds and monkeys all invade the dining area. They're cute, but I don't exactly enjoy them on my table when I'm eating, which they do because other guests continue to feed them, even though there is a sign posted asking people to NOT feed the wildlife. Make sure to bring bug spray as we got eaten up by mosquitoes and what we think were sand fleas on the beach. Overall, our stay was wonderful and relaxing. We would definitely go again.
Response from Tivoli Ecoresort Praia do Forte on 24 May 2016
Dear Guest, Thank you for sharing your opinion about the Tivoli Ecoresort Praia do Forte. We were delighted to read your positive comments about our hotel and that we could meet your expectations. Your compliments and recognition of our service and attention show us that we are on the right track. Thank you very much! Regarding your comment about the monkeys and other wildlife, as we are located in a conservation area, they inevitably appear. We have put up "Do not feed the animals" signs throughout the hotel and enforce this in the Program of Activities that we distribute in the rooms, as well as in other information tools. Even so, unfortunately some of our guests do not heed the signs. We assure you that we will keep paying close attention to this. We are honored by your visit and hope to see you again soon. Sincerely, João Eça Pinheiro Managing Director Tivoli Ecoresort Praia do Forte

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and relaxing
Wonderful experience that I would do again and recommend to family and friends. The atmosphere was great.
Response from Tivoli Ecoresort Praia do Forte on 24 May 2016
Dear Guest, We are honored by your visit again and flattered by your positive comments about our hotel. The main goal of the Tivoli Ecoresort Praia do Forte is to enchant our guests, providing them with wellness through our natural beauty, comfort, and total communion with the environment. We were delighted to read your positive comments about our staff and that you had a great stay at our hotel. Your words show us that we are on the right track. Thank you for your visit and for evaluating your stay as a wonderful experience. Our entire team hopes to see you again soon, when we will do our best to continue to exceed your expectations. Thank you! João Eça Pinheiro Managing Director | Tivoli Ecoresort Praia do Forte

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel with spacious rooms and excellent balcony complete with hammock. Adults only pool was of an excellent size. Food buffet was very good with beer and soft drinks included in the half board option. Wine was additional. The hotel is situated on a very nice bit of beach which is good for swimming. Would definitely recommend a walk along the beach to the central part of Praia do Forte to see the shops and restaurants there. Although it's billed as an "eco" resort they did change our towels twice a day which was very nice if not a little excessive and not particularly eco friendly.
Response from Renaud Pfeifer on 12 Dec 2015
Dear Guest, Thank you for having taken the time to comment on your experience at the Tivoli Ecoresort Praia do Forte. We are glad to hear that we met your expectations and appreciate your positive comments about our facilities, cuisine, and services. We always strive to provide our guests with a personalized experience that exceeds their expectations and makes it possible for them to enjoy unique and unforgettable moments. Your comments show us that we are on the right track. The village is the heart of Praia do Forte. Its charming and relaxed atmosphere makes it a lovely place for youth, kids, and adults to stroll around. In addition to the natural beauty of this tropical destination, tourists will find excellent facilities for leisure, services, and products. Thank you for your compliments and we hope to see you again soon, when you will be able to enjoy even more unforgettable experiences. Sincerely, João Eça Pinheiro Managing Director | Tivoli Ecoresort Praia do Forte

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend getaway
We love staying here, it's a little bit like Hawaii. The facilities are perfect for a couple's getaway or for a family.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Brazilian beach resort
Nice beach facilities, lots of activities, partial board (breakfast and dinner) had ample and varied choices. Live guitarist/singer at dinner every night, dance band every night as well. We went in January (summer) when it was sunny and mid 80 degrees every day.

8/10 Good

ANN, NEW YORK, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ANN HU
a good place to stay. the dinner was included, and it was great buffet.

10/10 Excellent

Gustavo, Lausanne, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort with plenty of stuff to do
Loved everything, from the champagne offered when checking in to the late check-out made possible by the very friendly staff at the reception desk. The place is simply beautiful and even when it's fully packed with tourists it's still possible to find a very peaceful place to enjoy on your own and relax, as it is a huge property. Dinner is absolutely fantastic with the best local tastes and some international cuisine as well. Wine menu has a large variety of offers to suit all pockets. And the very talented lady playing guitar and singing during dinner at the GOA restaurant is an invaluable complement to the whole gastronomic experience. Can't wait to come back to this place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families
very nice hotel. Great beach. However if you plan a romantic vacation this is not your place, as it hosts many families with kids. Dont try the spa.

2/10 Terrible

Marcus Roth

Liked: Cleanliness
Disliked: Staff & service
Not worth the high price
This property is completely priced out of the market. For the price you pay you get an absolute average property with below average food "all you can eat style". In the same area you can find countless "pouasadas" that offer the absolute same comfort for a fraction of the price at the Tivoli

10/10 Excellent

Gumercindo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sugiro mudança urgente dos trajes femininos de " baianas" ! Sao garçonetes submetidas a um traje que remete a "escravidão" em nosso pais. Alem de ser extremamente quente , quase um castigo para suas excelentes funcionarias Parabenizo que todo staff e extremamente bem treinado e prestativos. A baiana e sua tradiçao pode ser representanta de forma bem mais adequada do que uma " garçonete mucamba"! As estilistas da Bahia pode criar usando estampas que remetam as raizes e cores de forma bem mais adequada Espero que aceitem a sugestao Att Gumercindo C A Moraes Neto
Stayed 7 nights in Mar 2024
Response from Tivoli Ecoresort Praia do Forte on 11 May 2024
Prezado Gumercindo,Agradecemos vossa avaliação, ela é de extrema importância para nós.Ficamos contentes que tenham aproveitado a estada conosco e lamentamos vossa percepção acerca da vestimenta utilizada por nossas garçonetes.Esclarecemos que a mesma não remete ao tempo da escravidão, onde os escravizados eram privados tanto de alimentação quanto de vestuário. Os trajes utilizados pelas baianas carrega consigo um significado de alegria, pois cada parte que compõe a vestimenta simboliza algo pessoal (conquista, crença). Ressaltamos que a baiana é considera patrimonio imaterial do Brasil desde o ano 2005. Mais uma vez agradecemos vosso feedback, pois o mesmo demonstrou total preocupação e apreço com nossos colaboradores.Em nome de toda a equipe, agradecemos pela visita, e esperamos pelo seu retorno em breve! Cordialmente, João Eça PinheiroDiretor Geral Tivoli Ecoresort Praia do Forte.

4/10 Poor

Sergio

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Frustrante
achamos o resort bem mediano, não combina com o que se vende na midia. Pouquissimas atividades para os teens, praia sem beleza natural e alimentação deixando bem a desejar. Se compararmos a alimentação do Club Med, fica em muito inferior. Transporte ineficiente para as habitações mais distantes das areas sociais. Por fim, no horario de pico (18 as 19hrs) faltava aqua quente para o banho, talvez porque nosso apto, um dos ultimos blocos, ficava no fim da linha.
Stayed 6 nights in Feb 2024
Response from João Eça Pinheiro on 11 May 2024
Prezado Sergio. Agradecemos por compartilhar sua opinião conosco após sua estadia no Tivoli Ecoresort Praia do Forte. Lamentamos sinceramente que sua experiência não tenha sido totalmente satisfatória e que algumas áreas não tenham correspondido às suas expectativas.É importante para nós recebermos feedbacks construtivos como o seu, pois nos permite identificar áreas que precisam de melhoria e implementar mudanças para garantir uma experiência mais positiva para todos os nossos hóspedes.Lamentamos que você tenha encontrado poucas atividades para adolescentes e que a beleza natural da praia não correspondeu às suas expectativas. Faremos uma revisão de nossas opções de entretenimento para garantir que atendam às necessidades de todos os nossos hóspedes, incluindo os adolescentes.Em relação à alimentação, levaremos suas observações em consideração para melhorar a variedade e a qualidade das opções disponíveis em nosso resort.Quanto ao transporte para habitações mais distantes das áreas sociais, ressaltamos que os carrinhos são exclusivos para check-in e check-out e atendimentos prioritários. Após estes hóspedes serem atendidos, atendemos os demais mediante a disponibilidade dos carrinhos. É provável que os senhores experienciaram esse período de alta demanda dos carrinhos. Mesmo assim, revisaremos nossos procedimentos para garantir uma maior eficiência e conveniência para todos os nossos hóspedes.Pedimos desculpas pelo inconveniente em relação à falta de água quente durante o horário de pico, estávamos realizando reparos na linha. Todos os apartamentos recebem água de forma igualitária, independentemente da localização.Agradecemos por seus comentários e esperamos ter a oportunidade de recebê-lo(a) novamente no futuro, para podermos proporcionar-lhe uma experiência verdadeiramente excepcional.Cordialmente,João Eça PinheiroDiretor Geral Tivoli Ecoresort Praia do Forte

8/10 Good

adrianno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from João Eça Pinheiro on 11 May 2024
Prezado Adriano.Estamos felizes em saber que aproveitou a sua estada no Tivoli Ecoresort Praia do Forte e agradecemos por ter dedicado seu tempo em compartilhar sua experiência conosco, contribuindo com a sua opinião, que é fundamental para nós.Trabalhamos para encantar e o seu comentário nos mostra que estamos no caminho certo! Em nome de toda a equipe, agradecemos pela visita, e esperamos pelo seu breve retorno. Cordialmente, João Eça PinheiroDiretor Geral Tivoli Ecoresort Praia do Forte.

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiência, sem dúvidas o melhor resort que já visitei no Brasil.
Stayed 3 nights in Oct 2023
Response from João Eça Pinheiro on 11 May 2024
Prezado Paulo. Estamos felizes em saber que teve uma excelente experiência durante sua estada no Tivoli Ecoresort Praia do Forte. Agradecemos por compartilhar sua opinião e por escolher nosso resort como seu destino no Brasil.É muito gratificante receber um feedback tão positivo, pois demonstra que nosso trabalho em proporcionar uma experiência memorável está sendo reconhecido.Em nome de toda a equipe, agradecemos pela sua visita e esperamos recebê-lo novamente em breve para mais momentos inesquecíveis.Cordialmente,João Eça PinheiroDiretor Geral Tivoli Ecoresort Praia do Forte

10/10 Excellent

SONIA

Stayed 5 nights in Feb 2024
Response from João Eça Pinheiro on 11 May 2024
Prezada Sonia.Estamos felizes em saber que aproveitou a sua estada no Tivoli Ecoresort Praia do Forte e agradecemos por ter dedicado seu tempo em compartilhar sua experiência conosco, contribuindo com a sua opinião, que é fundamental para nós.Trabalhamos para encantar e o seu comentário nos mostra que estamos no caminho certo! Em nome de toda a equipe, agradecemos pela visita, e esperamos pelo seu breve retorno. Cordialmente, João Eça PinheiroDiretor Geral Tivoli Ecoresort Praia do Forte.

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024
Response from João Eça Pinheiro on 11 May 2024
Prezado Anibal.Estamos felizes em saber que aproveitou a sua estada no Tivoli Ecoresort Praia do Forte e agradecemos por ter dedicado seu tempo em compartilhar sua experiência conosco, contribuindo com a sua opinião, que é fundamental para nós.Trabalhamos para encantar e o seu comentário nos mostra que estamos no caminho certo! Em nome de toda a equipe, agradecemos pela visita, e esperamos pelo seu breve retorno. Cordialmente, João Eça PinheiroDiretor Geral Tivoli Ecoresort Praia do Forte.

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel no paraíso, com serviço nota 10 e comida 8,0
Adorei minha estadia. O hotel está muito bem conservado, a manutenção é constante. As instações são confortáveis e arejadas, a limpeza é nota 10. A cordialidade e a gentileza são um ponto forte. Alegria dos funcionários, música toda noite, atividades para os hóspedes. Muito legal. Do que não gostei: da parte da alimentação. O sistema era de meia pensão. A comida, apesar de farta e variada, é sem graça, sem personalidade, que pode ser encontrada em qualquer hotel do mundo, seja no Brasil, na China ou nos Estados Unidos. A noite mais positivamente diferenciada é a de comida baiana. Os preços dos restaurantes à la carte são altos. É caro comer no hotel e a comida também não se distingue em sabor (sem graça) da comida do restaurante GOA, que é o do buffet do jantar. Outro ponto a melhorar seria o site do hotel mostrar a localização do quarto no momento da reserva, pois escolhi (sem saber a distância) um quarto que era longe da recepção e das áreas de lazer. Essa informação é muito importante. No mais, recomendo o hotel e voltarei.
Stayed 6 nights in Jan 2024
Response from João Eça Pinheiro on 11 May 2024
Prezada Paola.Agradecemos imensamente por compartilhar sua experiência detalhada conosco após sua estadia no Tivoli Ecoresort Praia do Forte. É muito gratificante receber feedbacks tão completos, pois nos permite identificar áreas de excelência e oportunidades de melhoria.Ficamos felizes em saber que você apreciou a conservação e a limpeza do hotel, assim como a cordialidade e a alegria de nossa equipe. É nosso objetivo proporcionar um ambiente confortável e acolhedor para todos os nossos hóspedes, e é muito encorajador saber que alcançamos esse objetivo durante a sua estadia.Por outro lado, lamentamos que a experiência gastronômica não tenha sido completamente satisfatória para você. Levaremos suas observações sobre a variedade e o sabor das refeições em consideração para aprimorar ainda mais nosso serviço de alimentação e garantir uma experiência gastronômica mais excepcional no futuro.Também agradecemos por compartilhar suas sugestões em relação à reserva de quartos e à informação sobre a localização dos mesmos. Suas observações são extremamente importantes e nos ajudarão a aprimorar a experiência de reserva para todos os nossos hóspedes.Esperamos ter a oportunidade de recebê-lo(a) novamente em breve e proporcionar-lhe uma estadia ainda mais agradável e memorável.Cordialmente,João Eça PinheiroDiretor Geral Tivoli Ecoresort Praia do Forte

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amo o tivoli Praia do Forte
Stayed 2 nights in Jan 2024
Response from João Eça Pinheiro on 11 May 2024
Prezado Hospede. Estamos felizes em saber que aproveitou a sua estada no Tivoli Ecoresort Praia do Forte e agradecemos por ter dedicado seu tempo em compartilhar sua experiência conosco, contribuindo com a sua opinião, que é fundamental para nós.Trabalhamos para encantar e o seu comentário nos mostra que estamos no caminho certo! Obrigado pelas fotos de referência. Em nome de toda a equipe, agradecemos pela visita, e esperamos pelo seu breve retorno. Cordialmente, João Eça PinheiroDiretor Geral Tivoli Ecoresort Praia do Forte.

10/10 Excellent

M Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from João Eça Pinheiro on 11 May 2024
Prezada M Christina.Estamos felizes em saber que aproveitou a sua estada no Tivoli Ecoresort Praia do Forte e agradecemos por ter dedicado seu tempo em compartilhar sua experiência conosco, contribuindo com a sua opinião, que é fundamental para nós.Trabalhamos para encantar e o seu comentário nos mostra que estamos no caminho certo! Em nome de toda a equipe, agradecemos pela visita, e esperamos pelo seu breve retorno. Cordialmente, João Eça PinheiroDiretor Geral Tivoli Ecoresort Praia do Forte.

4/10 Poor

Verified traveller

Não voltaria
Uma experiência que não vale o que custa. já fui quatro vezes para o iberostar Selection então fui em busca de outra opção para variar. Mais caro e não entrega nada a mais. Perde em tudo. Não pensem duas vezes
Stayed 2 nights in Dec 2023

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achei tudo excelente, como sempre!
Stayed 2 nights in Dec 2023

10/10 Excellent

GABRIEL H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort sensacional
Hotel fantástico, ótima infra para crianças. Terceiro ano seguido que viajo com minha família para o Tivoli. Destaque especial para o garçom Antônio do GOA, por todo carinho e simpatia de sempre.
Stayed 7 nights in Dec 2023

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota 9.5 ; Explico pq
Excelente Resort, infraestrutura, limpeza , conforto, funcionários prestativos educados e sempre com sorriso no rosto e a disposição para ajudar. Muito boa a qualidade e variedade das refeições incluídas: café da manhã e jantar. As bebidas poderiam estar mais geladas. O calor e alta demanda acredito que os refrigeradores não dão conta. Minha nota só não foi 10, pois houve uma cobrança indevida na minha conta, a qual foi prontamente estornada. Para quem foi descansar, não gostei da situação. Nada grave.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Hotel maravilhoso. Atendimento, comida, conforto tudo ótimo. Jantar e café sempre muito bom, e muita variedade. Um ponto ou outro do hotel precisa de mais atenção e reparo, mas parece que sempre estão em manutenção.
Stayed 5 nights in Nov 2023

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Marcos A

Liked: Cleanliness, property conditions & facilities, room comfort
Custo beneficio não vale a pena
Gostei do hotel, mas acho que a alimentação poderia ser um pouco melhor pelo padrão do hotel, com pratos mais elaborados e algum tipo de aperitivo no meio da tarde, como muitos outros hoteis meia pensão. Eu não voltaria pelo custo beneficio, acho que pelo preço poderia encantar um pouco mais o hospede.
Stayed 7 nights in Nov 2023

10/10 Excellent

Carlos

Stayed 3 nights in Nov 2023