Please dont!!!! The description on Hotels.com is wrong and when trying to complain, there is no way of reaching anyone. Firstly, the room I stayed in had the heating stuck on full, throughout the night. No the sash windows dont open unless you find something to stick in between the frames. When I mentioned it, the owner said "oh yes, the last guest complained about that, so we will have to get the engineer out"!!! If he knew about it, he obviously doesnt want to do anything about it. But he still took my money. I spoke to a local business owner and he said he has wondered for months why he always sees things stuffed into the window by guests, so this has obviously been going on for months! The floor slopes significantly, and the decor is true 1960s. Being an old wooden building, it creaks whenever anyone walks past, and I was physically shaken in my bed by people walking by in the night. There was lots of shouting and swearing (on a Monday night) as it is a pub. I asked about breakfast (the sign in the room says it is available until 1030am). The owner said it is available when the pub opens (at noon). How is this breakfast?? The bed was a mattress with a sheet, no blanket underneath, so that you have mattress buttons sticking you all night. The soundproofing was such that I could hear EVERYTHING the guy in the room next door was doing in his bathroom! I even woke up to his snoring! Please, save yourself from the aggravation of this dreadful place.