the only drawbacks we experienced were for the most part caused by the eclipse happening. the breakfast buffet on monday took forever to seat me and by the time i was allowed in they had been running out of food. Half an hour to access half a buffet? AND we're expected to pay extra for it. Wow. Given the circumstances it should have been complimentary. Also there was some kind of event that occupied the whole front parking lot--again, related to the solar eclipse happening, as they were setting it up for event space. We ended up parking down the side of the building where, thankfully, there was at least a door our keycards would open to the elevator... but also the elevator itself was kind of dicey. there was another one at the other end of the building far away from everything, so that wasn't terribly likely for us to use, and i couldn't find a parking area that would take me close to it, so it was AS THOUGH the building only had one elevator. Would have been better if there were at least two elevators connecting to the lobby. It got pretty backed up. Look, I'm not *that* up in arms about any of this though. I'm not fixing to "die on this hill" proverbially speaking. It was good. I'd probably book them again sometime, even, if the situation arose. It was mostly the fact that their staff seemed to have some adjustment pains to this unique scenario. All I'm saying is that things COULD have been handled better with more training and coordination, that's all. Overall good.