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Reviews of Hotel Ciutadella

2 out of 5
Hotel Ciutadella
Carrer Tarragona 7, Roses

Reviews

8.8

Excellent

Rating 10 - Excellent. 144 out of 313 reviews" "
Rating 8 - Good. 135 out of 313 reviews" "
Rating 6 - Okay. 29 out of 313 reviews" "
Rating 4 - Poor. 2 out of 313 reviews" "
Rating 2 - Terrible. 3 out of 313 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Stayed 1 night in Apr 2023
Response from fernando on 3 May 2023
MUCHAS GRACIAS !!saludos

8/10 Good

robert pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . East to find parking . Great breakfast .a bit noisy at nite .
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Stayed 1 night in Sep 2022

8/10 Good

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from fernando on 5 Jul 2022
merci beaucoup salutations

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist have welcomed us in a great way. The buffet breakfast was amazing and they even had gluten free options. Really clean and respecting covid measures.
Stayed 1 night in May 2021
Response from fernando on 4 Jun 2021
thank you very much !!! best regards

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Fernando on 27 Jul 2019
Muchísimas gracias por su buena nota Saludos

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Fab hotel. Good location. Friendly staff. Lovely large triple room. Good breakfast and dinner.
Stayed 3 nights in Apr 2019
Response from fernando on 14 Apr 2019
thank you very much !! best regards

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in March
The lady who made up the room was really friendly and helpful. The manager was also very helpful and supplied us with cold milk every morning for my husband's cereals. Thank you to everyone. We shall be back!
Stayed 3 nights in Mar 2019
Response from fernando on 14 Apr 2019
thank you very much !!! best regards fernando

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing, and location was great. There are obvious signs of renovation to the space, and the important stuff hit the mark - comfortable bed, shower with loads of pressure, and a killer sangria in the bar.
Stayed 2 nights in Oct 2018
Response from fernando on 9 Nov 2018
Thankyou very much !! best regards Hotel ciutadella

8/10 Good

Stephen

50 metres back from the beach. Plenty of street parking or for 8 euros a night the hotel has a garage. Good value with clean and modern bedroom.Pleasant staff and acceptable evening meal and breakfast. We would stay again
Stayed 1 night in Sep 2018
Response from fernando on 19 Sept 2018
thank you very much best regards Hotel ciutadella

10/10 Excellent

Jedrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything as advertised. Clean rooms
Response from fernando on 28 Apr 2018
thank you very much Best regards Hotel Ciutadella

8/10 Good

nicola, wales uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
We stayed in a newly renovated room which was excellent and clean. Breakfast was brilliant. Would stay again
Stayed 1 night in Aug 2017
Response from fernando on 3 Sept 2017
thank you very much best regards Hotel ciutadella

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je n'ai mis que 4 étoiles pour la zone car toutes les rues autour de l'hôtel sont en travaux! Mais en aucun cas ca ne remet en question mrs 5 étoiles pour lhotel en general, du prix, en passant par l'accueil, la propreté, le confort et le petit déjeuner tout était exceptionnel, un sans faute pour cet hotel 2 étoiles qui mérite 3 etoiles!! Seul petit bémol, la chambre pour 4 est petite, mais cest tellement rare de trouver une chambre pour 4 personnes, que l'on fait avec!
Stayed 1 night in Apr 2024

8/10 Good

Klas

Liked: Cleanliness, staff & service, property conditions & facilities
Bra
Ett bra medelklasshotell med trevlig personal och uppskattade särskilt balkongen och poolen! Dock var både baren och restaurangen stängd men fanns ju stort utbud på promenadavstånd!
Stayed 1 night in Oct 2023

10/10 Excellent

marquez

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A RETENIR
On connais et on revient c'est obligé !!! très propre très pratique vu sa situation parking gratuit à 2 pas très bon accueil et petit déjeuner fabuleux.
Stayed 2 nights in Oct 2023

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Unterkunft, gut gelegen, kostenlose Parkplätze auf der Straße verfügbar. Ein kleiner sauberer Pool zum erfrischen auf dem Dach. Europäisches Frühstück ist ausreichend verfügbar. Zum Strand nur 5 Minuten zu Fuß und die Festung ist gleich am Hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

gilles

Super bonne nuit
Stayed 1 night in Oct 2023

8/10 Good

Sten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from fernando on 29 Sept 2023
Gracias por sus comentariossaludos

6/10 Okay

Samuel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Aug 2023
Response from fernando on 29 Sept 2023
Gracias por sus comentariossaludos

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist optimal im Zentrum von Roses gelegen. Zu Fuß sind zahlreiche Einkaufsmöglichkeiten und Restaurants erreichbar.
Stayed 7 nights in Aug 2023
Response from fernando on 29 Sept 2023
thank you very muchbest regards

8/10 Good

CATHY

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bon rapport qualité prix et personnel tres serviable et sympa. Manque de rangement dans la salle de bain et matelas trop souple
Stayed 7 nights in Aug 2023
Response from fernando on 29 Sept 2023
merci de vos commentairessalutations

8/10 Good

Adrián

Travelled with partner
Liked: Cleanliness, staff & service, amenities
El aire acondicionado no estaba en buen estado y le costaba enfriar la habitación. La piscina estaba muy turbia. Mobiliario y suelo en mal estado. Cama muy cómoda, buena atención, muy buena localización, apartado del jaleo pero cerca de la playa (5 min). El baño bien también. Muy buen para la categoría del hotel y el precio.
Stayed 6 nights in Aug 2023
Response from fernando on 29 Sept 2023
Gracias por sus comentariossaludos

8/10 Good

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023
Response from fernando on 29 Sept 2023
merci beaucoupsalutations

8/10 Good

mathilde

Liked: Cleanliness, staff & service, property conditions & facilities
Le personnel extra , mention spéciale pour le monsieur gardien de nuit incroyable! gentil et très très serviable, un grand merci ! Dommage qu'il n y ait pas eu de demi pension possible parce que l on a pas tout le temps envie de manger à l'extérieur. Petit moins sur la piscine, elle n'est pas aussi grande que sur les photos, mais elle a le mérite d'exister Merci à tous
Stayed 7 nights in Jul 2023
Response from fernando on 29 Sept 2023
merci beaucoupsalutations

8/10 Good

Rolland

Stayed 4 nights in Aug 2023
Response from fernando on 29 Sept 2023
merci beaucoupsalutations

6/10 Okay

SOPHIE

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Aug 2023
Response from fernando on 29 Sept 2023
mercisalutations

10/10 Excellent

Elodie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tres propre grand parking gratuit a proximité
Stayed 4 nights in Aug 2023
Response from fernando on 29 Sept 2023
merci beaucoupsalutations

8/10 Good

INGEMAR

Liked: Cleanliness, staff & service, room comfort
Trevligt boende
Mycket trevligt hotell som borde vara minst 3 stjärnigt. Bra läge med närhet till centrum och strand. Bra utbud av restauranger nära hotellet. Gratis parkering en bit bort, ha man tur så får man parkering på gatan utanför. Ac borde riktas bort från sängen. Högt buller från trafiken om man har öppet fönster. Rymlig balkong. Utomordentligt bra och riklig frukost.
Stayed 7 nights in Jul 2023
Response from fernando on 8 Aug 2023
Thank you for your stay in our hotelbest regards

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien personnel Très compétent.
Stayed 13 nights in Jul 2023
Response from fernando on 18 Jul 2023
Merci beaucoupsalutations

10/10 Excellent

josephine

Stayed 2 nights in Jul 2023
Response from fernando on 18 Jul 2023
Mercui beaucoupsalutations

6/10 Okay

SERGE

Liked: Cleanliness, staff & service
Disliked: Room comfort
Convenable
Stayed 2 nights in Jun 2023
Response from fernando on 18 Jul 2023
mercisalutations

10/10 Excellent

CONSTANCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from fer on 16 May 2023
Merci beaucoupsalutations

10/10 Excellent

Christophe

Stayed 1 night in May 2023
Response from fernando on 9 May 2023
Merci beaucoup de la part de tout l'equipesalutations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable séjour, chambre impeccable et personnel à l'écoute
Stayed 3 nights in Sep 2022

8/10 Good

Juan Antonio ORTEGA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
D
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très avenant. Hôtel familial.
Stayed 7 nights in Aug 2022

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bien, cordiale
Stayed 2 nights in Aug 2022

10/10 Excellent

Dominique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Ermöglichten uns ein frühes Frühstück vor der Abfahrt. Sehr gut gelegen.
Stayed 6 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C' était fantastique
Stayed 5 nights in Jul 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

stephane

Travelled with family
Liked: Cleanliness, staff & service
Peu de choix dans les plats, peu de ravitaillement pour les digestif, sinon l'hôtel correct
Stayed 7 nights in Jul 2022
Response from fernando on 17 Jul 2022
MERCI de vos comentaires salutations

8/10 Good

Maica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Piscina pequeña.
Nos pusieron en el edificio de en frente y la habitación era mejor aunque había que cruzar para ir a la piscina.La piscina es muy pequeña en la foto se ve más grande.La suerte que tubimos es que no iba gente.El hotel es correcto.Abstenerse fumadores pues está prohibido en todo el edificio hasta en el balcón.Hay que bajar a la calle.
Stayed 3 nights in Jul 2022
Response from fernando on 14 Jul 2022
gracias por sus comentarios saludos

2/10 Terrible

PATRICIA

Stayed 3 nights in Jun 2022
Response from fernando on 5 Jul 2022
gracias

10/10 Excellent

CLÉMENCE

Stayed 1 night in Jun 2022
Response from fernando on 5 Jul 2022
merci beaucoup salutations

10/10 Excellent

Francq

Stayed 4 nights in May 2022
Response from fernando on 5 Jul 2022
merci beaucoup salutations

10/10 Excellent

Francq

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nous avons été très bien reçu par tout le personnel avec le sourire à chaque fois. La propreté était bien et les serviettes ont été changées à chaque fois que cela était demandée. Le petit déjeuner était bien achalandé et bon. L'hôtel est à proximité de tout que ce soit le centre ville ou la plage, d'ailleurs en 4 jours je n'ai pas bougé mon véhicule qui était garé à 5 mètres de l'hôtel.
Stayed 4 nights in May 2022
Response from fernando on 5 Jul 2022
MERCI BEAUCOUP salutations

10/10 Excellent

sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Parfait
Stayed 2 nights in May 2022
Response from fernando on 5 Jul 2022
merci beaucoup salutations

8/10 Good

Fabienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from fernando on 31 May 2022
MERCI salutations

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2022
Response from fernando on 31 May 2022
merci salutations