The hotel was in excellent condition and in a great location. A little outside the city centre, but easy to access via tram, and on a line with lots of major attractions on the way. A lovely little city. The kitchenette worked well, but we weren't given enough dish washing liquid, or a tea towel, so cleaning up was tough. The staff member who checked us in was a bit condescending and explained to us how to use the lift and the key, very slowly, and was a little abrupt when I spoke to her about dish washing packs, but other staff were friendly and lovely and helpful. Would definitely stay here again.