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Reviews of Quality Inn Central Roseburg

2.5 out of 5
Quality Inn Central Roseburg
427 Nw Garden Valley Blvd, Roseburg, OR

Reviews

7.6

Good

Rating 10 - Excellent. 162 out of 544 reviews" "
Rating 8 - Good. 206 out of 544 reviews" "
Rating 6 - Okay. 95 out of 544 reviews" "
Rating 4 - Poor. 43 out of 544 reviews" "
Rating 2 - Terrible. 38 out of 544 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew T

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room window latch malfunctioned making it difficult to lock the window. Room 116 Please fix for next guest
Stayed 1 night in May 2024

2/10 Terrible

George

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice staff, old nasty property that needs updated very badly. Good breakfast but room was dirty, bathroom was disgusting. Would stay anywhere else but here. Remodel time. Or make it houseless peoples homes.
Response from FDS on 9 May 2024
Thank you for your feedback , We were very sorry to hear that your stay with us was not a pleasant one . We do check rooms daily to assure that rooms were cleaned properly so In the future please alert the front desk of any issues so that they can be resolved right away to insure your stay is Comfortable and Quality .Again we are sorry for the inconvenience

8/10 Good

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean comfortable bed.
Stayed 2 nights in May 2024
Response from FDS on 9 May 2024
Thank you for your feedback and we look forward to your future stays with us here at the Quality Inn Central in Roseburg Oregon .

4/10 Poor

Anthony

Business traveller, Travelled with partner
Gid stay or wanted to stay to find out.
Stayed 1 night in Apr 2024
Response from FDS on 4 May 2024
Thank you for your feedback , We look forward to your future stays with us .

10/10 Excellent

Louise

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was fine, beds were hard. Outside areas are really dirty - sidewalks and handrails. Staff is very pleasant. Breakfast was the standard fare for hotel breakfasts.
Stayed 1 night in Apr 2024
Response from FDS on 4 May 2024
Thank you for your feedback

8/10 Good

Andrew T

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access parking is good
Stayed 2 nights in Jan 2024
Response from FDS on 4 May 2024
Thank you for your feedback , We look forward to your future stays with us .

8/10 Good

Andrew T

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good front desk service tV remote batteries were dead. Room window lock was broken - should be fixed
Stayed 1 night in Mar 2024
Response from FDS on 4 May 2024
Thank you for your feedback , We look forward to your future stays with us .

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean and quiet
Stayed 1 night in Feb 2024
Response from FDS on 14 Feb 2024
Dear Al , Thank you for the feedback .We look forward to your future stays with us hear at the Quality Inn .

8/10 Good

Melvin

Stayed 1 night in Jan 2024
Response from FDS on 14 Feb 2024
Dear Melvin , We look forward to your future stays with us here at the Quality Inn .

2/10 Terrible

Deirdre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated and smelly bathroom
Extremely dark and dated: only one chair to sit at the table to eat… and that was a way too low office chair. Worst of all, and this is a big one for us: the bathroom smelled. Toilet bowl had chips off it which was not inviting. No kleenex. Heater was SO noisy that we turned it off. Not in line for $111 US, with what we had going down and other times.
Stayed 1 night in Jan 2024
Response from FDS on 14 Feb 2024
Dear Deirdre ,Very sorry to hear your experience with us was not pleasant , in the future Please let the front desk no so that they may address and fix the issues .

8/10 Good

Karen Lizette, Burien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Jan 2024
Response from FDS on 14 Feb 2024
Dear Karen,Thank you for your feedback , We look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

Michael

Travelled with family
Very Clean
Stayed 1 night in Jan 2024
Response from FDS on 14 Feb 2024
Michael , Thank you for your feedback , We look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

Patrick

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very roomy and staff was very nice
Stayed 1 night in Jan 2024
Response from FDS on 14 Feb 2024
Dear Patrick ,We appreciate your feedback and look forward to your future stays with us here at the Quality Inn in roseburg OR

6/10 Okay

Wendi

Travelled with partner
Disliked: Staff & service
When we arrived just after 3 pm there was no one at the front desk. The sign said should be back in 5 mins and if not call the hotel's number. I waited over 5 mins then called the hotel's number and received a voice mail. I walked around to the kitchen area and called for someone, no answer. I looked around outside and unable to see any staff. Repeated this process two more times and emailed the hotel. I finally honked my horn very loud two different times before a staff came from the lower part of the parking lot and was vaping as they came to the office about a half hour later after I arrived. They stated they were the only staff and was fixing a leak in the laundry room. Finally checked in about a half hour after I arrived. The room was fine but will not stay again.
Stayed 1 night in Jan 2024
Response from FDS on 14 Feb 2024
Dear wendi , I am very sorry for the inconvenience and we appreciate your feedback

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room for the price. Staff is very friendly and helpful.
Stayed 1 night in Jan 2024
Response from FDS on 21 Jan 2024
Dear Chris ,Thank you for your feedback we greatly appreciate it and look forward to your future stays with us here at the Quality Inn Central in Roseburg Oregon .

8/10 Good

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, affordable, good breakfast options. Only the garbage by the pool in bushes Cigarette butts litter the parking lot.
Stayed 2 nights in Jan 2024
Response from FDS on 21 Jan 2024
Dear Levi ,Thank you and we appreciate your feedback and this is a non smoking property so there should not be any cigarette butts on property unfortunately we aren't able to catch everyone when they break the rules so we do apologize for that and the trash as well it looks like a guest through trash out of there vehicle rather then walking it to trash can . We will keep doing our best to keep property clean so that hopefully in the future it doesn't keep happening .We look forward to your future stays with us here at the Quality Inn Central in Roseburg Oregon

6/10 Okay

Maureen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Smiling staff at the Inn
The included breakfast was very good! The bathroom .. especially the bathtub needed an update. The staff are so friendly and helpful. The driving approach to the motel is tricky .. at least for us. We had to go back onto freeway and then immediately get off to approach the property.
Stayed 1 night in Dec 2023
Response from FDS on 10 Jan 2024
Dear Maureen , Thank you for your feed back , and we look forward to your future stays with us here at the Quality Inn

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it felt a little like a traditional motel, the property was extremely well lit and felt safe. They also welcomed pets and the staff were all friendly.
Stayed 1 night in Dec 2023
Response from Front desk on 3 Jan 2024
Dear Robert , Thank you for your feedback and we loo forward to your future stays with us here at the Quality Inn

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from FDS on 3 Jan 2024
Dear Jim , Thank you for your feedback and we look forward to your future stays with us here at the Quality Inn .

2/10 Terrible

Roger

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from FDS on 3 Jan 2024
Dear Roger , Thank you for your feedback and we look forward to your future stays with us here at the Quality Inn .

8/10 Good

michael

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from FDS on 20 Dec 2023
DEAR MICHAEL , WE LOOK FORWARD TO YOUR FUTURE STAYS WITH US HERE AT THE QUALITY INN IN ROSEBURG OREGON.

6/10 Okay

Robert

Stayed 1 night in Nov 2023
Response from FDS on 20 Dec 2023
DEAR ROBERT ,WE LOOK FORWARD TO YOUR FUTURE STAYS WITH US HERE AT THE QUALITY INN IN ROSEBURG OREGON .

6/10 Okay

Tenzin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Awful smell, creaky bed, stale breakfast but great customers service
Stayed 1 night in Nov 2023
Response from FDS on 3 Dec 2023
We are very sorry to hear your stay with us wasn't pleasant .For future stays if you are unhappy with your room please do not hesitate to let the the front desk know that way we are aware and able to make the necessary changes so your stay with us can be a positive experience .thank you so much for your feedback

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the place was nice the room was big and clean. the only bad thing was being forced to pay a $150 damage deposit when we booked and already paid for the room threw Expedia before we traveled there so we couldn't do some things we had planned to do in town because that money was tied up by the hotel ridicules damage deposit.
Stayed 1 night in Nov 2023
Response from FDS on 3 Dec 2023
Dear Janet , Thank you for your feedback and we look forward to your future stays with us .

4/10 Poor

Krishna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bathrooms equipment is broken. Old property Good breakfast
Stayed 1 night in Nov 2023
Response from FDS on 3 Dec 2023
Thank you so much for your feedback

8/10 Good

ian, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient great location
Stayed 1 night in Nov 2023
Response from FDS on 26 Nov 2023
Dear Ian , Thank you for your feed back and we look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Garden Valley Quality Inn was exactly what I expected. The sraff was friendly, prompt and helpful. The property was very clean, quiet, and located right off I-5, central to everything in Roseburg. I will stay there again.
Stayed 1 night in Nov 2023
Response from FDS on 16 Nov 2023
Dear Barbara ,We are so pleased that you enjoyed your stay , and we look forward to your future stays with us here at the Quality Inn.

10/10 Excellent

Jeff

Stayed 1 night in Nov 2023
Response from FDS on 11 Nov 2023
Dear Jeff ,We look forward to your future stays with us here at the Quality Inn

6/10 Okay

Chris

Travelled with partner
Liked: Staff & service, property conditions & facilities
There was some kind of sticky stuff on the sheets. Also, no washcloths provided and hand towel was so thin, it was almost transparent.
Stayed 1 night in Nov 2023
Response from FDS on 8 Nov 2023
Thank you for your feedback

10/10 Excellent

Diane

Travelled with partner
Nice clean motel
Stayed 1 night in Oct 2023
Response from FDS on 4 Nov 2023
Dear Diane ,We appreciate your feedback and we are so pleased to hear that your stay with us was enjoyable .We look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice gem
Front desk were friendly and accommodating, breakfast area was well stocked and clean.
Stayed 2 nights in Oct 2023
Response from FDS on 29 Oct 2023
Teresa , Thank you for your feedback .We are so happy to hear your stay with us was pleasant .We look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

Elizabeth, Mercer Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night before the solar eclipse event and drive through to the Crater Lake National Park. Found Quality Inn very clean with friendly staff. Full breakfast included were amazing quality, with eggs, bacon, waffles, hashbrown, yogurt, juice, coffee... not just pastries. Highly recommend if you're staying in the Roseburg area or visiting the Crater Lake National Park.
Stayed 1 night in Oct 2023
Response from FDS on 21 Oct 2023
Elizabeth ,We are so happy to hear that your stay with us was Quality .We lookward forward to your future stays with us .

4/10 Poor

Amy

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
Can’t believe that this place was rated highly by other guests. There was the smell of mildew in the bathroom; the room was stuffy; furniture worn; light that didn’t work…
Stayed 2 nights in Oct 2023
Response from FDS on 18 Oct 2023
Dear Amy , Thank you for your feedback

8/10 Good

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from FDS on 18 Oct 2023
Dear Sheree , Thank you for your deed back .

6/10 Okay

Tiffany

Disliked: Cleanliness
The room stunk, there was hair on the floor and in the shower. Not very clean for the price.
Stayed 1 night in Oct 2023
Response from FDS on 15 Oct 2023
Dear Tiffany ,Thank you for your feedback.

6/10 Okay

Gary, Seattle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cozy hotel, but needs more TLC. The knob from the ac came off when turned on. I guess no one reported it, the break was worn which seemed like no one cared to fix it. There was mold in the shower tiles, and the on the shower seat and legs.
Stayed 1 night in Oct 2023
Response from FDS on 11 Oct 2023
Thank you for your feedback

4/10 Poor

Andrea, chino

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from FDS on 11 Oct 2023
Thank you for your feedback

4/10 Poor

Elizabeth

Business traveller, Travelled with group
The bathroom smelled of urine like it was seeped into the floor. Capet was filthy and stained and out of 3 lamps in the room only 1 worked for a burnt out bulb or no bulb at all
Stayed 1 night in Sep 2023
Response from FDS on 27 Sept 2023
Dear elizabeth , Thank you for your feedback

8/10 Good

GEORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My chief complaint is electrical outlets are few and one electrical outlet did not function. I had a sleep machine and I had to pull away furniture to find an outlet. I wish hotels would modernize to the electronic world The gal at the registration was very pleasant but very busy. Short on help.
Stayed 1 night in Sep 2023
Response from FDS on 21 Sept 2023
Deare George , Thank you for your feedback It is Greatly appreciated .Your suggestions are very good and will be taken into consideration .We look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

frank

Stayed 1 night in Sep 2023
Response from FDS on 21 Sept 2023
Dear Frank , Thank you for your feedback , we look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

Martha

Stayed 1 night in Sep 2023
Response from FDS on 21 Sept 2023
Dear Martha , Thank you for your feedback , we look forward to your future stays with us here at the Quality Inn .

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, room comfort
Would stay again if needed to.
Building was older and could use some repairs. Room air conditioner was old and could use a deep cleaning. It worked well which was the most important. The room was clean but the tables didn't look like they had been wiped down. Coffee pot in room was a huge plus. Staff was great!
Stayed 1 night in Aug 2023
Response from FDS on 6 Sept 2023
Dear Jeannie , Thank you for your feedback and we look forward to your future stays with us here at the Quality Inn

10/10 Excellent

Sarah, Springfield

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. We have a small dog and they moved us to a nice room we could have him in. Nice shower. Our room was quiet. The pool is clean. I would stay here agai
Stayed 1 night in Aug 2023
Response from FDS on 26 Aug 2023
Dear Sarah ,Glad to hear your stay with us went well we look forward to your future stays here at the Quality inn

4/10 Poor

Don

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from FDS on 26 Aug 2023
We appreciate your feedback

8/10 Good

Anita

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from FDS on 23 Aug 2023
Anita , Thank you for your feedback we look forward t your future stays with us here at the Quality Inn .

10/10 Excellent

Carlo

Stayed 1 night in Aug 2023
Response from FDS on 21 Sept 2023
Dear Carlo ,Thank you for your feedback , we look forward to your future stays with us here at the Quality Inn .

2/10 Terrible

Joseph

Stayed 1 night in Aug 2023
Response from FDS on 21 Sept 2023
Dear Joseph ,Thank you for your feedback , we look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. the pool was perfect
Stayed 1 night in Aug 2023
Response from GM on 17 Aug 2023
Dear Diane ,Thank you for your feedback and we look forward to your future stays with us here at the Quality Inn .

8/10 Good

Amirabbas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on 17 Aug 2023
We look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was super friendly, kind and understanding. I appreciated their speedy service and ease of checking in and out. Nice and clean and very affordable. We booked a room really late because our car broke down in Roseburg and the young lady that checked us in was so empathetic. Thank you so much 😊
Stayed 1 night in Aug 2023
Response from GM on 17 Aug 2023
Dear Elizabeth , Your feedback is greatly appreciated , We look forward to your future stays with us here at the Quality Inn .