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Reviews of B&B HOTEL Saint-Malo Centre

2 out of 5
B&B HOTEL Saint-Malo Centre
76 Avenue du Général de Gaulle, Proche centre commercial intermarch, Saint-Malo, Ille-et-Vilaine

Reviews

7.4

Good

Rating 10 - Excellent. 110 out of 499 reviews" "
Rating 8 - Good. 206 out of 499 reviews" "
Rating 6 - Okay. 117 out of 499 reviews" "
Rating 4 - Poor. 39 out of 499 reviews" "
Rating 2 - Terrible. 27 out of 499 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service
Amazing staff member helped me check in slightly early!! Rooms adequate for a night’s sleep before travelling. Not in a brilliant area but excellent value for miney
Stayed 1 night in Apr 2024

10/10 Excellent

Sally B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place last minute and this was a great option. It was a good price, easy to find and check in, not expensive and just fine. Not near any restaurants, but there was a grocery store across the street.
Stayed 1 night in Mar 2024

8/10 Good

Diane

Liked: Cleanliness, property conditions & facilities, room comfort
Unhappy disabled customer
Overall room was great, but sadly NO Kettle and apparently none available!! Despite me explaining I am disabled with limited mobility I was given a small cup of hot water to try and carry to my room bare in mind I ad my hands full with my puppy, and being unsteady on my feet the cup was half full time I got back to my room! Next issue was I went back to reception to book breakfast and mistakenly only had 8.20€ instead of the full 8.50€ I asked if I could bring it in the morning and was told "No it's not far to your room to go back and get it," despite seeing how unstable I am on my feet I feel it's a very untrusting facility for 0.30cents, I'm sure I will think again when booking my next trip to St Malo.
Stayed 1 night in Jan 2024

2/10 Terrible

Kazan

Stayed 1 night in Oct 2023

8/10 Good

Peter

Stayed 1 night in Oct 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the Road to Bordeaux
My stay was Excellent - Reception Staff was very helpful - It was very Hot & they supplied a Fan for my Room. It was Amazing
Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man on reception was very professional,helpful and informative
Stayed 1 night in Sep 2023

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Arrived and saw a huge sign advising not to leave items in vehicle due to security issues. Entered the room which looked just ok but hard mattress. Looked around for AC-it was 90 and I’d walked a great deal. No AC. Window? But no screens. So I’m supposed to stay in a 90 degree airless room.. The desk attendant says I can leave my window open at night. On the 2nd floor, where anyone could be. I say, “Call me a cab.” Now the attendant was nice enough and helped me. But I’d also received a text that said this hotel was not staffed 24 hours a day. So—-if you’re doing St. Malo, spend some extra cash and go to the waterfront port area, perhaps within the walls!

2/10 Terrible

OANH

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is too small and stuffy. There’s a window but I couldn’t open widely to get fresh air because it’s open to the walk way. It’s not safe to open the window. Will not return to this hotel.
Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip review
Stayed at this hotel for one night at start of our holiday and on the way back (as ferry was at 06:15). Very comfortable and clean, with no check-in or check-out issues. Only had breakfast on outward trip. Seating area a bit cramp.
Stayed 1 night in Aug 2023

8/10 Good

Simon

Stayed 1 night in Jul 2023

6/10 Okay

Rebecca

Stayed 1 night in Jul 2023

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple accommodation a bit out of town.
Simple accommodation with decent breakfast. Very close to a big supermarket on a very busy road so a bit noisy if the windows are left open. Good shower.
Stayed 1 night in Jul 2023

8/10 Good

Mark

Overnight stay
Small room, ideal for overnight stay. Ventilation in the room a little lacking. Easy check in, good staff.
Stayed 1 night in Jun 2023

4/10 Poor

Tatyana

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Location was ok. Room was extremely small.
Stayed 2 nights in Jun 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed somewhere simple and cheap for the night. The accommodation was clean and had all the basics for a nights stay.
Stayed 1 night in May 2023

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service
Family room was excellent.
Stayed 1 night in Oct 2022

2/10 Terrible

Simon

Stayed 1 night in Jul 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What you need for the one night stay.
Cheap and cheerful place to stay for one night, ready to catch ferry in the morning. Rooms small but have what you need. Complementary breakfast a bonus. Large supermarket nearby.
Stayed 1 night in Jun 2022

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good,clean and quiet and the chap on reception was very welcoming and helpful 😎👍
Stayed 1 night in Apr 2022

10/10 Excellent

Julian

Travelled with family
Liked: Property conditions & facilities
B and B hotel St Malo
Clean, good on site parking. Next to a supermarket complex and on the major arterial route out of St Malo. Great value
Stayed 1 night in Mar 2022

8/10 Good

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For what we wanted, an overnight stay before getting the ferry it was ideal. Staff were helpful and friendly. Would recommend anybody who wants a clean, secure health wise and otherwise. It is not a holiday hotel is serves a purpose and does it well
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Joe

Stayed 1 night in Sep 2021

10/10 Excellent

jose manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from jerome on 22 Jun 2021
Bonjour, Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel SAINT-MALO Centre. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
the hotel did the job of being cheap and giving us a bed for the night before catching the ferry the next day. The room was very compact with a basic bathroom. Being in a family room it was good that the kids had their own space up a set of small steps. There were a butch of young adults who were drunk and making a lot of noise going between their rooms until about 11:30
Stayed 1 night in Dec 2019

8/10 Good

Jin

Travelled with family
Disliked: Property conditions & facilities
This is a very basic hotel, not very clean, not very spacious, but worth the money. It is good if you are looking at a budget hotel
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Basic accommodation near the centre and port.
Convenient but basic accommodation that was overpriced compared to previous stays in St Malo en route to the ferry. Breakfast was good value and better than I had expected. Staff friendly and helpful.
Stayed 1 night in Aug 2019

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay over for the night. We stayed so we were local for the ferry port and wanted a look around Saint Malo
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, accessible budget hotel
This is a motel style hotel with easy access to the hypermarket area of St Malo. Easy parking and clean, simple budget accommodation. Good wi fi, TV and accessible. Reasonable value for money and the breakfast looked good too. Bus stops into the centre are nearby, as parking near the walls is difficult in high season. Great as a pre / post ferry stopover.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful.....Great for a quick stop over
Cheap, (very) clean & easy place to stay a night. Perfect for what we needed. It's just a basic room but was only there for a quick sleep.
Stayed 1 night in Jun 2019
Response from Sandrine on 20 Jul 2019
Dean, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

Don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good shower, good water pressure, close to surrounding locations
Stayed 4 nights in May 2019
Response from Sandrine on 24 Jul 2019
Dear Don, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

rolf

Disliked: Room comfort
Stayed 1 night in Sep 2018
Response from Sandrine. on 12 Oct 2018
Merci beaucoup pour votre avis! Heureuse que votre séjour se soit bien passé, A bientôt,

8/10 Good

David, rugby uk

Liked: Cleanliness, room comfort
Disliked: Staff & service
One night only
Hotel is good location. Sparse reception hours but electronic system ok. Needs better advance notification of how to use as it was difficult to understand. No notices about breakfast. Would only stay for single night as no where to eat locally that we could find
Stayed 1 night in Sep 2018
Response from jerome on 10 Oct 2018
Thank you David, Sincerely,

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, convenient location
The hotel was just what I expected. Clean, adequate accommodation with a good breakfast included offering more choices than most hotels in France. There was good parking. Staff were friendly and helpful. Room was small and basic. Wifi was good. To go to the old walled port town was an easy bus ride (so no parking issues there) and the staff told us where to catch the bus.
Stayed 2 nights in Aug 2018
Response from Sandrine on 5 Sept 2018
Brenda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Sandrine on 5 Sept 2018
John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not really central as in a normal town centre. No local restaurant except McDonald’s open in the evening.
Stayed 1 night in Aug 2018
Response from Sandrine on 5 Sept 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Homeward bound
Convenient for ferry port and last minute shopping as next to Intermarche and 10 minutes max to port and Intramuros for sightseeing.
Stayed 1 night in Jul 2018
Response from Sandrine on 5 Sept 2018
Jennifer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Poor accommodation. Smelly. No aircon More like a prison cell. Not to be repeated.
Stayed 1 night in Jun 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay at B&B hotels at other locations
A clean peaceful environment for relaxing, close to the wonderful sites of St Mali.
Stayed 1 night in Jun 2018

8/10 Good

Lou, Worcestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable budget price hotel
Stayed 1 night in May 2018

8/10 Good

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Sandrine. on 11 Apr 2018
Bonsoir Gisèle et Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B Hôtel SAINT-MALO Centre. Votre note positive est un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes. A très bientôt !

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Good price
The hotel was reasonably priced, in a good location , was very clean with a good reasonably priced breakfast. The beds were comfortable with nice white linens. We could not leave the main floor window open because it opened on to a walkway that was accessed by anyone. Therefore the room was very stuffy. The main floor room was very crowded. The loft area was more spacious but it needed a Television.
Stayed 2 nights in Sep 2017

8/10 Good

Catharine

Liked: Cleanliness, staff & service
Reasonable Hotel
Not fancy but the guy at the desk was nice. It served our purposes for,one night.
Stayed 1 night in Sep 2017

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and nice location. Good Breakfast!
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Good price for short stay,
Come in late from trip on boat from jersey, room was clean and ready, hot showers for family,comfortable night and light breakfast following morning then left 10ish to final destination.
Stayed 1 night in Aug 2017