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Reviews of Super 8 by Wyndham Roseburg

2.5 out of 5
Super 8 by Wyndham Roseburg
3200 Nw Aviation Dr I-5 Exit # 127, Roseburg, OR

Reviews

7.8

Good

Rating 10 - Excellent. 367 out of 1006 reviews" "
Rating 8 - Good. 336 out of 1006 reviews" "
Rating 6 - Okay. 158 out of 1006 reviews" "
Rating 4 - Poor. 88 out of 1006 reviews" "
Rating 2 - Terrible. 57 out of 1006 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andrea, Bremerton

Liked: Cleanliness, property conditions & facilities
The staff is not aprrochable and breakfast only has bagels.
Stayed 1 night in Mar 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n quiet
Stayed 1 night in Mar 2024
Response from Super 8 GM on 26 Mar 2024
Dear Karol,We are happy you enjoyed your stay with us. We look forward to seeing you in the future.Sincerely,Super 8 GM

6/10 Okay

Brandon

Travelled with family, Travelled with family and small children
Disliked: Amenities
This property is average at best. If you’re paying above $75-80, you’re overpaying. The staff were indifferent. They didn’t seem to overly enjoy their job and didn’t display much customer service. The “breakfast” was among the worst I’ve ever experienced at a hotel. Prepackaged bagels, apples, and yogurt. It was very disappointing because I’ve had some really decent breakfasts at Super 8 before. They had hot chocolate, but the hot water dispenser didn’t work. This hotel is more expensive than its value. I would recommend looking elsewhere.
Stayed 1 night in Mar 2024
Response from Super 8 FOM on 24 Mar 2024
Dear Brandon,Thank you for staying with us. We appreciate your feedback and hope you stay with us again soon.Sincerely,Super 8 FOM

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nicely equipped. Fridg. Microwave .A safe , big screen T V & they always have great Pillows.
Stayed 1 night in Mar 2024
Response from Super 8 GM on 18 Mar 2024
Dear Debra,We are very happy you enjoyed your stay with us. We look forward to seeing you again.Sincerely,Super 8 GM

10/10 Excellent

Mary Ellen

Travelled with partner
Beautifully clean. Pleasant check-in experience
Stayed 1 night in Mar 2024
Response from Super 8 GM on 18 Mar 2024
Dear Mary Ellen,We are very happy you enjoyed your stay with us. We look forward to your next visit.Sincerely,Super 8 GM

10/10 Excellent

Lia

Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Super 8 FOM on 3 Mar 2024
Dear Joshua,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

6/10 Okay

Dawn

No hot water in the morning , luke warm .
Stayed 1 night in Feb 2024
Response from Super 8 FOM on 24 Feb 2024
Dear Dawn,Thank you for staying with us. We value your business and apologize for the hot water issue. If you were to have let the front desk know, they may have been able to fix this issue. Sincerely,Super 8 FOM

6/10 Okay

Kirsten

Travelled with family and small children
Liked: Cleanliness, staff & service
Pretty noisy stay. Room flooring is laminate now and you here everything and cold. Walls are pretty thin. If the next room is watching tv or talking, you hear everything.
Stayed 1 night in Feb 2024
Response from Super 8 GM on 20 Feb 2024
Dear Kirsten,We apologize for the noise from neighboring rooms. We are always happy to ask neighbors to quiet down if they are disturbing others. We hope you will visit us again in the future.Sincerely,Super 8 GM

8/10 Good

Francine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the staff was friendly.
Stayed 1 night in Feb 2024
Response from Super 8 GM on 12 Feb 2024
Dear Francine,We are happy you enjoyed your stay with us. We look forward to your next visit.Sincerely,Super 8 GM

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Jan 2024
Response from Super 8 FOM on 2 Feb 2024
Dear Linda, Thank you for your kind words. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

8/10 Good

Naomi

Liked: Property conditions & facilities
Was okay. Staff was very helpful
Stayed 1 night in Jan 2024
Response from Super 8 FOM on 2 Feb 2024
Dear Naomi,Thank you for staying with us. We look forward to your next visit.Sincerely,Super 8 FOM

8/10 Good

Ahohilifaki

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Super 8 GM on 29 Jan 2024
Dear Ahohilifaki,We are happy you enjoyed your stay with us. We look forward to seeing you again in the future.Sincerely,Super 8 GM

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Super 8 GM on 23 Jan 2024
Dear David,We are happy you stayed with us. We look forward to another visit in the future.Sincerely,Super 8 GM

6/10 Okay

Philip

It was ok
Stayed 3 nights in Jan 2024
Response from Super 8 FOM on 20 Jan 2024
Dear Philip,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

2/10 Terrible

Brent

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was paid for and confirmed by my 19yr old son. Was rejected at property for not being 21?? Not a bar or dispensary. And has stayed before with no issues.
Stayed 1 night in Jan 2024
Response from Super 8 FOM on 14 Jan 2024
Dear Brent,Under Hotel Policies it states(GENERAL INFORMATIONGuests must be at least 21 years of age to check-in. A valid credit card and 200.00USD cash deposit is required upon check-in for incidental charges. Cash or debit cards can be used at check-out. We thank you for your understanding.) I apologize for any misunderstanding. Sincerely,Super 8 FOM

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Super 8 GM on 9 Jan 2024
Dear David,We are happy you enjoyed your stay with us. We look forward to your next visit.Sincerely,Super 8 GM

2/10 Terrible

Casey

Travelled with family and small children
Disliked: Staff & service
I’m sure the facility is just like any other hotel, but $200 cash deposit on a room is absolutely absurd in this time of the economy; you’re not the Hamptons Inn and you’re located in Roseburg, Oregon of all places. I went across the street- after forfeiting my $90 online to book a reservation here - and spent $75.75 for a single night with no insane deposit necessary.
Stayed 1 night in Jan 2024
Response from Super 8 GM on 9 Jan 2024
Dear Casey,Thank you for your feedback. We do require a 200 cash deposit that is fully refundable at check out providing there are no damages. The information about the deposit is stated online. You were not charged for your reservation. Again, thank you for your feedback.Sincerely,Super 8 GM

8/10 Good

Juan Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2023
Response from Super 8 FOM on 6 Jan 2024
Dear Juan,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

6/10 Okay

Michele

Travelled with family
Liked: Amenities, property conditions & facilities
Breakfast was marginal. Bagels and yogurt were the options. I would not say that was “breakfast”.
Stayed 2 nights in Dec 2023
Response from Super 8 GM on 6 Jan 2024
Dear Michele,We appreciate your feedback. We appreciate your business.Sincerely,Super 8 GM

8/10 Good

Katherine

Stayed 1 night in Dec 2023
Response from Super 8 FOM on 20 Jan 2024
Dear Katherine,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Super 8 FOM on 30 Dec 2023
Dear Jason,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Super 8 FOM on 27 Dec 2023
Dear Katherine,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

6/10 Okay

SOKHA

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room is dirty, the bed is smelly, and shampoo in the shower was empty.
Stayed 1 night in Dec 2023
Response from Super 8 GM on 26 Dec 2023
Dear Sokah,Please accept my sincere apology for the condition of your room during your stay with us. We would have been happy to move you to a different room. We will share your feedback with our housekeeping staff. Please be assured the cleanliness issue has been addressed and the appropriate action has been taken. We appreciate your business.Sincerely,Super 8 GM

8/10 Good

Ann Dinger

Stayed 1 night in Dec 2023
Response from Super 8 GM on 18 Dec 2023
Dear Ann,Thank you for staying with us. Looks like we did not meet your expectations during your stay with us. I will share you feedback with our staff.Sincerely,Super 8 GM

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
This business is older but it was clean and comfortable. The breakfast could have been better. Plain bagels, yogurt, apples, juice and coffee, is about it. Would stay there again.
Stayed 1 night in Dec 2023
Response from Super 8 GM on 16 Dec 2023
Dear Steven,We are happy you enjoyed your stay with us. We look forward to seeing you again.Sincerely,Super 8 GM

8/10 Good

Henry

Business traveller
Liked: Amenities
A
Stayed 5 nights in Dec 2023
Response from Super 8 FOM on 15 Dec 2023
Dear Henry,Thank you for staying with us. We value your business and look forward to your next visit. Sincerely,Super 8 FOM

8/10 Good

Dori

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Super 8 FOM on 13 Dec 2023
Dear Dori,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

8/10 Good

Dori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Super 8 FOM on 10 Dec 2023
Dear Dori,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

4/10 Poor

Brooke

Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Liked: Amenities
Disliked: Staff & service
We waited at the desk to check in for a few minutes while we could see both a male and female staff talking, then he mentioned she had someone at the desk. They acted as if we were bugging them. Then when realizing having the dog kennel was useless in the room it was taken back out to car and the female staff walked up behind my husband and wanted to know what i was doing. When passing by the male staff gave my children a look that they said was creepy. The first time we stayed at this place it was GREAT! We will not he staying there again.
Stayed 1 night in Nov 2023
Response from Super 8 FOM on 6 Dec 2023
Dear Brooke, I apologize for any inconvenience. We thank you for your feedback and will look into the issue. Sincerely, Super 8 FOM

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Super 8 FOM on 6 Dec 2023
Dear Marilyn,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

2/10 Terrible

David

Stayed 1 night in Dec 2023
Response from Super 8 FOM on 23 Dec 2023
Dear David, Thank you for staying with us. We value your business and your feedback. Sincerely,Super 8 FOM

8/10 Good

chris

Stayed 1 night in Nov 2023
Response from Super 8 FOM on 15 Dec 2023
Dear Chris,Thank you for staying with us. We value your business and look forward to your next visit. Sincerely,Super 8 FOM

10/10 Excellent

Kari Rae, Carson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet and easily located to shopping and food. Polite and helpful staff.
Stayed 1 night in Nov 2023
Response from Super 8 GM on 22 Nov 2023
Dear Kari,We are very happy you enjoyed yourstay with us. We look forward to your next visit.Sincerely,Super 8 GM

6/10 Okay

Ed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very quiet, no noisy neighbors. The bed was a bit like a hammock, not comfortable for two adults to sleep in. The breakfast offering was some type of bagel and yogurt. We were disappointed as other price point hotels in the area offer much more.
Stayed 1 night in Nov 2023
Response from Super 8 FOM on 20 Nov 2023
Dear Ed, Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

10/10 Excellent

Philip

Stayed 1 night in Nov 2023
Response from Super 8 FOM on 8 Dec 2023
Dear Philip, Thank you for staying with us. We value your business and look forward to your next visit. Sincerely, Super 8 FOM

10/10 Excellent

Maribel, Othello

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This wasn't our first time staying at this hotel. It's a nice. clean, homey place. The staff has always been so, so sweet! A big plus is that the pool is indoor AND there's a hot tub! If you're in Roseburg, Oregon, stay there! It's very close to the freeway too.
Stayed 1 night in Oct 2023
Response from Super 8 FOM on 13 Nov 2023
Dear Maribel,Thank you for your kind words. We value your feedback and look forward to your next visit.Sincerely,Super 8 FOM

10/10 Excellent

Hazel

Stayed 1 night in Nov 2023
Response from Super 8 GM on 14 Nov 2023
Dear Hazel,We are very happy you enjoyed your stay with us. We look forward to your next visit.Sincerely,Super 8 GM

6/10 Okay

Jenifer

Convenient and good price
Stayed 1 night in Nov 2023
Response from Super 8 FOM on 13 Nov 2023
Dear Jenifer,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Super 8 FOM on 12 Nov 2023
Dear Laraine,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way better than expected Clean, nice ammenities
Stayed 1 night in Oct 2023
Response from Super 8 GM on 1 Nov 2023
Dear William,We are very happy you enjoyed your stay with us. We look forward to your next visit.Sincerely,Super 8 GM

6/10 Okay

Ernie

Travelled with family
Liked: Cleanliness, staff & service
Not too bad.
Nice and Clean and the staff was great. Just a dimly lit room and walls were thin because it was very noisy. Pathetic breakfast. Used to be really good. Was a little disappointed.
Stayed 5 nights in Oct 2023
Response from Super 8 FOM on 30 Oct 2023
Dear Earnie,Thank you for staying with us. We value your business and your feedback. Sincerely,Super 8 FOM

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property if you’re staying one night. Next to the freeway which makes it a little noisy. Clean
Stayed 1 night in Oct 2023
Response from Super 8 FOM on 30 Oct 2023
Dear Danny,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Super 8 FOM on 30 Oct 2023
Dear Joanne,Thank you for staying with us we value your business and look forward to your next visit.Sincerely,Super 8 FOM

6/10 Okay

Sharon

Stayed 1 night in Oct 2023
Response from Super 8 FOM on 29 Oct 2023
Dear Sharon,Thank you for staying with us. We value yoour business and look forward to your next visit.Sincerely,Super 8 FOM

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Super 8 FOM on 23 Oct 2023
Dear Walter, Thank you for staying with us. We value your business and look forward to your next visit. It was our pleasure to have you as our guest.Sincerely,Super 8 FOM

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were happy to help us in anyway very clean rooms and convenient
Stayed 1 night in Oct 2023
Response from Super 8 FOM on 21 Oct 2023
Dear Debra, Thank you for staying with us and your kind words.We value your business and look forward to your next visit. Sincerely,Super 8 FOM

8/10 Good

Virginia

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, felt safe
Stayed 1 night in Oct 2023
Response from Super 8 FOM on 20 Oct 2023
Dear Virginia,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM

6/10 Okay

Shu Chen

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Super 8 FOM on 20 Oct 2023
Dear Shu Chen,Thank you for staying with us. We value your business and look forward to your next visit.Sincerely,Super 8 FOM